American Hospital Association

16 job(s) at American Hospital Association

American Hospital Association Washington, DC, USA
The Vice President will help to advance the mission of the AHA by providing strategic thought leadership on current and emerging health care market trends and changes in health care policy. This individual will lead the efforts of the AHA’s Government Relations and Public Policy Group to use data and analytics to: 1) assess the impact on members of current and emerging policies and market trends; 2) identify potential future health care market and policy scenarios; and 3) develop new policy proposals to support member success in a changing environment. This thought leadership will help the AHA educate members, policymakers, the press and the public; and identify further areas for the AHA to provide policy, strategic business, and operational support. In addition to working with members across the Policy Group, this individual will closely collaborate with the AHA’s Chief Data Strategy Officer to identify, collect and analyze relevant hospital and health system data and develop an analytic strategic plan. ESSENTIAL FUNCTIONS 1. As part of AHA’s core management team, provide knowledge, expertise and insight to further AHA’s strategic plan, advocacy priorities, policy development, and member education. 2. Lead a team which includes direct reports and consultants in order to generate effective, well-supported reports, studies, data, fact sheets and talking points to aid in the development of policy positions and support advocacy initiatives. 3. Leads a team that provides timely data and information to hospital/health system members analyzing new legislative and regulatory proposals. 4. Work collaboratively with the AHA Chief Data Strategy Officer to build a comprehensive strategy to further develop the AHA’s data capabilities and data shop, including analyzing AHA data capabilities against member needs. 5. Serve as the AHA’s expert on trends in hospital finance and operations and effectively respond to media inquiries on a broad array of topics. 6. Provide thought leadership on the evolution of the healthcare market, ACA repeal and replacement, new payment models, Medicare and Medicaid funding, and other critical issues to our health care system. 7. Represent AHA policies and positions in front of AHA board, staff leadership, hospital CEOs and policymakers. 8. Build and foster strong partnerships with academics, government officials, and other associations on studies to broaden field input and maximize value; build relationships JOB REQUIEMENTS EDUCATION: 1. Master’s Degree in Research, Business Administration, Health Care Administration, Finance, Policy or similar discipline. EXPERIENCE: More than 12 years 1. Minimum 10 years of research, consulting or policy analysis experience is required. 2. Minimum 10 years of experience working with a variety of trends and health care policy issues, such as: payment policies, hospital finance and operations, Medicare and Medicaid programs. 3. Minimum 10 years of supervisory experience leading a team desirable. 4. Experience supervising survey research analysis, designing and implementing analytic approaches are required. 5. Experience presenting sophisticated analyses to a variety of audiences is required. 6. Experience managing projects, budgets and delegating tasks is required. KNOWLEDGE 1. Strong understanding of payment policies, hospital finance and operations, trends affecting hospitals, the Medicare and Medicaid programs, and a broad array of health care policy issues. 2. Excellent analytic skills, including demonstrated experience supervising claims analyses and survey research. Experience with both qualitative and quantitative research analysis. 3. Excellent written and oral communication skills, particularly with respect to presenting sophisticated analyses to a policy audience. TECHNICAL 1. The Microsoft Office Suite with expertise in MS Word, PowerPoint and Excel. Proficient 2. The ability to quickly learn additional software as needed. TRAVEL: 10% to 30% BENEFITS We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Executive Assistant for our Finance department, based in our Chicago office. Purpose The Executive Assistant performs a wide variety of executive-level administrative tasks in support of the Senior Vice President, Association Services & CFO. This position will also provide limited administrative support to the Vice President, Finance and Controller. Displays initiative and resourcefulness in identifying and promptly and appropriately addressing issues, and maintains excellent communication and working relationships with all colleagues inside and outside the American Hospital Association. Exemplifies the AHA mission, vision and values. Essential Functions Screens SVP’s phone calls, emails, physical mail and greets visitors. Communicates directly, with internal/external customers and other outside contacts to assist CFO in managing priorities. Maintains SVP's calendar: schedules and confirms appointments, meetings and conference calls, arranges for meeting rooms or facilities, as well as makes and confirms travel plans. Plans, organizes and coordinates various activities related to the SVP’s schedule of presentations, board meetings, committee meetings, committee presentations and speaking engagements. Assists with the creation and/or revision of meeting materials, power point presentations, information packets, folders, etc. Takes, transcribes, and distributes notes or minutes. Prepares routine and advanced correspondence, including but not limited to: letters, memoranda, documents, agendas, presentations, or reports. Prepares and submits expense reports on behalf of the executive. Maintains confidentiality of sensitive information. Keeps abreast of organizational activities and the work of the business units under the SVP’s purview. Provides limited administrative support to the Vice President, Finance and Controller. Performs other duties as assigned by supervisor. Requirements Associate's degree in Business Administration, Liberal Arts. 5-7 years experience with a minimum of 5 years of senior level administrative support experience. Experience supporting multiple individuals is strongly preferred. Knowledge Requirements: Advanced knowledge of administrative support functions. Technical Requirements: Advanced Microsoft Office and computer (Outlook, Word, Excel and PowerPoint) skills. Abilities Required: Ability to exercise good judgment and sound decision-making in a variety of situations; maintain a high level of integrity, professionalism and confidentiality. Types of skills required: Interpersonal; planning; project management, service orientation; software; writing, verbal and communication; negotiation and delegating skills; attention to detail skills. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Vice President/Chief Information Officer for Information Technology (IT) located in our Chicago office. Purpose The Chief Information Officer (CIO) will provide technology vision and leadership to develop and implement information technology (IT) strategies that align with and support the Association's strategic framework and culture. The CIO will lead the AHA in planning and implementing enterprise information systems to enable effective business operations and enhance value to our members. As a member of AHA's Core Management Team, the CIO partners organization-wide to listen, provide insight, develop and manage talent, and model and promote performance excellence. Essential Functions As the AHA's thought leader on designing IT systems and platforms, continually facilitates IT process and system design for solutions that advance the Association’s strategic objectives. Collaborate with the IT team and Core management teams to formalize long-term IT strategy and implementation plans. Stays current and continually evaluates new technology solutions to address business needs. Ensures the efficacy of system and data security enterprise wide, including compliance with HIPPA, FISMA, and other relevant best practices. Leads IT planning and monitoring activities related to data breach and disaster preparedness. Organizes and leads a team responsible for designing, maintaining and trouble-shooting multiple systems and platforms. This includes overall IT infrastructure, CRM software, data warehouse, web presence, intranet, business operations tools, meeting and collaboration resources, and the integration of interactive communications platforms. Ensures that the Association- its members, employees, and key stakeholders- have the benefit of and confidence in a modern, reliable and cost-effective network of systems, applications, and platforms. Builds and maintains a team of talented, high-performing IT professionals. Effectively manages resources and relationships, internally and externally, to accomplish goals. This includes providing clear and consistent communication, being attentive to training and development needs, developing and maintaining IT policies and practice leadership, operating with absolute integrity and consistently prioritizing the Association's mission, vision and values first. Qualifications Bachelor's degree in Information Systems, Engineering 12 plus years experience with a minimum of 15 years experience with increasing leadership and management responsibilities for information systems and information technology; direct management of an IT operation is preferred Experience developing enterprise IT strategies and leading transformation efforts. Experience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment. MS/MA preferred Knowledge Requirements: Comprehensive knowledge of: Designing IT systems and planning technology implementations, strategic planning, data security and privacy compliance, demonstrated ability to align business strategy with people, process and technology, process analysis and redesign, teleconferencing solutions Technical Requirements: Ability to manage multiple cloud enabled platforms and services; design systems and resources for mobile, desktop and web-enabled platforms; familiarity with a range of enterprise operating systems; knowledge and perspectives on software for CRM, data analytics, spreadsheets, project management, web presence, communications and systems integration; and familiarity with the range of equipment and peripherals required to support a multi-site organization whose workforce is regularly mobile, offsite or conducting medium to large-scale meetings. Video production and editing a plus Abilities Required: Relate to all levels of the user community; a team player that motivates and educates other team members; plan, implement and support systems in a complex technology environment; set and manage priorities; comprehend complex, technical subjects; translate technical language to lay audiences; link and apply complex technologies to business strategies 10-30% travel required Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Business Development Specialist for the American Organization of Nurse Executives (AONE) located in our Chicago office. Purpose The Senior Business Development Specialist is responsible for retaining and expanding existing relationships, as well as soliciting new business from prospective customers for the AONE 365 industry partner engagement program. This program connects nursing leadership industry partners with the American Organization of Nurse Executives (AONE). Through the alignment of core missions and strategic priorities, this position will provide industry partners with access to the AONE membership through advertising, sponsorship and thought leadership opportunities. The individual will support key AONE strategic priorities and operational effectiveness by executing engagement strategies for the organization’s web, print, education, face-to-face and annual meeting industry partner opportunities. This position will also develop and implement marketing plans for multiple AONE products and services. Essential Functions Develops, manages and executes, custom advertising and sponsorship packages (digital, print, face-to face) for industry partners via AONE 365 program and annual meeting house accounts (Career Center: $600K, Advertising: $300, Sponsorship/webinars: $86K, Annual Meeting: $150K) revenue across multiple program budgets. Executes industry partner engagement strategies that further AONE’s core business, follows CNE accreditation restrictions regarding commercial interest sponsorship, and meets industry partner business objectives and needs. Builds strong and profitable relationships with industry partners through lead nurturing, face-to-face meetings, analyzation of business objectives and field research, resulting in growth of AONE 365 and Preferred Partner program. Initiates, coordinates, attends and leads in-person and online strategy meetings with high-profile nursing leadership industry partners. Analyzes and interprets data regularly and presents reports to leadership, including monitoring of sales activity to meet set sales goals. Makes recommendations or suggestions based upon results to improve program. Grows AONE Career Center through new features, collaboration with Boxwood, collaboration with AHA business units, monitoring of Google Analytics and usage, targeted sales strategies. Develops and maintains career center, advertising and sponsorship budgets that includes updating initial draft, reforecasts, preparing invoices and following up on bad debt. Develops, implements and manages new AONE membership category for industry partners. Including creation of dues structure, appropriate benefits, sensitivity of protecting member data and integrity of AONE, and marketing of program. Responsible for the execution of fulfilment related to AONE 365 advertisements, sponsorships and annual meeting house accounts, from generating interest, building rapport, providing information, preparing quotes to closing and processing the sale and contracts, content/material fulfillment, and follow-up. Collaborates with AONE product owners and leads the development and implementation of timely and effective marketing plans. Develops content and marketing materials for department clients including: marketing plan and strategy development, content development, copywriting/editing, proofing, working with graphic designer and plan execution. Measures effectiveness of marketing campaigns and makes recommendations for improvements. Assists marketing department on other projects as needed (i.e., social media, email distribution, promotional marketing communications, etc.) Qualifications Bachelor's degree in Business Management, Marketing or related 5-7 years experience with a minimum of 5 years of business development or sales experience is required Project management experience is required Knowledge Requirements: Strong verbal and written communication skills, with the ability to interact and engage with individuals from multiple levels of an organization; excellent knowledge of advertising sales strategies required; excellent knowledge of marketing and promotional plan development; knowledge of print and digital production is required Technical Requirements: Intermediate skills with Microsoft Office (Outlook, Word, Excel and PowerPoint); experience with Adobe Creative Suite, specifically Photoshop is a plus; experience with a customer relationship management software is required, Salesforce is strongly preferred Abilities Required: Ability to prioritize, multi-task and meet deadlines; to work in a fast-paced, ever-changing, member-driven association; ability to work independently as well as part of a team; ability to be creative, self-motivated, take initiative; ability to work in a collaborative environment; ability to work with ambiguity and drive innovation 10-30% travel Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Information Technology Support Specialist for the IT department located in our Chicago office. Purpose The Information Technology Support Specialist is responsible for providing onsite technical support for internal employees on various complex problems and issues related to hardware and software. Performs advanced troubleshooting and research. Completes installations, repairs, upgrades and maintenance on hardware and software. Assists in projects related to the testing, implementation and customer training for hardware and software. Essential Functions Monitors, prioritizes and responds to assigned customer service requests through service desk tracking system. Responds to service requests by phone, email, remote desktop connections, and in person. Manages issues to resolution, communicating with customer at regular intervals until issue is resolved. Maintains accurate and detailed information in the issue work log. Performs advanced hardware and software troubleshooting and research in order to recognize, isolate, diagnose and resolve information systems problems and issues. Installs, configures, tests and performs upgrades on system software and hardware components. Ensures that desktop, laptop, and tablet computers are up to date on security and antivirus updates as well as software service packs. Monitors and maintains assigned technologies through installs, updates, patches and reporting. Assigned technologies include one or more of the following: VPN and remote access, enterprise antivirus/desktop management, support queue and computer desk imaging and deployment, Active Directory account creations, Print server administration, administration of laptop and desktop encryption systems. Adheres to department and IT protocols, procedures and service level agreements. Contributes to the IT service delivery knowledge base, as well as documents processes or procedures. Collaborates with service delivery team, other IT teams, consultants and external service providers in order to identify and resolve issues. Assists supervisor with assigned projects that includes tasks such as: project scheduling, testing, developing documentation and training. Keeps abreast of information technology support best practices and training as well as AHA systems and applications Qualifications Bachelor's degree Information Technology or similar 5-7 years experience with a minimum of 5 years of information technology support or similar experience providing support to senior leaders Experience supporting Microsoft Windows 7, Windows 8, Windows 10 and above enterprise operating systems. Certifications in the following areas a plus; Security+, ITIL foundations Knowledge Requirements: Advanced knowledge computer hardware and software installation and upgrades; advanced knowledge of software, file and system maintenance procedures; knowledge of computer and/or network security systems, applications, procedures and techniques; advanced knowledge of information technology policy and procedures such as those related to change management and incident response activities Technical Requirements: Knowledge of enterprise ticket tracking system; knowledge of antivirus and malware spyware management and remediation; knowledge of disk encryption technologies; understanding of LAN technologies and LAN integration with Windows and MAC network clients; experience supporting Microsoft Office Suite 2016; experience troubleshooting desktop and laptop hardware components; experience with Microsoft SCCM for computer management, software updates, and application installations; wireless client troubleshooting and support; mobile device support for Email and Wi-Fi access; knowledge of collaboration platforms such as Box; experience with DHCP, DNS, LDAP protocols Abilities Required: Ability to work as part of a team and demonstrate a collaborative attitude on a variety of issues; ability to work independently with limited supervision; ability to build relationships and communicate effectively with others; ability to demonstrate a professional demeanor regardless of challenges; ability to take initiative and plan ahead; ability to handle sensitive information; ability to communicate technical information to nontechnical personnel and ability to learn and support new systems and applications. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director of Information and Knowledge Services for the Resource Center located in our Chicago office. Purpose The Director, Information and Knowledge Services is responsible for leading the planning and direction of all aspects of AHA’s Resource Center. Supervises staff as well as performs complex research responses to external and internal information requests. Plans, designs, organizes, and manages the fiscal, material and personnel resources required to support service delivery. Meets and exceeds the needs and expectations of AHA staff, members and customers. Develops services for AHA’s member community, reference and research consultation services, and collections. The services and products of the AHA Resource Center are designed to assist customers in accessing timely, high-quality print and digital health services information--quickly and easily. The Resource Center serves not only staff, but members and others with an interest in hospitals. Essential Functions Manages AHA’s Resource Center that provides information, assistance, services and/or products to members, customers and staff. Develops strategy for the Resource Center, which includes developing objectives and implementing plans that increase services, as well as enhances the level of service provided. Supervises and develops Senior Information Specialists who provide high quality research and service to the Resource Center’s customers. Performs complex research support and addresses service issues as necessary. Leads the development, implementation, organization and evaluation of research and data retrieval services. Continually monitors, evaluates and modifies Resource Center services and products to respond to a dynamic environment both internally and externally and to align with AHA goals and objectives. Leads the evaluation, identification and development of new information services, products, or collaborative arrangements to meet the evolving needs of members, staff and customers and/or to generate new revenue streams. Recommends and implements technologies and tools and supports new product development. Develops and oversees the maintenance of policies and procedures for the Resource Center, which includes retaining and reporting information on member requests. Monitors and reports on customer satisfaction with services and ensures satisfaction levels meet or exceed established standards. Provides a variety of Resource Center reports to key stakeholders when requested. Provides field intelligence regarding the voice-of-the-customer for product and service development, Develops and oversees policies and procedures for reporting information on research requests. Develops and oversees budgets with both revenue and expense components and meets fiscal goals. Promotes the Resource Center, through websites, emails, social media or other channels. Develops and maintains relationships that support goals. Performs other duties as assigned by supervisor. Qualifications Master's degree in Library/Information Science or related discipline 10-12 years experience with a minimum 10 years experience working in a library, information, research retrieval area and/or department Minimum 2 years of supervisory experience is required Experience with budgeting and financial management Knowledge Requirements: Expert knowledge of research techniques and tools – including digital searches, member and customer service systems Advanced knowledge of best practices and procedures related to information sciences Knowledge of best practices within information technology including emerging technologies related to library systems and services Knowledge of the management, provision, and marketing of information and/or data services Technical Requirements: Intermediate computer skills and Microsoft Office (Word, Excel, Outlook, PowerPoint) skills; advanced internet research skills. Experience with creating reports is required, and utilizing software that produces interactive data visualization, such as Tableau is strongly preferred Research and analytical skills; customer service skills ; problem solving skills; leadership skills and teambuilding skills Abilities Required: Ability to drive strategic direction; to build collaborative relationships; to handle multiple responsibilities and meet deadlines; to work independently as well as within a team; to effectively solve and anticipate problems and resolve conflicts; ability to be creative and innovative, take initiative and achieve results; to continually develop and mentor others; and to work effectively in a rapidly changing environment Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Washington, DC, USA
The Information Technology Support Specialist is responsible for providing onsite technical support for internal employees on various complex problems and issues related to hardware and software. Performs advanced troubleshooting and research. Completes installations, repairs, upgrades and maintenance on hardware and software. Assists in projects related to the testing, implementation and customer training for hardware and software. ESSENTIAL FUNCTIONS 1. Monitors, prioritizes and responds to assigned customer service requests through service desk tracking system. Responds to service requests by phone, email, remote desktop connections, and in person. Manages issues to resolution, communicating with customer at regular intervals until issue is resolved. Maintains accurate and detailed information in the issue work log. 2. Performs advanced hardware and software troubleshooting and research in order to recognize, isolate, diagnose and resolve information systems problems and issues. 3. Installs, configures, tests and performs upgrades on system software and hardware components. 4. Ensures that desktop, laptop, and tablet computers are up to date on security and antivirus updates as well as software service packs. 5. Monitors and maintains assigned technologies through installs, updates, patches and reporting. Assigned technologies include one or more of the following: VPN and remote access, enterprise antivirus/desktop management, support queue and computer desk imaging and deployment, Active Directory account creations, Print server administration, administration of laptop and desktop encryption systems. 6. Adheres to department and IT protocols, procedures and service level agreements. 7. Contributes to the IT service delivery knowledge base, as well as documents processes or procedures. 8. Collaborates with service delivery team, other IT teams, consultants and external service providers in order to identify and resolve issues. 9. Assists supervisor with assigned projects that includes tasks such as: project scheduling, testing, developing documentation and training. 10. Keeps abreast of information technology support best practices and training as well as AHA systems and applications. Knowledge Requirements Advanced knowledge computer hardware and software installation and upgrades Advanced knowledge of software, file and system maintenance procedures. Knowledge of computer and/or network security systems, applications, procedures and techniques. Advanced knowledge of information technology policy and procedures such as those related to change management and incident response activities. Technical Requirements Knowledge of enterprise ticket tracking system. Knowledge of antivirus and malware spyware management and remediation Knowledge of disk encryption technologies. Understanding of LAN technologies and LAN integration with Windows and MAC network clients Experience supporting Microsoft Office Suite 2016. Experience troubleshooting desktop and laptop hardware components. Experience with Microsoft SCCM for computer management, software updates, and application installations Wireless client troubleshooting and support. Mobile device support for Email and Wi-Fi access. Knowledge of collaboration platforms such as Box. Experience with DHCP, DNS, LDAP protocols. Required Education: Bachelor's Degree Desired fields of study: Information Technology or similar Required Experience: 5-7 years Minimum 5 years of information technology support or similar experience providing support to senior leaders. Experience supporting Microsoft Windows 7, Windows 8, Windows 10 and above enterprise operating systems. Certifications in the following areas a plus; Security+, ITIL foundations. Knowledge Requirements Advanced knowledge computer hardware and software installation and upgrades Advanced knowledge of software, file and system maintenance procedures. Knowledge of computer and/or network security systems, applications, procedures and techniques. Advanced knowledge of information technology policy and procedures such as those related to change management and incident response activities. Technical Requirements Knowledge of enterprise ticket tracking system. Knowledge of antivirus and malware spyware management and remediation Knowledge of disk encryption technologies. Understanding of LAN technologies and LAN integration with Windows and MAC network clients Experience supporting Microsoft Office Suite 2016. Experience troubleshooting desktop and laptop hardware components. Experience with Microsoft SCCM for computer management, software updates, and application installations Wireless client troubleshooting and support. Mobile device support for Email and Wi-Fi access. Knowledge of collaboration platforms such as Box. Experience with DHCP, DNS, LDAP protocols. ABILITIES REQUIRED 1. To work as part of a team and demonstrate a collaborative attitude on a variety of issues. 2. To work independently with limited supervision. 3. To build relationships and communicate effectively with others. 4. To demonstrate a professional demeanor regardless of challenges. 5. To take initiative and plan ahead. 6. To handle sensitive information. 7. To communicate technical information to nontechnical personnel. 8. To learn and support new systems and applications. Required Travel: No travel required BENEFITS We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Sales Representative/Recruiting Advertising, for Health Forum (a for profit subsidiary of the AHA) based in our Chicago office. Purpose The Sales Representative for Recruitment Advertising will be responsible for selling recruitment advertising solutions to hospitals and other health care employers for HealthCareerCenter.com, working with the team to reach its annual sales goals. This individual will work primarily with a targeted market base of hospitals and health systems - building relationships with them over the phone to serve as their first and ongoing contact for their recruitment needs. Represents the AHA and the AHACareerCenter.org to member hospitals. Essential Functions Direct calling into target market base to secure recruitment solution sales to meet targeted goals. Responsible for follow up on self-generated and company-provided leads selling recruitment advertising packages, primarily over the phone. Identify prospect’s needs, create proposals and packages as needed and effectively build rapport and relationships with business professionals. Communicate proposals, answer questions about our process, system or packages. Responsible for conducting web demonstrations to prospective clients as part of the sales process, and provide demos for clients as needed to demonstrate enhancements, reinforce functionality and benefits for the user. Coordination with Health Career Center Client Satisfaction Representative and others on the team for client implementation and account set-up, once sales are made to ensure smooth set-up process. Ongoing review and communication of employers' job posting results and statistics with team. Regular follow up with accounts to ensure ongoing sales and service. Work as part of the team to identify new product development ideas as well as provide suggestions for enhancements to the system based on experience and customer feedback. Share feedback with team to continuously improve sales and marketing materials and process. Capture sales and client information in our job posting system, as well as document sales efforts through our online sales management system, Salesforce.com. Reporting on sales calling efforts and metrics to goal on a weekly basis. Qualifications Associate's degree in Marketing/Business or Communications 3-5 years experience in online job board sales; health care recruitment advertising sales Knowledge of online job board/job posting environments and health care recruitment experience Proficient with client management/sales management software, such as Saelsforce.com; proficient with Microsoft Office- Excel, Word, Outlook; experience with Internet search technologies Ability to thrive in a goal-driven sales environment and must have a proven track record of meeting and/or exceeding sales quotas Must possess a strong entrepreneurial work ethic, motivation and be goal-oriented Ability to thrive in an evolving sales environment and a proven track record of meeting and/or exceeding sales goals Must possess a professional demeanor Ability to problem-solve; ability to manage inquiries Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Group Vice President, Performance Improvement, for the Health Research and Educational Trust (HRET) located in our Chicago office. Purpose The Vice President is a preeminent leader focused on strategies and resources that improve health outcomes through clinical and health care delivery performance improvement in support of the mission of the nation's hospitals and health systems. Working collaboratively with AHA members, the AHA Board, HRET Board, Institute for Diversity Board and other stakeholders as appropriate, this role provides critical input into national public policy development, supports the AHA's physician leadership and partnership agenda, provides subject matter expertise to performance improvement and population health initiatives. Serves as a spokesperson on clinical issues with external audiences when directed by CMO. This position will also advance and support performance improvement initiatives led by HRET in partnership with Association for Community Health Improvement and the Institute for Diversity in Health Management. Essential Functions Serve as an effective executive leader with the HRET team including executing strategies, identifying priorities, assuring program integrity and performance excellence. Responsible for helping President in meeting annual operational and financial targets through oversight and leadership of organizational budgeting, team management, business development and innovation. Support the Chief Medical Officer and team in advancing a robust physician leadership and performance improvement agenda that engages hospital and health system member executives. Leads HRET and related association teams in advancing high reliability and delivery system transformation. Primary lead in providing clinical expertise and supporting execution of HIIN and other learning collaborative goals. Work collaboratively with allied hospital associations, physician organizations and related national clinical quality and performance stakeholders on advancing quality improvement, clinical and physician priorities that support the mission of the nation's hospitals and health systems. Provide expertise and insight related to performance improvement working closely with AHA's government relations and public policy teams to advocate and develop policy on a national platform with the legislative, regulatory and executive branches of government by compiling data and analyses, forming strategy, and developing written materials. In partnership with stakeholders, support the development and execution of population health agenda to assist members in addressing community health needs as health care transforms. Support work in eliminating of disparities in health care and advancing diversity and inclusion among hospital and health system governance and leadership. Work collaboratively with teams across the AHA to develop strategy, develop business plans, share tools and best practices, and deliver data products or services to assist and support members with the goal of performance improvement. Help draft and contribute to grant as well as concept proposals that advance the priorities of AHA. Provide support in convening clinician collaboratives. Establish relationships with hospital and health system executives. Contribute to cross-association action teams on MACRA, Population Health, and others that are relevant to business unit. Contribute effectively to the HRET leadership team, AHA Core Management Team, and execute management responsibilities. Other special projects as determined by the Chief Medical Officer. Qualifications Doctoral degree in Medicine (primary); additional degrees in business administration, population health, or related fields desired 7-10 years experience in healthcare related association or other non-profit leadership including prior experience in the field of community or population health. Prior experience as a clinician needed. Current experience preferred Desired education in health policy Performance improvement paradigms (Baldrige, Lean, Six Sigma); health care delivery system operational models, payment systems, coordinated/integrated patient-centered care models; data-driven approaches to understanding and improving population health; clinician education and professional development strategies that support emerging care models Proficiency in Microsoft Office suite and data analytics tools and applications Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Chief Operating Officer for the Health Research and Educational Trust (HRET) located in our Chicago office. Purpose The Chief Operating Officer (COO) is responsible for strategic and efficient operation of HRET and its associated business lines. Furthermore, this role has the charge of designing and implementing a business development strategy. In this capacity, the COO carries responsibility for assisting in the development and integration of the organizational strategic plan across shared service areas such as finance, communications, data, business development, organizational development, HR, and practice areas delivering education, applied research, tools, and resources to the field and internal stakeholders. This important position will serve as the bridge across the organization and with other AHA affiliates. This position will help ensure the adoption of best practices, high reliability, performance management and internal learning system. This role will have significant personal and budget oversight/she must possess broad knowledge of the healthcare landscape and have curiosity, commitment, and creativity. Lean training preferred. He/she must be committed to excellence and performance improvement, including continuing HRET on a high reliability journey. Essential Functions Serve as an effective executive leader with the HRET team including executing strategies, identifying priorities, assuring program integrity and performance excellence. Responsible for helping President in meeting annual operational and financial targets through oversight and leadership of organizational budgeting, team management, business development and innovation. Support the Chief Medical Officer and team in advancing a robust physician leadership and performance improvement agenda that engages hospital and health system member executives. Leads HRET and related association teams in advancing high reliability and delivery system transformation. Primary lead in providing clinical expertise and supporting execution of HIIN and other learning collaborative goals. Work collaboratively with allied hospital associations, physician organizations and related national clinical quality and performance stakeholders on advancing quality improvement, clinical and physician priorities that support the mission of the nation's hospitals and health systems. Provide expertise and insight related to performance improvement working closely with AHA's government relations and public policy teams to advocate and develop policy on a national platform with the legislative, regulatory and executive branches of government by compiling data and analyses, forming strategy, and developing written materials. In partnership with stakeholders, support the development and execution of population health agenda to assist members in addressing community health needs as health care transforms. Support work in eliminating of disparities in health care and advancing diversity and inclusion among hospital and health system governance and leadership. Work collaboratively with teams across the AHA to develop strategy, develop business plans, share tools and best practices, and deliver data products or services to assist and support members with the goal of performance improvement. Help draft and contribute to grant as well as concept proposals that advance the priorities of AHA. Provide support in convening clinician collaboratives. Establish relationships with hospital and health system executives. Contribute to cross-association action teams on MACRA, Population Health, and others that are relevant to business unit. Contribute effectively to the HRET leadership team, AHA Core Management Team, and execute management responsibilities. Other special projects as determined by the Chief Medical Officer. Requirements Master's degree in desired fields of study: business, healthcare or related field Minimum 10 years of experience in healthcare or a healthcare-related business with an appreciation for change management, culture transformation, talent development, and applied research, product/service development, human-centered design and adult learning methods Minimum 5 years of experience in a senior management role leading an organization by managing a system of work and/or multiple functions within a complex matrix environment Candidates with significant experience working within a major healthcare consultancy, research organization or think tank will be strongly considered Experience working, presenting and communicating with boards or key stakeholders is required Experience leading and managing within an association is preferred but not required Advanced knowledge in organizational development, personnel management, budget and resource development and strategic planning Knowledge of government contracting is preferred but not required Strong clinical improvement or applied research expertise and experience is highly desired Proficiency with computers and Microsoft Office (Word, Excel, Outlook, PowerPoint) is required Leadership and performance improvement skills; decision making skills Ability to drive strategic direction; to handle multiple priorities and projects and meet deadlines; to be flexible and work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems. Ability to learn new technology; to lead and build a high performing team, as well as work as part of a team 10-30% travel Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
Senior Program Manager We are seeking a Senior Program Manager with project management experience to support a highly visible quality improvement initiative. Please visit www.hret.org to learn more about us. The qualifications for this position are: Bachelors' degree in health services administration, health policy, or related. 5-7 years working with or in hospitals or health systems on improvement and organizational initiatives. Supervisory experience necessary. In this position, you will be developing and implementing operational project’s strategic, financial, and compliance goals. You will be leading and overseeing communication of sponsors or hospital leaders, coordinating with external project partners, and working with their supervisor to plan, implement, and achieve all their projects’ goals and requirements. To thrive and succeed in this demanding role, the following success factors will be measured: number of project deliverables that meet the expectations of the funders and collaborating partners; demonstrate that strategic and financial outcomes for the project have been achieved; and satisfaction of participating organizations in the performance of the program director, along with other factors. Your very strong project management skills, including the ability to develop and execute workplans, communicate effectively with hospital partners, coordinate the work of experts and consultants, and develop and manage budgets is essential. This is a wonderful opportunity to make your contribution to an organization that is dedicated to helping individuals and communities achieve their highest health potential. Job Responsibilities As our Senior Program Manager acting in a Senior Project Manager’s capacity, you will be directly managing and overseeing work of non-managerial staff to accomplish the day to day project objectives, including providing performance feedback on their reports; mentoring them and supporting their professional development. This role also entails leading the hiring of project-team staff when needed and addressing employee performance issues when necessary. Additional responsibilities include: Developing, updating, and implementing project workplan for assigned projects; contributing to high-level, strategic program planning as appropriate to define program objectives and determine program delivery model that assures successful outcome Providing day-to-day oversight of all aspects of the project; providing and ensuring effective communication with all stakeholders Developing and managing a project budget and deliverable timeline; managing the performance of project team to ensure successful delivery of program objectives Engaging in supporting the creation and updating of annual project budgets and sharing responsibilities for overseeing budgets Leading the creation of drafts of project deliverables and ensuring that all required processes are followed to obtain needed feedback; ensuring quality assurance and that deliverables are completed on time and are fully compliant with all specified requirements Provides operational oversight for the project including but not limited to workflow, planning, implementation, and executing of the project components Cultivating and managing relationships with project team members and funding organization(s), if applicable Interfacing and communicating with member relations, external partners, and project participants to ensure that project goals are achieved Qualifications Bachelors' degree required; Masters degree or substantive work experience in health services administration, health policy, health communication, or any other field that equips the candidate to understand and effectively lead projects involving hospitals and health systems preferred 5-7 years experience working with or in hospitals or health systems on improvement, research or organizational initiatives is essential Supervisory experience strongly preferred Very strong project management skills, including the ability to develop and execute workplans, communicate effectively with external partners, coordinate the work of experts and consultants, and develop and manage to budgets is essential Candidates should have experience in quality improvement initiatives, possess the ability to interpret data collected to assess project impact, have strong written and oral communication skills, and work effectively in teams and independently Experience working on externally-funded projects or complex, multifaceted projects is preferred Microsoft Office application knowledge is essential. MS Project and experience working with spreadsheets and project budgets is critical Experience working on externally-funded projects or complex, multifaceted projects is preferred Must be highly organized, able to effectively handle multiple tasks simultaneously, possess excellent written and oral communication skills, and be able to lead, mentor and supervise assigned staff 10-30% travel required Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director, Clinical Quality, for the Health Research and Educational Trust (HRET)* located in our Chicago office. Purpose The Director, Clinical Quality, is responsible for implementing and executing a defined clinical and quality improvement intervention programs or project and supporting defined internal improvement or business development efforts. This position will provide content leadership for projects requiring clinical knowledge, provider organization operational expertise, and will support the application of quality improvement methodologies to complex organizational challenges. The position will provide input across all HRET projects on clinical and quality issues and how organizations can make strong cases for improvement in areas such as infections, mitigation of errors, readmissions, and improved safety culture. The person in this position will work extensively with external clients as well as organizations partnering with HRET on projects. Essential Functions Create and provide “hands-on” leadership to the implementation team for successful planning and execution of their assigned program or project. Establish and manage team functions, systems, documentation, and procedures for the successful conduct and audit of their program or project. Oversee the creation of educational resources for their improvement initiative, including coordinating with the customers and partners regarding their content and structure; and coordinating with vendors creating educational resources for the project. Recruit, initiate and oversee participants involved in the target program or project. Ensure that resources, systems, documentation, training, monitoring, oversight, management and controls are in place and effective for participants so that the project goes smoothly and that complies with all requirements. Function as the HRET lead for the project or assigned initiatives or activities within the project, under the direction of their supervisor. This includes providing supervision, guidance and professional development to assigned staff. Lead HRET efforts to strengthen their assigned project or program by enhancing efforts to make business cases for quality improvement activities, improve strategies for driving organizational culture change, and better understand how operational processes within healthcare organizations can be leveraged. Ensure the project team has sufficient resources in place to provide expert, timely support of program and project needs. Manage those resources to ensure their effectiveness. Function within the organization as an advocate for continuous improvement, professional development, and as a model for AHA and HRET culture and values. Provide professional development and supervision to assigned staff, possibly including staff with supervisory responsibilities. Qualifications Master's degree in a clinical field such as nursing, medicine, or pharmacy and graduate training in business, health care administration, safety and culture transformation 10-12 years experience in clinical care (i.e. nursing, pharmacy, and medicine), healthcare management, hospital operations experience, and healthcare quality improvement. Work experience with providers and associations or professional societies is critical Experience supervising staff, including a minimum of 3-years experience supervising staff with direct reports of their own is required Understanding of clinical care and its improvement, understanding of healthcare organization operations and how to make the business case for QI efforts, understanding of local, state and national improvement campaigns Proficient in Office Applications, with ability to create and modify project budgets using Excel, and understand quality measurement and improvement techniques such as Baldridge, Six Sigma, or Lean Must have strong written and oral communications skills Must have strong written and oral communication skills, the ability to argue for positions forcefully, but to also build consensus and maintain good relations with funders and organizational partners Must be an effective listener and be willing to work as a part of a team where their advice will be considered carefully, but not always accepted Must be committed to the professional development of junior staff and creating a high performing team Must assume full responsibility for specific operational tasks, be capable of delegating work to others in HRET, but also willing to perform tasks that others with less skill or training might be capable of doing Flexible, adaptable, quick study, team-player; needs a good sense of humor, a passion for improving the healthcare system, and the ability to represent HRET well to external audiences Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Education Coordinator for the Association for Healthcare Resource & Materials Management (AHRMM), a personal membership group located in our Chicago office. Purpose Supports, coordinates, and models educational activities that fulfill the vision, mission and objectives of AHRMM. Responsible for the support of education modules, certificates, and programs for multiple tracks of learning across all career levels for supply chain professionals within AHRMM. Works directly with the Director of Supply Chain and the Senior Education Specialist to fulfill responsibilities. Essential Functions Content Management: Knowledge with Learning Content Management software. Experience with Visual Communication software, and eLearning software and authoring tools is preferred. Manages education tracking mechanisms using LCMS, AMS/NetForum and other tools. Coordinates and maintains a schedule of events and programs and is responsible for event enrollment, managing, and editing event data in the appropriate systems. Ensures participants are able to register and enroll in courses, ability to upload online and on-demand webinars, new modalities, and works to problem solve any given issues. Education Coordination: With guidance from the Director of Supply Chain and the Senior Education Specialist, coordinates content development, review and delivery for education programs including the annual conference, webinars, on-line learning, pod/web casts and face-to face programs. Coordinates the development of content with volunteers and other subject matter experts. Coordinates the delivery of education content (i.e.: manages attendee registration and fulfillment processes). Responsible for the implementation of all education courses to meet the educational needs of AHRMM members. Program Support: Works with the Director of Supply Chain to assist and support committees and task forces. Coordinates conference calls, distribution of materials, follow-up, and develops appropriate reports for each in order that they may reach their stated objectives. Provide support in the planning, organization, and coordination of educational events and committee meetings including contacting speakers for key information, maintain statistics and reviewing content. Process Coordination: Is accountable for coordinating and revising various AHRMM processes including CE/CEU/CPE application, invoices and certificates, copyright submission, software updates and eBooks. Reporting: Prepares and administers program satisfaction surveys, using responses to recommend future improvements to program design and delivery. Provide reporting of various education metrics including business intelligence statistics, revenue, and performance. Qualifications Associate's degree in Healthcare, Business. 3-5 years experience in Association, Healthcare environment. Demonstrated experience in the following areas: 1) Advanced Microsoft Office Suite including: PowerPoint, Word, Excel, and Outlook, 2) Learning Management Systems (LMS), 3) Abila or similar association software, 4) Survey Monkey. Abilities: Listen to and understand information and ideas presented through spoken words; analyze data and information, discern patterns, develop innovative solutions, and present recommendations; make judgments about the value, importance, or quality of ideas and people and make decisions affecting the organization; ability to discern what is important and take action. Strong written and verbal communication skills are essential, some knowledge of finance and financial reporting helpful. This position demands self-motivation, flexibility, discipline and the ability to prioritize and work with little direction as a member of a team in a fast-paced, high pressure environment. Orientation toward member/customer service. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Marketing & Communications Specialist, for the Association for Healthcare Resource and Materials Management (AHRMM), a personal membership group, located in our Chicago office. Purpose This position is responsible for coordinating the Association’s marketing communications activities, including member communications and media relations. Has primary responsibility for coordinating the Association’s bi-monthly membership magazine, press releases, special email correspondence and responsible for oversight and management of the AHRMM social media and the Association’s intellectual capital on the AHRMM website.    Essential Functions Communications, Social Media, and Media Relations: a) Manages all aspects of member communications including, but not limited to writing, copyediting, layout, advertising placement, selection of products and services to promote, list management, HTML, email distribution and reporting. b) Develops and distributes any special email communications to members and prospects including, bit not limited to, advisories, briefings, special announcements, press releases, etc. c) Manages all aspects of bi-monthly membership magazine including but not limited to, editorial calendar, budget, vendor selection and oversight, writing, copyediting, design approval, printing, mailing, and distribution. d) Manages AHRMM social media. Develops & implements strategies, monitors and compiles web analytics, prepares reports to analyze performance of published content, and make recommendations for new content with the best potential for traffic. Manages annual conference social media initiatives. e) Works with appropriate AHRMM staff to finalize AHRMM press releases, obtain approval from AHA Media Relations, and distribute. f) Identifies and maintains relationships with trade press. g) Researches, advocates for, and utilizes current technologies to communicate to the profession. h) Ensures all campaigns reflect consistent image and branding for AHRMM and the product offerings. Website: a) Maintains all sections of the AHRMM website using Interwoven software (Teamsite) to create pages, post, and remove content. Updates website daily with relevant and current information.b) Tags and archives AHRMM’s intellectual capital (i.e. recorded webinars, articles, reports, white papers, press releases, Fellow papers, etc.) for member searching and viewing in the Knowledge Center. c) Monitors website analytics and makes recommendations for improvements in content, metadata, SEO strategies, etc. Member and Annual Conference: a) Manages the National Healthcare Supply Chain Week program. Works with outside vendor to create sales brochure, distribute mailings, and track sales of promotional items to meet revenue budget goals. Develops member activities around the SC Week. Orders materials for sale in the bookstore at the Annual Conference. b) Responsible for updating and maintaining the AHRMM general presentation and CMRP short and long presentation versions. c) Manages development of the annual conference mobile app. In collaboration with Manager, Membership & Marketing and AHA IT Department, develops plan and schedule for mobile app communications before, during and after the conference. d) Along with manager writes and maintains scripts and PowerPoint presentations for annual conference general sessions and other speaking events for AHRMM leadership. Qualifications Bachelor's degree in Marketing. 3-5 years of solid marketing, communications, association management, membership and customer relations, and writing experience. Knowledge Requirements: Experience in marketing/communications including social media. Knowledge of healthcare marketing, planning and/or communications a plus. Experience in project management, ideally in a non-profit or association environment. Previous experience and or strong knowledge of media production, communication, and dissemination techniques and methods to include print, web/digital, and social media. Technical Requirements: Must be proficient in Microsoft Office software including MS Word, Excel, Outlook, and PowerPoint. Knowledge of Adobe Creative Cloud is a plus; knowledge in association management system (AMS) a plus, Avectra experience preferred. Knowledge of web and graphic concepts such as image resolution, CSS etc. and experience in creating, designing, and posting content; experience using HTML,TeamSite or other Web Content Management System. Experience with a variety of social media platforms. Abilities Required: Must be creative, self-motivated, and take initiative along with excellent communication and customer service skills, appropriate for a member-driven association. Be organized and resourceful in problem solving. Must possess the ability to organize and prioritize multiple projects simultaneously. This position requires self-motivation, flexibility, discipline, and the ability to prioritize and work as a member of a team in a fast-paced, high pressure environment. Attention to detail, strong customer focus, and professionalism are required. The candidate should be flexible as situations and environments can change. This position requires some (10%) travel. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer and does not discriminate because of race, color, age, gender, religion, national origin, marital status, sexual orientation, medical condition, pregnancy, disability, and will accommodate individuals with physical and mental disabilities upon request. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Education Program Specialist for the American Organization of Nurse Executives (AONE) located in our Chicago office. Purpose The Senior Education Program Specialist is responsible for expanding AONE’s educational programs through online and blended learning including coordinating content development and being responsible for e-learning platform logistics. Develops webinars, podcasts and other online learning modalities. Participates, as part of the education team, on the development and execution of the annual meeting, and contributing to the general development and implementation of educational programs. Essential Functions Designs and provides guidance for content development for online educational programs for 9000+ AONE membership as well as non-member nurse leaders. Contribute to the development and implementation of online education strategy through evaluating and assessing individual and organizational needs. Builds and executes webinars, podcasts and other online modalities, that contributes to diversifying AONE educational offerings and generating revenue. Responsible for all aspects of the Learning Management System (LMS) including vendor relationship. Collaborate with other AONE teams, committees and faculty to ensure for successful online educational program execution and delivery. Participates in new program creation including using member needs assessment to identify programs and coordinate faculty content development. Keeps abreast of instructional design trends, technologies and best practices. Works in conjunction with education team to create and execute annual meeting that generates $3.5+ million in revenue. Responsibilities include, but are not limited to, online abstract submission process and participating in annual meeting planning and onsite execution. Qualifications Bachelor's degree in Education or related field 7-10 years experience with a minimum of 7 years of designing education for adult learners, in a variety of formats such as on-line, blended, and self-directed Experience administering course content via learning management systems (LMS) Healthcare industry experience is a plus Knowledge Requirements: Advanced knowledge of competency based education and adult learning principles; budget development knowledge; business acumen; knowledge of the health care environment and issues facing nurse leaders is a plus. Knowledge of association management is a plus. Technical Requirements: Intermediate computer and Microsoft Office (Word, Outlook, PowerPoint, Excel) skills; experience with e-learning technology and platforms; experience with e-based authoring tools. Abilities Required: Ability to work in a collaborative environment; establish rapport with colleagues and customers; work independently and demonstrate initiative, creativity and a high level of precision. Ability to manage multiple projects concurrently, ensuring high output within given timeframe and budget; make complex decisions; ability to be comfortable with ambiguity and flexibility as situations and environments require; to continually learn and drive innovation. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
American Hospital Association Chicago, IL, USA
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, their patients and communities. We are currently seeking a Publication and Media Designer for Health Forum, a for-profit subsidiary of the AHA, located in our Chicago office. Purpose The Publication and Media Designer within Health Forum develops the overall layout and design of assigned portfolio of magazines and digital projects as well as cover designs and interior graphics. Provides leadership to plan, analyze, and create visual solutions to communications needs producing print and digital layouts, photography, interactive graphics, and illustration. The portfolio includes print, digital, and social media components, all with important design elements that guide the audience through print and through enhanced digital features online and through social media. This design role will be the lead designer for Trustee magazine in print and online and will assist the department’s senior designers to advance the digital evolution of the entire portfolio. Health Forum produces content and manages design and production for AHA’s three media brands (H&HN, Trustee, andHFM) as well as some media products for other AHA business units. These brands instruct and inform members of AHA and personal membership groups (PMGs) about the ongoing business and regulatory landscape for the health care field and provide case studies and other tools to help members optimize their business and leadership strategies, governance, and operations to ensure patient care of the highest quality and value. Essential Functions Provides leadership to plan, analyze, and create visual solutions to communications needs using layout, photography, interactive graphics, and illustration. Presents ideas and brainstorms with editor and editorial staff. Plans graphic design solutions for print magazine (ten issues a year). Creates cover and interior designs (and illustrations), concepts, and layouts based on knowledge of layout principles and esthetic design concepts. Determines size and arrangement of illustrative material and copy. Produces illustrations, layouts, and digital products using a variety of graphic design, graphics editor and desktop publishing software programs. Also works with and within content- and asset- management systems (ex. ePublishing, MEI) and understands how to create and use templates for websites and newsletters keeping in mind principles of responsive design. Designs charts, graphs, illustrations, and other artwork. Creates graphical representations of data and complex concepts. Designs digital images for publication on websites and social media such as: Twitter, LinkedIn, and Facebook including interactive graphics. Creates marketing materials and designs special projects as needed including ads, promotional flyers and white papers. Assists department’s senior designers to size images and create digital graphics, infographics for website and social media. Collaborates regularly with editors, authors, and design and production staff to ensure work is completed within deadline and meets expectations. Qualifications Bachelor's degree in Graphic Design, Visual Communication or related 5-7 years experience with a minimum of 5 years of professional graphic design experience Experience with both print and digital publishing and design, including illustration, website design and user experience principles Experience taking raw text and creating engaging layouts, graphic elements, and digital components that facilitate comprehension and audience engagement Experience working with photographers, editors, web and IT personnel is strongly preferred Education in journalism or publishing technologies a plus Knowledge Requirements: Advanced knowledge of graphic arts, print layout and production, website design, digital media creation, infographic design is required. Knowledge of principles of print layout and design, illustration and design is required. Knowledge of publishing and/or journalism is preferred. Knowledge of principles of responsive design and creating and using templates for websites and newsletters. Technical Requirements: Expert working knowledge of HTML, XML, Drupal, Java, and CSS. Advanced experience with graphic design, graphics editor and desktop publishing software programs. (Adobe Creative Suite including: InDesign, InCopy, Photoshop, and Illustrator are preferred). Familiarity with content- and asset- management systems (ex. ePublishing, MEI). Abilities Required: Ability to work on multiple concurrent projects and meet tight deadlines; to work independently and collaborate with others regularly. Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.