Progressive Insurance

188 job(s) at Progressive Insurance

Progressive Insurance San Antonio, Texas
Job Description - Inbound Sales Representative - Work From Home (152025) Inbound Sales Representative - Work From Home Job Number: 152025 Licensed Inbound Sales Representative – Work From Home We are seeking those that have an active insurance license to join our team as a inbound sales rep working remotely from your home. On our team, you'll be taking inbound calls from customers interested in buying insurance. NO COLD CALLING! We'll provide you with office equipment and training virtually so that you can feel confident you're providing the best possible customer service while still in a work from home environment. As the voice of Progressive to our customers, you'll explain policy coverage and sell insurance products and services. You'll have the support of a virtual, collaborative team, which includes ongoing coaching and development. Pay Rate: $15.50 -$19.00 per hour, plus:$500 Property & Casualty or Personal Lines license sign-on bonus! Additional 10% shift differential pay when you work evenings or weekends Top performance awards and contests with cash payouts Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance 2018 Training Start Dates & Schedule:Start Date: September 10, 2018 Training Hours: Monday – Friday, 10:00am – 6:45pm (EST) Work Schedule Options: Choose from 3 schedule options with start times between 9:00 a.m. – 11:00 a.m. local time including one weekend day Duties & Responsibilities:Build trust by understanding the unique needs of our customers, and offering the best insurance solutions to meet those needs Educate customers on our insurance products and services while identifying opportunities to sell additional products Qualifications:Must live within 60 miles of San Antonio, TX Active Personal Lines or Property & Casualty (P&C) license One or more years of college education or relevant work experience Work or educational experience must include:Customer service, sales and/or influencing others Fast paced and changing environment Multitasking and time management skills Effectively communicating verbally and in writing Computer skills Prefer previous remote work experience and/or contact center experience Benefits & Perks:As one of the largest auto insurance companies, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive culture that embraces strategic thinking, drive and passion. Progressive employees also benefit from:Paid training, tuition assistance and career development Diverse, welcoming team with Employee Resource Groups Wellness program with discounts & rewards Standard benefits (medical, dental, vision) 401k which includes dollar-for-dollar company match of up to 6% Work From Home Office Details:Designated workspace that is free from noise and other distractions and allows for dedicated focus Remote office internet connection should be via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up. Your computer or router should be physically connected to the modem by a cable. No wireless connection All Progressive hardware you receive needs to be connected to a surge protector Apply Today! Equal Opportunity Employer Job: Contact Center Primary Location: United States-Texas-San Antonio Schedule:Full-time Employee Status: Regular Work From Home (100%): Yes
Progressive Insurance Mayfield Village, Ohio
Job Description - IT Quality Assurance Analyst Lead (152155) IT Quality Assurance Analyst Lead Job Number: 152155 This position is open to candidates in either Cleveland, OH or Colorado Springs, CO Why Progressive? We're a company that doesn't stop until a job is finished, with a goal to consistently test our limits and exceed expectations. As a member of our IT group, you'll have the opportunity to work on market-changing projects in a dynamic, collaborative environment where innovative thinking is encouraged. Also enjoy competitive compensation, a first-class benefits package and generous relocation assistance. A veteran Test Lead experienced leading the testing strategy and test teams for large scale projects >50K hours setting direction across projects within a large program. Ideal candidate will have solid experience in both manual and automated testing along with experience collaborating with 3rd party vendors and onshore and offshore staff. Experienced with SCRUM and working in TFS and have a strong learning agility. Experience in risk-based testing and the insurance industry is a plus. Responsibilities include: • Develops and documents testing strategies and methodologies within the department and/or operating group and ensures they are applied. • Communicates with internal and external contacts on large-scale, company projects. Partners with other IT leaders, refines testing strategies for the entire operating group. • Analyzes the testing needs of a system, the risks posed by the possible defects in that new system, as well as evaluating the likelihood of such as defect. • Identifies risks/potential problems to testing methodologies that introduce excessive risk to the delivery of a system or to the final product. Quantifies risk, identifies alternative solutions and provides a cost based risk analysis. • Reviews test plans, test cases and test scripts to ensure consistency with strategic direction, goals and objectives. • Provides coaching and feedback to other Quality Assurance Analysts. • Makes recommendations on testing approaches including what to test or exclude, who should test and how the test should be performed. • Identifies data needed to accurately and intuitively measure intangibles such as productivity and quality. Develops processes to collect data. Analyzes the data over time, group and project boundaries, and development methodologies. • Responsible for identification and implementation of process improvements that span department and/or operating group. • Develops metrics intended for the entire operating group and often can be used in other areas. • Develops standards for production applications. Leads improvements in overall quality results through the use of statistical measurements and tools. • Influences process changes through statistical analysis and recommendations to management and customers. • Considers the strategic advantages of automated tool use when conducting analysis. Determines if system or process is a candidate for automation. • Incorporates consideration of automated tools in system/process analysis. • Identifies opportunities to use automated technologies within area of system responsibility. • Proactively investigates new tools and processes, implements and makes them available for their department and/or operating group. Preferred Skills: • Ability to organize and lead large, complex testing efforts over 50K hours setting direction across projects within a large program. The candidate will need to effectively allocate work and monitor progress. • Ability to write a test approach/strategy. • Experienced in overseeing multiple Test Leads • Must have experience leading an automation strategy for a project; including some hands-on experience with automation with FIT, WebDriver, MS Test, Postman and GitHub as the preferred tools. • Experience in issue resolution and status reporting. • Experienced in using TFS to generate data for metrics & reports. • Ability to conduct test risk analysis and risk based testing. • Experience in defining vendor interaction standards • Understanding of SQL Queries, Views, and Stored Procedures. • Understanding of web services and APIs and the technologies that support them. • Experience with basic testing types including: Component (Black Box), Security, Usability, Web Services, Database, and Desktop/Client. • Understanding of different types of testing techniques beyond Positive, Negative, Boundary Value. • Understanding of phases of testing (Unit, Integration, System, UAT) • Experience with packaged software implementations including integration with legacy systems. • Experience mentoring other QA professionals Key soft skills: • Strong written & verbal communication skills • Ability to collaborate across large teams and senior leaders. • Management of 3rd party vendors • Coaching, influencing, and negotiating skills • Relationship building • Critical thinking Must have Qualifications: • Bachelor's degree in Business or Information Technology, or related discipline (Computer Science, Management Information Systems, Math, Business Management, Information Systems) and a minimum of 6 years of work experience analyzing, testing and implementing business system changes or user acceptance testing. Experience must include planning, analyzing and executing testing of multiple applications with significant size, scope and complexity (e.g Sales, Servicing, Billing Applications). • In lieu of a degree, a minimum of 8 years of related work experience (see above) • Strong technical aptitude and proven analytical skills required. Demonstrates the ability to understand technical requirements, concepts and procedures. • Extensive knowledge and application of industry-standards, methodology, and terminology relating to software quality assurance, testing, and risk exposure. • Extensive experience in complex troubleshooting and problem solving. Uses this experience to provide direction to others. • Demonstrated leadership skills with the ability to coach, mentor, negotiate with and influence others. • Excellent communication skills (verbal and written) within team environment, business contacts and management. • Ability to work independently in a fast-paced environment with tight deadlines and changing priorities. Progressive Offers: • Gainshare bonus of up to 15% (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives) • Medical, dental, vision and life insurance benefits • Ongoing training and opportunities for career advancement • Award winning, inclusive environment with Employee Resource Groups • Flexible shifts, casual dress, and great corporate culture • 401k plan • Tuition assistance • Employee discounts • Child care subsidy • On-site clinical care and fitness center Here are a few things to keep in mind when applying with us: • You'll be asked for information around your employment history and educational background • After applying, you are able to monitor your status in the recruiting process on your profile • A recruiter will contact you by email or phone if you are under consideration for a current position • Some positions require candidates to meet company requirements on our online assessment test • Candidates must pass a comprehensive background check Equal Opportunity Employer Sponsorship is not available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance N New Hyde Park, New York
Job Description - Claims Adjuster Trainee - New Hyde Park NY (151440) Claims Adjuster Trainee - New Hyde Park NY Job Number: 151440 Our Claims Adjuster Trainees help our customers get back on the road after an accident. This can be a stressful time for our customers, so we're looking for people with a passion for helping others. As a Claims Adjuster Trainee, you'll have the opportunity to put your customer service, problem solving, and organizational skills to good use. From an office environment and primarily via phone, you'll gather details, investigate accidents, and manage the claims process. We'll teach you the insurance stuff-you'll start out with training where you'll learn about insurance contracts and property damage. We just ask that you be willing to work hard in a fast-paced and ever-changing environment. In exchange, we'll give you some pretty nice perks. Pay: $54,000, plus an annual gainshare bonus of up to 16% of your salary! Progressive rewards each of us with an annual bonus based on company performance. Schedule:Onboarding (first three months) will be Monday- Friday from 9:00 am - 5:00 pm. You will attend an out of town training class in OH or AZ within the first month of the position. The post onboarding schedule will be Tuesday-Saturday from 9:00 am to 6:00 pm. In order to accommodate our customers, the commitment to working Saturdays may be permanent or an on a rotational basis determined by business needs. Duties & Responsibilities:* Determine liability (who's at fault for the damages) * Interview customers, claimants, and witnesses * Partner with appraisers/estimators to manage vehicle repairs * Negotiate with customers and other insurance carriers Qualifications: * Bachelor's degree or a combined total of five years of work experience and/or college education * Work or educational experience must include:o Making decisions o Solving problems o Planning, prioritizing and organizing o Effectively communicating verbally and in writing o Customer service * Valid driver's license Benefits & Perks:As one of the largest insurance companies, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an environment that embraces strategic thinking, diversity, drive and passion. Progressive employees also benefit from: * Paid training, tuition assistance and career development * Inclusive, welcoming culture with Employee Resource Groups * Wellness program with discounts & rewards * Earning paid time off after first two weeks and the standard benefits (medical, dental, vision, 401k) Apply today! Equal Opportunity Employer Job: Claims Primary Location: United States-New York-N New Hyde Park Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - Digital Designer, Paid Media and Social Media (152150) Digital Designer, Paid Media and Social Media Job Number: 152150 Digital Designer, Paid Media & Social Media 96 Octane, Progressive's in-house agency, is looking for a passionate, organized, self-motivated designer. This designer will understand paid media advertising including desktop and mobile display ad units, as well as paid and organic content for social media platforms (Facebook, Instagram (posts and stories), Snapchat, and Pinterest). A desire to stay on top of digital and social trends will be key to the success of this position as you will be working on multiple tasks including new innovative formats, illustrations, photography, and animations. This role requires someone who can work in a collaborative, high-energy environment. We need a creative do'er with a high level of creativity and the ability to tell stories in a visual format. You are the ideal candidate if you are:An ambassador of our brand - living and breathing social media and digital advertising Flexible to shift projects, priorities, and innovate Able to animate & illustrate, bringing static creative to life Proven to have an eye for photography and the ability to capture compelling moments Able to understand different targeted audiences and demographics Applicants are asked to provide online links to their creative portfolios and/or PDF work samples To learn more about our internal creative agency, visit http://www.96-octane.com Knowledge, skills, and experience:Bachelor's degree in Web Design, Graphic Design or related field of study (Visual Communications) In lieu of a degree, a minimum of 5 years related web site design, graphic design or multimedia development experience Working knowledge of the following technologies and software: HTML, CSS, JavaScript, JQuery, Photoshop, Visio, PowerPoint, Flash, InDesign, Illustrator, iOS, and Android development Proficiency in working with Adobe Creative Suite Demonstrates basic knowledge of graphic design Basic familiarity with rapid prototyping tools Gains a broad understanding of system functionality Demonstrates basic knowledge of insurance business Good communication skills, verbal and written as well as listening Videography experience considered a plus Our company As one of the largest auto insurance companies in the nation, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from:Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance 401k which includes dollar-for-dollar company match of up to 6% Paid training, tuition assistance and career development Diverse, welcoming culture with Employee Resource Groups and casual dress Onsite gym and wellness programs with discounts & rewards Healthcare onsite and standard benefits (medical, dental, vision) Apply today! Equal Opportunity Employer Sponsorship is not available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate Job: Marketing Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance N New Hyde Park, New York
Job Description - House Counsel Paralegal (152043) House Counsel Paralegal Job Number: 152043 Join our collaborative team of dedicated individuals. Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. House Counsel Paralegal - PIP As a House Counsel Paralegal, you'll be responsible for preparing all motions for summary judgment and affidavits for our North New Hyde Park house counsel office. Preferred experience with Personal Injury Protection. EDUCATION AND/OR EXPERIENCE:Education and/or experiences listed below are the minimum requirements for job entry. Bachelor's degree or Paralegal Certificate and 2 years related experience in a legal environment In lieu of a degree or Paralegal Certificate, 4 years paralegal-level work experience KNOWLEDGE, SKILLS/ABILITIES:Knowledge, skills/abilities listed below are the requirements needed to be proficient in the job. - Solid knowledge and understanding of legal terminology and procedures - Strong written and verbal communication skills - Ability to operate a personal computer with a good working knowledge of the following software applications: Word, Excel, SharePoint and PowerPoint - Strong organizational skills What Progressive Offers:* Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives) * Flexible work arrangements and casual dress * Ongoing training, tuition assistance and opportunities for career advancement * Award winning, supportive environment including Employee Resource Groups * Medical, dental, vision and life insurance benefits * 401k plan * Employee discounts * Child care subsidy * On-site clinical care and fitness center Apply Now Apply now and find out what it's like to be valued for the talent and passion you invest in all that you do. Here are a few things to keep in mind when applying with us:* You'll be asked for information around your employment history and educational background * After applying, you are able to monitor your status in the recruiting process on your profile * A recruiter will contact you by email or phone if you are under consideration for a current position * Some positions require candidates to meet company requirements on our online assessment test * Candidates must pass a comprehensive background check Equal Opportunity Employer Job: Legal Primary Location: United States-New York-N New Hyde Park Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Victoria, Texas
Job Description - Claims Adjuster Auto Damage - Victoria, TX (152039) Claims Adjuster Auto Damage - Victoria, TX Job Number: 152039 Claims Adjuster - Auto Damage As an auto damage claims adjuster, you'll have a key role on our claims team. You will be responsible for managing, coordinating, and making critical decisions regarding the repair process for our customers. Serving as the Company's representative with our customers, you'll also work closely with body shops and others to negotiate repair pricing and assess liability. This role will also provide the opportunity to rely on your leadership and conflict management skills as you direct the repair process from beginning to end. If you're a critical thinker with strong attention to detail and a passion for customer service, you'll feel right at home at Progressive. Bring your expertise in decision making, managing and negotiation to Progressive, and you'll benefit from a collaborative, supportive team. Location: Victoria, TX Duties and Responsibilities:* Identify and assess related and unrelated (prior) auto damage and set clear expectations on timeline for repairs and outcome * Inspect vehicles and write estimates, documenting claim related information and making decisions consistent with claims standards and local laws * Complete timely estimates, documenting updates * Make total loss determinations and establishes total loss evaluations * Develop strong relationships with body shop owners, managers and technicians * Stay connected with customers, providing timely updates on repair process * Evaluate and handle payments of claims and resolution of claims without payments * Review and determine validity of any supplement requests Qualifications: * Bachelor's degree or a combined total of five years of work experience and/or college education * One year in the automotive repair/appraisal or insurance industry * Work or educational experience must include:o Making decisions o Solving problems o Planning, prioritizing and organizing o Effectively communicating verbally and in writing o Customer service * Valid driver's license and auto insurance * Previous experience in the following is strongly preferred, but not required:o Experience in the auto insurance industry o Understanding coverage and liability Benefits and Perks:As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from: * Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance * Ability to work independently and manage inventory while adjusting claims * Structured support system that encourages continued career development * Paid training and tuition assistance * Inclusive, friendly culture with Employee Resource Groups * Dedication to work/life balance including beginning to earn paid time off after your first two weeks * Wellness program with discounts & rewards and the standard benefits (medical, dental, vision, 401k) Apply now to find a job you'll love! Equal Opportunity Employer Job: Claims Primary Location: United States-Texas-Victoria Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - IT Manager - Service Desk Tier 1 (152176) IT Manager - Service Desk Tier 1 Job Number: 152176 Join a place where innovation and creativity are a way of life Why Progressive? We're a company that doesn't stop until a job is finished, with a goal to consistently test our limits and exceed expectations. As a member of our IT group, you'll have the opportunity to work on market-changing projects in a dynamic, collaborative environment where innovative thinking is encouraged. This position is available in Cleveland, OH Manager - IT Service Desk As an It Service Desk Manager, you will manage a team of IT Support Desk Specialists within a Tier 1 Service Desk organization. IT has a large presence in Progressive with approximately 3,300 employees supporting our systems and processes. The IT Service Desk has approximately 140 employees. In this role, you will directly manage a team responsible for providing technical support to Progressive employees and our external Agents. We handle approximately 30,000 incident tickets a month through channels including phone, chat, and self-service portal. You will also create strong partnerships across the organization to enable effective coordination and communication of critical issues to improve the customer experience. Preferred Skills: Bachelor's Degree in an IT discipline, Computer Science or MIS preferred. In lieu of a degree, equivalent work experience may be accepted. Solid understanding of IT supported technologies, and a broad knowledge of IT Technology and infrastructure. Excellent interpersonal and communication skills with the ability to interact effectively with others, including various levels of management. Prior experience managing a technical service desk in a large organization Key Responsibilities: Oversees the operations of an enterprise-wide, multi-channel IT Service Desk for the Progressive Corporation Monitors and measures the performance and results of IT Service Desk resources and provides direct and timely performance feedback Reviews work output in order to ensure resource timeliness and quality Develops, coaches and motivates others to improve performance and develop new skills Manages relationships with other managers, business stakeholders and/or IT customers Contributes to and implements business area plans for the IT Service Desk, integrating activities with Business and IT strategy and direction Ensures adherence to Company and IT enterprise standards, goals, processes and policies as they relate to the IT Service Desk; communicates and reinforces corporate-wide and IT specific strategies Leverages data, both quantitative and qualitative, to understand obstacles to delivering business value to IT Service Desk customers and takes action to address issues Initiates action to assure delivery of various aspects of projects, process improvements or work efforts Occasional travel, evening/night hours may be required; weekend hours may be required KNOWLEDGE, SKILLS & EXPERIENCE: Bachelor's Degree in an Information Technology discipline or related field of study (e.g., Computer Science, MIS) and two years of work experience leading or managing technical resources and/or an IT service desk. In lieu of a degree, a minimum of four years of work experience leading or managing technical resources and/or an IT service desk may be accepted. Solid understanding of IT supported technologies, and a broad knowledge of IT Technology and infrastructure. Excellent interpersonal and communication skills with the ability to interact effectively with others, including various levels of management. Excellent leadership skills with the ability to execute short-range plans Should also have the ability to react quickly to issues, and develop both short and long term solutions. Excellent time management skills and ability to multitask, prioritize, and pay close attention to details. Advanced PC skills with a working knowledge of associated software, including spreadsheets. Strong working knowledge of Progressive's systems, safety, quality and operational procedures, training manuals, and company policies and procedures. Our company As a technology leader in the auto insurance industry, Progressive offers tech professionals access to new technologies and the support of a collaborative team. With encouragement and flexibility to test your own ideas, you'll directly impact company growth and success. You'll also benefit from: Annual gainshare bonus of up to 40% of your salary; Progressive rewards each of us with an annual bonus based on company performance 401k which includes dollar-for-dollar company match of up to 6% Dedication to work/life balance which includes flexible work arrangements and tools to support your lifestyle Commitment to technology innovation through initiatives like our Business Innovation Garage where professionals can test new ideas, technology and prototypes Dynamic company culture that encourages engagement, supports Employee Resource Groups, values your input and embraces a relaxed atmosphere Onsite gym and wellness programs with discounts & rewards Healthcare onsite and standard benefits (medical, dental, vision) Relocation assistance to Northeast Ohio or Colorado Springs may be available Learn more about all Cleveland has to offer https://www.youtube.com/watch?v=56p2ENKC1Bw Learn more about all Colorado Springs has to offer https://www.youtube.com/watch?v=CDa2S6IwbGk Apply today! Equal Opportunity Employer Progressive is an Equal Opportunity Employer. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Sponsorship is not available for this position. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - Software Developer/Senior (152046) Software Developer/Senior Job Number: 152046 Software Developer or Senior Our Team Our Information Technology team of 3,000+ ensures Progressive is a successful, always evolving company. Partnering with other business areas, our team ensures high quality, innovative technology solutions are available for customers, agents and employees. On our team, you'll help us drive efficiency and effectiveness across company initiatives. If you're looking for a challenging career opportunity learning & supporting several applications that provide critical information to our Progressive Agent community, then this is the position for you! Your Role on Our Team The systems in our Agency Services Service Management team support our Agent community, and range in technology, from distributed, mainframe, and web-based applications. You will have both project work and systems support. This role provides opportunities for you to learn & grow, while utilizing your attention to detail skills, and honing your ability to build & maintain effective relationships with teammates and business customers. From a technical perspective, knowledge & experience working in .NET framework, ASP.NET, and C# are ideal, with SSIS experience being a plus. This position is located in Mayfield Village, OH. Day-to-Day Responsibilities · Analyze requirements for software programs or application enhancements · Create detailed programming specifications · Write and modify code for complex software programs, components or applications · Create and maintain documentation · Research complex technical problems and recommend solutions · Provide input and advice to others in designing or programming best practices · Promote understanding of specific technologies and tools, including newly emerging concepts · On-call hours and limited travel may be required Must Have Qualifications · Bachelor's degree in Information Technology or related field (Computer Science, Software Engineering) and two years of related work experience designing, programming, and supporting software programs and applications · Instead of a degree, four years of related work experience designing, programming, and supporting software programs or applications may be accepted What Else We Look For · Knowledge of computer coding/programming languages and software development concepts · Knowledge of data structures, data management practices, system interaction patterns and interfaces · Basic knowledge of vendor software integration and interaction patterns · Technical troubleshooting, diagnosing and problem solving skills · Organizational skills and ability to work on multiple projects and/or assignment simultaneously · Ability to analyze data from various sources and determine next actions · Ability to work in a team-oriented environment · Listening, verbal and written communications skills · Ability to adapt to new situations and learn quickly · Ability to research and find technology solutions and maintain awareness of emerging technology Our Company As a technology leader in the auto insurance industry, Progressive offers IT professionals access to new technologies and the support of a collaborative team. With encouragement and flexibility to test your own ideas, you'll directly impact company growth and success. You'll also benefit from:· Annual gainshare bonus; Progressive rewards each of us with an annual bonus based on company performance · 401k which includes dollar-for-dollar company match of up to 6% · Dedication to work/life balance which includes flexible work arrangements and tools to support your lifestyle · Commitment to IT innovation through initiatives like our Business Innovation Garage where professionals can test new ideas, technology and prototypes · Dynamic company culture that encourages engagement, supports Employee Resource Groups, values your input and embraces a relaxed atmosphere · Onsite gym and wellness programs with discounts & rewards · Healthcare onsite and standard benefits (medical, dental, vision) · Relocation assistance to Northeast Ohio or Colorado Springs may be available o Learn more about all Cleveland has to offer https://www.youtube.com/watch?v=56p2ENKC1Bw Apply today! Equal Opportunity Employer Sponsorship is not available for this position Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - Software Developer Senior (151025) Software Developer Senior Job Number: 151025 Software Developer Senior Our Team Our Information Technology team of 3,000+ ensures Progressive is a successful, always evolving company. Partnering with other business areas, our team ensures high quality, innovative technology solutions are available for customers, agents and employees. On our team, you'll help us drive efficiency and effectiveness across company initiatives. Your Role on Our Team Our Components Service Management team has an exciting opportunity for an Software Developer Senior in the Product platform. This is a team of 12 developers who maintain and support a set of shared Components that contain business functional logic for Product rate revisions. These Components are consumed by target applications like Quoting, Policy Servicing and External Communications. The Components team also supports the Document Delivery Architecture (DDA) for interacting with External Communication (EC) application Forms. You will help solve challenging problems with one of the core technologies within Product, while interacting with others across multiple platforms. Product Components developers mainly modify and write C# generic and state specific code that houses the business functionality logic for the platform. This position is available in either Mayfield Village, OH or Colorado Springs, CO. As an ideal candidate you will have:· Ability to analyze complex problems and identify corrective actions · C#, .NET development and debugging skills · Understanding of RESTful APIs, web services and/or service oriented architecture · Able to learn quickly during onboarding to gain working knowledge of the Components applications and their frameworks Day-to-Day Responsibilities:· Analyze requirements for software programs or application enhancements · Perform problem analysis to include identifying root cause and corrective actions to resolve application defects · Coordinate the testing and implementation of application defect fixes with target systems · Maintain and enhance generic and state specific Components for any changes in functionality for Rate Revisions, Discretionary and Enterprise projects · Provide technical support and guidance for users of Components · Review Components designs and code in support of the product Rate Revisions, project teams and Service management application teams · Create detailed programming specifications · Write and modify code for complex software programs, components or applications · Create and maintain documentation · Research complex technical problems and recommend solutions · Provide input and advice to others in designing or programming best practices · Promote understanding of specific technologies and tools, including newly emerging concepts · On-call hours are required, limited travel may be needed Must Have Qualifications · Bachelor's degree in an Information Technology discipline or related field (Computer Science, Software Engineering) and four years of related work experience designing, programming, and supporting software programs and applications · Instead of a degree, six years related work experience designing, programming, and supporting software programs or applications may be accepted What Else We Look For · In-depth knowledge of computer coding/programming languages and software development concepts in a large IT environment · In-depth knowledge of data structures, data management practices, system interaction patterns and interfaces · Knowledge of various corporate security rules, legal and regulatory obligations such as PCI, SOX or similar standards · Knowledge of vendor software integration and interaction patterns · Advanced technical troubleshooting, diagnosing and problem solving skills · Ability to analyze data from various sources to determine next steps · Organizational skills and ability to work on multiple projects and/or assignments simultaneously · Ability to coach and help others learn knowledge or skills in a specific area · Proven interpersonal skills with good listening, written and verbal communication skills · Uses a variety of techniques to demonstrate product expectations and prevent production problems · Uses a variety of techniques to stay current with common software development concepts and tools for solving technical problems Our Company As a technology leader in the auto insurance industry, Progressive offers IT professionals access to new technologies and the support of a collaborative team. With encouragement and flexibility to test your own ideas, you'll directly impact company growth and success. You'll also benefit from:· Annual gainshare bonus of up to 30% of your salary; Progressive rewards each of us with an annual bonus based on company performance · 401k which includes dollar-for-dollar company match of up to 6% · Dedication to work/life balance which includes flexible work arrangements and tools to support your lifestyle · Commitment to IT innovation through initiatives like our Business Innovation Garage where professionals can test new ideas, technology and prototypes · Dynamic company culture that encourages engagement, supports Employee Resource Groups, values your input and embraces a relaxed atmosphere · Onsite gym and wellness programs with discounts & rewards · Healthcare onsite and standard benefits (medical, dental, vision) · Relocation assistance to Northeast Ohio or Colorado Springs may be available · Learn more about all Cleveland has to offer https://www.youtube.com/watch?v=56p2ENKC1Bw · Learn more about all Colorado Springs has to offer https://www.youtube.com/watch?v=CDa2S6IwbGk Apply today! Equal Opportunity Employer Sponsorship is not available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - Software Developer Senior (151146) Software Developer Senior Job Number: 151146 Software Developer Senior Our Team Our Information Technology team of 3,000+ ensures Progressive is a successful, always evolving company. Partnering with other business areas, our team ensures high quality, innovative technology solutions are available for customers, agents and employees. On our team, you'll help us drive efficiency and effectiveness across company initiatives. Your Role on Our Team This is an exciting opportunity for a Software Developer Senior who has an eagerness to learn & expand their experience into the Usage Based Insurance (UBI) team working on Snapshot OBD and mobile related projects! In this role you will work on wireless device, AWS cloud based solutions, policy, batch, transaction, and order fulfillment. You will be performing analysis, design, and development of service-oriented software applications. Some of the skills we desire for this role are C#/Java, JavaScript, .NET development of Web services, APIs, Web applications, SQL and stored procedures, Windows services, and AWS services (S3, API Gateway, DynamoDB, and Lambda). Experience with Python, JSON, Angular JS, and XML/HTML experience would be a plus! This position is located in Mayfield Village, OH. Day-to-Day Responsibilities:Analyze requirements for software programs or application enhancements Create detailed programming specifications Write and modify code for complex software programs, components or applications Create and maintain documentation Research complex technical problems and recommend solutions Provide input and advice to others in designing or programming best practices Promote understanding of specific technologies and tools, including newly emerging concepts Participation in the rotational on-call, monitoring and dashboard responsibilities, and meeting SLA/OLAs in resolving issues through Remedy is required. Must Have Qualifications Bachelor's degree in an Information Technology discipline or related field (Computer Science, Software Engineering) and four years of related work experience designing, programming, and supporting software programs and applications Instead of a degree, six years related work experience designing, programming, and supporting software programs or applications may be accepted What Else We Look For In-depth knowledge of computer coding/programming languages and software development concepts in a large IT environment In-depth knowledge of data structures, data management practices, system interaction patterns and interfaces Knowledge of various corporate security rules, legal and regulatory obligations such as PCI, SOX or similar standards Knowledge of vendor software integration and interaction patterns Advanced technical troubleshooting, diagnosing and problem solving skills Ability to analyze data from various sources to determine next steps Organizational skills and ability to work on multiple projects and/or assignments simultaneously Experience working in a large, multi-developer, application environment Collaboration skills to work effectively with peers, groups outside of the organization, and business customers Design standard development experience Problem identification/resolution skills Ability to coach and help others learn knowledge or skills in a specific area Listening, verbal and written communications skills Uses a variety of techniques to demonstrate product expectations and prevent production problems Willingness to learn & stay current with common software development concepts and tools for solving technical problems Our Company As a technology leader in the auto insurance industry, Progressive offers IT professionals access to new technologies and the support of a collaborative team. With encouragement and flexibility to test your own ideas, you'll directly impact company growth and success. You'll also benefit from:Annual gainshare bonus of up to 30% of your salary; Progressive rewards each of us with an annual bonus based on company performance 401k which includes dollar-for-dollar company match of up to 6% Dedication to work/life balance which includes flexible work arrangements and tools to support your lifestyle Commitment to IT innovation through initiatives like our Business Innovation Garage where professionals can test new ideas, technology and prototypes Dynamic company culture that encourages engagement, supports Employee Resource Groups, values your input and embraces a relaxed atmosphere Onsite gym and wellness programs with discounts & rewards Healthcare onsite and standard benefits (medical, dental, vision) Relocation assistance to Northeast Ohio may be available Learn more about all Cleveland has to offer https://www.youtube.com/watch?v=56p2ENKC1Bw Apply today! Equal Opportunity Employer Sponsorship is not available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Tigard, Oregon
Job Description - Claims Adjuster Trainee - Tigard OR (150399) Claims Adjuster Trainee - Tigard OR Job Number: 150399 Our Claims Adjuster Trainees help our customers get back on the road after an auto accident. This can be a stressful time for our customers, so we're looking for people with a passion for helping others. As a Claims Adjuster Trainee, you'll have the opportunity to put your customer service, problem solving, and organizational skills to good use. From an office environment and primarily via phone, you'll gather details, investigate accidents, and manage the claims process. We'll teach you the insurance stuff-you'll start out with training where you'll learn about insurance contracts and property damage. We just ask that you be willing to work hard in a fast-paced and ever-changing environment. In exchange, we'll give you some pretty nice perks. Pay: $49,500, plus an annual gainshare bonus of up to 16% of your salary! Progressive rewards each of us with an annual bonus based on company performance. Schedule:Monday - Friday, 8-5 or 9-6 pm. Some rotational Saturdays may be required. Duties & Responsibilities:* Determine liability (who's at fault for the damages) * Interview customers, claimants, and witnesses * Partner with appraisers/estimators to manage vehicle repairs * Negotiate with customers and other insurance carriers Qualifications: * Bachelor's degree or a combined total of five years of work experience and/or college education * Work or educational experience must include:o Making decisions o Solving problems o Planning, prioritizing and organizing o Effectively communicating verbally and in writing o Customer service Benefits & Perks:As one of the largest insurance companies, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from: * Paid training, tuition assistance and career development * Diverse, welcoming culture with Employee Resource Groups * Wellness program with discounts & rewards * Earning paid time off after first two weeks and the standard benefits (medical, dental, vision, 401k) Apply today! Equal Opportunity Employer Job: Claims Primary Location: United States-Oregon-Tigard Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Albany, New York
Job Description - Medical Coder II - Albany NY (151752) Medical Coder II - Albany NY Job Number: 151752 As a Medical Coder, you'll have an important role in ensuring our claims process runs smoothly and efficiently for our customers. You will be responsible for coding, processing and paying medical bills for claims. Day-to-day responsibilities * Enter medical billing information into medical audit system * Review medical billing information entered into the medical audit system for accuracy and make corrections as necessary * Ensure billing codes correspond and are supported by the medical records and are accurate with claims notes in medical summary tab * Apply all applicable fee schedule and coding rules, making appropriate adjustments where applicable * Review health insurance EOB's (Explanation of Benefits) on excess claims to ensure proper payment * Ensure AOB (Assignment of Benefits) has been submitted to provider (in States where applicable) * Answer incoming calls from customers, providers, billing offices or attorneys; providing timely responses to their claims inquiries. * Answering Medical Representatives coding questions * Providing timely bill processing per state guidelines Salary: $40,000 - $43,000 annually, based on experience Schedule:Monday - Friday either 8 - 5 or 9 - 6 Qualifications * High school diploma or GED equivalent * One year of prior CPT-4, ICD-9 and ICD-10 coding experience What else we look for * Strong data entry skills * Thorough knowledge of anatomy and medical terminology * Knowledge of medical coding rules and local statutes * Attention to detail * Listening, verbal and written communication * Proficient in the use of the Internet * Ability to type/keyboard and use the telephone * Strong Customer Service skills * Must successfully obtain and maintain required state licenses Benefits & Perks:Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from: * Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance * Paid training * Continued career development with tuition assistance * Inclusive culture with Employee Resource Groups * Dedication to work/life balance including beginning to earn paid time off after your first two weeks * Wellness program with discounts & rewards and the standard benefits (medical, dental, vision, 401k) Apply today! Equal Opportunity Employer Job: Claims Primary Location: United States-New York-Albany Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Fargo, North Dakota
Job Description - Claims Adjuster Trainee - Fargo ND (152032) Claims Adjuster Trainee - Fargo ND Job Number: 152032 Claims Adjuster Trainee As a claims adjuster on our team, you'll help customers get back on the road after an accident. Managing the claims process from start to finish, you'll maintain strong relationships with customers while resolving auto claims efficiently. Primarily over the phone in a fast-paced office environment, you'll rely on your decision-making and multitasking skills to resolve a high volume of claims. Bring your passion for helping others to our team and we'll teach you the insurance stuff. We'll provide training on property damage and insurance contracts so you can confidently and independently adjust claims. Pay: $45,000 Schedule:Will include working early evenings and rotational Saturdays, after training. Duties & Responsibilities:* Determine liability (who's at fault for the damages) * Interview customers, claimants, and witnesses * Partner with appraisers/estimators to manage vehicle repairs * Negotiate with customers and other insurance carriers Qualifications: * Bachelor's degree or a combined total of five years of work experience and/or college education * Work or educational experience must include:o Making decisions o Solving problems o Planning, prioritizing and organizing o Effectively communicating verbally and in writing o Customer service * Valid driver's license Benefits & Perks:As one of the largest insurance companies in the nation, Progressive offers the confidence and stability that comes with working for a growing organization always striving for excellence. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and diversity. Progressive employees also benefit from: * Annual gainshare bonus of up to 16% of salary; Progressive rewards each of us with an annual bonus based on company performance * 401k which includes dollar-for-dollar company match of up to 6% * Paid training, tuition assistance and career development * Welcoming culture with Employee Resource Groups * Wellness program with discounts & rewards * Earning paid time off after first two weeks and the standard benefits (medical, dental, vision) Apply today! Equal Opportunity Employer Job: Claims Primary Location: United States-North Dakota-Fargo Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Heights, Ohio
Job Description - Systems Test Engineer Int to Lead (SDET) (152058) Systems Test Engineer Int to Lead (SDET) Job Number: 152058 This position is open to candidates in either Cleveland, OH or Colorado Springs, CO As an IT Systems Test Engineer on the Claims IT team, your efforts will help the IT group run efficiently without compromising our effectiveness. You'll ensure product quality by validating and verifying technology product requirements. Using analytical and problem solving skills to identify defects related to functionality, you'll create and execute test cases, test tools and test automation. You'll also have the opportunity to participate in test design activities, design reviews, code reviews and other methods that will ensure system product quality. We are looking for someone with the ability to create test automation using our existing framework/tools working in an Agile (SCRUM) environment. We are open to hiring from an intermediate to a lead level depending on experience. Duties & Responsibilities: • Participates in design reviews, code reviews, requirements and test review discussions • Designs and constructs software systems (test automation fixtures, responders) • Constructs, maintains, and supports test harnesses, test data generators, and analysis tools Qualifications: • Bachelor's degree in an Information Technology discipline or related field of study (e.g., Computer Science, Software Engineering, MIS) and 2 or more years of related work experience designing, programming, testing and supporting software programs and applications • In lieu of a degree, 4 or more years related work experience designing, programming, testing and supporting software programs or applications may be accepted • Computer coding/programming languages and software development concepts • Data structures, data management practices, system interaction patterns and interfaces • Common testing methods, testing tools (e.g., ALM), terminology and industry practices • Knowledge/experience using Specflow, Typescript, Protractor, Selenium Webdriver are highly preferred • C# programming skills highly preferred • Ability to assess implications of proposed systems changes on the processes and factors related to the insurance business or common business functions (e.g. marketing, sales, and financial controls) • Technical troubleshooting, diagnosing and problem solving skills • Organizational skills and ability to work on multiple projects and/or assignment simultaneously • Ability to work in a team-oriented environment • Listening, verbal and written communications skills • Ability to adapt to new situations and learn quickly • Ability to research and find technology solutions and maintain awareness of emerging technology • Ability to apply test design patterns to create the right level of coverage in our automation suites • Ability to understand different design patterns to keep the code base maintainable and testable • Proven ability to learn and use test tools for more efficient testing • Experience with iterative development methodologies • Exceptional communication and relationship building skills • Knowledge or experience with Agile (SCRUM) a plus Benefits & Perks: As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. You'll also benefit from: • Annual gainshare bonus of up to 24-30% of your salary! Progressive rewards each of us with an annual bonus based on company performance. • Paid training, tuition assistance and career development • Diverse, welcoming culture with Employee Resource Groups • Casual dress (yes, you can wear jeans to work!) • Wellness program with discounts & rewards, and onsite gym at our large locations • Onsite healthcare at large locations and the standard benefits (medical, dental, vision, 401k) Sponsorship is available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Equal Opportunity Employer Job: Information Technology Primary Location: United States-Ohio-Mayfield Heights Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Rancho Cordova, California
Job Description - Customer Service Representative – Work From Home Option (152057) Customer Service Representative – Work From Home Option Job Number: 152057 Customer Service Representative – Work From Home Option *Potential to work from home after completing on-site training and proven job proficiency; must live within 60 miles of the Rancho Cordova, CA office. Join our team as a Customer Service Rep, and you'll have the opportunity to build your career with the benefit of working remotely from your home. For our customer service team, it's all about helping others. We're looking for people with a passion for building relationships and a knack for problem-solving to join our team and care for our customers. After an initial on-site training and orientation period, we'll provide you with office equipment and continued virtual training so that you can feel confident you're providing the best possible customer service in a work from home environment. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a virtual, collaborative team, which includes ongoing coaching and development. Pay Rate: $17.00 - $21.00 per hour plus:Additional 10% shift differential pay when you work evenings or weekends Top performance awards and contests with cash payouts Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance Start Date & Schedule:August 27, 2018 7-week On-Site Training: Monday – Friday 10:00am - 6:45pm PST Work Schedule Options: Tuesday – Saturday 12:00pm – 9:00pm PST Monday, Tuesday, Wednesday, Friday and Saturday 8:00am – 5:00pm PST Monday, Wednesday, Thursday Friday and Saturday 8:00am – 5:00pm PST Start Date & Schedule:September 24, 2018 7-week On-Site Training: Monday – Friday 10:00am - 6:45pm PST Work Schedule Options: Sunday – Thursday 1:00pm – 10:00pm PST Monday, Tuesday, Wednesday, Friday and Saturday 11:00am – 8:00pm PST Monday, Wednesday, Thursday Friday and Saturday 11:00am – 8:00pm PST Duties & Responsibilities:Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently Help customers with insurance needs like adding/deleting vehicles and drivers from policies, or processing renewals, cancellations, reinstatements, and payments Qualifications:One or more years of college education or relevant work experience Work or educational experience must include: Customer service, sales and/or influencing others Fast paced and changing environment Multitasking and time management skills Effectively communicating verbally and in writing Computer skills Preferred Qualifications:Previous remote work experience and/or contact center experience Benefits & Perks:As one of the largest auto insurance companies, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive culture that embraces strategic thinking, drive and passion. Progressive employees also benefit from:Paid training, tuition assistance and career development Diverse, collaborative team with Employee Resource Groups Wellness program with discounts & rewards Standard benefits (medical, dental, vision) 401k which includes dollar-for-dollar company match of up to 6% Work From Home Office Details:Remote office internet connection should be via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up Your computer or router should be physically connected to the modem by a cable. No wireless connection All Progressive hardware you receive needs to be connected to a surge protector Designated workspace that is free from noise and other distractions and allows for dedicated focus Apply today! Equal Opportunity Employer Job: Contact Center Primary Location: United States-California-Rancho Cordova Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Phoenix, Arizona
Job Description - Customer Service Representative - Retention Specialist (152030) Customer Service Representative - Retention Specialist Job Number: 152030 Customer Service Representative – Retention Specialist As consultants to our customers, our Retention Specialist Customer Service Representatives are all about helping others. We're looking for people with a passion for building relationships and a knack for problem-solving to join our call center team and care for our customers. In this role, you'll be the voice of Progressive, primarily working with existing customer on policy retention. You'll build trust with our customers, recommending tailored solutions to meet their needs, with the goal of keeping them with Progressive. You'll only be taking inbound calls—no cold calling! We'll provide you with training, which includes state licensing and a solid base of insurance knowledge so that you can feel confident you're providing the best possible service. Along the way, you'll have the support of a collaborative team, which includes ongoing coaching and development. Pay Rate: $16.25 to $20.00 per hour, plus:$500 sign-on bonus if you already have a Property & Casualty or Personal Lines license Additional 10-15% shift differential pay when you work evenings or weekends Top performance awards and contests with cash payouts Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance Work Location: Phoenix, Arizona Potential to work from home after completing on-site training and proven job proficiency Start Date & Schedule:September 24, 2018; Monday, Tuesday, Wednesday, Friday, Saturday 2:00 PM - 11:00 PM Duties & Responsibilities:Build and repair customer relationships by understanding unique needs and resolving issues effectively In a call center setting, help customers with insurance needs like selling new coverage, adding/deleting vehicles and drivers from policies, or processing renewals, cancellations, reinstatements, and payments Educate customers on our insurance products and services while identifying opportunities for policy renewal and to sell additional products Qualifications:One or more years of college education or relevant work experience Work or educational experience must include: Customer service, sales and/or influencing others Fast paced and changing environment Multitasking and time management skills Effectively communicating verbally and in writing Computer skills Benefits & Perks:As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from:Paid training, tuition assistance and career development Diverse, welcoming culture with Employee Resource Groups Casual dress (yes, you can wear jeans to work!) Wellness program with discounts & rewards The standard benefits (medical, dental, vision, 401k) Apply now to find a job you'll love! Job: Contact Center Primary Location: United States-Arizona-Phoenix Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Mayfield Village, Ohio
Job Description - IT Manager - Mainframe (151952) IT Manager - Mainframe Job Number: 151952 Join a place where innovation and creativity are a way of life! Why Progressive? We're a company that doesn't stop until a job is finished, with a goal to consistently test our limits and exceed expectations. As a member of our IT group, you'll have the opportunity to work on market-changing projects in a dynamic, collaborative environment where innovative thinking is encouraged. Also enjoy competitive compensation, a first-class benefits package and generous relocation assistance. Managers in our IT group are integral to the success of our company. They strengthen essential relationships across groups and make vital decisions that impact our business. As leaders within our IT group, our managers have strong prioritizing skills, the ability to align business goals with innovative solutions, and a knack for working effectively in large cross functional IT and business environments. Our ideal candidate will have 10+ years experience managing mainframe systems engineers (infrastructure technical staff) in a high availability mainframe environment. Qualifications:Bachelor's Degree in an Information Technology or Business discipline or related field of study (e.g., Computer Science, MIS, Business Management) and a minimum two years of work experience leading or managing professionals or project delivery. In lieu of degree, 4 years of work experience leading or managing professionals or project delivery may be accepted Broad knowledge of Information Technology functions which could include an individual focus on software development, systems engineering, project management, service management, data management, network management, architecture, computer operations, ecommerce, or other specialties Project oversight, planning, tracking and reporting skills Advanced quantitative and qualitative analytical skills Interpersonal and negotiation skills and ability to influence others Listening, verbal and written communications skills Ability to quickly learn new business functionality, technology and stay current with IT industry trends Proven leadership and management skills with the ability to direct and oversee the work of others Talent development, coaching and mentoring skills for improved performance and career success Our company As a technology leader in the auto insurance industry, Progressive offers tech professionals access to new technologies and the support of a collaborative team. With encouragement and flexibility to test your own ideas, you'll directly impact company growth and success. You'll also benefit from:Annual gainshare bonus of up to 40% of your salary; Progressive rewards each of us with an annual bonus based on company performance 401k which includes dollar-for-dollar company match of up to 6% Dedication to work/life balance which includes flexible work arrangements and tools to support your lifestyle Commitment to technology innovation through initiatives like our Business Innovation Garage where professionals can test new ideas, technology and prototypes Dynamic company culture that encourages engagement, supports Employee Resource Groups, values your input and embraces a relaxed atmosphere Onsite gym and wellness programs with discounts & rewards Healthcare onsite and standard benefits (medical, dental, vision) Relocation assistance to Northeast Ohio is available Learn more about all Cleveland has to offer https://www.youtube.com/watch?v=56p2ENKC1Bw Apply today! Equal Opportunity Employer Sponsorship is not available for this position. Progressive generally does not sponsor foreign national candidates for work authorization except for positions that in Progressive's determination require highly specialized knowledge and for which candidate sponsorship is appropriate. Job: Information Technology Primary Location: United States-Ohio-Mayfield Village Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Johnston, Rhode Island
Job Description - Claims Adjuster - Auto Damage - Johnston RI (151623) Claims Adjuster - Auto Damage - Johnston RI Job Number: 151623 Claims Adjuster - Auto Damage As an auto damage claims adjuster, you'll have a key role on our claims team. You will be responsible for managing, coordinating, and making critical decisions regarding the repair process for our customers. Serving as the Company's representative with our customers, you'll also work closely with body shops and others to negotiate repair pricing and assess liability. This role will also provide the opportunity to rely on your leadership and conflict management skills as you direct the repair process from beginning to end. If you're a critical thinker with strong attention to detail and a passion for customer service, you'll feel right at home at Progressive. Bring your expertise in decision making, managing and negotiation to Progressive, and you'll benefit from a collaborative, supportive team. Duties and Responsibilities:* Identify and assess related and unrelated (prior) auto damage and set clear expectations on timeline for repairs and outcome * Inspect vehicles and write estimates, documenting claim related information and making decisions consistent with claims standards and local laws * Complete timely estimates, documenting updates * Make total loss determinations and establishes total loss evaluations * Develop strong relationships with body shop owners, managers and technicians * Stay connected with customers, providing timely updates on repair process * Evaluate and handle payments of claims and resolution of claims without payments * Review and determine validity of any supplement requests * Based on your experience level, you will attend up to two separate (one week each) out of state training classes, within the first three months of the position. Qualifications: * Bachelor's degree or a combined total of five years of work experience and/or college education * One year in the automotive repair/appraisal or insurance industry * Work or educational experience must include:o Making decisions o Solving problems o Planning, prioritizing and organizing o Effectively communicating verbally and in writing o Customer service * Valid driver's license and auto insurance * Previous experience in the following is strongly preferred, but not required:o Experience in the auto insurance industry o Understanding coverage and liability Benefits and Perks:As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from: * Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance * Ability to work independently and manage inventory while adjusting claims * Structured support system that encourages continued career development * Paid training and tuition assistance * Inclusive, friendly culture with Employee Resource Groups * Dedication to work/life balance including beginning to earn paid time off after your first two weeks * Wellness program with discounts & rewards and the standard benefits (medical, dental, vision, 401k) Apply now to find a job you'll love! Equal Opportunity Employer Job: Claims Primary Location: United States-Rhode Island-Johnston Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance S Plainfield, New Jersey
Job Description - Claims Adjuster - Auto Damage - New Jersey (152007) Claims Adjuster - Auto Damage - New Jersey Job Number: 152007 Claims Adjuster - Auto Damage As an auto damage claims adjuster, you'll have a key role on our claims team. You will be responsible for managing, coordinating, and making critical decisions regarding the repair process for our customers. Serving as the Company's representative with our customers, you'll also work closely with body shops and others to negotiate repair pricing and assess liability. This role will also provide the opportunity to rely on your leadership and conflict management skills as you direct the repair process from beginning to end. If you're a critical thinker with strong attention to detail and a passion for customer service, you'll feel right at home at Progressive. Bring your expertise in decision making, managing and negotiation to Progressive, and you'll benefit from a collaborative, supportive team. Duties and Responsibilities:Identify and assess related and unrelated (prior) auto damage and set clear expectations on timeline for repairs and outcome Inspect vehicles and write estimates, documenting claim related information and making decisions consistent with claims standards and local laws Complete timely estimates, documenting updates Make total loss determinations and establishes total loss evaluations Develop strong relationships with body shop owners, managers and technicians Stay connected with customers, providing timely updates on repair process Evaluate and handle payments of claims and resolution of claims without payments Review and determine validity of any supplement requests Location: Rutherford, South Plainfield & Mt. Laurel. Travel required throughout NJ Schedule:Monday - Friday Salary: $58,000-$65,000 based on experience Qualifications:Bachelor's degree or a combined total of five years of work experience and/or college education One year in the automotive repair/appraisal or insurance industry Work or educational experience must include: Making decisions Solving problems Planning, prioritizing and organizing Effectively communicating verbally and in writing Customer service Valid driver's license and auto insurance Previous experience in the following is strongly preferred, but not required: Experience in the auto insurance industry Understanding coverage and liability Benefits and Perks:As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from:Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance Ability to work independently and manage inventory while adjusting claims Structured support system that encourages continued career development Paid training and tuition assistance Inclusive, friendly culture with Employee Resource Groups Dedication to work/life balance including beginning to earn paid time off after your first two weeks Wellness program with discounts & rewards and the standard benefits (medical, dental, vision, 401k) Apply today! Equal Opportunity Employer Job: Claims Primary Location: United States-New Jersey-S Plainfield Schedule:Full-time Employee Status: Regular Work From Home (100%): No
Progressive Insurance Portland, Oregon
Job Description - Inbound Sales Representative - Work From Home (151137) Inbound Sales Representative - Work From Home Job Number: 151137 Licensed Inbound Sales Representative – Work From Home We are seeking those that have an active insurance license to join our team as a inbound sales rep working remotely from your home. On our team, you'll be taking inbound calls from customers interested in buying insurance. NO COLD CALLING! We'll provide you with office equipment and training virtually so that you can feel confident you're providing the best possible customer service while still in a work from home environment. As the voice of Progressive to our customers, you'll explain policy coverage and sell insurance products and services. You'll have the support of a virtual, collaborative team, which includes ongoing coaching and development. Pay Rate: $15.50 -$19.00 per hour, plus:$500 Property & Casualty or Personal Lines license sign-on bonus! Additional 10% shift differential pay when you work evenings or weekends Top performance awards and contests with cash payouts Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance 2018 Training Start Dates & Schedule:Start Date: August 13, 2018 Training Hours: Monday – Friday, 10:00am – 6:45pm (EST) Work Schedule Options: Choose from 3 schedule options with start times between 9:00 a.m. – 11:00 a.m. local time including one weekend day Duties & Responsibilities:Build trust by understanding the unique needs of our customers, and offering the best insurance solutions to meet those needs Educate customers on our insurance products and services while identifying opportunities to sell additional products Qualifications:Must live within 60 miles of Portland, OR Active Personal Lines or Property & Casualty (P&C) license One or more years of college education or relevant work experience Work or educational experience must include:Customer service, sales and/or influencing others Fast paced and changing environment Multitasking and time management skills Effectively communicating verbally and in writing Computer skills Prefer previous remote work experience and/or contact center experience Benefits & Perks:As one of the largest auto insurance companies, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive culture that embraces strategic thinking, drive and passion. Progressive employees also benefit from:Paid training, tuition assistance and career development Diverse, welcoming team with Employee Resource Groups Wellness program with discounts & rewards Standard benefits (medical, dental, vision) 401k which includes dollar-for-dollar company match of up to 6% Work From Home Office Details:Designated workspace that is free from noise and other distractions and allows for dedicated focus Remote office internet connection should be via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up. Your computer or router should be physically connected to the modem by a cable. No wireless connection All Progressive hardware you receive needs to be connected to a surge protector Apply Today! Equal Opportunity Employer Job: Contact Center Primary Location: United States-Oregon-Portland Schedule:Full-time Employee Status: Regular Work From Home (100%): Yes