T-Mobile

1258 job(s) at T-Mobile

T-Mobile Jacksonville, FL, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100521BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Brooklyn, NY, USA
Here's to the leader in you. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, inspire your team, and make sure every customer comes away with a great experience. It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails: When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs You'll help your associates to build strong relationships with their customers, make expert recommendations, and help onboard customers like a pro We'll look to you to hire, train and develop your team, making staff adjustments as needed You'll also ensure that your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers Finally, you'll make sure your store always looks its best STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS This is the big leagues. You've got a lot of responsibility and people looking to you for guidance and leadership. Ready to bring it? Good. Here's a little more on what we're looking for: You've got prior sales and sales management experience with a customer focused retailer This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement You've also got experience in operational, financial and performance management, having previously managed site profit and loss You've also got a unique ability to lead and coach people to deliver great results People who know you would say you're an amazing communicator, both with customers and teammates You've got solid computer proficiency A high school degree or GED is essential, while a Bachelor's degree is preferred You're ready for this. So let's talk about all the generous rewards we can offer for your outstanding work. Our compensation includes: Competitive base pay plus unlimited commissions Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special and be a leader with a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! 100507BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Feasterville-Trevose, PA 19053, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100504BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile San Jose, CA, USA
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership. Primary point of contact for employees of the retail store. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Coach associates in building relationships with customers and understanding their needs. Ensure that associates deliver a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family. Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process. Train store associates in using store systems to support the Customer Experience, including the Point of Sale and Customer Account. Hire and develop a team of effective Sales Associates. Make staffing adjustments as needed to meet the needs of the business. Appraise employees to determine eligibility for promotions or other status changes. Cultivate an environment which supports T-Mobile's values. Utilize tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations. Maintain a neat clean organized store environment at all times. Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Keep abreast of the rapidly evolving T-Mobile technology. Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them. Meet or exceed sales goals for the store. Ensures that visual merchandising is appealing to customers while adhering to T-Mobile standards. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Basic computer skills and knowledge of common business applications, such as web browsers, Outlook, Microsoft Office Excellent communications skills, orally and in writing Ability to lead and coach to deliver financial results Ability to utilize T-Mobile values to deliver results and make business decisions when operating the store Sales and sales management experience with a customer focused, operationally excellent retailer, along with an established record of high personal performance Consultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance Operational and financial performance management, including site profit and loss management High School Diploma/GED Bachelor's degree Preferred 100493BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Oviedo, FL, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100496BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Brooklyn, NY, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100437BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Columbia, SC, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100424BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Woodinville, WA, USA
Responsible for all operations of a T-Mobile retail store as well as coaching new associates to deliver a strong customer experience. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership. Primary point of contact for employees of the retail store. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Essential Functions o Coach associates in building relationships with customers and understanding their needs. Ensure that associates deliver a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family. Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process. o Train store associates in using store systems to support the Customer Experience, including the Point of Sales and Customer Account. o Hire and develop a team of effective Sales Associates. Make staffing adjustments as needed to meet the overall needs of the business. Appraise employees to determine eligibility for promotions or other status changes. Cultivate an environment with supports T-Mobile values. Utilize tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations. o Maintain a neat clean organized store environment at all times. Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses o Keep abreast of the rapidly evolving T-Mobile technology. Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them. o Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards o Support New Hire Sales Floor Readiness ensuring New Hires provide a world class customer experience o Facilitate and support Store Operations Associate Readiness o Present in weekly District meetings to report on Sales Floor Readiness Progress and Class Schedules o Meet with Store Managers to ensure completion of Home Store Readiness activities STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 1 year previous T-Mobile Retail Store Manager Experience Basic computer skills and knowledge of common business applications, such as web browsers, Outlook, Microsoft Office Excellent communication skills, orally and in writing Ability to lead and coach to deliver financial results Ability to utilize T-Mobile values to deliver results and make business decisions when operating the store Sales and sales management experience with a customer focuses, operationally excellent retailer, along with an established record of high personal performance Consultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance Operational and financial performance management, including site profit and loss management 100433BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Lincoln, NE, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100436BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile San Francisco, CA, USA
Wanted: Boldness, Leadership, Enthusiasm. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Retail Sales Leader Ready to put your leadership skills to the test? In this unique position, you're not just a sales expert. You're also a resource for your team, assisting with the administration and management of your store as you ensure that every customer experience is the best it can be. It takes confidence and a can-do-anything attitude. If that sounds like you, read on: You're a pro at responding to sales and customer issues, whenever they arise When the Store Manager is unavailable, you're in charge, coordinating and monitoring everything related to sales You're ready at the drop of a hat to step in and help your sales team meet customer needs, whether it's speaking to the benefits of MetroPCS services, or spearheading a custom-fit solution for a particular customer We'll also depend on you to help train and develop our sales team STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Think you've got what it takes to help lead our team? It's not a role for just anyone—it's for challengers and high achievers like you. Here are a few things we're looking for: At least two years of previous retail sales experience make all the difference in this role A background in wireless communications is strongly encouraged You're tech savvy and know how to help others learn and develop Great communication comes naturally to you A high school degree or GED is essential, and while it's not required, a college degree is a big plus Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel you're ready to make the move into this leadership role, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without the talent and leadership abilities of someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! 100415BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Quincy, MA, USA
Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 100416BRReq ID RetailDepartment NoTravel Required 1Position(s) remaining SIMILAR OPENINGS Analyst, Commissions - Care Compensation - Bellevue, WA Mobile Associate - Bellevue, WA Mobile Associate - Bellevue, WA WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Houston, TX, USA
Retail Store Manager STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 100264BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Houston, TX, USA
Retail Store Manager STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 100265BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Washington, DC, USA
Retail Store Manager STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 100430BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Minneapolis, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98084BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile St Louis Park, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98196BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Eagan, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98215BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Bloomington, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98259BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Maplewood, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98322BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
T-Mobile Minneapolis, MN, USA
Mobile Associate STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 98603BRReq ID NoTravel Required 1Position(s) remaining WE EVEN DO BENEFITS DIFFERENTLY Check out what we have to offer Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more. PAID R & R Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. IT'S ALL ABOUT YOU We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills. SWEET COMPANY DISCOUNTS Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. HELP WITH THE FAM Kids rock. But child care, adoption, and surrogacy aren't cheap. We offer programs that help reduce those burdens. INVESTMENT OPTIONS Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.