MB Financial Bank

112 job(s) at MB Financial Bank

MB Financial Bank Chicago, IL, USA
Job Description: *CSB Reference: HN16325 Summary: Responsible for the administration and coordination of all banking center staff, as well as, accomplishing sales objectives by attracting new deposit and loan business while delivering outstanding customer service and retaining existing customers. Essential Duties and Responsibilities include the following: Exercising executive and administrative control over the functions of the office, including the implementation of local policy and explanation of organization programs, policies and objectives. Attending to the needs of existing and prospective customers, including answering inquiries regarding accounts and loans and handling customer complaints. Ability to attract, motivate and retain staff. Proactively selling banking services to meet established sales goals. Must possess an ability to develop business and build relationships with customers. Responsible for the development and training of the Personal Bankers and CSM through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives. Adhering to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure. Exercising the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Conducts monthly sales and coaching meetings and weekly sessions with Banking Center staff. Responsible for all tracking and reporting as required by Retail management. Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager. Participate in bank beneficial service activities within the Banking Center community, such as Chamber, Rotaries, etc to promote goodwill and generate new business. Development of local marketing plan. Achieve goals and objectives as defined by Retail Strategic and Business Plan. Create and implement action plans when needed to better the quality of service in the Banking Center. Some branch travel required. Must be flexible to travel to other bank locations as needed. Encourages team environment through effective leadership and coaching. Comply with the Bank’s policies and procedures. Comply with all applicable federal and state laws and regulations. “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy. Other duties may be assigned. Bachelor’s degree (BA) from a four-year college or university; or a high school diploma or a general education degree and four years of banking experience and/or training required. Management experience is preferred. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Can respond to questions from groups of managers, clients, customers and the general public. Manages Banking Center and supervises employees. Responsible for the overall direction, coordination and evaluation of the Banking Center, as well as, development of staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems. Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20100825 (20090427)
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *ITOB Reference: SM16352 Summary Responsible for the set-up of customer accounts in order for the receipt, processing and auditing of various electronic payments according to NACHA rules. The standard hours for this position will be 2:30 pm -11:00 pm CST, with the possibility of staying later if issues exist that need to be addressed. Essential Duties and Responsibilities · Creates customer and account profiles in system for file processing in accordance with the agreements received. Performs maintenance on existing files when properly requested. · Receives and logs ACH file transfers from customers. · Confirms and validates the accuracy of files prior to system loading for processing. · Monitors window processing within the PEP+ ACH core system. Identifies errors and follows up accordingly for resolution. Alerts management of unresolved issues. · Performs end of day processing for large customer originators and ensures safe and sound close of business within ACH core system. · Keeps accurate, organized and complete daily files in accordance with audit standards. · Balances ACH FED Account in conjunction with the bank’s Accounting Department. · Provides level 2 customer inquiry and phone support. Researches and resolves transaction or customer profile errors. · Ensures full NACHA compliance within the ACH operation and ancillary components bank-wide. · Complies with all applicable federal and state regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or general education degree (GED) and 2 + years electronic payment experience; or equivalent combination of education and experience. Associate’s or Bachelor’s degree preferred. Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to calculate figures and amounts such as discounts, interest, commissions, percentages; and to apply concepts of basic algebra. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or oral form and to deal with problems involving concrete variables in standardized situations. Computer Skills Knowledge of Windows, Word Processing Software, Spreadsheet Software and general working knowledge of computers. Certificates and Licenses Accredited ACH Professional (AAP) a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; sit. Supervisory Responsibilities This Job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170720
MB Financial Bank Chicago, IL, USA
Job Description: *CSB Reference: HN16353 Summary This position serves as the “Customer Ambassador” for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. The Relationship Banking Specialist is a key member of our sales and service team. This position will have a thorough understanding of the customers’ transaction requirements and be able to effectively communicate all available options to them. The individual will educate customers about MB Financial Bank’s sales and service delivery options and recommend the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or delivery channel that best fits the customer’s needs. The individual will be responsible for opening new accounts and processing regular transactions such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner per policy and procedures. The employee will provide personalized banking services to financial institution customers by performing the following duties. Essential Duties and Responsibilities · Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when servicing customer needs. · Responsible for the expansion of existing customer relationships and the development of new business by proactively tele-consulting and cross-selling a full range of products and services. · Responsible for attaining established monthly and yearly deposit/loan goals. · Focuses on individual and department goals for revenue producing products for both sales and referrals to other departments such as credit cards, prepaid cards, business banking and investments. · Thorough knowledge of all products and services and appropriate methods or presentation to the customer. · Understands and utilizes the needs based sales process, including profiling customer needs and onboarding new customers to meet needs. · Knowledge of Bank products and services and ability to sell products and services to the appropriate customer. · Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. · Opens basic deposit accounts and prepares related documentation. · Receives checks and cash for deposit/withdrawal, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. · Complies with over-ride or review decisions and signing authority in accordance with Bank procedures. · Complies with security procedures established to ensure safety for employees and customers, to safeguard cash supplies and negotiable items, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. · Some travel required. Must be flexible to travel to other bank locations as needed. · Lives the company values with internal and external customers. · Complies with all Bank policies/procedures and all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. RBS II & III Additional Responsibilities • RB II & RB III: Opens complex account relationships such as business/corporate accounts and individual retirement plan accounts; prepares related documentation · RB II: may have overdraft decision & approval authority · RB III: has overdraft decision & approval authority · RB II may be required / RBIII is required to become a specialist in one or more of the following areas:o LRM (Licensed to sell annuity products) – current Insurance license o Bank at Work o Small Business o Telephone Banker (Retail) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Sales The Relationship Banking Specialist has a good understanding of the Bank’s products and services and is accountable for delivering guidance by effectively matching customer’s needs with both service transactions as well as through needs assessment and sales. Under Banking Center Manager supervision, the Relationship Banking Specialist will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define excellence in the customer service experience. Customer Service Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to MB Financial Bank and understands how his/her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of MB Financial Bank. Communication Individual must possess excellent written and oral communication skills. Be able to write clearly and concisely, using proper grammar, spelling and punctuation. Be able to express self in speech; be able to address concerns or problems in an open, non-defensive manner while conveying self-confidence and knowledge of subject in speaking to customers. Job Knowledge Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments, policies and procedures. Problem Solving The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Attention to detail at the level at which tasks are performed carefully, accurately and in accordance with policy and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) with: · RB I: six months of job related experience and/or training; or participation in a formal bank training program. · RB II: one year of job related experience and/or training. · RBIII: three or more years of job related experience and/or training Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and talk or hear. The employee is frequently required to walk, stand, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Supervisory Responsibilities This job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170717
MB Financial Bank Chicago, IL, USA
Job Description: *CSB Reference: HN16354 Summary This position serves as the “Customer Ambassador” for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. The Relationship Banking Specialist is a key member of our sales and service team. This position will have a thorough understanding of the customers’ transaction requirements and be able to effectively communicate all available options to them. The individual will educate customers about MB Financial Bank’s sales and service delivery options and recommend the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or delivery channel that best fits the customer’s needs. The individual will be responsible for opening new accounts and processing regular transactions such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner per policy and procedures. The employee will provide personalized banking services to financial institution customers by performing the following duties. Essential Duties and Responsibilities · Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when servicing customer needs. · Responsible for the expansion of existing customer relationships and the development of new business by proactively tele-consulting and cross-selling a full range of products and services. · Responsible for attaining established monthly and yearly deposit/loan goals. · Focuses on individual and department goals for revenue producing products for both sales and referrals to other departments such as credit cards, prepaid cards, business banking and investments. · Thorough knowledge of all products and services and appropriate methods or presentation to the customer. · Understands and utilizes the needs based sales process, including profiling customer needs and onboarding new customers to meet needs. · Knowledge of Bank products and services and ability to sell products and services to the appropriate customer. · Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. · Opens basic deposit accounts and prepares related documentation. · Receives checks and cash for deposit/withdrawal, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. · Complies with over-ride or review decisions and signing authority in accordance with Bank procedures. · Complies with security procedures established to ensure safety for employees and customers, to safeguard cash supplies and negotiable items, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. · Some travel required. Must be flexible to travel to other bank locations as needed. · Lives the company values with internal and external customers. · Complies with all Bank policies/procedures and all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. RBS II & III Additional Responsibilities • RB II & RB III: Opens complex account relationships such as business/corporate accounts and individual retirement plan accounts; prepares related documentation · RB II: may have overdraft decision & approval authority · RB III: has overdraft decision & approval authority · RB II may be required / RBIII is required to become a specialist in one or more of the following areas:o LRM (Licensed to sell annuity products) – current Insurance license o Bank at Work o Small Business o Telephone Banker (Retail) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Sales The Relationship Banking Specialist has a good understanding of the Bank’s products and services and is accountable for delivering guidance by effectively matching customer’s needs with both service transactions as well as through needs assessment and sales. Under Banking Center Manager supervision, the Relationship Banking Specialist will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define excellence in the customer service experience. Customer Service Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to MB Financial Bank and understands how his/her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of MB Financial Bank. Communication Individual must possess excellent written and oral communication skills. Be able to write clearly and concisely, using proper grammar, spelling and punctuation. Be able to express self in speech; be able to address concerns or problems in an open, non-defensive manner while conveying self-confidence and knowledge of subject in speaking to customers. Job Knowledge Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments, policies and procedures. Problem Solving The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Attention to detail at the level at which tasks are performed carefully, accurately and in accordance with policy and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) with: · RB I: six months of job related experience and/or training; or participation in a formal bank training program. · RB II: one year of job related experience and/or training. · RBIII: three or more years of job related experience and/or training Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and talk or hear. The employee is frequently required to walk, stand, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Supervisory Responsibilities This job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170717
MB Financial Bank Chicago, IL, USA
Job Description: *CSB Reference: TM16355 Summary This position serves as the “Customer Ambassador” for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. The Relationship Banking Specialist is a key member of our sales and service team. This position will have a thorough understanding of the customers’ transaction requirements and be able to effectively communicate all available options to them. The individual will educate customers about MB Financial Bank’s sales and service delivery options and recommend the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or delivery channel that best fits the customer’s needs. The individual will be responsible for opening new accounts and processing regular transactions such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner per policy and procedures. The employee will provide personalized banking services to financial institution customers by performing the following duties. Essential Duties and Responsibilities · Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when servicing customer needs. · Responsible for the expansion of existing customer relationships and the development of new business by proactively tele-consulting and cross-selling a full range of products and services. · Responsible for attaining established monthly and yearly deposit/loan goals. · Focuses on individual and department goals for revenue producing products for both sales and referrals to other departments such as credit cards, prepaid cards, business banking and investments. · Thorough knowledge of all products and services and appropriate methods or presentation to the customer. · Understands and utilizes the needs based sales process, including profiling customer needs and onboarding new customers to meet needs. · Knowledge of Bank products and services and ability to sell products and services to the appropriate customer. · Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. · Opens basic deposit accounts and prepares related documentation. · Receives checks and cash for deposit/withdrawal, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. · Complies with over-ride or review decisions and signing authority in accordance with Bank procedures. · Complies with security procedures established to ensure safety for employees and customers, to safeguard cash supplies and negotiable items, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. · Some travel required. Must be flexible to travel to other bank locations as needed. · Lives the company values with internal and external customers. · Complies with all Bank policies/procedures and all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. RBS II & III Additional Responsibilities • RB II & RB III: Opens complex account relationships such as business/corporate accounts and individual retirement plan accounts; prepares related documentation · RB II: may have overdraft decision & approval authority · RB III: has overdraft decision & approval authority · RB II may be required / RBIII is required to become a specialist in one or more of the following areas:o LRM (Licensed to sell annuity products) – current Insurance license o Bank at Work o Small Business o Telephone Banker (Retail) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Sales The Relationship Banking Specialist has a good understanding of the Bank’s products and services and is accountable for delivering guidance by effectively matching customer’s needs with both service transactions as well as through needs assessment and sales. Under Banking Center Manager supervision, the Relationship Banking Specialist will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define excellence in the customer service experience. Customer Service Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to MB Financial Bank and understands how his/her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of MB Financial Bank. Communication Individual must possess excellent written and oral communication skills. Be able to write clearly and concisely, using proper grammar, spelling and punctuation. Be able to express self in speech; be able to address concerns or problems in an open, non-defensive manner while conveying self-confidence and knowledge of subject in speaking to customers. Job Knowledge Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments, policies and procedures. Problem Solving The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Attention to detail at the level at which tasks are performed carefully, accurately and in accordance with policy and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) with: · RB I: six months of job related experience and/or training; or participation in a formal bank training program. · RB II: one year of job related experience and/or training. · RBIII: three or more years of job related experience and/or training Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and talk or hear. The employee is frequently required to walk, stand, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Supervisory Responsibilities This job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170717
MB Financial Bank Palatine, IL, USA
Job Description: *CSB Reference: BN16356 Summary This position serves as the “Customer Ambassador” for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. The Relationship Banking Specialist is a key member of our sales and service team. This position will have a thorough understanding of the customers’ transaction requirements and be able to effectively communicate all available options to them. The individual will educate customers about MB Financial Bank’s sales and service delivery options and recommend the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or delivery channel that best fits the customer’s needs. The individual will be responsible for opening new accounts and processing regular transactions such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner per policy and procedures. The employee will provide personalized banking services to financial institution customers by performing the following duties. Essential Duties and Responsibilities · Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when servicing customer needs. · Responsible for the expansion of existing customer relationships and the development of new business by proactively tele-consulting and cross-selling a full range of products and services. · Responsible for attaining established monthly and yearly deposit/loan goals. · Focuses on individual and department goals for revenue producing products for both sales and referrals to other departments such as credit cards, prepaid cards, business banking and investments. · Thorough knowledge of all products and services and appropriate methods or presentation to the customer. · Understands and utilizes the needs based sales process, including profiling customer needs and onboarding new customers to meet needs. · Knowledge of Bank products and services and ability to sell products and services to the appropriate customer. · Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. · Opens basic deposit accounts and prepares related documentation. · Receives checks and cash for deposit/withdrawal, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. · Complies with over-ride or review decisions and signing authority in accordance with Bank procedures. · Complies with security procedures established to ensure safety for employees and customers, to safeguard cash supplies and negotiable items, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. · Some travel required. Must be flexible to travel to other bank locations as needed. · Lives the company values with internal and external customers. · Complies with all Bank policies/procedures and all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. RBS II & III Additional Responsibilities • RB II & RB III: Opens complex account relationships such as business/corporate accounts and individual retirement plan accounts; prepares related documentation · RB II: may have overdraft decision & approval authority · RB III: has overdraft decision & approval authority · RB II may be required / RBIII is required to become a specialist in one or more of the following areas:o LRM (Licensed to sell annuity products) – current Insurance license o Bank at Work o Small Business o Telephone Banker (Retail) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Sales The Relationship Banking Specialist has a good understanding of the Bank’s products and services and is accountable for delivering guidance by effectively matching customer’s needs with both service transactions as well as through needs assessment and sales. Under Banking Center Manager supervision, the Relationship Banking Specialist will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define excellence in the customer service experience. Customer Service Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to MB Financial Bank and understands how his/her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of MB Financial Bank. Communication Individual must possess excellent written and oral communication skills. Be able to write clearly and concisely, using proper grammar, spelling and punctuation. Be able to express self in speech; be able to address concerns or problems in an open, non-defensive manner while conveying self-confidence and knowledge of subject in speaking to customers. Job Knowledge Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments, policies and procedures. Problem Solving The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Attention to detail at the level at which tasks are performed carefully, accurately and in accordance with policy and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) with: · RB I: six months of job related experience and/or training; or participation in a formal bank training program. · RB II: one year of job related experience and/or training. · RBIII: three or more years of job related experience and/or training Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and talk or hear. The employee is frequently required to walk, stand, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Supervisory Responsibilities This job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170717
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *RMJ Reference: LE16357 Summary ABL Operations Team Supervisor is responsible for managing a group of Collateral Analysts (CAs) responsible for ensuring the integrity of collateral and loan information for an assigned portfolio of Asset Based clients. The incumbent will act as a lead and resource for more junior staff and assist the team manager with the following responsibilities: resolve daily operational issues; provide assistance with funding of new deals; advise new clients of reporting procedures; resolve reporting irregularities; perform collateral monitoring for new/complex deals; provide backup coverage for Collateral Analysts (CAs); provide training to CAs and ensure CAs comply with ABL Operations policies and procedures; training and development of CAs, and conducting performance reviews. Essential Duties and Responsibilities · Assists the team manager with advising new clients of Borrowing Base reporting procedures and requirements; assists with providing support and direction to new clients in conducting various banking needs; alerts Relationship Managers (RMs) of exceptions in Cash Collateral Account (CCA) activities; escalates Borrowing Base Certificate (BBC) reporting exceptions to manager and RM; ensures resolution of irregularities. · Ensures all authorizations/approvals are obtained by CAs in accordance with policy. · Reviews CAs daily work for accuracy; completes reconciliation of daily activities between Stucky and Core System; generates necessary daily reports from Stucky; ensures electronic storage of all documents/reports on Nautilus. · Acts as a resource for and provides training and guidance to CAs;conducts performance evaluations, provides candid feedback to staff and provides periodic coaching to fine-tune skills, knowledge, and promotes personnel development opportunities. · Conducts periodic audit of CAs work to insure data integrity and compliance, new deal funding in addition to maintenance of a small portfolio of ABL deals. · Provides backup coverage for CAs; performs collateral monitoring for new/complex deals: responsibilities include review and analysis of BBC and supporting documentation, collateral information update on (Stucky), reconciliation of BBC data; resolution of outstanding items; processing of advance request ensuring sufficient borrowing availability; periodic work-up of ineligible collateral; invoice review and processing ;follow-up and resolution of past due interest/fees and reporting delinquencies. · Maintains proficiency in operational procedures, systems, controls and regulatory requirements; assists R/M in monitoring on-going portfolio risk exposure by identifying and escalating suspicious/inconsistent activities, reporting exceptions, material variance, overdraft and over-advance issues; reviews and incorporates audit findings relevant to the assigned portfolio. · Develops and maintains solid working relationships with other department managers/staff, R/Ms and customers; provides outstanding service to internal and external customers; maintains up-to-date and well organized documentations and files. · Complies with all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. Qualifications Education/Experience Bachelor’s Degree from four-year college or university in Accounting or Finance; and three to five years of collateral monitoring experience preferably in the Asset Based Lending environment, including experience handling special assets and other complex deals; or equivalent combination of education and experience. Competencies · Thorough knowledge in key areas of operations such as new loan funding, documentation review, loan processing, loan structure setup and Letters of Credit activities · Excellent analytical and problem solving skills with attention to detail · Ability to address sensitive issues; expert decision making and conflict management skills · Self-motivated team player with a high level of initiative, accountability, adaptability and history of exceeding goals · Excellent organizational and time management skills with ability to multitask and meet deadlines · Exceptional customer service and communication skills · Proficiency in Stucky NT/ABL or similar collateral monitoring system Computer Skills To perform this job successfully, an individual should have advanced knowledge of MS Word and Excel spreadsheet software. Familiarity with commercial loan and deposit systems is required. Supervisory Responsibilities This job has supervisory responsibilities. Responsible for development of staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems.
MB Financial Bank Bloomingdale, IL, USA
Job Description: *CSB Reference: HN16358 Summary: Responsible for the administration and coordination of all banking center staff, as well as, accomplishing sales objectives by attracting new deposit and loan business while delivering outstanding customer service and retaining existing customers. Essential Duties and Responsibilities include the following: Exercising executive and administrative control over the functions of the office, including the implementation of local policy and explanation of organization programs, policies and objectives. Attending to the needs of existing and prospective customers, including answering inquiries regarding accounts and loans and handling customer complaints. Ability to attract, motivate and retain staff. Proactively selling banking services to meet established sales goals. Must possess an ability to develop business and build relationships with customers. Responsible for the development and training of the Personal Bankers and CSM through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives. Adhering to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure. Exercising the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Conducts monthly sales and coaching meetings and weekly sessions with Banking Center staff. Responsible for all tracking and reporting as required by Retail management. Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager. Participate in bank beneficial service activities within the Banking Center community, such as Chamber, Rotaries, etc to promote goodwill and generate new business. Development of local marketing plan. Achieve goals and objectives as defined by Retail Strategic and Business Plan. Create and implement action plans when needed to better the quality of service in the Banking Center. Some branch travel required. Must be flexible to travel to other bank locations as needed. Encourages team environment through effective leadership and coaching. Comply with the Bank’s policies and procedures. Comply with all applicable federal and state laws and regulations. “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy. Other duties may be assigned. Bachelor’s degree (BA) from a four-year college or university; or a high school diploma or a general education degree and four years of banking experience and/or training required. Management experience is preferred. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Can respond to questions from groups of managers, clients, customers and the general public. Manages Banking Center and supervises employees. Responsible for the overall direction, coordination and evaluation of the Banking Center, as well as, development of staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems. Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20100825 (20090427)
MB Financial Bank Rosemont, IL 60018, USA
Job Description: Summary The AVP ABL Account Executive participates in the execution and achievement of the Middle Market Banking Group’s strategic initiatives through day-to-day relationship management of a portfolio of ABL customers as the primary contact and contributes to the group’s profit objectives by participating in the retention, amendment, and renewal process of existing accounts within the assigned portfolio. Essential Duties and Responsibilities · Manages the ongoing credit risk of a portfolio of ABL relationships and participates in portfolio meetings with senior management. · Develops and executes appropriate strategies for problem clients. · Ensures ongoing customer satisfaction through managing both the loan structure and customer interface with line and support functions who service their accounts. · Retains existing customer relationships designated in a portfolio. · Identifies and coordinates the introduction of additional bank products and benefits to existing customers. · Maintains up to date trend cards, credit files and legal files through our departments’ resources. · Notes negative trends early and strategizes best solutions for bank, through maintaining trend cards, preparing and presenting credit write-ups and watch asset reports. · Develops and maintains internal relationships following established processes and procedures. · Monitors timeliness of reporting, tickler information and ensures bank has accurate information to make decisions and be expert on the accounts and the legal and credit files. · Performs additional job related duties as assigned. · Complies with all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Bachelor's degree from a four-year college or university; and five to seven years of experience in an Asset Based Lending environment, in underwriting or field examination, or as a loan officer; or equivalent combination of education and experience. Bachelor’s Degree in finance, accounting or business is preferred. Valid and current driver’s license required for travel to meet with prospects and customers. Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses No certification needed. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use sit; talk or hear; and use hands to finger, handle, or feel. The employee is frequently required to stand; and walk. Valid and current driver’s license required for travel to meet with prospects and customers. Supervisory Responsibilities This job has no supervisory responsibilities. May train others and assign and check work. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 20170929 MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening.
MB Financial Bank Garfield Ridge, Chicago, IL, USA
Job Description: *CSB Reference: FH16264 Summary: Responsible for the administration and coordination of all banking center staff, as well as, accomplishing sales objectives by attracting new deposit and loan business while delivering outstanding customer service and retaining existing customers. Essential Duties and Responsibilities include the following: Exercising executive and administrative control over the functions of the office, including the implementation of local policy and explanation of organization programs, policies and objectives. Attending to the needs of existing and prospective customers, including answering inquiries regarding accounts and loans and handling customer complaints. Ability to attract, motivate and retain staff. Proactively selling banking services to meet established sales goals. Must possess an ability to develop business and build relationships with customers. Responsible for the development and training of the Personal Bankers and CSM through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives. Adhering to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure. Exercising the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Conducts monthly sales and coaching meetings and weekly sessions with Banking Center staff. Responsible for all tracking and reporting as required by Retail management. Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager. Participate in bank beneficial service activities within the Banking Center community, such as Chamber, Rotaries, etc to promote goodwill and generate new business. Development of local marketing plan. Achieve goals and objectives as defined by Retail Strategic and Business Plan. Create and implement action plans when needed to better the quality of service in the Banking Center. Some branch travel required. Must be flexible to travel to other bank locations as needed. Encourages team environment through effective leadership and coaching. Comply with the Bank’s policies and procedures. Comply with all applicable federal and state laws and regulations. “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy. Other duties may be assigned. Bachelor’s degree (BA) from a four-year college or university; or a high school diploma or a general education degree and four years of banking experience and/or training required. Management experience is preferred. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Can respond to questions from groups of managers, clients, customers and the general public. Manages Banking Center and supervises employees. Responsible for the overall direction, coordination and evaluation of the Banking Center, as well as, development of staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems. Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20100825 (20090427)
MB Financial Bank Rosemont, IL 60018, USA
Job Description: REFERENCE: AD16302 SUMMARY The Account Analysis Analyst is part of the Treasury Management Operations Account Analysis team and is responsible for data analysis, report writing and reporting, release management which includes overseeing changes to pricing structure and roll outs of new feature functionality, assisting with processing analysis requests, and participates in and supports special projects and continuous improvement initiatives. More experienced incumbents may also serve as the subject matter expert for Account Analysis data and applications and support centralized Business Transformation programs including implementation and evolution of Strategy and Vision. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. Provides Treasury Advisory and Treasury Sales teams with account analysis for customer billings. Helps these teams find solutions to customer pricing situations. Processes requests related to analysis pricing, rates and account structure. Ensures TM volumes and services are accurately entered in the analysis system. Reviews analysis for accuracy. Develops, maintains and produces reports to support routine and ad hoc data and analytical needs including monthly reports for analysis processing, CSFs and the Banking Sales teams. Performs self-audits and quality assurance on reports. Ensures continuous improvement of the quality and accuracy of data and reporting processes, identifies opportunities for business process improvements, efficiencies and automation, and implements solutions partnering with individuals outside of LOB as needed. Partners with vendors to produce enhancements on systems. Prepares test scripts and conducts testing on new releases and enhancements. Maintains issues list for XAA system and related processes and performance, that includes resolution plans, statuses and readiness and reports same to management. Strives to achieve department strategic initiatives. Participates in internal and external audits. Owns inputted data and related data quality processes (is data owner and/or steward). Maintains up-to-date expertise in the features and functionality of the analysis systems. Anticipates data and analytical needs of LOB; monitors industry trends and potential impact on business. Represents LOB in BI-related governance and prioritization processes such as change control and prioritization of interfaces to EDW. May participate in Business Transformation BI user group to provide feedback on tools, data issues; needs to ensure continuous development of the discipline. Adheres to enterprise-wide Business Transformation BI governance policies and procedures. Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. Continuously supports the Bank’s Mission Statement and Core Values. Supervisory Responsibilities This position has no direct or indirect supervisory responsibilities. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor's degree with 1 to 2 years of related experience preferably in Banking Treasury Management and/or Account Analysis; or equivalent combination of education and experience. Certificates and Licenses None. Job–Specific Knowledge Business Analysis – demonstrated experience with identifying trends and tracking key deliverables and risks such as: costs associated with proposed changes to programs and systems; and effectiveness of programs year-over-year in improving overall performance and achieving desired business results. Project Management - knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Treasury Management Operations - knowledge of TM products and services offered by the bank including fee schedules and processes. Stays up to date on changes to offerings and regulations. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Advanced knowledge and expertise with Microsoft Office Excel with demonstrated ability to create complex formulas in MS Excel; create queries in company software applications. Basic knowledge of Windows applications and other Microsoft Office programs such as Word. Experience with data analysis, report and query writing Knowledge of database systems and related languages, including SQL Experience working with: FIS XAA system Fiserv Signature Monarch tool Thorough knowledge of software applications applicable to position/business unit. Quickly learns and achieves proficiency in new applications and/or systems as needed. Identifies and resolves problems as well as finds opportunities to increase accuracy, optimize resources and develop and recommend solutions. Strong aptitude for understanding and analyzing large amounts of data from multiple sources. Performs complex analysis of data, processes, policies, procedures and/or systems and produces unambiguous, comprehensive and accurate interpretations. Composes thorough and detailed written documentation, procedures, manuals, etc. Writes clearly and informatively. Edits work for spelling and grammar. Presents organized and thorough information and data appropriate for intended audience. Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures. Demonstrates follow-up skills. Provides timely and professional support to all internal/external customers and vendors. Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Self-motivated. Works with minimal supervision. Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities. Establishes and maintains effective, collaborative work relationships both internally and externally. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. The employee is frequently required to sit in a cubicle work space with moderate noise level during normal business hours with extended hours as needed. May spend significant amount of time on phone due to conference call meetings. Stress levels may increase due to seasonality and/or special projects and/or during peak times. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170906
MB Financial Bank Rosemont, IL 60018, USA
Job Description: REFERENCE: AD16265 I. SUMMARY The Credit Cards Operations Specialist will be responsible for assisting with the daily operations of the credit card products and systems, especially as it relates to reporting and analytics, projects, compliance, and policies and procedures. This position will collaborate with the Credit Card Operations Manager, internal MB departments and external processors and vendors to ensure accurate processing of MB’s credit card accounts. II. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. · Assists the Credit Card Operations Manager with the day to day operations of the processor, network, reward and collection vendor relationships associated with Credit Card products. · Produces daily reports including ACH return items, Travel Watch, Credit Balance Refund, Balance Transfer, Application Tracking, Spend Tracking, Returned mail and others as assigned. · Ensures weekly, monthly, and quarterly operational and financial reporting are completed accurately and timely. · Researches customer inquiries regarding credit bureau reporting, bankruptcy case notifications, and requests for relief under SCRA. Escalates research findings for appropriate action. · Engages directly with internal employees to assist with inquiries or problems and researches and corrects errors by promptly answering incoming telephone calls and e-mails in a courteous and timely manner as outlined in the department’s established service levels. · Assists in drafting and maintaining credit card procedures. · Assist with tracking all system parameters and policies changes. · Assists with quality control reviews and system testing to identify, address, and remediate system issues. · Attends product and vendor application training. · Assist with coordinating training for internal employees on changes to business practices, processes or procedures for credit cards. · Provides feedback to management of critical issues, interest, and concerns of customer to support ongoing efforts to improve service and products. · Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. · Continuously supports the Bank’s Mission Statement and Core Values. · Other duties may be assigned Supervisory Responsibilities · Job has no direct or indirect supervisory responsibilities. III. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Minimum Required: Bachelor's degree in Finance, Business, Technology, or a related field; and two or more years of experience working within the financial services industry in an operations, analytical, or project role; or equivalent combination of education and experience. Desired Education/Experience: Industry experience in dealing with vendors (ex. MasterCard and/or VISA, TSYS and/or FiServ) would be beneficial Certificates and Licenses No certifications needed. Job –Specific Knowledge Required · Business Analysis – demonstrated experience with identifying trends and tracking key deliverables and risks such as: costs associated with proposed changes to programs and systems; and effectiveness of programs year-over-year in improving overall performance and achieving desired business results. · Customer Service - Highly professional demeanor with excellent telephone skills and etiquette. Utilizes various interpersonal styles and communication methods to positively assist and influence customers. · Operational/Regulations Processes - Knowledge of the organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities. Ability to establish, conduct and track (audit) operational processes. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Technical Skills · Expert-level user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. · Ability to remain current on credit card operational and system concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization, process improvement, and problem resolution. Analytical Skills · Demonstrates attention to detail · Strong aptitude for understanding and analyzing large amounts of data from multiple sources. Communication Skills · Presents organized and thorough information and data appropriate for intended audience. Time Management Skills · Provides timely and professional support to all internal/external customers and vendors. · Prioritizes regular workload, special tasks and concurrent projects. Other · Self-motivated. Works with minimal supervision. · Establishes and maintains effective, collaborative work relationships both internally and externally. · Consults with Team members and management as needed to complete assigned responsibilities. · Have an understanding of general banking practices IV. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. · The employee is frequently required to stand; walk; sit. Work Space · Cubicle work space with moderate noise level. Hours of Work · Normal business hours with occasional overtime as needed. Stress Levels · Job is always fast-paced and deadline sensitive .Stress levels may increase due to seasonality and/or special projects and/or during peak times. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 2017.03.21
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *ITOB REFERENCE: AD16183 Summary The Deposit Operations Reg E Specialist will participate in the organization’s efforts of loss prevention to minimize exposure to fraud and loss. The incumbent will be responsible for reviewing customer disputes and performing research to identify erroneous claims filed. The individual will work with Fiserv and other third parties to obtain copies for enhanced due diligence related to customer claims. Essential Duties and Responsibilities · Assists with the workflow within the ATM/Reg E Department to ensure claims are entered into the tracking process and that the Reg E time frames are met. · Works directly with customers to gain further understanding of the dispute and to identify where the customer may have filed the report in error. · Works with card partners to obtain additional information to challenge denied claims from the merchant or vendor. · Works with manager and Financial Crimes to follow-up on ENFACT cases to ensure proper due diligence and reporting is performed to reduce bank loss and exposure to compliance and financial risk. · Participates in the investigation of disputes resulting in losses. · Researches and analyzes account activity to see what similar activity has occurred as to reduce our Reg E exposure. · Participates in the on-going development of the Bank’s dispute resolution strategy and programs for the purpose of protecting the customers and to minimize or eliminate the Bank’s losses. · Participates in the enforcement of loss prevention policies and procedures to reduce, minimize or eliminate fraud losses. · Enforces standards to preserve the quality, cost, and timeliness of fraud prevention. · Coordinates efforts with banking centers, customers, and other financial institutions to minimize or prevent losses. · Maintains working knowledge of Bank’s Security policies and procedures and regulatory issues. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Complies with all applicable federal and state laws and regulations. · Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associate's degree or equivalent from a two-year college or technical school; or two to four years banking experience and/or training; or equivalent combination of education and experience. Ability to identify suspicious activity or fraudulent activity and investigate further or escalate appropriately is required. Ability to multi-task and proven track record of working independently are required. Customer service experience is a plus. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office. Knowledge of core banking systems is a plus (e.g. Nautilus, AS400, Rumba, etc.). Certificates and Licenses No certifications needed. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170711
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *ITOB Reference: NB16351 SUMMARY The Chief Information Security Officer is responsible for managing Bank-wide information security programs and policies, compliance and governance that protect the security, privacy, confidentiality and integrity of corporate data and functions as well as that of the Bank’s employees and external customers, vendors, agencies, etc. This position develops long term strategies and ensures the Bank stays current with best practices and standards, recommendations from regulators, and customer needs. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. Facilitates an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board. Provides regular reporting on the current status of the information security program to enterprise risk teams, senior business leaders and the board of directors as part of a strategic enterprise risk management program, thus supporting business outcomes. Leads the information security function across the company to ensure consistent and high-quality information security management in support of business goals. Develops an information security vision and strategy that is aligned to organizational priorities and enables and facilitates the organization's business objectives, and ensures senior stakeholder buy-in and mandate. Develops, implements and monitors a strategic, comprehensive information security program, policies, standards and guidelines to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled or/and processed by the organization. Work effectively with business units to facilitate information security risk assessment and risk management processes, and empower them to own and accept the level of risk they deem appropriate for their specific risk appetite. Creates the necessary internal networks among the information security team and line-of-business executives, corporate compliance, audit, physical security, legal and HR management teams to ensure alignment as required. Builds and nurtures external networks consisting of industry peers, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and cybersecurity risks. Liaises with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Oversees technology dependencies outside of direct organizational control. This includes reviewing contracts and the creation of alternatives for managing risk. Monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action. Develops and oversee effective disaster recovery policies and standards to align with the enterprise business continuity management (BCM) program goals, with the realization that components supporting primary business processes may be outside the corporate perimeter. Coordinates the development and implementation of incident response plans and procedures to ensure that business-critical services are recovered in the event of a security event; provides direction, support and in-house consulting in these areas. Facilitates and support the development of asset inventories, including information assets in cloud services and in other parties in the organization's ecosystem. Continuously assesses overall security programs against industry best practices, identifying and implementing corrective actions as needed. Monitors compliance with all security programs, policies, standards and guidelines. Creates and manages a targeted information security awareness training program for all employees, contractors and approved system users, and establishes metrics to measure the effectiveness of this security training program for the different audiences. Understands and interacts with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management. Provides clear risk mitigating directives for projects with components in IT, including the mandatory application of controls. Leads the security champion program to mobilize employees in all locations. Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. Continuously supports the Bank’s Mission Statement and Core Values. Supervisory Responsibilities This position has direct supervisory responsibilities and carries out these responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor’s Degree in Computer Science, Information Management or related field and 12+ years’ progressive experience in all aspects of information technology and information security including development and implementation of information security policies, processes and procedures and management of an information security team, preferably in financial services; or equivalent combination of education and experience. Certificates and Licenses A CISSP, CISM, CISA or equivalent is required. Additional infrastructure certifications are a plus. Job –Specific Knowledge · Business Analysis – demonstrated experience with identifying trends and tracking key deliverables and risks such as: costs associated with proposed changes to programs and systems; and effectiveness of programs year-over-year in improving overall performance and achieving desired business results. · Information Technology – In addition to above, strong understanding of security threats and the design, processes, and operation of a comprehensive security control environment. · Operational/Regulations Processes - Knowledge on budget administration, resources allocation, organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities. Ability to establish, conduct and track (audit) operational processes properly, and implement changes. Specific knowledge of Sarbanes-Oxley and Data Privacy laws and regulations. Experience driving and executing compliance assessments for regulatory requirements such as FFIEC, GLBA, and SOX. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Technical Skills · Proficient in industry accepted Information Security frameworks, especially those related to financial services. (E.g. NIST, CIS, PCI-DSS). · Understands and is familiar with the most widely known and emerging tools, technologies and social applications. Thorough knowledge of software applications applicable to position/business unit. · Strong fluency with Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Analytical Skills Identifies opportunities to increase accuracy and optimize resources and develops / recommends / implements solutions. · Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results. · Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Communication Skills Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists. Time Management Skills · Focuses on getting things done and with a high on-time project delivery record. · Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Leadership Skills Strategic leader and builder of both vision and bridges; able to energize the appropriate teams in the organization. A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital. Effective organizational, leadership and presentation skills utilizing a variety of interpersonal styles and communication methods. Strong business focus with demonstrated ability to act in partnership with management teams. Establishes and maintains effective, collaborative work relationships both internally and externally. Performs with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization; known for working as an organizational change agent. Acts as both a visionary and strategist and is skilled in practical implementation of solutions. Takes calculated risks, makes strategic, results-oriented decisions, and accepts responsibility for the results (positive or negative). Poise and ability to act calmly and competently in high-pressure, high-stress situations. Must be a critical thinker, with strong problem-solving skills. Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. The employee is frequently required to sit. Work Space Office / cubicle work space with moderate noise level. Stress Levels Stress levels are usually high due to job scope & demands. Hours of Work Normal business hours with overtime as needed. Extended hours which may include nights and weekends. Local travel between offices required occasionally with some out of town travel required on occasion to other major offices (Michigan, Ohio, Washington DC and Maryland. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170925
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *CMB Reference: HN16350 Summary This job is responsible for underwriting renewals and beginning process of analysis and preparation of credit presentations for new and renewed business/commercial opportunities for various departments of the bank. Essential Duties and Responsibilities The size, scope and complexity of described responsibilities and assigned projects are dependent on the level and experience of the incumbent. · Analyzes applicant’s information (financial data, collateral information, references, etc.) to determine feasibility of granting credit. · Requests applicant credit reports, background checks, reference checks and other information pertinent to loan applicant’s evaluation. · Corresponds with business development officer, applicant, accountant or creditors to resolve questions regarding application information. · Coordinates with business development officer to provide input into the negotiation of loan structure with applicant, including loan fees, loan repayment options and other such credit terms. · Prepares credit presentation identifying the borrower; providing description of business; specifying credit limits; structure of credit facility; collateral, financial, cash flow and guarantor analysis; and recommends action to be taken. · Assists business development officer to determine the customer information needed to underwrite a renewal. · May assist in review of the loan portfolio. Complies with all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Bachelor's degree in Finance, Accounting, Economics, Management, Marketing, Business Administration, or Risk Management and 0 to 2 years related experience; or equivalent combination of education and experience. Exposure to underwriting commercial and real estate loans for a financial institution or mortgage servicer is preferred. Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to calculate figures and amounts such as discounts, interest, commissions, percentages; and to apply concepts of basic algebra. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses No certifications needed. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. Supervisory Responsibilities This job does not have supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170825
MB Financial Bank Addison, IL, USA
Job Description: *CSB Reference: AT16326 Summary This position serves as the “Customer Ambassador” for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. The Relationship Banking Specialist is a key member of our sales and service team. This position will have a thorough understanding of the customers’ transaction requirements and be able to effectively communicate all available options to them. The individual will educate customers about MB Financial Bank’s sales and service delivery options and recommend the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or delivery channel that best fits the customer’s needs. The individual will be responsible for opening new accounts and processing regular transactions such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner per policy and procedures. The employee will provide personalized banking services to financial institution customers by performing the following duties. Essential Duties and Responsibilities · Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when servicing customer needs. · Responsible for the expansion of existing customer relationships and the development of new business by proactively tele-consulting and cross-selling a full range of products and services. · Responsible for attaining established monthly and yearly deposit/loan goals. · Focuses on individual and department goals for revenue producing products for both sales and referrals to other departments such as credit cards, prepaid cards, business banking and investments. · Thorough knowledge of all products and services and appropriate methods or presentation to the customer. · Understands and utilizes the needs based sales process, including profiling customer needs and onboarding new customers to meet needs. · Knowledge of Bank products and services and ability to sell products and services to the appropriate customer. · Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. · Opens basic deposit accounts and prepares related documentation. · Receives checks and cash for deposit/withdrawal, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. · Complies with over-ride or review decisions and signing authority in accordance with Bank procedures. · Complies with security procedures established to ensure safety for employees and customers, to safeguard cash supplies and negotiable items, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. · Some travel required. Must be flexible to travel to other bank locations as needed. · Lives the company values with internal and external customers. · Complies with all Bank policies/procedures and all applicable federal and state laws and regulations. · “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. · Other duties may be assigned. RBS II & III Additional Responsibilities • RB II & RB III: Opens complex account relationships such as business/corporate accounts and individual retirement plan accounts; prepares related documentation · RB II: may have overdraft decision & approval authority · RB III: has overdraft decision & approval authority · RB II may be required / RBIII is required to become a specialist in one or more of the following areas:o LRM (Licensed to sell annuity products) – current Insurance license o Bank at Work o Small Business o Telephone Banker (Retail) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Sales The Relationship Banking Specialist has a good understanding of the Bank’s products and services and is accountable for delivering guidance by effectively matching customer’s needs with both service transactions as well as through needs assessment and sales. Under Banking Center Manager supervision, the Relationship Banking Specialist will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define excellence in the customer service experience. Customer Service Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to MB Financial Bank and understands how his/her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of MB Financial Bank. Communication Individual must possess excellent written and oral communication skills. Be able to write clearly and concisely, using proper grammar, spelling and punctuation. Be able to express self in speech; be able to address concerns or problems in an open, non-defensive manner while conveying self-confidence and knowledge of subject in speaking to customers. Job Knowledge Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments, policies and procedures. Problem Solving The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Attention to detail at the level at which tasks are performed carefully, accurately and in accordance with policy and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) with: · RB I: six months of job related experience and/or training; or participation in a formal bank training program. · RB II: one year of job related experience and/or training. · RBIII: three or more years of job related experience and/or training Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Certificates and Licenses Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and talk or hear. The employee is frequently required to walk, stand, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Supervisory Responsibilities This job has no supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170717
MB Financial Bank Dyer, IN, USA
Job Description: *CSB Reference: DH16336 Summary: Refers products and services, receives and pays out money, and maintains records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following: Complete knowledge of CSA I, II and III, as well as, Personal Banker duties (i.e. cross-selling other bank products). Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when processing customer transactions. Understand how and where to properly direct customer inquiries and complaints to preserve customer satisfaction. Knowledge of Bank products and services and ability to refer products and services to the appropriate customer. Focus on individual and departmental goals for both sales and referrals to achieve monthly referral goals as established by the CSM. Meet personal goals and promote team goals set by Retail Management. Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer. Receives checks and cash for deposit, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. Cashes checks, redeems US Savings Bonds, processes cash advances, processes withdrawals and pays out money after verification of IDs, signatures and customer balances, and enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. Accepts checks and/or cash for loan payments, TT&L payments, official checks, travelers’ checks, and US Savings bonds, verifies cash, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures. Knowledge of guidelines of when and how to complete Currency Transaction Reports (CTR), and responsible to request assistance and review prior completing. Comply with over-ride or review decisions and signing authority as established by the CSM and/or in accordance with Bank procedures. Places holds on accounts for uncollected funds only when required as stated in Bank procedures. Responsible to order CSA’s own daily supply of cash, and verification of incoming cash. Maintain cash drawer limits according to Bank policy. Prepare system blotter to balance currency and coin in cash drawer at end of shift and compare with system totals. Manage CSA’s differences according to Bank policy. Participates in dual control procedures for removing cash and consignment items from cash vault and removing and processing transactions from the night depository and Automated Teller Machines (ATM), including verifying cash and totals. Comply with standards set to achieve high goals in the Customer Service Profile and Teller Management System Program, accomplishing quality, as well as, cost-efficient, customer service. Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses. Branch travel required. Must be flexible to travel to other bank locations as needed. Comply with all Bank policies/procedures and all applicable federal and state laws and regulations. “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy. Other duties may be assigned. Associates degree or equivalent from a two year college or technical school; or a high school diploma or general education degree (GED) and one year of related job experience required. Management experience is preferred. Registration with the Nationwide Mortgage Licensing System & Registry (NMLS Registry) is required upon hire; certain job responsibilities as defined by the SAFE Act may not be performed until registration is complete. Good standing with the NMLS Registry must be maintained. Keyword Search: Customer Service, Retail, Banking, Associate MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20100902 (20121206)
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *RMJ Reference: NB16339 SUMMARY This position is responsible for serving as the primary contact for regulatory examinations, responses, and tracking of issues to ensure closure. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. Manage and monitor regulatory examinations to fulfill exam requests and examiner expectations. Works with outside agencies including but not limited to CFPB, OCC, and Federal Reserve to build creditability and trust with the company. Maintains ongoing communication with regulators in response to exams and to stay abreast on examination trends and changes. Provides updates and consults with the business on being proactive, properly preparing, and demonstrating to regulators the bank’s commitment towards compliance. Establish and sustain strong project management disciplines and routines with clear accountability for the business and key stakeholders from the exam planning period through issue remediation and closure. Provide updates, as needed, to management and regulators on exam and issue remediation status including progress against milestones, risk identified, and any other potential impacts. Works closely with Business Leaders in Retail Banking, Mortgage, Compliance, Legal, Operations, Enterprise Risk Management, Internal Audit and other cross functional business units to identify issues. Partner with business leaders to find solutions to control issues and achieve common goals by facilitating decisions. Work with cross functional teams to execute change. Escalate critical decisions, roadblocks, or delivery issues to management. Collaborate with business leaders to fulfill and complete supervisory quarterly updates timely. Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. Continuously supports the Bank’s Mission Statement and Core Values. Supervisory Responsibilities This position has no direct supervisory responsibilities but may lead the work of others including, but not limited to, guiding, coaching, mentoring, and training newer/less experienced team members. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor's Degree and 7+ years of experience in bank compliance or regulatory environment (preferably as a bank regulatory examiner, commissioned examiner, or a bank compliance regulatory liaison) is required; or equivalent combination of education and experience. Experience working with a prudential bank regulator (OCC, CFPB, FRB, FDIC) strongly preferred. Occasional travel is required between branches, and mortgage offices in Ann Arbor, MI, and Wilmington, OH. Certificates and Licenses Certified Regulatory Compliance Manager (“CRCM”) is a plus. Job Specific Knowledge Risk/Compliance - Knowledge of one or more of the following: Auditing, Risk Management, Compliance Administration. This includes knowledge of all applicable local and federal laws and regulations. Operational/Regulations Processes - Knowledge on organization’s policies, regulations, and initiatives according to the job’s responsibilities. Ability to track (audit) and monitor process of corrective actions. Project Management - Knowledge of project coordination, work plan, time management, team management and status reports. Must demonstrate leadership, logic, and reasoning skills. Identify risks/issues affecting project work progress and recommend solutions. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Strong fluency of Windows applications and Microsoft Office programs such as Project, Word, Excel and PowerPoint. Demonstrates ability to create complex formulas in Excel such as calculate payments for loans, amortization schedules, vlookup formulas. Quickly learns and achieves proficiency in new software applications as needed. Identifies and resolves problems. Demonstrates attention to detail. Produces unambiguous, comprehensive and accurate interpretations. Composes thorough and detailed written documentation and communications. Presents organized and thorough information and data appropriate for intended audience. Excellent negotiation skills with outside examiners for time and ratings. Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures. Demonstrates group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization. Provides timely and professional support to all internal/external customers and regulatory agencies. Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Self-motivated. Works with minimal supervision. Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities. Establishes and maintains effective, collaborative work relationships both internally and externally. Effective organizational, leadership and presentation skills. Strong business focus with demonstrated ability to act in partnership with management teams. Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. The employee is frequently required to sit in an office work space with moderate noise level during normal business hours with occasional extended hours as needed. Job is always fast-paced and deadline sensitive. Stress levels may increase due to seasonality of examinations. Occasional travel is required between branches, and mortgage offices in Ann Arbor, MI, and Wilmington, OH. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170920
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *ITOB Reference: NB16340 SUMMARY This position manages the bank’s Merchant Acquiring BIN Sponsorship portfolio and services offered by the bank, including developing and maintaining a best in class risk management program, and leading key account management, onboarding and client implementations. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. Manages the Merchant Acquiring BIN Sponsorship services offered by the bank. Manages the implementation and onboarding of new clients. Acts as point person for key strategic client relationships. Participates in the negotiation of client agreements and proposals. Manages vendor relationships associated with these products including developing strong communication channels, overseeing vendor performance, and reviewing income produced as well as billing and other costs to the bank. Responsible for the oversight of the activities performed by other departments, including deposit operations and treasury management. Leads a cross-departmental team to create and implement a best in class risk management program that includes: Manages the risk program once implemented. Monitors key credit metrics. Conducts financial and portfolio reviews, analyzes results and reports on identified exposure risk. Leads the review of client underwriting policies to ensure adherence with bank risk practices. Serves as merchant acquiring credit underwriting subject matter expert and leads the underwriting review and analysis of elevated risk merchants. Collaborates with senior management on the development of comprehensive business project plans. Conducts robust analysis of the program performance data and reports results to appropriate managers and staff. Reviews reports and data on an ongoing basis to ensure the safety, soundness and profitability of the program. Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. Continuously supports the Bank’s Mission Statement and Core Values. Supervisory Responsibilities This position has direct supervisory responsibilities and carries out these responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance and resolving problems. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor's degree 7+ years in merchant acquiring risk management or related experience; or equivalent combination of education and experience. Travel to visit clients and vendors is required to satisfy job responsibilities. Job –Specific Knowledge Business Analysis – demonstrated experience with identifying trends and tracking key deliverables and risks such as: costs associated with proposed changes to programs and systems; and effectiveness of programs year-over-year in improving overall performance and achieving desired business results. Credit - Knowledge of one or more of the following: commercial and consumer credit regulations, policies, and procedures; loan analysis, restructuring, and documentation; collection techniques; structure financing analysis. Operational/Regulations Processes - Knowledge of budget administration, resources allocation, organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities. Ability to establish, conduct and track (audit) operational processes properly, and implement changes. Risk/Compliance - Knowledge of Bank’s Risk Management policies and processes as well as knowledge of all applicable local and federal laws and regulations. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Strong Fluency in Windows applications and Microsoft Office programs including Word, Excel and PowerPoint. Thorough knowledge of software applications applicable to position/business unit. Identifies opportunities to increase accuracy and optimize resources and develops / recommends / implements solutions. Performs complex analysis of data, processes, policies, procedures and/or systems. Produces unambiguous, comprehensive and accurate interpretations. Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results. Composes thorough and detailed written documentation, procedures, manuals, etc. Writes clearly and informatively. Edits work for spelling and grammar. Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures. Demonstrates group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization. Demonstrates follow-up skills. Provides timely and professional support to all internal/external customers and vendors. Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Self-motivated. Works with minimal supervision. Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities. Establishes and maintains effective, collaborative work relationships both internally and externally. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. The employee is frequently required to sit in an office or cubical work space with moderate noise level during normal business hours with occasional extended hours as needed (which may include some nights and/or weekends). May spend significant amount of time on phone due to conference call meetings. This job is often fast-paced and deadline sensitive and stress levels may increase due to seasonality, special projects and/or during peak times. Travel to visit clients and vendors is required to satisfy job responsibilities. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170920
MB Financial Bank Rosemont, IL 60018, USA
Job Description: *RMJ Reference: LE16341 SUMMARY Responsible for underwriting and pricing asset based lending transactions for the Bank, both strategically and tactically. Responsibilities include structuring the transaction, credit review, loan committee preparation and presentation for approval, risk management, funding, operations and loan documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically mentioned may also be assigned. Performs loan structuring and advising loan committee. Prepares presentation materials of credit for approval. Documents and closes, hands off to Bank credit. Sets up loan operations and cash management. Effectively translates business needs into solutions through effective communication. Ensures processes, systems, and procedures effectively meet servicing requirements for loans and cash management, while adhering to Bank policies and regulatory requirements. Provides guidance on and effectively works with the collateral management, field examiners, loan processing operations and others to identify solutions to business issues and recommends alternatives for on-going processes. Manages third party relationships with attorneys, appraisers, consultants and investment bankers. Understands and complies with all Bank policies and procedures, and federal and state laws and regulations pertinent to this position; stays informed and shares updates on changes with management. Required to successfully complete all required Compliance training. Continuously supports the Bank’s Mission Statement and Core Values. Supervisory Responsibilities This position has no direct supervisory responsibilities but may lead the work of others. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor's degree and 7 plus years’ related experience which preferably includes 5+ years working with structured pricing and closing transactions within a financial institution or banking environment; or equivalent combination of education and experience. Certificates and Licenses None. Job –Specific Knowledge Credit - Knowledge of one or more of the following: asset based lending, commercial and consumer credit regulations, policies, and procedures; loan analysis, restructuring, and documentation; collection techniques; structure financing analysis. Loan Documentation – Ability to read and interpret commercial loan documents and a solid understanding of loan/ banking terms. Competencies To perform the job successfully, an individual should demonstrate the following competencies. Basic knowledge of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Thorough knowledge of software applications applicable to position/business unit. Identifies opportunities to increase accuracy and optimize resources and develops / recommends / implements solutions. Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results. Composes thorough and detailed written documentation. Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures. Strong interpersonal skills to build partnerships within the organization including the ability to communicate with and understand the needs of other internal clients. Ability to conceptualize, launch and deliver complex loan transactions on time and within budget. Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Self-motivated. Works with minimal supervision. Leadership skills to deliver results through a team. Establishes and maintains effective, collaborative work relationships both internally and externally. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; and to talk or hear. The employee is frequently required to sit. Position is located in an office / cubicle work space with moderate noise level. Hours of work are normal business hours with occasional extended hours which may include nights and weekends. Job is always fast-paced and deadline sensitive. MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening. 20170922