McDonald's

101 job(s) at McDonald's

McDonald's United States
General Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.
McDonald's United States
Department Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
McDonald's United States
Shift Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• Training
McDonald's United States
Maintenance Person - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.The Maintenance Person assists management in achieving and maintaining outstanding interior and exterior restaurant cleanliness and maintaining restaurant equipment. As a member of the Maintenance Team, your restaurant will support you with the tools and training needed to succeed.The Maintenance Person’s responsibilities may include, but are not limited to:• Filtering oil fryers daily• Maintaining outside grounds• Clean equipment, inside and outside windows, stock rooms and restrooms• Unload delivery truck 2 times a week• Take out and empty trash compactor• Change light bulbs• Clean HVAC/Exhaust units and roof of debris
McDonald's United States
This is it! It's time you worked for someone who will give you the tools to learn, grow and be what you want to be - both personally and professionally. We're looking for hard working, enthusiastic individuals who want to be a part of a winning team. If you enjoy working with people and love to learn new things, we want to meet you. We offer flexible schedules and the opportunity to advance within our restaurants. Got what it takes? Apply online and see what your future can hold. As a Crew Person, you will be responsible for:Greeting customers with a smileTaking accurate food ordersPreparing all of McDonald’s World Famous foodPartnering with other Crew and Managers to meet target goals during your shiftRestaurant CleanlinessEnsuring items are well stocked
McDonald's Romeoville, IL, USA
Job Description Project Summary McDonalds Global Technology Development Innovation Team is looking for a Senior Manager, focused on the IT execution of Market Operational Testing. The Department: We are the Global Technology Development team. We are a tight-knit, forward-thinking team of technologists that puts McDonald's solutions in the hands of customers and crew. Our technology powers 71 million orders in 120 countries across the globe every single day serving 1% of the total global population. We are passionate leaders, who leverage technology to create a better and more innovative McDonalds. The Team: The Global Technology Development Innovation Team is at the center of McDonalds innovation, helping to drive exciting improvements which save money, save, time, or create a better customer or employee experience. We are technical experts, who: Configure and deploy restaurant technology to support country operational tests Develop and maintain software used to automate operational testing Maintain hardware and software used at the innovation center and in the testing process Partner with operations teams to access and analyze operational data Partner with operations teams on new innovation ideas Participate in an innovation forum focused on governing innovation projects Responsibilities Test Execution The innovation space includes operational testing in 3 fully functional kitchens, which are rotated based on need on a regular basis. Partner with Operations to create test schedules, goals, and plans for the IT team Create and execute a thorough staffing plan to ensure we are well staffed to support all testing Create and execute a training plan to ensure all staff are well trained on all aspects of their work Understand currently deployed software and challenges in the environment Develop and Implement a process for refreshing hardware and software in the lab to ensure testing abilities stay current Understand strategic goals and develop a plan to ensure that test capabilities can be enhanced to support strategic goals Grow and maintain expertise on the applications Monitor planning and setup and help to manage risks tied to testing Test Software Understand the simulation application and ensure a strategy exists to support application long term Remove barriers for the team Help to ensure that resources gain access to critical operational data Develop and Implement a process for refreshing hardware and software in the IC to ensure abilities stay current Minimum Requirements REQUIRED SKILLS Bachelor's Degree from an accredited college or university in a technical discipline 5 years of professional experience in leading and managing software architecture and engineering teams that includes:o Working in a fast-paced, often changing, ambiguous environment o Having balanced multiple priorities successfully o Deliver information in a clear, concise way to stakeholders, keeping them well informed to make appropriate decisions DESIRED SKILLS Passion for McDonalds Operations and innovation Experience with POS or other restaurant facing technology Proven technical aptitude A strong understanding of software architecture and software engineering practices Experience with service / API consumption Preferred: Degree in Information Systems, Computer Science, Computer Engineering, or related field Self-driven leader who actively works to improve and create strong processes to ensure successful partnership and execution Desire and ability to build strong, cohesive relationships across other teams Strong verbal and written communication skills Proactive, self-motivated, and team-working *LI-RL
McDonald's Chicago, IL, USA
Job Description Position Purpose Leads projects within the functional competency of Media Planning & Investment that support system marketing initiatives. Primary accountabilities include strategic media plan development & execution, team communication and resource development.Key customers includes National & Field Marketing, Agencies and McDonalds Owner/Operators. This position reports to the Director of U.S. Connections. Responsibilities Strategy Aid in the development of national & local media strategies across all consumer segments Understand evolving consumer media habits and incorporate into media plan strategies Directly support the development of effective local media approaches; identify local implications and opportunities Support day-to-day implementation of coordinated national & local multi-media managed services (i.e. Media Tools, Media Dashboard, etc.) Develop and analyze KPIs across all channels including digital and performance-based media; incorporate into the development of marketing analytics dashboard Evaluate innovative media techniques, identify application for National & Local media plans Communication & Agency Management Partner with internal & external stakeholders to ensure alignment of multi-media approach & execution Work as a liaison with the consumer planning, content and field teams to develop integrated marketing communications, leveraging audience insights Assist in the development & advancement of department communication for National & Local Marketing teams including media calendars, resource allocation, quarterly business reviews and leadership media analysis/reporting Coordinate media detail necessary to perform and understand media ROI & performance analysis Ensure media deliverables are on-task and meeting intended timelines through consolidated project management Develop and present recommended media approaches, buys and post-analysis via both written and presented materials Training/Coaching Support the development of all functional area training curriculum Actively support national & local agency media team through the advancement of training materials, playbooks and perspectives Manage and advance system media resources and tools People/Relationship Management Build and manage collaborative relationships with marketing peers, national and local agency teams, media vendors and owner/operators Act as a liaison between national/local media agency & marketing teams Partner with cross-functional teams to develop and implement new & innovative marketing opportunities Minimum Requirements 4-6 years of media planning, including 2+ years in digital advertising including direct experience with media DMP; retail vertical is a plus Bachelors degree in Business Administration, Marketing or related field Understanding of digital media & addressable solutions, both offline and online Strong project management skills Excellent communication skills (verbal + written), comfortable presenting information & perspectives in large groups Passion for testing, optimization and problem-solving Proven ability to collaborate in a team environment Strong orientation for multi-tasking; hard-working, autonomous, efficient, timely and organized
McDonald's Chicago, IL, USA
Job Description Develop, implement, maintain and/or proactively improve quality and food safety programs and policies, assessing risk to prevent failures and mitigate risk to the consumer or brand. Policies and programs will cover, but are not limited to, food, packaging, logistics/distribution, and services. Maintains up-to-date policy and program library, ensuring annual review (or as needed) and appropriate document control. Facilitates deployment of policies and programs to key, required stakeholders. Compiles, interprets and communicates the conformance to quality and food safety programs and policies across the supplier, distribution and service provider system. Identifies program and policy improvement opportunities, targeting value added activities. Leads food, packaging, distribution and service provider teams to engage in the design, review and execution of improved program and policy processes across the system. This includes leveraging best practices, benchmarking, etc.. Serves as the U.S. Center of Excellence for program and policy both from a strategic perspective as well as day-to-day critical incident management (e.g., oversight of Stock Recovery coordination and execution). Coordinate and manage third party audit firms and associated service providers (e.g. SQMS, Rizepoint). Leads food safety review process, in support of Menu Innovation, Restaurant Food Safety and the new equipment approval program. Responsibilities People/Relationship Management: Communicates the McDonalds quality and food safety vision, plan and implementation progress, and measures of success to key stakeholders. Assists in assuring supplier and McDonalds strategic plans are aligned. Acts as a relationship partner with internal and external customers by establishing and building open lines of communication. Maintains open communication channels between all levels of staff and management. Provides ongoing coaching and training of Supply Chain, suppliers and other departments, ensuring cross functional team engagement. Directs consultants and outside technical resources as appropriate. Cultivates and promotes working relationships within McDonalds and with senior-level counterparts in other corporations and outside professional organizations to gain and share knowledge (e.g., best practices). System Training: Identifies, develops, deploys and maintains training systems and infrastructure to manage system compliance. Working with QS team, ensures maintenance of training materials and ongoing training matrices. Provides training in all forms (e.g., webinars, presentations, one-on-one) to key stakeholders on an annual and as needed basis. Innovation and Technology: Stays current with industry technology and systems, bringing applicable ideas and potential solutions to the QS team. Department Support: Anticipates current and changing business needs. Supports the Director of Quality Systems and the QS team in managing emerging quality and food safety risks. Working with QS and SCM team, ensures the appropriate quality and food safety programs and policies are in place to execute the QS quality plan. Collaborates in the development, support and execution of the department plan and scorecard measurements. Follows the Values of McDonalds Supply Chain and operating principles. Minimum Requirements B.S degree required, advanced degree preferred. Food Science or related degree preferred with at least 5 years of quality systems or food industry experience Should be proficient in the development, deployment and training of programs and policies. Knowledge of regulatory requirements and experience working with regulatory agencies is a plus. The individual should possess strong analytical skills including problem solving and critical thinking skills, should be tech savvy and should possess excellent verbal and written communications skills to communicate findings with QS and other professionals.
McDonald's Chicago, IL, USA
Job Description McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonalds but to build a better McDonalds. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world. We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe. With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before. Needless to say, youll be lovin it here Reporting directly to the Vice-President, Internal Audit & Controls, the Internal Audit Director will be primarily responsible for two important activities: 1. Overseeing the strategy and management of audits in the Companys America operations which includes our U.S., Latin America and Canadian operations, and our global functions based in Chicago; 2. Establishing and executing on the global strategy for our compliance with Sarbanes Oxley (SOX). This position allows an individual to gain broad exposure to the Companys global operations, is responsible for providing strong leadership and vision to the Internal Audit Department. Responsibilities Strategy Assist the Vice-President, Internal Audit & Controls,developing the global internal audit strategy and thought leadership. Execute the strategy and management of audits in the Companys America operations which includes U.S. operations, Latin America and our global corporate functions; Execute on the global strategy for the Companys compliance with Sarbanes Oxley (SOX) across our global operations. Risk Management Assist in leading the global risk assessment process through direct interface with leadership; Responsible for maintaining key relationships with Senior Management to understand current and emerging risks which will impact the fulfilment of their business objectives going and assist in determining any needed audit work to more effectively manage risk at McDonalds; Assist with the creation, oversight and execution of the department's global annual internal audit plan including the co-ordination of third party resources when necessary; Stay current with general business developments and new accounting or auditing pronouncements/standards to gain an understanding of their links and impact to the Company's business, and possible impacts to the overall internal control environment. Audit Project Oversight Oversee all audit work from the Americas team; providing meaningful,technical, and hands-on guidance during assessments of areas, and ensuring that all team deliverables are of high-quality. Deliver oral and written presentations to Senior Management and when needed, to the Audit Committee on audit results. Ensure audit practices are consistent with established professional standards,company policies and procedures,and department objectives. Assist in educating and raising awareness around internal control issues. Earn the trust of leadership by effectively managing sensitive risk and audit discussions, communications, and deliverables. Oversee the completion of internal infrastructure projects, increasing the departments capabilities and contributing to the continuous improvement of the audit function. Sarbanes Oxley Program Management Oversee the SOX program to assess the effectiveness of the design and operation of the program strategy in support of the SOX 404 internal control assessment. This includes monitoring, assessing, and analyzing organizational risks and controls, validating information and auditing for compliance, identifying problematic areas and providing insight to the organization on the impact of non-compliance. Communicate SOX issues to Executive management, external auditors, and when required, to the Audit Committee. Report at least annually to the Companys Chief Executive Officer and Chief Financial Officer on the effectiveness of the companys controls over financial reporting. Talent Management Build and grow a high-performing audit team through hiring, mentoring,coaching, training, and timely and candid performance feedback. Minimum Requirements Bachelor's degree in Accounting, Finance, Business,Management, or equivalent experience CPA or CIA required;other certifications desirable (e.g.,CFE) Minimum ten years' experience in audit Experience managing a Sarbanes-Oxley compliance program Experience managing a team of global resources, preferably within Internal Audit. Experience interacting with business leadership and collaborating with business partners at similarly-sized, global organization. Experience managing complex projects and programs and applying effective project management concepts. Strong knowledge of U.S., GAAP, GAAS and PCAOB standards Availability to travel (domestic and international) up to 30%.
McDonald's Chicago, IL, USA
Job Description This position within the Global Financial Planning & Analysis team offers a tremendous opportunity for an individual to gain a broad understanding of the various Corporate functions within McDonalds, as well as exposure to McDonalds Global business environment.The position provides financial management, consulting, and actionable reporting to Senior Leadership within multiple Corporate functions and Global segments, and will make meaningful contributions by providing financial insights, planning support. Responsibilities Act as financial business partner for multiple Corporate functions and Segments ensuring sound G&A management, and actionable reporting to be utilized by Sr. Management to drive more well informed strategic decisions Lead the projection/annual budget processes providing financial consulting and value added thought partnership on resource and project prioritization Proactively identify and implement efficiencies within financial processes Actively participate on cross functional teams offering innovative thinking to support the implementation of key initiatives Opportunity to gain exposure to other Corporate Accounting and consolidation work streams Assist in various ad-hoc requests and special projects Directly manage 1-2 FPA Specialists Minimum Requirements Bachelors degree in Finance or Accounting, CPA preferred 4+ years of Finance/Accounting experience Strong Excel skills and aptitude for learning new systems (Hyperion, Oracle software a plus) Strong people and relationship building/networking skills Ability to express and present ideas effectively (both verbally and in writing) Proficient analytical and problem solving skills with attention to detail Strong organizational skills, ability to successfully manage multiple tasks /projects simultaneously
McDonald's Chicago, IL, USA
Job Description This position will be supporting the engineering and designing of Civil and Site Layouts for McDonalds new and existing restaurants. McDonalds has been strategically modernizing their restaurants to gain a competitive advantage in the industry. New restaurant designs include cutting edge architecture and energy efficient building systems design. Responsibilities Civil design and layout knowledge of commercial environments (experience in the design of restaurants or other similar commercial/retail use buildings such as banks, pharmacy and/or gas stations is strongly preferred) Experience interpreting codes as they apply to commercial buildings (Including, but not limited to IBC; ASCE; AASHTO) Familiarity with Accessibility Codes and (i.e. ADAAG) Experience reading and interpreting geotechnical reports Experience with LEED and the design of high performing buildings preferred Proficiency in AutoCAD and Microsoft Office; Experience with Revit preferred Strong verbal and written communication skills Strong project management skills Ability to work well in a team environment Preference given to applicants who also have Structural design knowledge of commercial buildings inclusive of high seismic, high wind and specialized foundations systems Minimum Requirements Basic Qualifications: BA/BS degree from an ABET accredited university in Civil, Structural or other related engineering discipline Must have passed the Fundamentals of Engineering (F.E. / E.I.T.) exam 4+ years design experience obtained while working under a licensed Structural Engineer (S.E.) or Professional Engineer (P.E.) Preferred Qualifications: Structural engineer (S.E.) and/or Professional Engineer (P.E.) license is preferred, eligibility to sit for the Principles and Practice of Engineering (P.E.) Exam may be acceptable, with the expectation of taking and passing the exam within the first year of employment. Excellent communications skills, both written and verbal. Excel in a team based environment. Proven ability to communicate to all levels of an organization, from production staff to the company President. Effective project management skills within a multitasking environment. Ability to manage multiple projects *LI-TS
McDonald's Chicago, IL, USA
Job Description Global Supply Chain & Sustainability (GSCS) plays an integral role in McDonald's aspiration to become a modern and progressive burger company. As the #2 Supply Chain Organization in the World, McDonald's Global Supply Chain is leveraging our leadership position to drive change and ensure an enduring competitive advantage across the entire food industry, as we partner with franchisees, suppliers and company employees to serve the food and beverages our customers love. Our Global Sustainability strategy aligns functions across the business around key social and environmental impact opportunities, as we build brand excitement using our scale as a force for good in the world. GSCS is seeking an engaged, proactive Administrative professional to support several Global Supply Chain Services and U.S. Market-Focused Teams. Candidates should demonstrate success in effectively managing competing priorities of multiple leaders while maintaining a collected, positive attitude. Experience in a global support setting, including coordinating international travel is desired. The ideal candidate is organized, forward thinking and able to react with urgency and confidence when situations arise that require quick action. Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA'>**This position is based in our corporate office in Downtown Chicago (West Loop)** Responsibilities Calendar Management Proactively schedule and manage team leaders complex calendars with attention to detail, including scheduling internal and external customers for one-on-ones, group appointments, departmental meetings/functions and company-wide events. Ability to re-prioritize as necessary and communicate changes to all parties impacted. Travel Coordinate domestic and international travel logistics for business travel following company guidelines for compliance. Arranging detailed travel plans, itineraries, and agendas and compile documents for travel-related meetings. Meeting Planning Coordinate internal and external meetings as needed in a timely manner to ensure no disruption to operations. Allocate time of leadership to promote productivity, including scheduling appropriate transition time between meetings. Provide assistance for managing web-based meetings, including setting up webcast, sending out invite, and uploading presentation using available technology to enhance user experience. Tech-Savvy Facilitate and/or support individual and team effectiveness through the uses of technology Be knowledgeable or highly motivated independent learner on technology, such as or similar to: Microsoft Office Applications (including One-Note and One-Drive), Opinio/Survey Tools, SharePoint, website administration (intranet site maintenance) Department Management Anticipate and appropriately react to needs of the department when conflict arises. Process expense reports for leadership team to ensure timely management of expenses and budget. Represent the leadership team with Clients by welcoming and registering visitors, arranging company dinners and other corporate functions; answering questions and meeting requests directed to leadership Understand primary contacts for suppliers and vendors and managing periodic correspondence Evaluate and recommend process improvements of department operations. Minimum Requirements High School Diploma Experience providing support for senior level executives in a fast-paced environment Highly detail-oriented with excellent time management and organization skills Ability to manage competing priorities and anticipate the needs of the department Demonstrated success in heavy calendar management Travel coordination in domestic and international travel highly desired Advanced knowledge of Microsoft Suite, including Outlook and SharePoint Social Media savvy understanding of major social platforms and recommend ways to incorporate social media into department communication on a global scale Excellent written and oral communication skills Comfortable managing internal and external relationships
McDonald's Oak Brook, IL 60523, USA
Job Description *LI-RM Field The Chicago Region is looking for an administrative coordinator to provide administrative and project support for the Field Service, Deployment and Communications Departments. The qualified candidate will possess excellent communication, interpersonal and organizational skills as well as a customer service mindset. Must be able to work in a constantly changing, fast-paced team environment with the ability to anticipate needed resources. This role is based in Oak Brook, IL. Responsibilities Core Administrative Duties: Develop, consolidate and edit PowerPoint presentations, agendas, meeting summaries and other materials in support of meetings for leadership Effectively prioritize conflicting calendars to schedule meetings, webcasts and conference calls which may include meeting room selection and set-up, snacks/meals and other supplies as needed Draft and edit staff and owner operator emails as needed Draft, edit and maintain highly confidential documents, files and records following McDonalds RIM guidelines Code invoices, obtain appropriate authorization, and process for payment Create and update spreadsheets utilizing advanced Microsoft Office Suite skillset to include VLOOKUPs, Pivot Tables and charts Create and maintain email distribution lists as needed Actively participate as a member of the Office Management Admin Coordinator Team providing back-up as needed, collaborating and proactively sharing information and key learnings with a shared responsibility of maintaining the field office Key Process Management Duties: Manage the monthly sales close process to include data input of restaurant sales in Oracle sales system Input NRBES data into software tool Generate reports from various McDonalds systems, analyze data and develop new reports utilizing advanced Excel skills to combine data in a concise format Manage and update the US Structure Reporting/Hierarchy tool as needed Manage the onboarding process for Field Service and Deployment employees Meeting planning to include logistical selection utilizing M3, Cvent site registration set-up and management, budget oversight and day of event facilitation Manage the regions newsletters to include collecting entries, editing content, preparing newsletter and sending out to appropriate audience utilizing Poppulo software Minimum Requirements Requirements: Advanced knowledge of Microsoft Office Suite applications to include Outlook, Excel, Word, PowerPoint, Publisher, Paint, SharePoint and Access Must be technology savvy and a quick learner with a desire to train others Ability to anticipate needed resources and information to enhance or complete a project Strong verbal and written communication, project management and critical thinking skills Must be extremely proactive with a desire to stretch beyond the task list to support the team Must be an organized self-starter, possess a sense of urgency and have the ability to prioritize and multitask in a fast-paced, deadline driven environment Professional and adaptable to change with a positive attitude Ability to work and communicate clearly and effectively with individuals at all levels Experience working in a field office operations environment preferred
McDonald's Chicago, IL, USA
Job Description McDonalds USA is looking for a dynamic Executive Assistant. This is an excellent opportunity to build upon your professional experience in a fast-paced and team-oriented environment, supporting the Consumer and Business Insights group. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational and communication skills and a proven track record of getting results. Responsibilities Participate in the coordination and editing of communications, processes and tasks that align with and support the overall goals of the team and organization Track timelines and coordinate the completion of ongoing department projects Providing calendar management in Outlook Manage all travel arrangements and logistics including itinerary building, and expense report processing Work directly with departments to effectively communicate necessary employee matters (i.e. employee transfers, recognitions, anniversaries) to appropriate audiences Generate department related reports Develop, consolidate and edit PowerPoint presentations, agendas, meeting summaries and other materials in support of department meetings Assist with on-boarding process Plan international meetings 2x / year, and handle all department and direct report meeting planning & management on a routine basis Assist with expat related administrative tasks such as maintaining updated tax related travel calendar Minimum Requirements Bachelors degree or related experience preferred Tech savvy must know MS Office (Outlook, Word, Excel, PowerPoint) Strong communication and critical thinking skills Must be extremely proactive with a desire to stretch beyond the task list to support the team Demonstrates ability to handle and maintain confidential information Quick learner and ability to understand complex business issues Must be organized, motivated, and detail-oriented with superior follow-through Must be able to prioritize and work well under deadlines Strong attention to detail and ability to complete large volumes of work efficiently and effectively
McDonald's Chicago, IL, USA
Job Description McDonalds is lookingfor an Executive Assistant. This is an excellent opportunity to build upon yourprofessional experience in a fast-paced and team-oriented environment. You willbe a critical team member and will perform a wide variety of specialized andadministrative functions. The top candidate will possess strong organizationaland communication skills and a proven track record getting results in a teamenvironment and independently. Responsibilities Providing extensive calendar management in Outlook Manage all travel arrangements and logistics (domestic and international) including itinerary building, and expense report processing Participate in the coordination and editing of communications for senior leaders and functions that align with and support the overall goals of the team and organization Work directly with internal departments and external contacts to effectively communicate necessary information to the appropriate audiences Generate department related reports Track timelines and coordinate the completion of ongoing department projects Develop, consolidate and edit PowerPoint presentations, agendas, meeting summaries and other materials in support of department meetings Minimum Requirements Bachelors Degree or related experience preferred Demonstrates ability to handle and maintain confidential information Experience planning meetings or events highly desirable Must know MS Office (Outlook, Word, Excel, PowerPoint) Social media savviness helpful Strong communication, prioritization, and critical thinking skills Quick learner and ability to understand complex business issues Must be organized, motivated and detail-oriented with superior follow-through Must be able to juggle multiple projects, last minute requests, and work well under deadlines Strong attention to detail and ability to complete large volumes of work efficiently and effectively Must be extremely proactive with a desire to stretch beyond the task list to support the team Ability to adapt to a continually changing business and work environment Professional, reliable, driven and results-oriented
McDonald's Chicago, IL, USA
Job Description Our McDonalds Global Business Services (GBS) vision and capabilities are to connect our customers with the services and solutions they need, focus on achieving operational excellence, deliver tangible results, and pursue continuous improvement and innovation.The focus of this global role will be to manage a team of continuous improvement L6S black belts to drive a continuous improvement culture through training, co-ordination, implementation and execution of projects using principles of Lean/Six Sigma in day-to-day transactional operations while improving the customers experience. Responsibilities CI Black Belts must be clear and effective communicators to succeed in their roles as Six Sigma leaders, mentors, coaches, and trainers. In the course of their day, Black Belts will communicate with employees at all levels of the company. They must be able to speak the language of CI and Lean 6 Sigma applicable to the surrounding culture. Manage the CI Black Belt PMO who are responsible to plan and manage a portfolio of process improvement initiatives using industry recognized process improvement methodologies and tools. Drive the data collection and analytics to identify opportunities for improvement. Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement Act as a change agent to foster and support a daily work improvement culture throughout the organization. Expected to work closely with Finance, HR, Safety & Security and Creative Services within GBS to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements Participate/facilitate process improvement exercises such as VSMs, Kaizen events and Rapid Defect Reduction sessions throughout the business. Provide DMAIC based approach to projects to drive business value for the company, lead focused, collaborative, cross-functional deep-dive workshops for high priority initiatives and bring process and data driven focused approach to support the organization's goals Manage the CI Black Belt PMO who are responsible to drive data collection and analytics to identify opportunities for improvement. Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement Manage the CI Black Belt PMO who are responsible to collaborate with internal partners to ensure effective integration of initiatives as well as to foster collaborative and organizational learning. Develop collaborative partnerships with business leaders and stakeholders. Continually seek opportunities to increase customer satisfaction and deepen relationships Analyze opportunities as well as guide and plan actions around continuous improvement initiatives. Provide strong project management skills, expertise in quality management and ability to make major changes in organization - not let things fall through the cracks Propose and implement process improvements from external experience, 'bringing the outside in' mentality. Works with professionals in the design, development, supply chain and customer success / services to accomplish key projects that may be complex and detail-oriented Identify trends, replication opportunities and process variations as part of establishing a continuous improvement monitoring system Assist in development and execution of Global Business Services CI strategies Supports the business in decision making through data and interpretation from a lean perspective Drive sustainable change through the organization through collaboration and cross function work. Establish process, procedures to ensure sustainability of project results Assist in standardizing and sharing Best-In-Class continuous improvement practices throughout the organization. Ability to travel globally a few times/year (limited and/or as required) Minimum Requirements L6S Black Belt Certified with 5 yrs. of experience Bachelor's degree in any Engineering or Finance fields preferred L6S Black Belt Certification (online certifications are invalid), hands-on training and project execution PMP license a plus, candidates will need to show experience of managing project portfolio Ability to influence peer groups and senior executives, and work with globally distributed teams and functions Prior experience of managing and facilitating others on cross functional improvement projects Coach/mentor others on LS6 methodology and drive a culture of quality in the organization Candidate muse be able to communicate and articulate to all levels of the organization comfortably Ability to enable organization to become more self-sufficient and self-sustaining in process improvements
McDonald's Chicago, IL, USA
Job Description Definitions IT Solutions is the central IT organization to McDonalds and is made up of global and regional components.Global Technology Risk Management (GTRM) is the team which is ultimately responsible for the securing of McDonalds information assets at a global level. Within GTRM, the Global Identity and Access (GIA) team is responsible for managing how user IDs are issued and managed globally.The customer or stakeholder for a GTRM service or solution could be a technical service manager, a peer group in IT Solutions, or any consumer of IT services in the greater McDonalds enterprise including the markets which can and do consume technology with local decision power. Relationships The Security Service Manager will be a part of the Global Identity and Access (GIA) team and will work in close collaboration with the Security Operations team, Risk Management team and service managers from other IT Solutions teams.The Security Service Manager must partner with other service managers and others within the GIA team.The person in this role will also be required to occasionally present to leadership, up to and including the executive level.It will also be imperative that this person develop and maintain solid working relationships with the third party partners involved in the delivery of security services and foster high levels of accountability among the members of those teams. Position Purpose This Security Service Manager is responsible for managing and enhancing a custom developed user interface used by McDonalds IT administrators and end users globally to manage user accounts, access to applications, password resets and other identity management functions.This solution is used by approximately half a million people each year. This application is actively being updated and enhanced, and this Security Service Manager will be responsible for managing the development team, maintaining the schedule, and working with stakeholders to ensure enhancements meet their needs.The development team consists of over 50 people split between Chicago and India. The Security Service Manager is also responsible for managing the support team responsible for this solution and related identity management services. This person will understand and help influence the high level strategy and direction of leadership and lead the team in the execution of projects and daily activities as well as set clear expectations, goals, and requirements that must be obtained as a measure of success. This person will work closely with the other Global Identity and Access service managers and security engineers to ensure the solutions provided to customers are performing to expectation. Responsibilities Key responsibilities include: Manage strategic vendor partnerships with a focus on delivering efficient and secure solutions in a timely manner and with an extreme level of attention to urgency and thoroughness. Apply an understanding of digital commerce to identify and introduce necessary technical controls to protect consumer data, the integrity of systems, and prevent current fraud/abuse trends while providing an engaging and convenient customer experience. Drive strategic design, implementation, and support deployment processes and proactively develop and implement regular improvement priorities. Lead the adoption of the identity and access strategy through the documentation of a transparent business capability roadmap that is developed through close relationships with key business partners. Be a creative solution provider with the ability to translate customer/business needs into technical solutions. Occasionally represent the organization to senior leadership through briefings reports, planning sessions and other personal interactions. Manage McDonalds account management solutions for web and mobile. The main accountabilities of the Security Service Manager are to interpret and implement the direction, vision, and expectations for the group as prescribed by senior leadership.The position must closely partner with stakeholders and peer groups to ensure that the GTRM identity and access services are providing adequate protection to the information assets of the organization, along with efficient processes for allowing access.The individual must have a working knowledge of the current industry risks and trends as well as clear understanding of the McDonalds business and technical strategies in order to be accountable for identifying gaps and preparing identity and access solutions.Other accountabilities also include: 1. Participate in the design or enhancement stages of product development adding input or offering technical or process driven suggestions to ensure product teams understand any potential security risks and comply with current security standards. 2. Work with peers in GTRM as well as other IT groups and third parties to identity upcoming business or technical needs and develop solutions within a transparent platform roadmap. 3. Advise and influence IT and business management regarding identity and access management best practices. 4. Develop, enhance, and deliver relevant identity and access services that focus on ease of customer integration and improving the overall security posture of the environment. 5. Ensure the organization has the necessary identity and access capabilities to comply with all laws, regulations and internally developed standards and policies surrounding the confidentiality, availability, and integrity of our information assets. 6. Maintain healthy and measured accountability between McDonalds and its suppliers and ensure proper service support documentation is in place to facilitate this accountability. Minimum Requirements Minimum requirements 4 year degree or equivalent work experience Experience in multi-national / global organizations 8+ years of progressive IT industry experience Strong history of growing and managing vendor partnerships 2+years of identity and access management experience Strong ability to develop strategic direction and long term objectives without supervision Proven communication skills with the ability to translate complex technical issues or concepts to non-technical audiences in a clear and concise manner that focuses on business value Ability to interpret and understand business needs and translate into technology solutions Strong ability to assess urgency and prioritization and make good decision based upon situational circumstances Desired experience Experience managing a web development team Experience with Microsoft Identity Manager, ADFS, Azure Active Directory or identity management tools from other companies Experience in web application development and deployment Experience in managing large distributed project and support teams Familiarity with Scrum, or other agile methodologies Familiarity with complex multi-national companies and distributed business models is a plus Proficient in technical writing and creation of policies, standards, procedures and guidelines Familiarity with the ITIL operating model, other operational skills such as Six Sigma a plus
McDonald's Chicago, IL, USA
Job Description McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. At McDonald's, we are dedicated to using our scale for good: good for people, our industry and the planet. We see every day as a chance to have a genuine impact on our customers, our people and our partners. We will continue to take on big, global initiatives while remaining great neighbors and supporters of our local communities. We are moving fast and are building a world class team to help us. This means that McDonald's is looking for innovators, leaders, sprinters who are focused on creating memorable experiences for our customers, employees and partners. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world. As our Director - Digital Alignment, you will have significant opportunities to make an impact as a strategist, consultant, and key advisor to our Chief Digital Officer and the Senior Digital Leadership team. You will also work in close collaboration with met digital leaders, IT leaders, and Global and Marketing Marketing and Operations leaders. Responsibilities KEY RESPONSIBILITIES Manage the CDO Agenda/Time/Priorities: Act as key advisor to the CDO and the Sr Digital Leadership team. Assist in effective decision making Support CDO with setting of priorities; balance of time/effort between internal team, Segment leadership teams, functional colleagues and external partners/agencies; follow up on key commitments. Work closely with exec assistant on calendar and with CDO on standing actions. Drive Internal Communications and Team Alignment: Work closely with CDO to devise a communication strategy and rhythm for key leadership messages and deliverables. Responsible for all key written deliverables for Digital updates to other Sr Leaders and Committees. Define cadence and approach for meetings with direct reports and for full team meetings. Support CDO with ad hoc commitments. Examples: world-wide convention, presentations to SLT/others as required, information gathering/analysis, team meetings. Coordinate Execution of Strategic Initiatives Support CDO in driving the Global digital strategy and plan; ensure implementation of relevant work streams coming out of strategy. Candidate should expect to lead one or two key project initiatives while supporting other digital programs. Apply a financial rigor to all initiatitves and drives for alignment to overall business goals. Provide innovative thought leadership to business units and executive projects and initiatives. Support Digital Leadership Team Drive the appropriate cadence of meetings, orchestrate agenda definition, lead meeting preparation and coordinate pre reads/agenda, ensure we follow up on standing items, help CDO prioritize topics, keep Digital Leads engaged with relevant communication and updates between meetings. Recommend and organize external speakers/inspiration. Ensure all staff issues are addressed properly, efficiently and keep track of progress until resolved with the utilization of a comprehensive task tracker. Manage the Business Review Coordination Coordinate monthly business reviews for Digital Liaise with Digital leadership team to conduct a detailed review on business results, technology portfolio, and budget review Candidates for this role should have authoritative business acumen and strong financial understanding. Minimum Requirements REQUIREMENTS (SKILLS AND CAPABILITIES): Masters Degree in Business Administration or related field Prior management consulting or agency experience 7+ years executive level experience Impeccable managerial and interpersonal skills Proven track record of effectively interacting with senior management Ability to work strategically and collaboratively across departments Effective, versatile and action-oriented Excellent communication skills Candidates for this role should have authoritative business acumen and strong financial understanding. Detail-oriented organizational and process management skills Emotional intelligence and ability to establish strong and trusting relationships Demonstrated aptitude for analytics
McDonald's Chicago, IL, USA
Job Description McDonalds Corporation seeks a Junior Executive Recruiter (contract) to focus on sourcing and researching phenomenal leaders and connecting them with opportunities at the company globally. You will be closely collaborating and learning from our Executive Recruiter and play a crucial role throughout the search process; interacting directly with a wide variety of internal clients as well as external stakeholders. You must be a high-performing individual who thrives on driving a best practices environment and seeking continuous improvement to be successful in this role. Responsibilities The Junior Executive Recruiter will be responsible for the following high-impact contributions to the executive search process: Research: Conduct in-depth research to build out search strategy, candidate source lists and market maps Generate and cultivate external candidate leads by adeptly employing a variety research methods, tapping both formal and informal sources of information Leverage deep user experience with LinkedIn Recruiter, BOOLEAN search and Brass Ring Source & Engage: Exercise excellent presentation skills, demonstrating proven success capturing the attention of passive candidates through outreach that is personalized, engaging and compelling Employ exceptional client relationship management skills by serving as an ambassador of McDonalds to ensure an exceptional candidate and Hiring Manager experience at every stage of the recruitment process Effectively screen candidates to recommend for Senior Recruiter to interview by identifying, verifying and documenting qualifications based on position profile Pro-actively support communication and coordination with candidates including scheduling calls, interviews and logistics Track & Report: Collect and track candidate information in the database, ensuring highest quality standards Create and maintain client facing documentation, specifically search status update reports Capture and report meaningful data for benchmarking including market intelligence, industry trends, and organizational structures within the competitive landscape to drive a customized and informed search strategy Minimum Requirements PREFERRED QUALIFICATIONS Demonstrated success working in Executive Search supporting passive candidate recruitment Exceptional communicator with a track record of successfully influencing across all levels of an organization Enthusiastic collaborator and relationship builder with proven success establishing positive and pro-active partnerships with internal clients to inspire trust, including with Administrative and Support function team members Demonstrated interviewing and screening skills across a variety of corporate functional areas Attention to detail with outstanding prioritization and organization skills---Leveraging a project-management mindset and a history of successfully driving a number of assignments with competing priorities/deadlines Strong time management skills and a deep sense of urgency around internal client deliverables Business acumen with a strong sense of curiosity who aims to better understand relevant functional/industry/commercial context as it relates to the search
McDonald's Chicago, IL, USA
Job Description Coordinates, oversees, and/or performs a wide variety of administrative, coordination and department support activities.Coordinates the provision of office and staff support services to the office, and oversees and/or participates in the coordination, supervision, and completion of special projects and/or events.May serve on a variety of committees in a support capacity.Key customers include US business departmental staff, owner/operators, restaurants and vendor partners. Responsibilities Provide administrative support for Menu Innovation Vice President, Sr. Directors and overall team. Responsibilities to include calendar management, making travel arrangements, communications, client relations, expense reporting, webcast management,management of team meetings and events and managing administrative inquiries as appropriate. Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required. Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the office. Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate. Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the department. Ability to multi-task and work in a team environment is extremely important. Strong interpersonal communication skills and the ability to work effectively without direct supervision. Knowledge of current and emerging trends in technologies, and proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint). Performs miscellaneous job-related duties as assigned. Minimum Requirements Five years prior administrative experience working in a multi-functional environment required Advanced Microsoft Office Skills: Outlook, Word, Excel, PowerPoint High level of organizational skills and attention to detail required Maintain high level of professionalism Must be proactive, resourceful, and solution oriented, looking for ways to add value and assist the team Proven ability to work independently as well as part of a cohesive team Demonstrated ability to multi-task and prioritize work with a strong attention to detail Customer service-focused with an ability to work collaboratively with others Must demonstrate positive and helpful demeanor Ability and desire to stay current in office productivity technology tools