CDW

103 job(s) at CDW

CDW Lincolnshire, IL, USA
Description Are you passionate about starting or growing your sales career? Do you have a passion for technology? At CDW, we are “People Who Get IT.” Our entry level, inside sales Account Representatives begin their career at CDW with award winning, paid training so they can design customized, cost effective solutions for their customers. Account Representatives craft and build consultative, long-term relationships with businesses, government, education, and healthcare customers nationwide. If you are ambitious, money motivated and dedicated, look no further than CDW. Responsibilities Outbound calling to potential and established customers everyday Establishing and growing relationships with key executives and decision makers Overcoming customer objections to close sales and educate customers on the value of doing business with CDW Positioning CDW’s solutions as a strategic advantage to our customers’ long term needs Maintaining CDW’s values and Philosophies of Success Qualifications Strong sales drive and aspiration to win Proficient with Microsoft Office in addition to basic computer knowledge Strong organization and time management skills Ability to multitask. We help you with this by providing dual monitor setups Effective communication skills to aid in forming relationships with your customers and coworkers CDW Offers: Guaranteed base salary PLUS uncapped commission potential Awesome partner incentives such as TVs, tablets, trips, sporting events and cash Career advancement opportunities. Over 88% of Sales Managers were Account Representative prior to their move into sales management Medical, dental, and vision benefits. CDW invests in all aspects of your wellbeing Company paid vacation and sick time Profit sharing, 401K and coworker stock purchase program Thinking of continuing your education? CDW provides tuition reimbursement We give back with on-going community involvement opportunities and our charitable match program About CDW:CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United State, Canada and the United Kingdom. A Fortune 500 company with multi-national capabilities, CDW was founded in 1984 and employs approximately 8,800 coworkers. For the trailing twelve months ended September 30, 2017, the company generated net sales of nearly $15 billion. For more information about CDW, please visit www.CDW.com. Awards and Recognitions: Ranked #199 on the Fortune 500 list Ranked #337 on Forbes’ list of America’s Best Employers Ranked #81 on Glassdoor's Best Places to Work U.S. (2018) Ranked #41 on Top 100 Military Friendly Employers by G.I. Jobs Ranked #17 on Computerworld's "Best Places to Work in IT" Ranked #13 on 2017 Best for Vets: Employers list by Military Times Ranked #13 on Glassdoor’s list of the Top 25 Companies for Culture and Values Recognized as a Top 5 Chicago Performer by The Chicago Network Census for high number of women in executive roles Recognized Thomas Richards on Glassdoor’s list of the highest-rated CEOs in 2017 (#23) Recognized Thomas Richards as one of the 25 most influential executives in 2017 by CRN (#17) Recognized on U.S. Veterans Magazine’s 2017 Best of the Best list
CDW Lincolnshire, IL, USA
Description Role Overview The Analytics & Insights team is passionate about creating a story out of insights, research, and performance data. This team serves as the expert of CDW solutions and customers, providing research and insights to marketing, sales, S3, and PPM. They will develop research and performance analysis to drive strategic decision-making and planning to create more targeted, relevant messaging and improve ROI. They must understand how CDW solutions are applicable in the marketplace and act as the conduit between the CDW and its customers. This team’s insights, research, and data will be used to develop the contact, channel, and campaign strategies. The Senior Manager of Insights is accountable for developing insight-based reporting to help plan and optimize the customer buying journey across multi-channel marketing campaigns and CDW’s digital properties. This leader is also accountable for sharing solution and industry insights with all business stakeholders and relevant customer-facing coworkers. This manager will build and maintain a high-level understanding of customer or segment insights. Each member of their team will focus on a specific segment or solution. As a part of the Insights team, the Senior Manager of Insights is accountable for ensuring the marketing organization is provided with the insights necessary to build campaign strategies and tactics. Key Areas of Responsibility Identify areas of growth and work with Corporate Strategy to design growth strategies defined by market assessment and opportunity (from customer segment to competition to technology). Evaluates customer intent (e.g., purchase laptops for a government funded program), needs (e.g., convenience, price point), expectations (e.g., customer support), perceptions (e.g., brand, product), attitudes (e.g., trusting, not trusting), opinions (e.g., brand preference), and interests (e.g., laptop, tablet). Accountable for identifying and communicating new market opportunities based on industry and segment insights. Customer Insights Oversees the team responsible for updating the stakeholders with details on customer trends and occurrences in the market place of partners that may impact or influence CDW’s working relationship with said partners. Provide direction and oversight on customer research and competitive analysis in order to understand needs and buying behavior. Leverage insights from research to guide marketing and sales activities. Develop and maintain broad based understanding of all technology areas CDW sells or plans to sell and how they relate to solving business problems. Maintain broad industry knowledge and understand customer business and pain points. Regularly review the financial P&L and expense reports. Manage activity delivery and forecast costs to minimize accrual issues. Partner with key stakeholders in the development of the P&L template and productivity reports. Regularly review these reports and implement agreed to corrective action. Monitor performance against current year plan (variance analysis) and take corrective action as required. Develop Customer Strategy for CDW by combining technology and customer knowledge into an executable business plan in conjunction with all relevant workgroups: Sales, Strategic Solutions & Services, Brand, Finance, Marketing, and Product & Partner Management, to increase the average customer order value, profit margins and customer experience. Create customer message management strategy for communicating CDW capabilities to the customer. Integrate solution marketing activities within CDW customer segment plans and sales channel activities. Solutions Insights Responsible for updating the stakeholders with details on trends and occurrences in the market place of partners that may impact or influence CDW’s working relationship with said partners. Provide direction and oversight on customer research and competitive analysis in order to understand needs and buying behavior. Leverage insights from research to guide marketing and sales activities. Develop and maintain broad based understanding of all technology areas CDW sells or plans to sell and how they relate to solving business problems. Maintain industry specific knowledge and understanding of customers business and pain points. Partner with key stakeholders in the development of the P&L template and productivity reports. Regularly review these reports and implement agreed to corrective action. Monitor performance against current year plan (variance analysis) and take corrective action as required. Develop solution penetration strategy for growing CDW share of wallet and market share. Responsible for identifying and communicating new market opportunities based on solutions insights. Responsible for sharing insights with all customer-facing coworkers (e.g, sales, S3). Ensures solutions insights are applied to the sales plan. Support campaign planning by providing solutions insights and recommending best target market. Responsible for identifying, synthesizing, and sharing solutions insights to drive results. Develop budget recommendation and allocation across team. Develop Solutions Strategy for CDW by combining technology and customer knowledge into an executable business plan in conjunction with all relevant workgroups: Sales, Strategic Solutions & Services, Brand, Finance, Marketing, and Product & Partner Management, to increase the average customer order value, profit margins and customer experience. Create customer message management strategy for communicating CDW capabilities to the customer. Integrate solutions marketing activities within CDW customer segment plans and sales channel activities. Identify sales support tools needed for working with the sales/S3 teams. Regularly review the financial P&L and expense reports. Manage activity delivery and forecast costs to minimize accrual issues. Responsibilities Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Manage a team of coworkers including performance management, coaching and development. Prioritize, assign and manage department activities and projects in accordance with departmental goals and objectives. Adjust hours of work, priorities and staff assignments to ensure efficient operation, based on workload. Qualifications Minimum Qualifications Bachelor’s Degree 8 years related work of experience in Marketing/Sales analysis. 5 years of management experience. Other Required Qualifications Demonstrated development of customer market insights to support business decisions. History of successfully working with or managing a research/insights team. Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders, including senior leadership. Proficient in Microsoft Office applications. History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. Strong analytical skills and attention to detail. Demonstrated ability to build and maintain relationships cross-functionally and with external stakeholders. History of being a cross-functional liaison (preferably between Marketing/Sales organizations). Preferred Qualifications MBA or other advanced degree from a top tier university with a concentration in Marketing, Sales, or Research-related field. Experience providing professional services in a highly matrixed environment.
CDW Lincolnshire, IL, USA
Description The Senior Manager, CWS (HR) Business Partner is an integral part of the Coworker Services (HR) organization as well as an indispensable resource to the business organization it supports. As a Business Partner Manager, you are seen as a credible business partner up and down the CDW organization. You are the face of Coworker Services to the organization as well as the Executive Leadership team. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Managers seek out your advice on how to assess, motivate and reward their teams. CDW coworkers come to you as a trusted and neutral sounding board and coach. In this role, you oversee and guide the implementation of strategic initiatives, corporate policy and practices at the business unit level with the responsibility of advising the Executive Committee Member. This role leads and directs a team of Business Partner Generalists to assist leadership in developing and implementing solutions to their talent challenges. Additionally, this role is involved in more complex issues through a systematic approach by gathering information, facilitating analysis and providing the support to business partners or CWS senior leadership. You collaborate with CDW’s Talent Acquisition, Compensation, Organizational Capability, Benefits, HRIS and CWS Operations teams, bringing together the best team to deliver seamless service and holistic solutions to the business. This role’s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units it supports. The ability to influence leaders and act courageously when facing resistance to change is critical along with the ability to balance day-to-day tasks with executing a long-term roadmap for the business. This role is also responsible for implementing corporate policy, practices and procedures at the business unit level. This role is seen as a trusted advisor and problem-solver and your team values your counsel and your ability to frame up issues and identify possible solutions on a variety of talent-related topics. Key Areas of Responsibility Drive and provide leadership of our reoccurring CDW-wide strategic talent processes and programs for your assigned teams (Performance Management Process, Merit Review, and Succession Planning) as well as acting as a Project Manager to the Business Partner team as required Provides guidance to functional units to support the talent review process and appropriate organizational succession planning Provide the business recommendations to assist them in solving for their talent challenges leveraging available CWS resources and subject matter experts Serve as a coach and advisor to the executive business leaders in your assigned function(s) Manage the day-to-day activities of a generalist team along with providing coaching, development and performance management to direct reports Builds processes and procedures to ensure compliance with Federal/State laws Oversees team analysis on advanced employee relations issues to make decisions and recommendations Directly runs complex investigations Negotiates and manages EEOC and state charges Acts as the primary interface with senior leadership levels on most HR issues within respective functional areas Responsibilities Uphold policies that increase retention rates and foster coworkers’ morale and engagement Review involuntary separations to ensure appropriate practices were followed and the decision making process is just Identify stakeholders needed to accomplish business unit initiatives and work collaboratively with other CDW departments Travel as needed Qualifications Minimum Qualifications Bachelor’s Degree or equivalent experience 10 years business facing human resources experience in various disciplines, but generalist experience preferred in a population of 500+ employees 5 years management experience Other Required Qualifications Advanced knowledge of human resource legislation and Federal, State, and Local employment laws Proven leadership skills with the ability to lead a high-performance team Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels in a constructive, balanced and professional manner History of working in a matrix environment Executive presence and strong presentation ability Strong conflict resolution and problem solving skills History of managing change Track record in performance and succession management Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service levels Preferred Qualifications Master’s Degree PHR or SPHR certification PeopleSoft Experience
CDW Lincolnshire, IL, USA
Description Role Overview The Manager of Leadership & Organizational Development will be responsible for the design, delivery and implementation of solutions that build leader capabilities, enhance coworker engagement, and improve team and individual performance to help drive business results. To ensure delivery of effective, best-in-class solutions, this individual will apply Organizational Development expertise and current best practice research, work closely with key stakeholders including HR business partners and senior leadership across business functions, tailor solutions to CDW’s audience and environment, and measure success and enhance offerings based on analytics and insights. Key Areas of Responsibility Business Assessment and Opportunity Identification: Assess business challenges, diagnose opportunities and make recommendations that positively impact leadership and organizational effectiveness. Contribute to Leadership & Organizational Development strategy. Program & Talent Performance Data Analysis: Analyze and interpret business and talent data from multiple sources (including HRIS demographic/org structure data, talent and performance data, and survey data such as selection/development assessment and engagement data). Develop hypotheses and surface insights to deepen understanding of talent opportunities, evaluate effectiveness of current offerings and support recommendations to enhance future offerings. Ability to present analysis, insights and recommendations in an easy-to-understand way. Needs Analysis, Design and Implementation: Lead needs analysis, design, development and implementation of leadership and organizational development solutions as assigned (such as assessments, development programs, instructor-led training, virtual training, eLearning and blended solutions, simulations, coaching, job aids, communications and change management support). Project Management and Delivery: Working with team leadership and key stakeholders, propose and agree project goals, approach, resources & responsibilities, interdependencies, timing and success measures. Develop work plan and manage project to meet agreed milestones. Communicate progress, solicit and incorporate feedback, and ensure alignment for successful delivery. Proactively identify and recommend solutions to any issues that arise. Delivery and Facilitation: Deliver content and solutions and facilitate discussions with leaders, teams and/or coworkers. Establish credibility with audience, showcase subject matter expertise, facilitate knowledge transfer and skill practice, and reinforce key messages and learning in an engaging and impactful way. Partner with Human Resources Generalists (Business Partners) and Business Leaders: Develop and effectively implement state-of-the-art programs and services to meet identified needs. Provide ongoing guidance on effectively assessing, developing and coaching talent through learning solutions that meet business goals, drive higher performance and strengthen team engagement. Best Practice and Continuous Improvement Focus: Keep current of best practices and innovative programs to ensure that CDW’s strategies and initiatives provide a competitive edge. Lead continuous improvement efforts to enhance quality and increase efficiency in area of responsibility. Qualifications Minimum Qualifications Master’s Degree in Industrial/Organizational Psychology, Organizational Behavior/Development or related field 7 years’ experience in the Human Resources function, with at least 5 years in Organizational Development/Effectiveness, Talent Development/Management or related area Other Required Qualifications Strategic thinker with strong business acumen. Proven ability to identify problems, examine situations from multiple angles and propose solutions that balance innovation and practicality for desired impact. Strong business acumen with understanding of business functions, drivers of company performance and financials. Organizational Development expertise. Successful track record of designing, developing, and delivering organizational development solutions across functional, geographic and organizational boundaries to meet business goals. Experience with Talent Analytics. Experience performing analyses, identifying insights and making recommendations applicable to the organizational development project, audience or business. Ability to work with large datasets, merging data from multiple sources, and applying formulas, functions & filters in Excel. Assessment and survey experience. Experience in assessment/survey design, deployment, communication, administration, data analysis, and summarizing/presenting findings, insights and recommendations from analysis. Exceptional project manager. Driven to meet deadlines in fast-paced environment. Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business. Calm under pressure and resilient when faced with change in direction or challenges. Excellent communication skills. Exceptional interviewing, listening, writing, presentation and facilitation skills. Track record of designing and developing polished and impactful presentations and materials and presenting to audiences and key stakeholders, including senior leadership. Experience creating organizational communications and campaigns to support successful project implementation.Seasoned facilitator. Experience delivering content in a compelling, engaging way to both leader and coworker levels. Experience facilitating meetings, focus groups, and in training environments. Strong stakeholder management and customer service skills. Demonstrated ability to build relationships and effectively collaborate with all levels of leaders across HR and business functions, including senior leadership. Anticipates customer needs and highly responsive to requests. Maintains confidentiality. Software expertise. Strong proficiency in Microsoft PowerPoint, Excel and Word. Experience working with talent management software and HRIS systems. Location & travel. Position is based in Lincolnshire, IL. Occasional travel required (up to 10%), depending on project responsibilities. Preferred Qualifications PhD in Industrial/Organizational Psychology or Organizational Behavior/Development Proficiency in Microsoft Access, SPSS or comparable statistical software program Experience, certifications and/or credentials administering external third-party leadership, team, or employee assessments or designing and administering internal assessments. Experience with selection and development assessments a plus Experience working in large, multi-location corporate environment with domestic and international presence Experience working in a sales organization, in the technology industry and/or a Business-to-Business (B2B) environment 3 years of combined experience managing direct reports, cross-functional teams or large vendor relationships
CDW Lincolnshire, IL, USA
Description Role Overview The Marketing Delivery team brings marketing strategies and plans to life for the customer by becoming expert in effectively executing outbound marketing content and messaging. This team distributes all activities in the marketing plan to customers using the pre-selected marketing channel, including events. They support cross-marketing functions by facilitating traditional project management and providing collateral to the CDW Sales team. This team will oversee and enforce governance, helping to ensure that agreed upon principles and guidelines are taught, communicated, understood and adhered to. This team will also support the technology requirements of the marketing organization, managing rollouts, upgrades, etc. The Merchandising Supervisor is responsible for supervising the functions and outputs of the Tactical Merchandising teams. This position will organize, staff and proactively plan team resources to ensure Marketing-related activities are developed and executed according to the Marketing Annual Plan. Reporting to the Director, Marketing Delivery, the Merchandising Supervisor works in full collaboration with all the functional areas of Marketing and PPM to develop the best, customer-centric, go-to-market merchandising strategy to achieve profitable revenue growth. Key Areas of Responsibility Support the team through the assignment of product EDCs to merchandised marketing activities, including appropriately allocating workload based on changing priorities Ensure execution of semi-annual planning cycle to meet all deadlines identified by the master calendar Ensure the Tactical Merchandisers have resources to complete all ad units on schedule and maintain product margins and pricing Collaborate with stakeholders beyond marketing to achieve merchandising goals; develop strong relationships with key members from other teams inside and outside of marketing Support the development of CDW’s annual strategic merchandising plan Identify opportunities for process efficiencies and provide appropriate recommendations to implement opportunities for process improvements Support a team of coworkers, including performance management, development and coaching Supervise and develop Product Specialists and ensure all deadlines are met and projects are kept on schedule Responsibilities Plan resource capacity through workload analysis Tracks progress against annual planning calendar Manage and document merchandising process workflow using best practices methodologies Find opportunities for process efficiencies Demonstrate knowledge of segment and solution marketing strategies and objectives Implement cross-training/training initiatives and adheres to onboarding guidelines Assist and mentor the team in resolution of personnel and project issues and risks Manage and develop staff, including performance management goals and coaching Qualifications Minimum Qualifications Bachelor’s Degree, preferably in a Business or Communications related field 3 years of merchandising experience, with a concentration on ecommerce, Retail or Catalog merchandising Other Required Qualifications Ability to make timely decisions, anticipate problems, and provide creative solutions Proven analytical skills Demonstrated project and process management skills, with strong organizational skills Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders including senior leadership Proven history of proactively collaborating with stakeholders Demonstrated experience managing, complex, high-volume work streams History of balancing multiple priorities with the ability to adapt to the changing needs of the business while meeting deadlines Proven ability to function as part of a collaborative team, drive initiatives, problem solve and always maintain a calm composure in a fast-past environment Demonstrated creative problem solving skills with the ability to respond with a sense of urgency Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching the team Preferred Qualifications 2 years of team leadership experience
CDW Vernon Hills, IL, USA
Description Role Overview The Customer Relations Team Leader acts as an escalation contact for the Customer Relations team. In this role, Team Leaders will be coaching Customer Relations team members to help increase productivity and quality. They will also help representatives with any situations or issues that are beyond their scope of experience or knowledge. This includes manager calls and escalated issues. Key Areas of Responsibility Clarifies procedures, fields general questions, assists with troubleshooting cases, and reviews Customer Relations work for quality and guideline compliance Provide daily direction and communication to co-workers so that cases, emails and calls are addressed in a timely, efficient and knowledgeable manner Addresses and researches escalated issues raised by internal and external partners, ultimately making decisions and/or recommendations Works with their leadership team to ensure coverage is adequate during operational hours Regularly assesses transactional processes and procedures. Suggests methods to improve area operations, efficiency and service to both internal and external customers Compiles and shares detailed reports related to team productivity, mission critical objectives, and vendor specific information Provides encouragement to team members, including reinforcement of team goals and identifies areas for new training or skill checks Monitors internal tools leveraged by team to ensure productivity is maintained, communicates service level issues, works with internal support teams to troubleshoot and resolve system failures/outages Responsibilities Works with management to assist in ongoing job specific development of team. Lead cross departmental round table meetings and communicates feedback with managem ent and team members Maintains open communication with direct Supervisor to address any issues requiring additional management intervention. Escalates issues when appropriate Works with our Vendor Contacts when it comes to transactional matters involving vendor tools, processes and proprietary access management Supports execution and development of departmental strategies to increase productivity and provide greater levels of service Works as a member/leader of special or ongoing projects that are important to area/process improvement Assist team with workload as the business requires Lead by example. Model the guidelines set forth in the CDW Way and follow all CDW policies and procedures Qualifications Minimum Qualifications High school diploma or equivalent 3 years of Customer Relations experience Intermediate computer skills (Microsoft Applications and general use of office equipment) Other Required Qualifications Detailed oriented with strong organizational skills Demonstrated ability to create an approachable, friendly environment with coworkers Creative problem solving, conflict resolution and research skills to resolve issues History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines Proven ability to resolve customer issues quickly and efficiently Ability to work in a fast paced environment. This department requires timely resolutions, as customer issues must be resolved quickly and efficiently Excellent typing and data entry skills Must be able to work independently and in a team -oriented environment Flexibility to work different shifts as needed (7-4, 9-6, or 10-7) Ability to communicate effectively in a constructive manner with management, peers andcoworkers Preferred Qualifications Bachelor’s Degree Prior Leadership experience Training and development background Extensive knowledge of Customer Relations department
CDW Chicago, IL, USA
Description The Brand Manager is the central liaison for the partner for working with CDW stakeholders across the organization, including sales, finance, and marketing. This position is responsible for driving revenue, profitability and awareness for their respective partner while engaging CDW partners across Partner and Product Management, Sales and Marketing. The Brand Manager interacts with senior level management regarding program development and pricing, while taking significant direction from a Category Manager. Key Areas of Responsibility Be the subject matter expert in a partner's product line and associated programs such as Bid Desk programs and Category Penetration Analyze industry information to identify opportunities and develop strategies to increase sales Develop go-to-market strategies that outline target customer segments, products, promotions, pricing, positioning and complete launch plans Educate pre-sales and Product Specialists on new product introductions, transitions, competitive advantages, and opportunities to identify sales within their customer base Understand and communicate partner organizational structure with key decision makers and foster relationships with senior management Communicate partners’ financial conditions and market new products related to the assigned partner Engage daily with assigned partner to maintain an open channel of communication at all times to ensure that all CDW and partner stakeholders are kept up to date on any and all issues, initiatives, projects, meetings, or conferences Manage and maximize overall profitability; managing financial benefits and develop a strategy around re-investing funding Responsibilities Engage with CDW Procurement to help forecast sales volumes Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share Host Quarterly Business Reviews (QBRs) to review partner performance and discuss joint initiatives Assist the Product Specialists in creation and review of content for respective manufacturer ads Obtain and facilitate necessary partner and industry certifications Qualifications Minimum Qualifications Bachelor’s degree + 2 years sales/marketing experience, OR 6 years experience in sales/marketing, OR 4 years CDW PPM experience + 2 years experience in sales/marketing Other Required Qualifications Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders Proficient in Microsoft Office applications Demonstrated financial and business acumen Ability to think strategically and analyze information Strong willingness to learn Preferred Qualifications Bachelor’s degree with a concentration in Marketing Previous experience in the technology industry Prior experience in Supply Chain, Pricing, Merchandising or Program Management
CDW Lincolnshire, IL, USA
Description The Brand Manager is the central liaison for the partner for working with CDW stakeholders across the organization, including sales, finance, and marketing. This position is responsible for driving revenue, profitability and awareness for their respective partner while engaging CDW partners across Partner and Product Management, Sales and Marketing. The Brand Manager interacts with senior level management regarding program development and pricing, while taking significant direction from a Category Manager. Key Areas of Responsibility Be the subject matter expert in a partner's product line and associated programs such as Bid Desk programs and Category Penetration Analyze industry information to identify opportunities and develop strategies to increase sales Develop go-to-market strategies that outline target customer segments, products, promotions, pricing, positioning and complete launch plans Educate pre-sales and Product Specialists on new product introductions, transitions, competitive advantages, and opportunities to identify sales within their customer base Understand and communicate partner organizational structure with key decision makers and foster relationships with senior management Communicate partners’ financial conditions and market new products related to the assigned partner Engage daily with assigned partner to maintain an open channel of communication at all times to ensure that all CDW and partner stakeholders are kept up to date on any and all issues, initiatives, projects, meetings, or conferences Manage and maximize overall profitability; managing financial benefits and develop a strategy around re-investing funding Responsibilities Engage with CDW Procurement to help forecast sales volumes Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share Host Quarterly Business Reviews (QBRs) to review partner performance and discuss joint initiatives Assist the Product Specialists in creation and review of content for respective manufacturer ads Obtain and facilitate necessary partner and industry certifications Qualifications Minimum Qualifications Bachelor’s degree + 2 years sales/marketing experience, OR 6 years experience in sales/marketing, OR 4 years CDW PPM experience + 2 years experience in sales/marketing Other Required Qualifications Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders Proficient in Microsoft Office applications Demonstrated financial and business acumen Ability to think strategically and analyze information Strong willingness to learn Preferred Qualifications Bachelor’s degree with a concentration in Marketing Previous experience in the technology industry Prior experience in Supply Chain, Pricing, Merchandising or Program Management
CDW Vernon Hills, IL, USA
Description The eCommerce Product Manager will lead the product strategy for a specific web function/s across all our online properties (CDW.com, CDWG.com, CDW.CA and our customer-facing mobile products). Reporting directly to the Head of Product, eCommerce, Product Managers will play a key role in defining the product vision, roadmap and backlog for their area with the focus in addressing our customer and organization needs. Key Areas of Responsibility Define the product vision that supports the company’s vision, strategy and direction. Lead the product discovery process to define and prioritize their product backlog through data-informed decision making Develop a customer feedback pipeline to understand needs and barriers Apply and conduct user testing techniques to determine customer value and impact Work with product delivery team to execute on product initiatives Perform pre/post launch analysis of each product initiative focused on financial results Lead a cross functional product team through discovery to execution. Build an environment conducive to forming a high performing team Communicate and collaborate with other Product Managers and other key stakeholders to ensure alignment Accountable for delivering against business goals and objectives Other Responsibilities Work with stakeholders to gather requirements on project scope and select analytical methods and techniques appropriate for the business problem solution. Reviews the competitive marketplace and makes adjustments to operational activities based upon identified information. Qualifications Minimum Qualifications Bachelor’s degree 6 years of product management/project management Other Required Qualifications Proficient in Microsoft Office applications Excellent analytical skills. Demonstrated ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations. Strong attention to detail with the ability to creatively problem solve. History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders. Brings a strong financial and business discipline to roadmap prioritization Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications MBA in business, direct marketing, mathematics or economics Bachelor’s Degree in Computer Science 5 years of experience in consumer-facing online commerce
CDW Chicago, IL, USA
Description The eCommerce Product Manager will lead the product strategy for a specific web function/s across all our online properties (CDW.com, CDWG.com, CDW.CA and our customer-facing mobile products). Reporting directly to the Head of Product, eCommerce, Product Managers will play a key role in defining the product vision, roadmap and backlog for their area with the focus in addressing our customer and organization needs. Key Areas of Responsibility Define the product vision that supports the company’s vision, strategy and direction. Lead the product discovery process to define and prioritize their product backlog through data-informed decision making Develop a customer feedback pipeline to understand needs and barriers Apply and conduct user testing techniques to determine customer value and impact Work with product delivery team to execute on product initiatives Perform pre/post launch analysis of each product initiative focused on financial results Lead a cross functional product team through discovery to execution. Build an environment conducive to forming a high performing team Communicate and collaborate with other Product Managers and other key stakeholders to ensure alignment Accountable for delivering against business goals and objectives Other Responsibilities Work with stakeholders to gather requirements on project scope and select analytical methods and techniques appropriate for the business problem solution. Reviews the competitive marketplace and makes adjustments to operational activities based upon identified information. Qualifications Minimum Qualifications Bachelor’s degree 6 years of product management/project management Other Required Qualifications Proficient in Microsoft Office applications Excellent analytical skills. Demonstrated ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations. Strong attention to detail with the ability to creatively problem solve. History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders. Brings a strong financial and business discipline to roadmap prioritization Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications MBA in business, direct marketing, mathematics or economics Bachelor’s Degree in Computer Science 5 years of experience in consumer-facing online commerce
CDW Chandler, AZ, USA
Description Are you passionate about starting or growing your sales career? Do you have a passion for technology? At CDW, we are “People Who Get IT.” Our entry level, inside sales Account Representatives begin their career at CDW with award winning, paid training so they can design customized, cost effective solutions for their customers. Account Representatives craft and build consultative, long-term relationships with business, government, education, and healthcare customers nationwide. If you are ambitious, money motivated and dedicated, look no further than CDW. Responsibilities: Outbound calling to potential and established customers everyday Establishing and growing relationships with key executives and decision makers Overcoming customer objections to close sales and educate customers on the value of doing business with CDW Positioning CDW’s solutions as a strategic advantage to our customers’ long term needs Maintaining CDW’s values and Philosophies of Success Qualifications Strong sales drive and aspiration to win Proficient with Microsoft Office in addition to basic computer knowledge Strong organization and time management skills Ability to multitask. We help you with this by providing dual monitor setups Effective communication skills to aid in forming relationships with your customers and coworkers CDW Offers: Guaranteed base salary PLUS uncapped commission potential Awesome partner incentives such as TVs, tablets, trips, sporting events and cash Career advancement opportunities. Over 88% of Sales Managers were Account Representatives prior to their move into sales management Medical, dental, and vision benefits. CDW invests in all aspects of your wellbeing Company paid vacation and sick time Profit sharing, 401K and stock purchase program Thinking of continuing your education? CDW provides tuition reimbursement We give back with on-going community involvement opportunities and our charitable match program About CDW:CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. A Fortune 500 company with multi-national capabilities, CDW was founded in 1984 and employs approximately 8,800 coworkers. For the trailing twelve months ended September 30, 2017, the company generated net sales of nearly $15 billion. For more information about CDW, visit www.CDW.com. Awards and Recognitions: Ranked #199 on the Fortune 500 list Ranked #337 on Forbes’ list of America’s Best Employers Ranked #81 on Glassdoor's Best Places to Work U.S. (2018) Ranked #41 on Top 100 Military Friendly Employers by G.I. Jobs Ranked #17 on Computerworld's "Best Places to Work in IT" Ranked #13 on 2017 Best for Vets: Employers list by Military Times Ranked #13 on Glassdoor’s list of the Top 25 Companies for Culture and Values Recognized as a Top 5 Chicago Performer by The Chicago Network Census for high number of women in executive roles Recognized Thomas Richards on Glassdoor’s list of the highest-rated CEOs in 2017 (#23) Recognized Thomas Richards as one of the 25 most influential executives in 2017 by CRN (#17) Recognized on U.S. Veterans Magazine’s 2017 Best of the Best list #CAMPUS2015
CDW Vernon Hills, IL, USA
Description The Delivery Manager is responsible for coordinating projects and efforts within agile domain teams in order to enable the successful delivery of projects that provide exceptional business value to customers and sellers. Serves as a facilitator for both the Product Owner and the self-organizing team by removing any impediments that obstruct a team’s pursuit of its sprint goals. As part of that role they also lead discovery sessions to gather business and functional requirements, business solution design and systems analysis. This role also designs, documents, measures and optimizes key business processes. This Delivery Manager is guided by the Agile methodology in development of user stories for organizational projects. Reporting to the Sales Solutions IT Manager, the Delivery Manager is responsible for the management and coordination of concurrently running projects across multiple team disciplines including Product Management, Information Architecture/User Experience, Visual Design, Software Development, and QA using appropriate agile methodology techniques. Key Areas of Responsibility Organize and facilitate project planning, daily stand-up meetings, sprint reviews and release planning, demos, retrospectives and other Scrum-related meetings. Organize and facilitate discovery sessions, one-on-one interviews, and job shadowing with stakeholders to gather requirements and business objectives. Derive a detailed understanding of the stated business problem and objectives and create user stories that reflect that success criteria and work with the Product Owner and delivery team towards achieving the objectives. Decompose business problems quickly and work with the project team to determine the root cause and provide solution alternatives. Collaborate with other team members so that they have clearly defined goals, concentration and focus, receive direct and immediate feedback, and have a sense of personal control over the activity. Work with the development team to adhere to CDW coding standards and quality and reduce the technical debt Create and deliver project communication materials for team members, management, and the Product Owner Serve as a conduit/broker for cross-functional collaboration & knowledge sharing. Perform quantitative & qualitative analysis to help justify the investment necessary to deliver a solution. Manage the project schedule through the implementation of agile methodologies while focusing on meeting project deliverables and goals. Communicate timelines, prepare and distribute project reports, and proactively manage issues to ensure adherence to project roadmaps and plan. Effectively manage projects by working with and coordinating across a cross functional team of various disciplines including Product Management, Information Architecture/User Experience, Front-end Development, Visual Design, Software Application Development, QA, Enterprise IT and Business Resources. Identify project issues and roadblocks that impede project progress, and work with appropriate stakeholders across the organization to effectively resolve issues and ensure project delivery success. Support the Product Owner to improve their effectiveness by helping them find ways to maintain the Product Backlog and release plan and help the delivery team to understand business needs, manage customer and stakeholder expectations, and communicate project goals, status, and deliverables. Responsibilities Develop detailed estimates, schedules for projects, including resource allocation, timelines, and budget as necessary using agile methodologies that are compatible with the CDW Sales Solutions business and track and document completion of work plan activities. Develop and leverage appropriate technical, functional, or business knowledge to support the successful development of the end product. Gather and prepare supporting analysis and design documentation from a business perspective. Develop positive relationships and share information with project team members and interfacing teams. Resolve conflicts and competing demands and modify tasks, sequencing, and resourcing as appropriate to maintain progress. Qualifications Minimum Qualifications Bachelor's degree in Information Systems, Computer Science, or a business-related field - or demonstrated, equivalent experience. 5 years in combination of Project Management and Business Analyst Experience Other Required Qualifications Agile Methodology project execution experience Excellent written and verbal and communication skills with the ability to effectively interact with and present to stakeholders including senior leadership. Critical attention to detail and solid creative problem-solving skills. Demonstrated understanding of Agile principles. Demonstrated experience playing the Scrum Master role for medium to large development projects. Proven elicitation and facilitation skills of discovery sessions to gather project and system requirements. Strong organization, planning, analytical, and problem-solving skills in order to enable a project team to effectively manage competing demands. History of managing project teams, delegating work, holding team members accountable and proactively overcoming obstacles. Advanced modeling techniques experience, including software, system, and data Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while continuing to meet project deadlines and goals. Preferred Qualifications Scrum Alliance Certified Scrum Master. Previous work experience in a business analyst capacity. History of translating ambiguous business requirements into Agile user stories and technical specifications History of ensuring the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability, and visibility Demonstrated experience updating Scrum Tools to provide transparency on Product & Sprint Backlogs Demonstrated ability to assist team with making appropriate commitments through story selection, task definition Demonstrated experience tracking and communicating team velocity and sprint/release progress through burn down charts Demonstrated ability to assist in solution definition and design of a large-scale design or redesign of sites Skilled at collaborating with other Agile and Non-Agile project teams in the enterprise. Expertise with Microsoft PowerPoint, Visio and Team Foundation Server Board, and Clarity Strong conflict resolution skills. Demonstrated influence without authority.
CDW 200 W Nationwide Blvd, Columbus, OH 43215, USA
Description CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting. Key Areas of Responsibility Perform client consultation: Plan, design, implement, and support IP-based call center solutions Develop and implement the technical architecture and physical design of the network Analyze the existing voice and data networks and recommend solutions Set up, configure, and test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, and Cisco Intelligent Contact Manager Participate in various IT projects intended to continually improve/upgrade converged network solutions Follow life-cycle oriented processes and procedures Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems Assist in the management of projects using CDW's project management methodology Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements Serve as technical point of contact on customer engagements Create and execute test plans to meet project requirements for assigned components Identify and communicate potential opportunities for cross-selling to the sales team Manage time and expense to meet or exceed expectations defined in the Statement of Work Provide high quality content deliverables using the appropriate document templates Ensure solution is implemented as designed to the customer’s satisfaction and approval Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met Conducts/leads design workshops for complex designs to meet customer, business and technical objectives Proactively develops plans and activities to avoid problems Educates the customer on solution as appropriate throughout the life of the project or service life Qualifications Minimum Qualifications Bachelor degree in business, computer science, a related technical degree or equivalent Five years’ experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications Minimum 2 years consulting experience High-end experience in Cisco PBX and/or Call Center systems engineering experience Experience with call flow analysis Programming experience with any of the following manufacturers' products: Nortel, Avaya, Siemens, or Aspect Knowledge of voicemail, unified messaging, ACD and IVR systems, integration to CRM packages Ability to work weekends and/or off hours as necessary to meet clients' needs Ability to effectively communicate with clients Physically able to lift up to 50 pounds of equipment. Attention to detail on inventory and logistics is important Preferred Qualifications ICM scripting or similar scripting experience preferred Knowledge of Java and/or VB Script a plus Consulting experience preferred CCNA, CCNP or CCDP certification preferred
CDW Detroit, MI, USA
Description Senior Project Managers with CDWs Strategic Solutions and Services practice are in the middle of the action deploying enterprise level technical solutions for our customers. By joining CDW, you will be partnered with industry leading Engineers, Technical Leads, Project Managers and Solution Architects enabling your continued development and success. CDW is honored by holding the highest level of certifications and accreditations with our vendor partners such as Microsoft, Cisco, EMC, VMware, IBM, HP and more. Interested in helping our customers achieve their complex and challenging business goals with leading edge technologies? If you GET IT and are interested in delivering client facing solutions like deployments, implementations & configurations, don’t wait, take the first step and apply now. As a part of the CDW Project Management team, you are in the middle of the action creating technical solutions, impacting CDW 's business growth and supporting our sales team. If you are interested in having a significant impact on the business at CDW and enabling our clients to achieve their business goals, then CDW has an exciting opportunity for you. Responsibility for delighting customers The CDW Engagement Methodology and the CDW Operations Framework define standards to deliver projects and hosting and managed services that will delight our customers. Here are the roles that Senior Project Managers play in the Methodology and Framework - Sales Understand the product/solution strategy being proposed. Seek out opportunities for cross-selling additional products and services. Participates in pre-sales activities Contributes to and reviews Statements of Work. Advocates for the value and benefit of our Engagement Methodology. Assists sales staff with complex or advanced technology conversations or presentations. Participates in pre-sales activity in a supporting role to the solution architects. Reviews deviations from current solutions/offerings to provide input into content for proposals and Statements of Work. Acts as a consultant to the Account Executive on sales opportunities for a program client. Project Management Conducts weekly reviews and updates of project scorecards and reviews and approves project time on schedule. Owns financial performance (budget to actual, hours remaining, expenses, etc.) Accountable for projects' profit and loss. Determines the appropriate documentation (communication plans, schedules/timelines, status reports, quality plan, closure summary, budget, risk plan, etc.) for projects. Manages the quality and delivery of documentation to clients. Owns change order process including determining the need for a new Statement of Work versus a Change Order. Manages project procurement and adjusts schedules as necessary. Ensure that projects adhere to quality control standards such as project change orders, reporting and issues tracking. Leadership Contributes to setting the direction for the project management discipline at CDW by refining templates, tools and materials. Facilitates the sharing of information across the project management team (information from conferences, best practices research, lessons learned from experience, training seminars, etc.) by building tools/sites, creating webinars and wikis, organizing ad hoc meetings, etc. Coaches Project Managers in developing project management skills. Communication Negotiates changes (cost, scope, effort, schedule solution, resource commitment, etc.) to agreeable result. Capable of independently negotiating in difficult circumstances without assistance. Prepares and presents formal and informal presentations to clients, project team and groups outside the company in an interactive format or lecture style. Comfortable with longer presentations on complex topics to larger audiences. Prepares and presents formal presentations at executive briefings. Responsibility for building employer of choice reputation The practices that Senior Project Managers will apply to successfully deliver project for our customer: Problem Solving & Decision Making - work with team members to gather information and determine possible/probable impacts to the project, document mitigation steps taken in troubleshooting and communicate these to the team and customer. Documentation and Deliverables - manage clear, concise deliverables utilizing the appropriate document templates Knowledge Sharing and Training - Conducts formal training for CDW classes (e.g. Engagement Methodology and company-wide project management workshops) for all types of audiences. Proactively facilitates the sharing of information (information from conferences, best practices research, lessons learned from experience, training seminars, etc.) across the project management team. Accountability Senior Project Managers are ultimately accountable for: Independently manages project and applies Engagement Methodology. Sharing knowledge and being a champion for the project management discipline Stay abreast of industry best practices. Evaluate customer "wins" to identify and promote best practices The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change. Qualifications Minimum Basic Qualifications Bachelor degree in business or computer related field or equivalent experience. Six to nine years experience in delivering quality Infrastructure Project Management. Three or more years experience in leading significant Microsoft or Advanced Technology projects across all solution areas. Demonstrated ability to communicate, lead, build teams, and recommend business strategies. Working knowledge of one or more formal project management methodologies including at least one that is iterative (non-waterfall). PMP certification preferred. Understands ITIL Framework Must be proficient in solving business problems, applying technology and frameworks and be capable of demonstrating proficiencies in Enterprise IT infrastructure solution issues. Has significant successful experience in leading projects involving multiple technologies or large and complex implementations. Working knowledge of the cost, timeline, and resources necessary in deploying technology solutions. A professional, customer-focused attitude and courteous manner towards clients, partners and peers. Ability to work weekends and/or off hours as necessary to meet clients' needs. Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective. People are what make CDW special. We encourage our employees to think of innovative ways to solve problems for our clients. As an equal opportunity employer, we encourage this independent thinking, and embrace the diversity of our staff. We're committed to hiring and advancing the best individuals available, based on job-related qualifications. We value the perspectives and innovations that come from having employees of different race, gender, age, ethnicity, color, national origin, religion, disability, and marital or family status. We encourage all of our employees to help build and support strong, vibrant communities, improving quality of life and making a positive difference where we live and work.
CDW Chicago, IL, USA
Description Role Overview The Manager of Financial Accounting manages day-to-day activities that support accounting activities for CDW Group. This includes responsibility for monthly close activities, managing coworkers on the team, liaising with non-US subsidiaries, working with external and internal auditors, understanding variances to either prior periods or plan, and performing special projects as needed. Key Areas of Responsibility Manages a team of professionals that includes their coaching, development and performance management Acts as liaison between Finance and other departments within the organization Develops and maintains applicable accounting policies and procedures for areas under control Ensures that adequate financial controls are in place and are in compliance with Sarbanes Oxley requirements Coordinates monthly financial closes, set deadlines and standards for completion of financial statements Responsible for the monthly consolidation for CDW Group within Hyperion Financial Management Works with external and internal auditors to ensure financial statements adhere to accounting policies and good financial controls Review and approve journal entries and account reconciliations Responsibilities Overall responsibility for ensuring the timeliness and accuracy of data within Hyperion Financial Management (used for external financial reporting purposes) Oversight of the PeopleSoft general ledger system Consolidation of CDW results Reconciliation of balance sheet accounts (including intercompany) within the Blackline system Coordinates and works on special projects as needed Qualifications Education and/or Experience Qualifications Bachelor’s degree in accounting or finance. 5 years of accounting experience. 1 year of management experience. Other Required Qualifications Excellent verbal and written communication skills with the ability to effectively interact with internal and external stakeholders, including senior leadership Demonstrated strong knowledge of accounting and finance principles and practices with ability to apply them in a business analysis situation Excellent technical accounting skills Proficient knowledge of Sarbanes Oxley controls and requirements Demonstrated strong organizational skills with critical attention to detail Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business, while meeting deadlines Proficient in Microsoft office applications with strong experience in Excel Proven track record in problem analysis with the ability to creatively and proactively problem solve Track record of identifying process improvements, and making appropriate recommendations Strong negotiation skills with the ability to influence stakeholders Demonstrated ability to build rapport and maintain productive working relationships cross-functionally Proven supervisory skills Strong knowledge of Hyperion Financial Management, including the consolidation process Preferred Qualifications CPA Experience with ERP packages, including PeopleSoft general ledger, and other analytical tools such as Hyperion/Essbase, Cognos, etc.
CDW Vernon Hills, IL, USA
Description Role Overview The Accounts Receivable Associate provides administrative support to the Account Receivable Specialists, including: mail, statements, and specialized invoicing. Key Areas of Responsibility Maintain online billing for Accounts Receivable Input CDW invoice information into customer’s billing systems Handle specialized invoicing and statements Responsibilities Day to day tasks including: creating invoices, online billing maintenance and other duties as required Maintain EIN’s, vendor declarations, and vouchers (Government support specific) Maintain ATS mailbox for customer requests (Advanced Technology support specific) Special project assignments as needed Qualifications Education and/or Experience Qualifications High School diploma or equivalent 1 year experience in a corporate environment Other Required Qualifications Strong attention to detail and organizational skills Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders Able to proactively utilize resources for completion of work Ability to work independently with minimal direction Intermediate skills in Microsoft Excel Preferred Qualifications Associate’s Degree Knowledge of Ariba, Xign, or OB10 online portals
CDW Chicago, IL, USA
Description The Staff Accountant has general accounting duties including preparing journal entries, maintaining balance sheet schedules and ledgers and account and bank reconciliations. They assist with monthly closings and account analysis, as well, support senior staff accountants, supervisor and/or manager in carrying out the responsibilities of the accounting department. Key Areas of Responsibility Reconcile and maintain balance sheet accounts. General ledger operations including performing account reconciliations. Prepare journal entries. Assist with monthly closings and preparation of monthly financial statements and reports. Assist with implementing and maintaining internal financial controls and procedures. Responsibilities Assist with preparation and coordination of the audit process. Qualifications Minimum Qualifications Bachelor’s degree in finance or accounting, or equivalent experience 1 year accounting experience Other Required Qualifications Excellent verbal and written communication skills with the ability to effectively interact with internal and external stakeholders including senior leadership. Proven track record in problem analysis with the ability to creatively problem solve. Demonstrated knowledge of accounting and finance principles and practices Working knowledge of financial reporting. Solid technical accounting skills. Demonstrated organizational skills with critical attention to detail. Demonstrated time management skills with the ability to meet deadlines. Proficient in Microsoft office applications with solid experience in Excel. Preferred Qualifications CPA Big 4 Experience Exposure to accounting software
CDW Lincolnshire, IL, USA
Description The Partner Finance Specialist identifies, collects, reconciles, and analyzes vendor claims relating to rebates, cooperative advertising, sales incentives, funded positions and other vendor partner programs. This position will also interact regularly with Finance, Product & Partner Management, and vendor partners. Key Areas of Responsibility File invoices and claims based on vendor requirements per specified deadline. Collect and reconcile all open monthly claims with CDW business partners weekly (or monthly as partner protocol dictates). Post payments, research and account for overpayments, and claim adjustments via system. Process invoices, attachments and write-offs as needed. Calculate and/or forecast and accrue rebates based on system reporting and analysis and program requirements accurately. Responsibilities Minimize write-offs via research and dispute resolution wherever possible. Identify write-off trends and recommend longer term solutions to mitigate root causes. Identify process improvement opportunities and best practices within the claim filling, settlement application and reconciliation areas to improve overall efficiency. Develop and maintain excellent working relationships with vendor partners. Analyze the financial impact to cash and profitability of assigned vendor rebate programs. Monitor receivable balances weekly and proactively work to keep aged past due amounts to a minimum. Qualifications Minimum Qualifications Bachelor’s degree and 1 year professional work experience, OR High School Diploma and 2 years of professional work experience. Other Required Qualifications Proficient in Microsoft Office applications with strong Excel skills. Excellent organizational and analytical skills with critical attention to detail. Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders. Track record of building and maintaining strong working relationships cross functionally and with external stakeholders. Strong conflict resolution and creative problem solving skills. Preferred Qualifications Bachelor’s Degree in Finance or Accounting
CDW Lincolnshire, IL, USA
Description Role Overview The Senior Database Analyst is responsible for exploratory data analysis and insights based reporting to help plan, measure, and optimize multi-channel marketing campaigns. The analyst will work collaboratively with internal clients & agency partners to identify data-driven insights, measure the impact of marketing efforts, and make proactive recommendations to improve performance. Marketing Database Management Responsible for the development, management, and evolution of an integrated marketing database environment that combines customer and prospect databases, data hygiene improvements and data enrichment through 3rd party source integration to support the needs of the business intelligence, research and direct marketing teams. The manager is a critical contributor to the development of CDW’s Customer Relationship Management solution, management of the overall quality of the database and works with internal database groups to maximize database processes. Key Areas of Responsibility Become a champion within marketing organization in helping implement a data-driven culture focused on continually improving the understanding of the customer Collaborate with internal marketing stakeholders to identify business objectives and provide analytics and insights to best achieve those objectives Present insights and recommendations via written and verbal communications that can be understood by a broad audience Manipulate data in SAS/SQL environment or BI Tools to create actionable insights which align to business objectives Database Mgmt: Oversee development of customer, campaign and analytical database environments through careful coordination of internal analysts, the IT organization and 3rd party vendors Provide direction and strategic insight for the following key database tasks: Daily/monthly data feeds to 3rd Party Service Bureaus (house, finder, suppress, etc) Monthly database reporting ensuring database integrity including Merge/Purge, segmentation/fields/scores, house file hygiene and suppressions Promo history files; development and maintenance of access to house analytics files Standards for Data quality for audit of housefile, overlay matching, Title/Job Function, Influencer/Decision Maker fields) in direct marketing database Sourcing of 3rd party data to ensure maximum coverage and accuracy Integration of the direct marketing team’s requirements in the build of CDW’s CRM tool Develop and operationalize all database requirements needed for catalog/direct mail contact plans and analytics Responsibilities Evaluate ongoing analytics and insights needs from stakeholders and implement reporting in automated business intelligence environment Participate in complex, large-scale cross functional project efforts Establish & maintains strong relationships with key stakeholders in Marketing/eCommerce, Product & Partner Management, and Sales to ensure company activities are leveraging data & insights Qualifications Education and/or Experience Qualifications Bachelor’s degree in Marketing, business, economics, statistics, or computer science with 5 years business analysis experience, including but not limited to: marketing analysis, database marketing, marketing automation, market research, sales analysis, financial analysis, econometrics, or statistics OR Master’s degree in business, economics, statistics, or computer science with 3 years business analysis experience, including but not limited to: marketing analysis, database marketing, marketing automation, market research, sales analysis, financial analysis, econometrics, or statistics Other Required Qualifications Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint Relational database (SAS or SQL) experience Strong analytical skills. Ability to problem solve independently. Able to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint Highly detail oriented with the ability to handle multiple projects simultaneously in a fast- paced environment Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership Demonstrated experience in leading analytical projects Proven ability to identify areas of opportunity for existing practices/processes and execute appropriate improvements History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines Preferred Qualifications MBA in Marketing Graduate degree in business, statistics, mathematics, or economics Strong written and verbal communication with experience presenting to leadership Tableau experience a strong plus
CDW Orange County, CA, USA
Description CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting. Key Areas of Responsibility Perform client consulting in the area of network engineering (hardware and software) using routers, switches, network security devices, protocol analyzers, TCP/IP, VPN, Frame Relay, and MPLS Design, plan, and implement LANs and WANs using the latest technology Identify and troubleshoot hardware and software technical problems related to LANs/WANs Conduct throughput analysis, problem solving, and infrastructure planning Participate in various client projects intended to continually improve/upgrade network infrastructures Create and execute test plans to meet project requirements for assigned components Identify and communicate potential opportunities for cross-selling to the sales team Manage time and expense to meet or exceed expectations defined in the Statement of Work Provide high quality content deliverables using the appropriate document templates Ensure solution is implemented as designed to the customer’s satisfaction and approval Qualifications Minimum Qualifications Bachelor degree in business, computer science, a related technical degree or equivalent Three years’ experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications Minimum of one year experience in programming or analytical work Experience with troubleshooting Cisco router, switch and/or virtual network configurations Ability to work weekends and/or off hours as necessary to meet clients' needs Ability to effectively communicate with clients and end users Physically able to lift up to 50 pounds of equipment. Attention to detail on inventory and logistics is important Preferred Qualifications Consulting experience preferred CCNA, CCDP, or CCIE certification preferred Some knowledge of voice components preferred