Consumer Response Representative

  • Reynolds Consumer Products
  • Richmond, VA, USA

Job Description

Join Reynolds Consumer Products… a world of opportunities! At Reynolds Consumer Products we are passionate about achieving results and have fun winning as a team! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career and make a positive impact? Then we have an opportunity for you! We are searching for a Consumer Response Representative to join our team located at our facility in Richmond, VA. Your Role: As a Consumer Response Representative, you will be responsible for processing and responding to consumer requests and inquiries as well as all complaints and conerns. You will have the opportunity to:Respond to consumer with appropriate answers regarding company policy Answers manufacturing and non-manufacturing complaints from consumers Handle unsolicited ideas submitted to the company and determine their nature Follow up with requested information and ensure consumers question is answered Ultimately, you will play a vital role in our company by directly connecting us to our consumers and ensuring that all of their needs are met and they are satisfied. You will love it here if… You are a natural people-person You thrive in a fast-paced environment You are thorough and organized You are independent but enjoy working with a team We need you to have:High School diploma or equivalent 2 years of related professional customer service Excellent capabilities in Microsoft Office Icing on the cake:BA/BS degree in a related field Experience in the Consumer Product Goods industry Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Reynolds Consumer Products is an Equal Opportunity Employer EEO AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Reynolds Consumer Products is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO is The Law Poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf The Pay Transparency Policy Statement can be found on this link: http://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html The poster and the supplement can be found on this link. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm For applicants or employees who are disabled, or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by calling us at (847)482-3550 or email Recruitment@ReynoldsBrands.com. No recruiter calls or emails please.