Irvine Company

191 job(s) at Irvine Company

Irvine Company Newport Beach, CA, USA
At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you. Job Duties: The primary responsibilities of the Hospitality Services Agent / Call Center Agent include: The Hospitality Services Agent operates the resort switchboard to relay incoming, outgoing call and to provide a professional, prompt and friendly telephone message service to guests and staff. Must be able to speak clearly, communicate with all types of people, including VIPs, dignitaries and celebrities. Must conduct themselves in a professional manner at all times to reflect the high standards of the Resort, answering all manner of questions Minimum Qualifications: Ability to manage multiple phone lines. Strong attention to detail and the ability to handle multiple tasks. Excellent communication and organizational skills. Experience working in an environment providing a high level of customer service to guests of high social standing with discretion and professionalism. Proficiency in a second language preferred. Ability to work with management staff and other employees in a professional manner. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Call Center, Customer Service
Irvine Company Newport Beach, CA, USA
At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you. Position Summary: Job Duties: The Barber is responsible for guest satisfaction in the spa by performing services according to the established spa standards. The Barber will maintain the cleanliness of the salon stations in a professional manner at all times and follow all established protocols and checklists to ensure a five star level of service is consistently maintained. Minimum Qualifications: A current, valid state Barber/Cosmetology license recognized by the governing board of California. Barber/Cosmetology training at a recognized cosmetology school At least two years experience in an upscale spa operation Strong interpersonal skills and a genuine guest service orientation Ability to remain calm and organized in busy environment Work independently with a high sense of integrity. High school level reading, writing and mathematical skills. Excellent communication skills in English and able to print legibly Physically able to stand, bend, lean, and walk for up to 10 hours. Able to lift and carry up to 20 pounds. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Salon, Cosmetology, Hair Stylist, Hairdresser, Esthetician, Hospitality
Irvine Company Irvine, CA, USA
WHAT IS AN INDEPENDENT LIFESTYLE HOTEL? It means we’re free to do as we please, without being forced to color inside the lines. It means you’ll find everything you’d expect to find at a hotel, presented with a flair for the unexpected. It means we’re smart, stylish and charismatic, keeping current with the latest trends and responsive to the ever-changing needs of the modern world. Hotel Irvine features personalized service, pops of bright color and energy bursting from every space. With 536 stylish rooms & suites and exceptional food & beverage options, we’ve thoughtfully designed every space and amenity with our guests’ in mind. We’re not like other hotels, and that’s kind of the point. Position Summary: Our Bartender is responsible for ensuring guests are offered an enjoyable stay reflecting the high customer service standards of hotel/resort. Ensure all details of service are performed properly and every guest receives the highest quality of service. Maintain a professional appearance and friendly attitude toward guests, other employees and management staff. Job Duties: Maintain proper and adequate set-up of the bar on a daily basis including requisitioning and stocking liquor, beer, wine, juices, soft drinks, garnishments, condiments and glassware. Mix, garnish and present drinks using standard ingredients and practicing prudent portion control. Be prepared to describe products served and make recommendations as requested. Handle cash, charge and credit card transactions accurately and in accordance with company policies and procedures. Recognize and notify management of any problems resulting from guest complaints, intoxication or disruptive behavior. Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents. Follow all procedures when responding to any hotel emergency or safety situation. Perform other duties as assigned or requested. Minimum Qualifications: High school diploma or equivalent. Ability to communicate effectively. Possess current health department certifications required to work in a restaurant. Minimum one (1) year experience working as a Bartender, preferably in a hotel/resort environment. Strong attention to detail and the ability to handle multiple tasks. Ability to work with management staff and other employees in a professional manner. Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment. Must have TIPs training certificate shortly after beginning employment. Ability work a variable schedule including days, nights, weekends and holidays. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Bartender, Hospitality
Irvine Company Irvine, CA, USA
We are master planners, community builders, real estate investors, and asset managers committed to a comprehensive master plan for The Irvine Ranch® drafted in the early 1960s. We plan and bring to life balanced, sustainable communities with a full range of housing, job and retail centers, schools, recreation, trails, parks, greenbelts and permanently preserved open spaces. Our vision — like our history on this precious land — is long-term. We invest our talent, energy and resources in the highest quality planning, design, and construction that will last for generations, and assure an unparalleled quality of life for those who live and work here. Position Summary: Lead the organization’s safety culture across all divisions. Formulates, develops, executes, coordinates and monitors performance of safety and loss control strategy and functions. Designs and directs programs and policies to prevent and reduce accidents, occupational illnesses, and exposure to long-term health hazards. With particular focus on the company’s apartment community and hospitality operations. Job Duties: Develop, implement, and manage the company’s safety programs Implement programs and policies that comply with all governmental regulations including local, state and federal OSHA rules. Review current and pending legislation and rules for new requirements. Develop proactive processes, systems, tools and metrics to drive safety continuous improvement and measure performance. Develop and manage training programs and materials in support of established safety programs and policies. Manage training assignments and employee use of the company’s Learning Management System (LMS) Manage post offer testing program. Perform on site accident investigations and on site inspections of company locations when necessary and provide analysis to develop corrective action for preventing future occurrences. Oversee company’s AED program and CPR/AED training as necessary. Collaborate and provide support to division and location contacts on safety related matters including OSHA requirements, loss trends, loss exposures and develop mitigation strategies. Prepare and distribute all monthly, quarterly and annual executive safety reports and create new reports as requested by various business units. Lead quarterly corporate safety roundtable. Liaison with external loss control service providers, manage and direct the service plans and annual stewardship meeting. Perform other duties as assigned. Minimum Qualifications: 10+ years experience in similar role. Bachelor’s degree in environmental health and safety or related fields. Apartment community and hospitality experience preferred. Expert knowledge of local, state and federal safety regulations. Expert in incident investigation techniques. Expert in developing, implementing and evaluating written safety and training programs. Experience with LMS software programs. Excellent verbal and written communications skills. Excellent consensus and relationship building skills. Professional and team-oriented. CSP preferred. Advanced working knowledge with Microsoft Word, Excel and PowerPoint. Google Apps experience a plus. Familiarity with STARS software preferred. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Real Estate, Sales
Irvine Company Irvine, CA, USA
Irvine Company Office Properties has set the standard in prominent locations throughout California. By owning such a broad and diverse portfolio of nearly 500 properties throughout Orange County, Los Angeles, Silicon Valley, San Diego and Chicago, Irvine Company Office Properties has the advantage of offering its customers the opportunity to thrive and grow. Customers benefit from an unbending service philosophy — a culture of excellence where every interaction is an opportunity to surpass expectations. Great buildings in the best locations, industry-leading customer service, and the flexibility to move and grow within our diverse portfolio — all the exceptional privileges that come with leasing space from Irvine Company Office Properties. What Sets Us Apart Located in premier California markets Long-term ownership Superior customer experience Diversified product types Pro-active reinvestment in our properties Position Summary: ******Prior to applying, please note: this is a full time, continuous (long term) temp contractor opportunity ***** The Marketing Coordinator will be responsible for coordinating multiple marketing projects for the company’s new developments and major reinvestments including collateral, email, print and digital media, tour suite displays, website updates and more. Job Duties: Support team with campaign direction and tactical execution of marketing materials for select New Developments and Major Reinvestments throughout the portfolio Provide content and creative direction to design agencies and other consultants in the creation of various marketing deliverables including collateral, print and digital ads, etc. using Photoshop, InDesign and Illustrator expertise Communicate and deliver the brand messaging and marketing content to brokers and prospective customers Minimum Qualifications: Professional experience and proficiency using Adobe Creative Suite (InDesign; Photoshop; and lllustrator) 3+ years of corporate or agency marketing experience Bachelor’s degree in marketing or related field required Product management, brand management, and/or B2B/B2C marketing experience Must be able to work within a matrix organization. Other Qualifications: Ability to handle a variety of responsibilities simultaneously and to set priorities in order to complete assignments in an efficient, accurate and timely manner Ability to identify potential problems and proactively generate ideas for acceptable solutions, then initiate Comfort in working in a fast paced, team-oriented, consensus-driven environment Positive, professional, and accommodating attitude Assess and make sound evaluations and judgments Able to build and maintain relationships across all levels of an organization, including senior management High level of integrity in dealing with confidential and sensitive information The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Irvine Company Irvine, CA, USA
WHAT IS AN INDEPENDENT LIFESTYLE HOTEL? It means we’re free to do as we please, without being forced to color inside the lines. It means you’ll find everything you’d expect to find at a hotel, presented with a flair for the unexpected. It means we’re smart, stylish and charismatic, keeping current with the latest trends and responsive to the ever-changing needs of the modern world. Hotel Irvine features personalized service, pops of bright color and energy bursting from every space. With 536 stylish rooms & suites and exceptional food & beverage options, we’ve thoughtfully designed every space and amenity with our guests’ in mind. We’re not like other hotels, and that’s kind of the point. Position Summary: The Steward is responsible for promptly and carefully sorting and cleaning dishes, glassware, flatware, pots and pans and other related items. The Steward must follow all instructions from supervisors to ensure the safety of themselves and others working in the kitchen. Must conduct themselves in a professional manner at all times to reflect the high standards of the department. Job Duties: Must follow proper payroll procedures; be on time for assigned shift and promptly. Coordinates the flow of dirty and clean equipment throughout the day. Ensure all outlets are prepared for the day’s service. Maintain a safe work environment; keep floors clear and dry, remove obstacles. Ensure that all health department requirements are met; paper towels, trash, soap, sani-buckets are at the proper concentration. Maintain food service sanitation certification (California Food Handler’s Card) Maintain a good working relationship with other employees. Store items properly at the end of the shift. Ensure a clean, neat and organized work area. Handle and report any accident immediately, no matter how minor. Conduct oneself in a professional manner at all times to reflect the high standards of hotel/resort. Respond properly in any emergency or safety situation. Embody mission, vision and values of the hotel daily. Perform other tasks or projects as assigned or requested. Minimum Qualifications: High school diploma or equivalent, preferred. Experience working as a kitchen steward, preferably in a resort/hotel environment. Knowledge of cleaning detergents, chemicals and washing equipment and the proper safety procedures for their use. Strong attention to detail and the ability to handle multiple tasks. Ability to work with management staff and other employees in a professional manner. Ability to work day, nights, weekends and holidays. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Food Service, Kitchen, Hospitality
Irvine Company Irvine, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Position Summary The Porter position supports building maintenance and landscape efforts to maintain the community in a clean and orderly condition. The position requires high customer service to support the community with attracting and retaining residents. Open Interviews Thursday, August 10th | 1:00 pm - 4:00 pm The Park at Irvine Spectrum | The Screening Lounge Room 16114 Spectrum, Irvine, CA 92618 Wednesday, August 23rd | 1:00 pm - 4:00 pm The Enclave at South Coast | GameWerks Club and Theater Room. 400 Enclave Cir, Costa Mesa, CA 92626 Wednesday, August 30th | 1:00pm - 4:00pm The Village at Irvine Spectrum | The Reels and Gatherings Room 25 Pacifica, Irvine, CA 92618 To learn more about this position, please contact:John Becerril, Talent Advisor 949-720-2548 or jbecerril@irvinecompany.com Job Duties - Essential Functions Perform work using safe work practices. Ensure completion of safety training and actively investigate and mitigate risks. Maintain company standards with respect to cleanliness, community appearance and customer service. Provide assistance to the maintenance and landscape staff when requested. Contribute to the achievement of occupancy goals by cleaning vacant apartments and common areas daily and reporting any maintenance repairs as required. Responsible for the maintenance upkeep of various community amenities as assigned by the Community/Service Manager. Deliver packages, notes, letters and flyers to occupied apartments. Complete full/partial paint jobs of units as needed; Paint curbs, touch up walls or fences. Clean BBQ’s which entails assembling and disassembling, utilizing BBQ cleaners, and scrubbing BBQ’s. Pick up loose mail, trash, debris, and disposing of it appropriately. Thoroughly clean (e.g., wipe down, scrub, dust, sweep, mop, vacuum), restock supplies and clear trash from assigned areas inside of and outside of the community buildings as well as the community grounds. Ability to use approved chemicals/cleaning solutions and read an SDS sheet. Report safety or defect issues to management. Examples: Defective equipment, furniture and light fixtures Any items left in carport area or other common areas Natural gas smell near BBQ areas, in kitchens or any other locations within the community Community defects or potential safety issues (i.e. cracked walkways, and stucco) Deodorize trash bins, dumpsters & dumpster area, apartments, and bathrooms, as needed. Check for burnt out lights and replace any bulbs around and in the buildings, as needed. Perform additional duties as assigned. Minimum Qualifications - Education & Experience High school diploma or equivalent. Ability to interact effectively with management, co-workers, visitors, and residents Superior customer service skills Ability to work weekends or as needed Ability to read/speak/write English language proficiently Basic computer knowledge (email, and internet browser) Prior janitorial experience a plus The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.Nearest Major Market:Irvine CaliforniaNearest Secondary Market:Los AngelesJob Segment:Housekeeping, Hospitality
Irvine Company Irvine, CA, USA
WHAT IS AN INDEPENDENT LIFESTYLE HOTEL? It means we’re free to do as we please, without being forced to color inside the lines. It means you’ll find everything you’d expect to find at a hotel, presented with a flair for the unexpected. It means we’re smart, stylish and charismatic, keeping current with the latest trends and responsive to the ever-changing needs of the modern world. Hotel Irvine features personalized service, pops of bright color and energy bursting from every space. With 536 stylish rooms & suites and exceptional food & beverage options, we’ve thoughtfully designed every space and amenity with our guests’ in mind. We’re not like other hotels, and that’s kind of the point. Position Summary: The Steward is responsible for promptly and carefully sorting and cleaning dishes, glassware, flatware, pots and pans and other related items. The Steward must follow all instructions from supervisors to ensure the safety of themselves and others working in the kitchen. Must conduct themselves in a professional manner at all times to reflect the high standards of the department. Job Duties: Must follow proper payroll procedures; be on time for assigned shift and promptly. Coordinates the flow of dirty and clean equipment throughout the day. Ensure all outlets are prepared for the day’s service. Maintain a safe work environment; keep floors clear and dry, remove obstacles. Ensure that all health department requirements are met; paper towels, trash, soap, sani-buckets are at the proper concentration. Maintain food service sanitation certification (California Food Handler’s Card) Maintain a good working relationship with other employees. Store items properly at the end of the shift. Ensure a clean, neat and organized work area. Handle and report any accident immediately, no matter how minor. Conduct oneself in a professional manner at all times to reflect the high standards of hotel/resort. Respond properly in any emergency or safety situation. Embody mission, vision and values of the hotel daily. Perform other tasks or projects as assigned or requested. Minimum Qualifications: High school diploma or equivalent, preferred. Experience working as a kitchen steward, preferably in a resort/hotel environment. Knowledge of cleaning detergents, chemicals and washing equipment and the proper safety procedures for their use. Strong attention to detail and the ability to handle multiple tasks. Ability to work with management staff and other employees in a professional manner. Ability to work day, nights, weekends and holidays. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: HR, Hotel, Compensation, Food Service, Kitchen, Human Resources, Hospitality
Irvine Company Newport Beach, CA, USA
At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you.Position Summary:The Nail Technician is responsible for providing professional and relaxed manicures, pedicures, nail repairs and hand and foot massages to guests in accordance with accepted industry standards. They are responsible for describing and promoting the services of the Spa and other resort facilities. A Nail Technician must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.Job Duties:Maintain an accurate log book and schedule chart to ensure guests of the Spa are serviced in a timely manner. Ensure all equipment and products are maintained and used in a proper manner. Provide professional nail services, including acrylics, fills, manicures, pedicures, nail repairs. Provide hand and foot massages. Utilize and market all retail products for guests. Provide all treatments according to protocol with skill, proficiency and following all local and/or state regulations. Project an image of friendliness, professionalism and willingness to provide personalized services to guests. Set up, utilize, operate, clean and sanitize all equipment. Maintain an adequate supply of nail and massage products, including a variety of polishes. Strictly adhere to the company’s lost and found policies and procedures. Follow all procedures when responding to any hotel emergency or safety situation.Minimum Qualifications:Ability to communicate effectively. Possess required licenses for facial treatments that meet local and state requirements. Minimum one (1) year experience as a Nail Technician, preferably in a hotel/resort environment. Extensive knowledge of manicure and pedicure methods, the products used and proper protocols. Experience providing hand and foot massages, the methods used and the products available. Excellent communication skills. Ability to work with management staff and other employees in a professional manner. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.Nearest Major Market:Orange CountyNearest Secondary Market:Los AngelesJob Segment:Cosmetology, Salon, Nail Technician, Hospitality
Irvine Company Newport Beach, CA, USA
At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you. Position Summary: Job Duties: The primary responsibilities of the In Room Dining Coordinator include: The In Room Dining Coordinator is responsible for efficiently and courteously answering the Room Service telephone and taking food and beverage orders from guests. They must be knowledgeable about all menu items, including preparation, ingredients and pricing. An In Room Dining Coordinator must maintain a professional appearance and friendly attitude toward guests, other employees and management staff. Responsibilities include: Review all materials concerning arrival schedules for return guests, VIPs and dignitaries, daily events and function sheets. Review specials for the day, understand and use the procedures for up-selling food and beverage items. Answer phone calls promptly and accurately record the requested items. Place order in accordance with departmental policies and procedures. Record covers, handle special orders and check for out of stock items. If manager is not available, ensure each outgoing order complies with the guest’s request before delivery to the room. Establish and maintain a working relationship with the kitchen staff and servers to ensure a smooth delivery of orders. Project an image of friendliness, professionalism and willingness to provide personalized services to guests. Follow all standard food handling, sanitation and health department guidelines. Record all guest charges, gratuities and cash transactions accurately in accordance with department policies and procedures. Recognize and address any problems resulting from guest complaints, obtaining assistance from manager if necessary. Notify management of unsafe conditions, needed maintenance of tables, or related equipment and any accidents. Follow all procedures when responding to any hotel emergency or safety situation. Minimum Qualifications: Ability to communicate effectively. Possess current health department certifications required to work in a restaurant. Minimum six (6) months experience working in food service, preferably in a hotel/resort environment. Computer skills preferred. Experience working in an environment providing a high level of customer service to guests of high social standing with discretion and professionalism. Strong attention to detail and the ability to handle multiple tasks. Excellent communication skills. Ability to work with management staff and other employees in a professional manner. Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Food Service, Kitchen, Hospitality
Irvine Company Irvine, CA, USA
WHAT IS AN INDEPENDENT LIFESTYLE HOTEL? It means we’re free to do as we please, without being forced to color inside the lines. It means you’ll find everything you’d expect to find at a hotel, presented with a flair for the unexpected. It means we’re smart, stylish and charismatic, keeping current with the latest trends and responsive to the ever-changing needs of the modern world. Hotel Irvine features personalized service, pops of bright color and energy bursting from every space. With 536 stylish rooms & suites and exceptional food & beverage options, we’ve thoughtfully designed every space and amenity with our guests’ in mind. We’re not like other hotels, and that’s kind of the point. Position Summary Train and manage kitchen staff; ensure consistent quality of food products and presentation; ensure proper equipment operation/maintenance; and ensure proper safety and sanitation in kitchen. Supervise assigned staff according to company standards. May be required to cook or supervise production of variety of cuisine. Job Duties - Essential Functions Verify that all scheduled staff is present and signed-in. Requisition all food items needed daily from the food storeroom in concert with all cooks. Supervise all employees during the set-up, service and breakdown for each meal period. Verify the taste and presentation of food produced prior to meal periods. Follow all control and key procedures. Communicate and delegate the production schedule for the day, collating quantities to be produced from the forecast and for the next day's mise en place. Expedite orders on the line and ensure quality. Inspect and supervise the sanitation and maintenance of equipment. Ensure that proper work orders are made to repair kitchen equipment. Control labor and food costs. Ensure training is occurring on an ongoing basis with all employees. Maintain discipline and motivation for employees. Perform daily storeroom inspections of all walk-in refrigerators to ensure that proper rotation of food is done. Assist the storeroom Receiving Clerk in reviewing the quality of goods received. Review the refrigeration areas of the kitchen and store rooms to ensure the proper usage of merchandise. Assume responsibility for the quality of food prepared in each kitchen. Inform and keep the Executive Chef up-to-date on problems and irregularities and recommends courses of action. Monitor and control the labor utilized to produce a quality product while adhering to labor standards. Monitor and control the food cost by creative menu planning, keeping waste to a minimum and maintain low pars. Assist in the development of a safe and clean working environment. Ensure kitchen employees are storing foods properly. Assume full responsibility in the absence of the Executive Chef and/or Executive Sous Chef. Participate in the scheduling and performance evaluation of kitchen employees. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Maintain full knowledge of Hotel Standards. Be certified in Food Service Sanitation. Maintain the ability to execute Alternative Cuisine. Minimum Qualifications - Education & Experience Requires two year Associate college degree in Culinary Arts. Requires 5 years of experience in a high-volume, multi-kitchen capacity. Must possess a high level of creativity and high quality standards. Requires previous managerial experience; strong leader, communicator and trainer. Sushi making experience. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Sous Chef, Chef, Food Service, Culinary, Kitchen, Hospitality
Irvine Company Newport Beach, CA, USA
Situated in the heart of Newport Beach in sun-kissed Southern California, Island Hotel Newport Beach® is the center of coastal luxury. A hotel offering breathtaking city and harbor views, Island Hotel features 294 guestrooms and suites, more than 23,000 square feet of event space, the largest ballroom in Newport Beach, a spa, fitness center and resort-style pool. A member of Preferred Hotels® & Resorts, guests at Island Hotel are invited to enjoy a variety of Preferred Hotel Group branded programs, including the iPrefer® loyalty program. Job Duties: The Purchasing Clerk will assist the receiver in completing receiving documentation in a timely and accurate manner. Assist with receiving functions and follow-up on delivery shortages, overages, and process proper documents. Assist Food & Beverage in maintaining food quality per written specs and quantities per order guides and purchase orders. Must maintain safe and sanitary conditions throughout designated storages areas and loading dock. Responsible for rotation, dating, and accurate inventories of stock items. Perform other assigned duties by the Director of Purchasing or Purchasing Manager as needed. The ability to work inside refrigerated environment as required. The ability to clean storeroom. The ability to retrieve meeting materials, crates, boxes, etc. from the receiving dock and store them safely and properly ensuring to log them where appropriate. The ability to ensure storeroom are clean and available for showing to guests. The ability to maintain a cooperative, professional working style with supervisors and fellow workers. The ability to perform all job related tasks with utmost concern for equipment and safety for oneself and fellow workers. The ability to ensure the cleanliness and orderliness of all storage rooms. The ability to attend and participate in all required meetings. The ability to assist guests whenever they request assistance. The ability to respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. Minimum Qualifications: Must be a citizen of this country or possess a valid work permit. Some purchasing experience in the hospitality industry. Good knowledge of Food & Beverage products (i.e. meats, poultry, seafood, dry-goods). Excellent communication skills. Experience with the ability to successfully manage multiple priorities. Ability to read and write in English. PHYSICAL DEMANDS ANALYSIS Position: * Standing, walking * Forward bend for many tasks * Kneeling, half-kneeling hands/knees for cleaning tasks * Pushing/pulling heavy items such as loaded carts. Repetitions: * Lift 50-60 lb. boxes . * Lift/carry/push heavy loads throughout the day * Occasional ladder climbing. * Overhead reaching. * Kneeling, half-kneeling. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Clerical, Administrative
Irvine Company Irvine, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Position Summary: Responsible for assisting in the completion and creation of all of the divisions’ financial and operating reports. Able to interpret the most current accounting and operations principles to analyze and build financial models and reporting packages. Support in the completion of yearly and quarterly financial planning and forecasting for the Apartments group. Support industry and peer group research and benchmarking analysis and reporting as necessary. Job Duties: Assist in completion of the divisions’ monthly financial reports as well as provide variance commentary Assist in completion of quarterly forecasts, annual budgeting processes, operating plan variance analyses, and special projects This function act as an analytical expert for the Apartments division to provide insights and support for optimal business decision making Able to manipulate large quantities of data in order to build financial models and reporting packages Provide database maintenance on a monthly basis in order to provide financial information across different groups Improve performance by evaluating processes to drive efficiencies Firm understanding of financial statements to assist in peer benchmark analytics Ad hoc requests Minimum Qualifications: BA or BS in Finance, Accounting, or Economics 1-3 years in a financial analyst role, real estate background a plus but not required The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Real Estate, Sales
Irvine Company San Jose, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Position Summary ICAC Open Interview Day Tuesday, September 12th, 2017 | 2pm-6pm Crescent Village Apartments - Milano Leasing Office/GameWerks 320 Crescent Village Cir, San Jose, CA 95134 Preparation:Bring (2-3) copies of your resume. Dress Professionally - this is a formal interview. You will meet with 1-3 team members. For planning purposes, allow yourself at least 1 1/2 hours to meet with us. Required Action: Apply to our interview day job posting. This MUST be completed to confirm your interview. We look forward to meeting you! Promote positive, proactive resident relations by working to make the rental living experience of the highest quality, and serving as the first point of contact for all resident interactions on site. Act in a sales capacity by retaining customers and renewing leases. Assist with all inquiries including move-in process, resident requests, follow-up, administration, renewal process, move-out process, resident events, resident transfers. Job Duties - Essential Functions Provide the highest level of customer service at all times Responsible for achieving resident renewal sales goals by demonstrating the value in our communities in a competitive market Perform resident retention calls and evaluate the needs of our customers while communicating the benefits of our properties Ensure that all relative information regarding resident issues, requests and complaints are accurately noted in OneSite Serve as a resource for management in the development and communication of improved/better and more efficient resident relations Assist residents with the move in process as needed Understand and facilitate retention process which includes renewal paperwork Educate residents on ICAC procedures Maintain optimum financial levels of performance by demonstrating the value in our community to residents Successfully tour and lease apartments when needed Process resident applications, lease documents and related paperwork as needed Ability to solve simple to complex resident relation issues in a timely manner Support the marketing functions by recording accurate data on prospects and residents Perform community inspections to ensure aesthetics are maintained to Company expectations Maintain filing, communications and record keeping in accordance with Company policies and procedures Partner with all departments and vendors to ensure business continuity Track NPS and Yelp scores daily to improve the customer experience and maintain awareness of community reputation Participate in community customer experience events as well as resident programs and activities in order to provide a sense of community Perform additional duties as assigned or requested Minimum Qualifications - Education & Experience High school diploma from an accredited institution Bachelor’s Degree highly preferred Minimum one-year experience in a customer service and sales environment Experience in onsite apartment leasing and administration or hospitality preferred Superior customer service skills and a desire to help people Ability to handle basic accounting principles and concepts Ability to handle resident concerns or complaints Excellent written and oral communication and interpersonal skills Sound practical judgment of priorities Ability to use MS Office and Google Apps Understand, apply and comply with all company policies and procedures Ability to work weekends & holidays Ability to pass a Motor Vehicle Check The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: San Jose Nearest Secondary Market: Palo Alto Job Segment: Customer Service Representative, Sales, Customer Service
Irvine Company Newport Beach, CA, USA
We are master planners, community builders, real estate investors, and asset managers committed to a comprehensive master plan for The Irvine Ranch® drafted in the early 1960s. We plan and bring to life balanced, sustainable communities with a full range of housing, job and retail centers, schools, recreation, trails, parks, greenbelts and permanently preserved open spaces. Our vision — like our history on this precious land — is long-term. We invest our talent, energy and resources in the highest quality planning, design, and construction that will last for generations, and assure an unparalleled quality of life for those who live and work here. Position Summary: Job Duties: Assist in all aspects of the corporate secretary function and corporate governance for the company including forming and dissolving entities, preparing officer updates and creating and maintaining corporate minute books and databases Manage the operation, training and maintenance of iManage document management system and Serengeti legal matter management and electronic billing system Assist the marketing department of each division of the company with day-to-day legal questions, review of marketing collateral and preparation of standard forms Assist with the company’s trademark and copyright needs Maintain the company’s contractor and broker licenses Assist corporate legal team with various transactional and litigation matters, including policies and procedures and special projects Report to Assistant General Counsel Minimum Qualifications: Paralegal with 4+ years of experience, preferably with some experience at a top tier law firm Bachelor’s degree Paralegal certificate from an ABA approved program Experience working as a corporate paralegal or corporate secretary, whether in-house or in private practice at a law firm Substantive knowledge of corporate law and governance Strong communications skills (verbal and written) Strong time-management and organizational skills Strong analytical and writing skills Detail oriented Strong Word and Excel skills Independent thinker with positive, team-player attitude Ability to manage multiple projects Desire for professional development and receptiveness to new challenges Notary (or willing to become a notary) Current Orange County resident The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Real Estate, Sales
Irvine Company Irvine, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Position Summary Works with on-site team and outside contractors within the apartment community in a manner that ensures the preservation of optimum quality and efficient production. Promotes positive work relationships with ICAC employees. Develops and maintains a high level of skill in all phases of general maintenance. May perform general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff. ICAC Maintenance Interview Day Wednesday, August 30th | 1:00pm - 4:00pm The Village at Irvine Spectrum | The Reels and Gatherings Room 25 Pacifica, Irvine, CA 92618 Thursday, September 7th | 1:00 pm - 4:00 pm The Village at Irvine Spectrum | The Reels and Gatherings Room 25 Pacifica, Irvine, CA 92618 Wednesday, September 13th | 1:00pm - 4:00pm The Enclave at South Coast | GameWerks Club and Theater Room. 400 Enclave Cir, Costa Mesa, CA 92626 To learn more about this position, please contact:John Becerril, Talent Advisor 949-720-2548 or jbecerril@irvinecompany.com Job Duties - Essential Functions Performs work using safe work practices. Ensures completion of safety training and actively investigate and mitigate risks. Maintains high occupancy levels through support of and participation in maintenance activities and effective motivation of assigned team. Contributes to the achievement of customer service goals by effectively performing or directing maintenance efforts, which also promotes a quality living experience for residents. Contributes to the achievement of financial goals through input and assistance in the administration of capital and operating maintenance budgets. Coordinates maintenance of the community with appropriate support to maintain ICAC standards. Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities. Directs the daily repair and renovation of apartments by the technicians and vendors, and aids in the achievement of high quality standards. Promotes positive, proactive resident relations by demonstrating a firm, fair and consistent manner in all resident contacts. May provide new home tours to new residents. Remains informed and aware of exterior conditions that could have an impact to maintain a quality living environment for our residents (preventative maintenance). Responsible for after hours and emergency on-call coverage. Performs additional duties as assigned. Minimum Qualifications - Education & Experience High school diploma or equivalent. 1 year prior property maintenance experience is preferred. Property maintenance skills including basic knowledge of tools, sales and customer service are required. Candidate must be computer literate with attention to detail and excellent organization skills. Must have the ability and confidence to interact effectively with prospects, residents, peers and management. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Electrical, Outside Sales, Engineering, Sales
Irvine Company Irvine, CA, USA
WHAT IS AN INDEPENDENT LIFESTYLE HOTEL? It means we’re free to do as we please, without being forced to color inside the lines. It means you’ll find everything you’d expect to find at a hotel, presented with a flair for the unexpected. It means we’re smart, stylish and charismatic, keeping current with the latest trends and responsive to the ever-changing needs of the modern world. Hotel Irvine features personalized service, pops of bright color and energy bursting from every space. With 536 stylish rooms & suites and exceptional food & beverage options, we’ve thoughtfully designed every space and amenity with our guests’ in mind. We’re not like other hotels, and that’s kind of the point. Position Summary: Job Duties: The Security Officer is responsible for providing protective and enforcement functions in a courteous manner when faced with emergencies, undesired conduct, disturbances and threats to life and property. They maintain a safe and secure environment for guests and employees and must conduct themselves in a professional manner at all times to reflect the high standards of the company. Responsibilities include: Review all materials concerning arrival schedules for return guests, VIPs and dignitaries, daily events and function sheets. Provide accurate information when answering requests for directions, hours of operation for facilities, emergency instructions and other related issues. Project an image of friendliness, professionalism and willingness to provide personalized services to guests. Perform life safety techniques, such as CPR, as needed. Assist guests with door lock problems. Patrol interior and exterior areas of resort and confront any persons or situations that require investigations. Document incidents and/or accidents that occur during shift and provide clear, concise written reports. Implement company policies, procedures and instructions regarding the safety and security of guests, employees and the resort. Follow all procedures when responding to any hotel emergency or safety situation. Minimum Qualifications: Ability to communicate effectively. Possess current CPR, First Aid and Life Saving certifications. Strong attention to detail and the ability to handle multiple tasks. Excellent verbal and written communication skills. Knowledge of and experience using computer programs, such as Microsoft Word, Excel and Outlook. Experience working in an environment providing a high level of customer service to guests of high social standing with discretion and professionalism. Ability to work with management staff and other employees in a professional manner. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Hotel, Hospitality
Irvine Company San Diego, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Job Duties - Essential Functions Provide the highest level of customer service at all times Responsible for achieving resident renewal sales goals by demonstrating the value in our communities in a competitive market Perform resident retention calls and evaluate the needs of our customers while communicating the benefits of our properties Ensure that all relative information regarding resident issues, requests and complaints are accurately noted in OneSite Serve as a resource for management in the development and communication of improved/better and more efficient resident relations Assist residents with the move in process as needed Understand and facilitate retention process which includes renewal paperwork Educate residents on ICAC procedures Maintain optimum financial levels of performance by demonstrating the value in our community to residents Successfully tour and lease apartments when needed Process resident applications, lease documents and related paperwork as needed Ability to solve simple to complex resident relation issues in a timely manner Support the marketing functions by recording accurate data on prospects and residents Perform community inspections to ensure aesthetics are maintained to Company expectations Maintain filing, communications and record keeping in accordance with Company policies and procedures Partner with all departments and vendors to ensure business continuity Track NPS and Yelp scores daily to improve the customer experience and maintain awareness of community reputation Participate in community customer experience events as well as resident programs and activities in order to provide a sense of community Perform additional duties as assigned or requested Minimum Qualifications - Education & Experience High school diploma from an accredited institution Bachelor’s Degree highly preferred Minimum one-year experience in a customer service and sales environment Experience in onsite apartment leasing and administration or hospitality preferred Superior customer service skills and a desire to help people Ability to handle basic accounting principles and concepts Ability to handle resident concerns or complaints Excellent written and oral communication and interpersonal skills Sound practical judgment of priorities Ability to use MS Office and Google Apps Understand, apply and comply with all company policies and procedures Ability to work weekends & holidays Ability to pass a Motor Vehicle Check The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: San Diego Job Segment: Customer Service Representative, Sales, Customer Service
Irvine Company Irvine, CA, USA
Irvine Company Apartment Communities (ICAC) is one of the nation’s largest and most admired owners and operators of high-quality apartment communities. With over 50,000 apartment homes throughout 129 properties, ICAC’s portfolio includes 16 communities throughout San Diego County; 97 properties in Orange County, with a majority situated in the highly popular central Orange County cities of Newport Beach, Irvine and Tustin Ranch. ICAC has one ultra luxury ocean-front property in Santa Monica, and 15 communities situated in prime locations throughout Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental-living experience, reflected in the ICAC motto: “Love Where You Live®.” What Sets Us Apart Impeccable design, thoughtful attention to detail, and continuous reinvestment means the highest level of value and vitality to the greater community Renown for luxurious, resort-style amenities and exquisite landscaping Residents enjoy access to outstanding schools, shopping centers, job centers, and outdoor activities Nationally acclaimed customer service Choices to fit every lifestyle and budget, from value-oriented to ultra-luxury Position Summary ICAC Open Interview Day Thursday, June 15th | 1:00 pm - 4:00 pm Enclave at South Coast | GameWerks Club,Commissions, and Theater Room 400 Enclave Cir, Costa Mesa, CA 92626 Wednesday, June 28th | 1:00 pm - 4:00 pm The Park at Irvine Spectrum | The Screening Lounge Room 16114 Spectrum, Irvine, CA 92618 Preparation:Bring (2-3) copies of your resume. Dress Professionally - this is a formal interview. You will meet with 1-3 team members. For planning purposes, allow yourself at least 1 1/2 hours to meet with us. Required Action: Apply to our interview day job posting. This MUST be completed to confirm your interview. We look forward to meeting you! Promote positive, proactive resident relations by working to make the rental living experience of the highest quality, and serving as the first point of contact for all resident interactions on site. Act in a sales capacity by retaining customers and renewing leases. Assist with all inquiries including move-in process, resident requests, follow-up, administration, renewal process, move-out process, resident events, resident transfers. Job Duties - Essential Functions Provide the highest level of customer service at all times Responsible for achieving resident renewal sales goals by demonstrating the value in our communities in a competitive market Perform resident retention calls and evaluate the needs of our customers while communicating the benefits of our properties Ensure that all relative information regarding resident issues, requests and complaints are accurately noted in OneSite Serve as a resource for management in the development and communication of improved/better and more efficient resident relations Assist residents with the move in process as needed Understand and facilitate retention process which includes renewal paperwork Educate residents on ICAC procedures Maintain optimum financial levels of performance by demonstrating the value in our community to residents Successfully tour and lease apartments when needed Process resident applications, lease documents and related paperwork as needed Ability to solve simple to complex resident relation issues in a timely manner Support the marketing functions by recording accurate data on prospects and residents Perform community inspections to ensure aesthetics are maintained to Company expectations Maintain filing, communications and record keeping in accordance with Company policies and procedures Partner with all departments and vendors to ensure business continuity Track NPS and Yelp scores daily to improve the customer experience and maintain awareness of community reputation Participate in community customer experience events as well as resident programs and activities in order to provide a sense of community Perform additional duties as assigned or requested Minimum Qualifications - Education & Experience High school diploma from an accredited institution Bachelor’s Degree highly preferred Minimum one-year experience in a customer service and sales environment Experience in onsite apartment leasing and administration or hospitality preferred Superior customer service skills and a desire to help people Ability to handle basic accounting principles and concepts Ability to handle resident concerns or complaints Excellent written and oral communication and interpersonal skills Sound practical judgment of priorities Ability to use MS Office and Google Apps Understand, apply and comply with all company policies and procedures Ability to work weekends & holidays Ability to pass a Motor Vehicle Check The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Customer Service Representative, Sales, Customer Service
Irvine Company San Diego, CA, USA
APARTMENT COMMUNITIES We offer a portfolio of more than 140 exceptional apartment communities located throughout the prime California regions of Orange County, West Los Angeles, San Diego and Silicon Valley. With world­class amenities, resort­like surroundings, and an unparalleled commitment to customer service, Irvine Company Apartment Communities has redefined the rental living experience. Position Summary: Works with on-site team and outside contractors within the apartment community in a manner that ensures the preservation of optimum quality and efficient production. Promotes positive work relationships with ICAC employees. Develops and maintains a high level of skill in all phases of general maintenance. May perform general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff. Job Duties: Performs work using safe work practices. Ensures completion of safety training and actively investigate and mitigate risks. Maintains high occupancy levels through support of and participation in maintenance activities and effective motivation of assigned team. Contributes to the achievement of customer service goals by effectively performing or directing maintenance efforts, which also promotes a quality living experience for residents. Contributes to the achievement of financial goals through input and assistance in the administration of capital and operating maintenance budgets. Coordinates maintenance of the community with appropriate support to maintain ICAC standards. Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities. Directs the daily repair and renovation of apartments by the technicians and vendors, and aids in the achievement of high quality standards. Promotes positive, proactive resident relations by demonstrating a firm, fair and consistent manner in all resident contacts. May provide new home tours to new residents. Remains informed and aware of exterior conditions that could have an impact to maintain a quality living environment for our residents (preventative maintenance). Responsible for after hours and emergency on-call coverage. Performs additional duties as assigned. Minimum Qualifications: High school diploma or equivalent. 1 year prior property maintenance experience is preferred. Property maintenance skills including basic knowledge of tools, sales and customer service are required. Candidate must be computer literate with attention to detail and excellent organization skills. Must have the ability and confidence to interact effectively with prospects, residents, peers and management. Nearest Major Market: San Diego Job Segment: Electrical, Outside Sales, Engineering, Sales