T-Mobile

1571 job(s) at T-Mobile

T-Mobile Bellevue, Washington
This position will help us tell the story about our kick ass business performance as a member of T-Mobile’s Corporate Communications team. This role will work across the organization to source and package information about operational and financial performance to help give color to the Un-carrier narrative. From content development, to communications planning - this role will play a central role to ensure our business story resonates through a variety of internal and external audiences (employees, investors, analysts, consumers, media, etc.). The role will also be key in ensuring the most disruptive CEO in the industry has the support materials needed for a whole host of engagements. The ideal candidate is comfortable in a high-performing, fast-paced environment and can adapt quickly to produce various communication and creative projects.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Coordinate cross-functionally with a variety of internal stakeholders to source financial and operational information (teams from retail, care, investor relations, finance engineering, technology, etc.) Review and report on daily analyst activity to help keep leadership informed on external perceptions of T-Mobile Help prepare, review and edit talking points, scripts, Q&A’s, press releases, schedules, slides, speeches and other messaging documents Help prepare briefing materials for executives (weekly and event driven) Participate in company-wide messaging work to ensure the CEO’s key messages are understood and complemented by those of other executive leaders and the companySTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 3-5 years of experience working in a fast-paced Investor Relations, Communications, and/or Public Relations environment, ideally for a large corporation or supporting a large client/Fortune 500 from the agency side Demonstrated ability to collaborate cross-functionally within an organization to get results Comfortable multi-tasking and able to deliver results under pressure and tight deadlines and a non-traditional work schedule Strong communication skills including writing, editing, proofreading, and presentation Vigilant attention to detail with a demonstrated ability to adhere to timelines and schedules Proven ability to understand financial concepts and analyze information Excellent problem solving and analytical skills with meticulous calendar management High energy and deeply dedicated to generating great results Confidence to share opinions and suggest improvements EducationBachelor’s Degree or higher *LI-JS2
T-Mobile Bellevue, Washington
Ready to get fired up? T-Mobile team members are fired up! We’re talking one-of-a-kind, crazy-fun, magenta-pride-on-steroids fired up! Join us in inspiring our employees with internal communications which engage, inspire, adding a sprinkle of fun which gives them back time in their day to kick ass. We’re looking for a highly-skilled senior internal communications manager to join us to create and invent new campaign approaches. Are you a natural leader, team player, and collaborator? Do you push the envelope? Become Magenta to develop breakthrough strategies and rally team members to help bring communications to lifeSTUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Focus on overall HR Communications strategy for our 50,000+ Magenta employees Design and lead large and/or complex strategic employee campaign plans while reinforcing our amazing Un-carrier culture. Apply and inspire a masterful narrative craftsmanship to our internal storytelling – Bring fresh new ideas Champion our “marketing campaign” approach to employee communications Amplify our customer focus, our values and other core themes Partner with our Magenta teammates to be the “go to” person for our Magenta employee base and campaign strategy Do what’s right, add value, with a little bit of flair We’re a small and mighty team and everyone pitches in wherever and however needed – checking egos at the doorSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Amazing employee/internal communications and storytelling skills 8+ years developing & managing large and/or complex communication plans – agency/corporate environment, preferably working with consumer brands and/or consumer technology Influence - Experience influencing senior leadership Juggler - Organizational skills a must with strong ability to handle multiple and competing priorities Psychic - Ability to anticipate issues and proactively recommend strategic solutions Get Results - Skilled at getting results, through formal channels and the informal network Proficient using MS Office DESIRED You’ve done this before - Experience in (or close exposure to) marketing, creating integrated campaigns Worked with the top peeps - Proven track record of successfully managing communication strategy for C-level executives (CEO, COO, CMO, CFO, etc.) What you’ve already worked on - Experience in developing and leading communications strategy for dynamic organizations that have experienced significant change (i.e. change in response to market conditions, regulatory environment, competition, etc.) Where have you been? Telecommunications industry and cross-cultural experience; background in consumer technology; background in consumer technology; experience with frontline audiences Maybe you were? Agency/Vendor Management, Brand Governance, Social Media, Event Management, Visual Communications, Analyst Relations, Issues Management, Product Publicity EDUCATION Bachelor’s Degree Required: Communications, Journalism, English, PR, Marketing or related field
T-Mobile Bellevue, Washington
T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and disrupting the status quo. For the past five years, we’ve been pounding out a steady drumbeat of industry-rocking Un-carrier moves that are changing US wireless for good. Our unique story and breakout voice have been key to our success. And with the recent acquisition of Layer3 TV, T-Mobile is planning to Un-carrier your TV. In a BIG way. That’s why we’re looking for a creative, multi-talented PR rock-star to lead the communications strategy and execution as we launch into TV and the entertainment space. This is a huge opportunity to drive perception and help shape a massive move for T-Mobile – the next phase in its mobile video strategy. You’ll also own the PR strategy and execution around T-Mobile’s Internet of Things (IoT) consumer offerings. This person will quarterback communications for these business areas, be the deep subject matter expert on these products for PR team, set strategy, direct agency resources, participate in T-Mobile's fast-paced communication planning process, and partner very closely with the Entertainment and Home division, marketing, and other internal stakeholders to develop and execute external communications strategy and content. We’re looking for someone who can dig in and drive action themselves as well as lead and coach others. Your work will be in the spotlight daily, and you’ll need to be a collaboration ninja to get it all done. We're looking for a fast-moving critical thinker who drives results and knows how to get them through others cross-functionally, comes up with creative approaches and solutions, and rolls up their sleeves to get sh*t done.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Specifically, this role will be responsible for:Raising awareness and consideration for T-Mobile’s TV and consumer IoT products via earned and owned media – including product launches, expansion of products/offerings, sustaining momentum, maintaining and/or developing relationships with key trade media and more Developing the Un-carrier TV narrative and driving awareness of T-Mobile’s offering with trade, consumer and wireless media Measuring results and adjusting strategy as needed Partnering with stakeholders across corporate communications, in T-Mobile’s Entertainment and Home division, marketing and other teams to develop breakthrough PR Managing agency resourcesSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS While the quality and accomplishments of a person’s career will be the determining factor, the finalist must have the following requisite qualifications:8-10 years’ experience in public relations and/or developing & managing complex communication plans in a fast-paced, high-volume agency or corporate environment Home entertainment and consumer public relations expertise Demonstrated strong collaboration skills and organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan. Exceptional writing abilities and presentation skills including experience such as a lead spokesperson and understanding of the digital space. Experience working with and counseling senior-level leadership Bachelor’s degree is required. Desired QualificationsExperience with well-known consumer product brands. Experience in other areas—or working with other areas—such as web marketing, social media, public relations, corporate communications or reputation management. Background in technology, and understanding of TV / cable industry. Personal CharacteristicsExcellent communication skills, both verbal and written Thrives in a fast-paced culture of change and innovation; Agile pro who is confident and cool under pressure and who lets a little craziness roll off your back A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction; general ass-kicker A strategic thinker; able to see how owned content can drive the business Analytics oriented; your best insights are rooted in data Excellent follow-through skills – you do what you say you’ll do and dot the i’s Strong attention to detail with a relentless focus on quality A team player who can also have a little fun at work #LI-KW1
T-Mobile Bellevue, Washington
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. When it comes to businesses, the Un-carrier has just begun to fight. The Duopoly still controls over 80% of the market for business wireless services, but T-Mobile now has the technical capabilities, coverage and capacity needed to help businesses make the move and get a better wireless experience and better customer care – all at a better price. The Analyst Relations Manager will own our all-up industry analyst program across T-Mobile. You’ll work with analysts to ensure T-Mobile is represented in their analysis and consultations, with a focus on increasing enterprise consideration for T-Mobile in wireless services, Internet of Things and other emerging technology fronts. And, you’ll create our inbound AR program, harnessing third-party insights for the business to sharpen T-Mobile product and service design. The ideal candidate will be a motivated, self-starter that can work collaboratively with business leaders, product manager, and PR leads. You'll come to T-Mobile with a thirst to do big things and you'll have bold ideas about how to leverage AR to drive outsized business outcomes. You'll know how to develop smart, tailored plans, rally support across the organization, be a ruthless negotiator who gets maximum bang for the buck, and a smart strategist who can pull insights from masses of data. And when we need you, you'll be willing to pinch hit on a wide variety of projects for the team and in lock-step with our agency resources.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Partner cross-functionally to develop and execute AR strategies for T-Mobile, increasing enterprise consideration, and for creating third-party advocacy for proactive news announcements and launches. Deliver actionable third-party insights that shape product roadmaps and go-to-market strategies to business and product leaders Consult with and educate business leaders at all levels on AR strategy and results. Provide leadership and guidance to team members and agency resources to drive alignment and results. Own, create and cultivate national analyst relationships, including influencers that have not typically covered T-Mobile. Monitor and track industry analyst publications and trends. Be seen as an expert, always coming to the table with a unique, informed POV. Assist in the execution of PR events and media relations activities. Jump in on projects where the team needs additional support without needing weeks to get up to speed.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 5+ years' experience managing communications, media, or AR strategy at an agency or fast-paced corporate comms/PR team. Strong track record of successful influencer / analyst relationship management Understanding of consumer technology and wireless technologies. Demonstrated strong organizational skills Strong communication skills, both verbal and written. Ability to partner across the company and with different teams. Understanding of AR’s impact on the sales cycle and product development lifecycle. Proficient using MS Office. Bachelor's degree is required. Strong writing and editing skills attention to detail and commitment to accuracy. Urgency and flexibility. Calm under pressure and tight deadlines. Personal Characteristics:Thrives in a fast-paced culture of change and innovation; you have to be able to think on your feet and pivot on a dime. Ability to work independently but knows when to bring relevant and timely updates to the forefront at the right time. A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction; general ass-kicker. Works well with others whether leading or contributing to a project. Ensures productivity is maximized and quality is delivered. Excellent follow-through skills and attention to detail. You do what you say you'll do and dot the i's. Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required. Ready and willing to adapt to the possibility of uncertainty, new territory and change every day. #LI-KS1
T-Mobile Bellevue, Washington
The Senior Social Media Manager will lead day-to-day operations, including programs and campaigns, in a fast-paced, dynamic environment supporting senior executives at T-Mobile. This high-visible position will provide critical social media support to company leaders and will work across teams, departments and platforms to ensure we’re connected with our customers and achieving business goals. This role is a vital member of the corporate communications team and offers unparalleled opportunities to work with senior leaders who care about social media.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Proactively identify real-time creative opportunities to channel T-Mobile’s bold Un-carrier tone into strong and growing social media presence outside our day-to-day activity Support social campaigns and execution work that could be executed by executives and support T-Mobile’s business objectives and Un-carrier tone Utilize your superb writing and editing skills as our content lead, influencing customers and employees to take action in social Develop and lead daily processes to ensure we’re meeting deadlines, including managing our editorial calendar Work with business leaders across the company to ensure we’re supporting business objectives in social Apply your paid strategy and activations expertise to ensure we’re reaching the right audiences with the best possible messagesSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS (Minimum required)4-7 years experience working in a fast-paced, high-volume Social, Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency High energy, proactive, unapologetically curious and deeply dedicated – just to name a few! Poised and well-spoken in the presence of executive leadership Comfortable multi-tasking and able to deliver results under pressure and under tight deadlines in an occasionally non-traditional work schedule Bullet-proof writing and editing skills, with an ability to edit your own work Deep knowledge of organic and paid elements of Facebook, Twitter, Instagram, tumblr, Snapchat, Periscope and YouTube is a must Demonstrated strong organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan Proven cross-functional, proactive outreach and collaboration Excellent problem solving and analytical skills with a vigilant attention to detail An open minded, creative, thinker who thinks out of the box and looks for new ways to analyze, evaluate and plan activities Ability to create and adhere to timelines and schedules Able to interface with multiple project managers and update project status Results oriented with a strong sense of urgency Proficient in MS Office Suite Video editing and Photoshop skills a plus EducationBA/BS with a focus on Communications, Advertising, Journalism, English, PR, or related field. #LI-KW1 *LI-JS2
T-Mobile Bellevue, Washington
This position will help make ensure key T-Mobile executives have the right information, at the right time, with the right business context. You will be responsible for helping to prepare weekly briefing materials and coordinate across the organization to help source information. In addition, the position will be able to manage projects simultaneously and track to upcoming deadlines.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Proactively supports development of various opportunities to channel T-Mobile’s bold “Un-Carrier” voice across various communications channels to various audiences. Coordinates communications projects and ensures that schedules are met and stakeholders are delighted. Gather and analyze operational and financial information to ensure facts and stats provided to leadership are 100% accurate and help tell the story. Jumps in on number of “ad-hoc” projects and offers creative solutions. Support the planning and execution of events, including the Annual Shareholder Meeting, town halls, etc. Work with internal and external communicators to produce materials to meet business objectives. Manage complex, fast-moving and unexpected communications challenges.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 2-5 years of experience working in a fast paced, high volume Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency Demonstrated strong organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan Comfortable multi-tasking and able to deliver results under pressure and tight deadlines and an occasionally non-traditional work schedule Proven cross-functional, proactive outreach and collaboration Strong communication skills including writing, editing, proofreading, and presentation Vigilant attention to detail Ability to create and adhere to timelines and schedules Able to interface with multiple project managers and update project status Meticulous calendar management Excellent problem solving and analytical skills High energy and deeply dedicated Results oriented with a strong sense of urgency Confidence to share opinions and suggest improvements Proficient using MS Office Suite and familiar with various digital tools and emerging technologies Education Bachelor’s Degree or higher
T-Mobile Bellevue, Washington
Senior PR leader responsible for T-Mobile's award-winning compete PR program. Job Description T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company, thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. For the past five years, we’ve been pounding out a steady drumbeat of industry-rocking Un-carrier moves that are changing US wireless for good. Our unique brand position, willingness to take on hated incumbents and speaking truth to power have been key parts of that. We’re looking for a creative, spunky PR rock star with major fire-in-the-belly to lead our competitive PR program. You aren’t afraid of taking risks and being bold. You’ll drive brand position in the market with clever, attention-grabbing competitive activities (parts clever de-positioning, parts trolling, parts rapid response to breaking competitive news). The Un-carrier takes every opportunity to call out the competition on their BS. Verizon set their earnings on 4/20… one of a long list of questionable decisions with only one possible explanation: they were #VerHIGHzon all along. The “carriers” earnings calls are as dry as the Sahara in July so we livened them up with an Earnings Call Drinking Game. And the list goes on… like calling attention to Verizon’s mid-life crisis and its strong desire to return to its glory days, i.e. paying billions for over-the-hillers like AOL and Yahoo. We’re looking for someone fearless who likes to push the envelope … but always does so with a strategic purpose and message at the core. We’re looking for bold ideas, off the charts creativity and deep storytelling. You’ll know how to develop smart, creative plans and media strategy while dreaming up and selling in attention-grabbing moments. Your work will be in the spotlight daily, and you’ll need to be a collaboration ninja to get it all done – working across the corporate communications, social, marketing and product teams. Essentially, you should be a multi-talented and creative PR badass with a hunger to learn and an unquenchable desire to beat up the competition while doing great, memorable, epically awesome things. If you want to drive high impact, are nimble in your style and like (even thrive) amidst change, then this is the job for you.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Lead T-Mobile’s competitive PR efforts – including rapid response and activities designed to call the competition on their BS. Build creative and competitive communication strategies and tactics around industry moments. Leverage the latest hot trend to drive de-positioning and deep storytelling opportunities. Consult on compete angles in product and business decisions. Develop rapid competitive responses to industry news. Own competitive intelligence, provide insights and define positioning.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 7+ years developing and managing complex communication plans in a corporate comms/PR team, PR/marketing agency or marketing experience agency. Public relations expertise including consumer brands, consumer technology and wireless. Experience in other areas such as web marketing, social media, public relations, corporate communications or reputation management. Results driven, strong organizational skills, history of anticipating issues and the aptitude to be strategic, proactive and assertive. Strong ability to partner across the company and with different teams. Skilled at getting results through others both directly and indirectly. Proficient using MS Office. Bachelor's degree required. Personal Characteristics RequiredCreativity, positive interpersonal and communication skills, critical thinking, upbeat attitude, agility, high integrity, persistence and personal initiative all are required. Thrive in a fast-paced environment that changes and innovates daily (even hourly). Flexibility is key. Self-motivated and possess the ability to work well both independently and among a team. You deliver – if you say you are going to do it, it gets done. *LI-B2B-KW1
T-Mobile Bellevue, Washington
T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. Our Un-carrier moves have changed wireless for good. T-Mobile as driven every major change in the last five years – eliminating 2-year service contracts, ending overages, making unlimited data the norm and more – to fix a broken industry. That’s why we need a highly motivated PR pro to ignore limits and build buzz for the Un-carrier brand while telling great stories. This role will lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode, T-Mobile ONE Military and more. You’ll be part of a tight-knit team fighting to do things differently for our customers. We are the news engine in T-Mobile’s fast-paced communication process. Our award-winning, opportunistic and fast-paced PR team inserts T-Mobile into today’s conversations and drives what we talk about tomorrow. You’ll create narratives, plans and media materials including releases, alerts, updates, social media content, buddy mails, pitch docs, infographics, videos, b-roll, photos and more. You’ll pitch media and collaborate on internal communications and social media while interacting with partners, internal marketing and product management teams, and executives. We’re looking for a critical thinker with consumer product brand expertise, consumer tech chops and knowledge of consumer media. This person must drive for results, understand what makes media tick, pay attention to details, dream up with creative approaches and solutions, love collaboration and constantly roll up their sleeves to get sh*t done. If you want to drive high impact, are nimble in your style and like (even thrive) amidst change, then this is the job for you.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Build creative and competitive communication strategies and tactics to build buzz, tell great stories and raise awareness about T-Mobile’s Un-carrier movement. You’ll lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode and T-Mobile ONE Military. Define PR strategy and lead creation of materials including news releases, fact sheets, pitches, Q&A, briefing docs, videos and more. Pitch media and land coverage across consumer tech, wireless and consumer media. Become the go-to expert for the team in your areas of focus. Work with our agency partners and across our team to makeSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 5+ years developing and managing complex communication plans in a corporate comms/PR team or PR/marketing agency. Public relations expertise including consumer brands, consumer technology and reputation management. Ability to both drive a news engine and develop deep storytelling opportunities. Experience working with and counseling senior leadership. Strong organizational skills, results driven, history of anticipating issues and the aptitude to be strategic, proactive and assertive. Strong ability to partner across the company and with different teams. Skilled at getting results through others both directly and indirectly. Proficient using MS Office. Bachelor's degree required. Desired Qualifications Experience with well-known consumer product brands and consumer media. Background in consumer technology and understanding of wireless technologies a plus. Personal Characteristics Required Thrives in a fast-paced culture of change and innovation; we cannot stress this enough – you have to be able to think on your feet and pivot on a dime. A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction Self-motivated and possess the ability to work well both independently and among a team. Excellent follow-through skills – if you say you are going to do it, it gets done. Positive interpersonal and communication skills, critical thinking, upbeat attitude, agility, high integrity, persistence and personal initiative all are required. #LI-KW1
T-Mobile Bellevue, Washington
STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Specifically, this role will have the following responsibilities:Drive PR operations, including reporting and analytics including developing insights from the data. Manage newsroom posting, release distribution and effective utilization of third-party services to increase reach of T-Mobile’s news. Own T-Mobile’s News Agenda update to ensure coordination across departments and Magenta Monthly update to ensure media and analysts remain informed about T-Mobile’s moves. Project manage T-Mobile’s major PR milestones – Un-carrier announcements, major news cycles – coordinating across the Corporate Communications team. Jump in to own news milestones as needed, including creating media materials, pitching media, coordinating across teams to develop social and internal comms strategies. Assist in the execution of PR events and press conferences.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS The candidate must have the following requisite qualifications:2+ years’ experience working at a PR/marketing agency or corporate comms/PR team. Demonstrated strong organizational skills. Strong communication skills, both verbal and written. Ability to partner across the company and with different teams. Understanding of social media and its use in communications initiatives. Proficient using MS Office. Bachelor’s degree is required. Desired Qualifications Experience with well-known consumer product brands and consumer media. Background in consumer technology and understanding of wireless technologies a plus. Personal Characteristics Thrives in a fast-paced culture of change and innovation; we cannot stress this enough – you have to be able to think on your feet and pivot on a dime. A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction Excellent follow-through skills – you do what you say you’ll do and dot the i’s Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required.
T-Mobile Bellevue, Washington
This position is responsible for configuring Corporate Real Estate and Facilities (CRE&F) systems including but not limited to updating/creating business objects, process/workflows, UI, notifications, security, etc. as required by business requirements. Identifies and manages implementation of process improvements or automation opportunities with a key focus on user experience, data integrity and operational efficiencies.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Analyzes the impact of configuration changes and vendor releases to determine impacts to core CRE&F systems and downstream consumers of CRE&F data. Performs thorough problem analysis, including problem re-creation, resulting in resolution of system-related issues. Troubleshoots systems and integration issues by identifying root cause (e.g. data, technical, network, etc.). Partners with vendors, enterprise IT teams, HR and CRE&F back-office and end-users to design, test and implement process and system change requests and break-fixes. Develops, reviews, and updates system, process and security documentation related to system changes ensuring thorough and accurate information. Serves as the go-to person and subject matter expert (SME) for configuration, business use, as well as capabilities and limitations of CRE&F systems.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Familiar with SQL and data warehouses methodologies. Understanding of core CRE&F including transaction management, occupancy planning, real estate strategies, facilities management and construction management. Experience in software/system development life-cycle phases; requirements, analysis, design, testing, implementation, deployment and system upgrade. Advance understanding of MS productivity software including Excel, Word, PowerPoint, Visio, Project and Access. Excellent data analytics and reporting skills. Excellent problem solving and analytical skills. Competence with multiple software development lifecycles, i.e. SCRUM, Waterfall Experience with Tableau or PowerBi Experience with software application development or support Excellent customer service and communication skills. DesiredAbility to manage multiple efforts and competing priorities. Ability to drive tasks and open action items to completion. Proactive and possessing the ability to work independently and manage time effectively. Able to work under pressure, deal with deadlines and demonstrate flexibility on the job. Ability to maintain confidentiality and professionalism. Comfortable with team-based work structure. The ability to clearly define problems and articulate solutions in writing or within a group setting. Education Minimum RequiredBachelor Degree Equivalent work experience is required. *LI-JS2
T-Mobile Bellevue, Washington
The Specialist, ESOC monitors and reacts to real-time incidents, system activities, reports, and contingency situations to mitigate risk and ensure T-Mobile’s ability to conduct business in a safe, secure and productive environment. Ensures events and other information is properly triaged, processed, and disseminated to the appropriate business partners. Coordinates and schedules work for security systems processing, monitors and ensures work is performed and equipment utilized in a timely and efficient manner. Reviews and processes incoming reports, work orders and other field requests. Effectively prioritizes notification and communication procedures with consideration to work-flow and information distribution requirements. Works in a team-centric, 24/7 environment.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Essential FunctionsProvide Enterprise wide customer support via phone and email as it pertains to security and safety issues at all T-Mobile and MetroPCS locations Process customer service requests for in the areas of access control, CCTV, and other facilities and retail security equipment Provide first line workplace violence response through notifications, processing reports, and support subsequent actions as directed by the Workplace Violence Team and ECR Legal Process and support field Retail Loss Prevention efforts to mitigate risk and ensure safety at retail locationsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 1-2 years experience in general call-center, operations, customer care or related in-bound call environment Desired2-3 years in general call-center, operations, customer care or related in-bound call environment 1-2 years experience in a Security Operations, Demand Planning, Resource Planning or similar field Experience working with cross-functional groups from varied operational backgrounds in a large corporation Education Minimum RequiredHigh School Diploma
T-Mobile Oakland, Maine
Team of Experts Coaches coach, motivate and inspire their team members to achieve and exceed performance results. Coaches lead a team of approximately 10 experts to amaze and astound customers, providing proactive account management and effective resolution to various customer concerns. As leaders, Coaches demonstrate strong interpersonal, time management, and multi-tasking skills. They have the ability to quickly adapt to change and model a positive, can-do attitude of service. Coaches develop their team of experts to reach career and organizational goals. They are responsible for building effective working relationships, making sound decisions, successfully making changes, initiating action and achieving results. They collaborate with other coaches serving a common customer base and provide critical leadership support to meet customer value objectives for that customer base.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Meet and exceed objectives for team performance and individual performance of assigned experts by providing effective feedback, coaching, and support. Minimizes escalations through effective coaching and support as well as proper handling of calls escalated to the coach to achieve the right result. Understand and effectively leverage metrics and other measurements to drive team performance; use good judgement and business acumen to balance metrics and resolve customer issues. Provide meaningful career and professional development for assigned experts, in partnership with leadership development staff; Coach and develop experts, including inspection and observation of expected behaviors and outcomes, actively engaging in day-to-day activities in the pod and being a trusted resource for experts through in-the-game coaching. Effectively use recognition, coaching, training, and other tools to lead coaches and experts and inspire world-class performance and employee retention. Coordinate, cooperate, and collaborate with other coaches serving a shared customer base to ensure a seamless customer experience. Also responsible for other Duties/Projects as assigned by business management as needed.STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Requirements: • 2+ year’s relevant customer service experience • Some leadership experience preferred • Strong oral and written communication skills • Effective time management & organization skills • Team facilitation and training skills • Strong decision making & problem solving skills • Effective change leadership skills • Ability to work well under pressure • Ability to de-escalate customers; conflict resolution skills • Ability to formulate and deliver specific, actionable feedback • Basic understanding of P&L concepts • Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, T-Community, VASA, QuikView, and Microsoft Outlook.
T-Mobile Richmond, Virginia
Be confident. Be bold. Have fun. Welcome to the best kind of work, where you can bring your enthusiasm, give your all, and leave each day feeling challenged, empowered, and excited. T-Mobile employees will tell you: there’s nothing like the feeling you get when you make a difference to your customers—and your co-workers. At T-Mobile, we’re looking for a few great people to bring their passion, confidence, and hard work to the job. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Customer Resolution Professional – Retention & Loyalty Ready to step up to a serious challenge? We’re talking about a role where your negotiating skills are combined with the ability to listen and empathize like a pro. In this role, you’re the specialist we look to when we’re faced with the possibility of losing a valued customer. As our last line of defense, you’ll have a direct impact on retaining our customers and reselling our brand to them. Can you see yourself in this kind of clutch position? Great! Here’s more on what the job looks like: • Customers call in with problems ranging from devices to service to billing • This could also include the request to disconnect their service • You kick into high gear, hearing out their issues with true concern • You don’t stop there—instead, you think “outside the box” to come up with creative solutions for long-term resolution for your customers • It might mean extending an exclusive offer, crediting their account, or just helping your customer understand why T-Mobile is the best wireless choice • Whatever the fix, you’ll use all the tools and resources at your disposal to build customer loyalty and keep the customer in the T-Mobile family • Along the way, our extensive training will help you become an expert on all of our systems and productsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Right about now, you may be asking yourself: do I have what it takes to succeed in this role? For starters, you’ve got to bring a stellar level of customer focus, a good dose of quick thinking, and a little thick skin. Here’s more of what we’re looking for: • You’ve got at least a year of call center experience, or experience in a position where “saving” or retaining customers was your top priority • You’re comfortable on a computer, and know your way around the Internet and basic computer applications • A high school diploma or GED is essential • Finally, we need people who can consistently show up on-time while bringing their “A” game to the table Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you in exchange for your amazing work: • Competitive base pay plus serious bonus potential for top performers • Medical, dental and vision benefits • Matching 401(k) • Generous paid time-off programs • Phone service discounts • Education reimbursement • Serious growth potential for your career • Fun, fast-paced environment This is more than a job. It’s a chance to build a career and do work you can be proud of. Come on, what are you waiting for? It’s time to explore an opportunity that could become the job of a lifetime. So apply today!
T-Mobile Colorado Springs, Colorado
Sr. Experts in Account Care work as part of a Team of Experts to astound customers with effective resolution, proactive account management, and customer education. They determine and resolve root causes to customer concerns and inquiries, identify appropriate revenue and service enhancement opportunities, and explore customer needs to develop loyal and profitable customers, including payment arrangements and other collections activities, when appropriate. Sr. Experts have demonstrated a level of skill and competency that places them among the best-of-the-best in their role, requiring minimal supervision, and an ability to take an active role in assisting team members and driving team success. They demonstrate excellence in courtesy, concern, timely resolution, relationship building and product, process, and systems knowledge.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES • Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns • Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional features and services, and collecting past due balances • Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service • Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy • Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help • Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements • Supports team initiatives, provides occasional floor support, and engages with other expertsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Requirements: • Demonstrated competency in a Windows-based environment • Keyboarding proficiency • Internet & automated systems savvy • Able to work evening, weekend, and varied shifts as assigned • Ability to multi-task effectively • Ability to read and follow instructions for specific customer resolution tasks • Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, T-Community, VASA, QuikView, and Microsoft Outlook • Ability to work as part of a team to achieve individual and team results • Ability to communicate effectively with other team members to share knowledge and information • Demonstrated expertise in knowledge of policies and procedures related to customer account management • Ability to exercise above average and largely independent judgment in identifying and implementing solutions to customer concerns and inquiries Education • High School Diploma/GED Additional general or physical requirements • Ability to visually see information contained in written reports and computer databases • Ability to sit or stand for long periods of time • Ability to communicate verbally and electronically with customers and coworkers
T-Mobile Salem, Oregon
Exciting News!! Hiring Now for our September Classes!! Be the Expert. Revolutionize Wireless. Welcome to the Un-carrier®. We’re the team revolutionizing wireless for millions of customers and #WeWontStop! T-Mobile® is doing something the other carriers can’t. We’re bringing together a team of experts to send the wireless experience off the charts for each and every one of our customers. And you’re invited to join the revolution as we become Famous for Care. Associate Expert Bring your smarts, individualism and your passion to the coolest role in customer service today - hands down! We’re building a Team of Experts that do more for our customers than ever before. Our Team of Experts is about making our customers happy; providing exceptional service so they stay longer, buy more and have the most efficient experience possible. We’ll count on you to deliver this Un-carrier experience! Your career with us will begin as an Associate Expert and after proving your skills, you’ll have opportunities to promote into Account or Tech Expert roles or even a Sr. Expert role! We want T-Mobile to be your career destination. We will assist in developing you for your future career goals as every day you’ll work toward developing yourself and others in our team learning environment. Okay, wait, we know what you’re thinking: how do I become an expert if I’m just joining T-Mobile? Great question. Here’s the deal: if you’ve got real potential, we’re willing to show you the ropes and help you become the expert you were meant to be.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Here’s what we’ll count on you to do: • Make customers happy – we are all about the customer experience and building relationships by listening to our customer pain points, owning their challenging issues, and answering their questions with the authority to resolve them yourself. We rely on each team member for help, decision making, and knowledge to determine the best outcomes for our customers. • Provide exceptional service so customers stay longer – we bring our life experiences, knowledge and our excitement for our customers to life in every call. We personalize every interaction and do whatever is needed to take care of our customers so that we turn them into lifetime T-Mobile fans. • Helping them invest in their service – we help our customers purchase the right Un-carrier products and services that align to their lifestyle and mobile technology needs. • Create an efficient experience – You’ll have a customer base assigned to you that you’ll get to know personally and be able to resolve their issues during the first interaction. We get it right the first time. • Serious fun – we don’t take ourselves too seriously. Making wireless better is what we love to do and we have fun doing it!STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS What we’re looking for in an Expert: • You have a High School diploma or GED • You’re a pro on the computer • You know how to juggle multiple tasks at the same time • You have a general interest in mobile devices and/or technology • You have the flexibility to work any shift, including nights and weekends • Ability to read and follow instructions for specific customer resolution tasks • Ability to exercise basic judgment in identifying and implementing solutions to customer concerns and inquiries with supervision and guidance from managers • Ability to work as part of a team to achieve individual and team results • Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role • Also responsible for other Duties/Projects as assigned by business management as needed Come on. You know this is the challenge you’ve been looking for. Take the plunge and apply today. We offer incredible benefits, competitive pay and bonuses, and the chance to build a career that you can take in any direction you want to go! Let’s do this already! Apply Now! *LI-JM1
T-Mobile Mission, Texas
Be the Expert. Revolutionize Wireless. Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we’re changing Customer Care for everyone. T-Mobile is doing something the carriers can’t. We’re bringing together a Team of Experts to give our customers an experience unlike any other. We’re breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve whenever and however they want. And you’re invited to join the revolution to be Famous for Care. Associate Expert Bring your smarts, individualism and your passion to the coolest role in customer care today - hands down! Being an Expert is about creating experiences that make customers happy and want to stay longer by building trust through resolution. We’ll count on you to deliver the Un-carrier experience! Your career with us will begin as an Associate Expert and after proving your skills, you’ll have opportunities to promote to Expert and eventually become a Sr. Expert! We want T-Mobile to be your career destination. We’ll partner with you to grow your career by providing ongoing opportunities to hone your skills and achieve your career aspirations. Okay, wait, we know what you’re thinking: how do I become an Expert if I’m just joining T-Mobile? Great question. Here’s the deal: bring your passion for customers and excitement for technology – we’ll invest in you to become the Un-carrier Expert you were meant to be.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Here’s what we’ll count on you to do: • Create happy customers – we were named #1 in customer satisfaction every month in 2016 by Nielsen. So we are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. • Provide exceptional service so customers stay longer – we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans. • Offer thoughtful product and service recommendations – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. • Have serious fun – we don’t take ourselves too seriously. Changing wireless for good is what we do and we love having fun doing it!STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS What we’re looking for in an Expert: • You have a High School diploma or GED • You’re a pro on the computer • You know how to juggle multiple tasks at the same time • You have an excitement about mobile devices and/or technology • You have the flexibility to work any shift, including nights and especially weekends • Ability to embrace change and adapt as we continue to define this new role • Ability to read and follow instructions for specific customer resolution tasks • Ability to exercise basic judgment in identifying and implementing solutions to customer concerns and inquiries with supervision and guidance from managers • Ability to work as part of a team to achieve individual and team results • Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role • Also responsible for other duties/projects as assigned by business management as needed Come on. You know this is the challenge you’ve been looking for. Take the plunge and apply today. We offer incredible benefits, competitive pay and bonuses, and the chance to build a career that you can take in any direction you want to go! Let’s do this already! *LI-LA1
T-Mobile Bellevue, Washington
The Senior Business Analysis Manager (SBAM) will be responsible for providing insightful and actionable analysis, creating recommendations to improve performance and delivering exceptional support to Customer Service (CS) executive leadership. The SBAM will work closely with stakeholders in CS planning, strategy and operations to achieve financial goals while always seeking opportunities drive incremental value. *LI-JF1STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Responsibilities• Construct executive-level presentations and deliver complex analytical findings in a clear and concise manner • Develop comprehensive financial models to aid leadership in decision making and evaluation of initiatives with appropriate risks and opportunities • Manage a direct report to operationalize cost savings and initiatives • Develop long-term strategies and initiatives • Create business cases for new initiatives and conduct post-mortem performance analysis • Promote cross team collaboration and encourage a supportive team environment • Support other important initiatives as needed and ad-hoc requestsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 5 - 7 years of experience in planning and analysis or corporate financial analysis Strong analytical, problem solving and communications skills Advanced financial modeling skills, data modeling skills or advanced process analysis and design experience Excellent communication skills with executive level presence Have a unique talent for multi-tasking, meeting deadlines, learning new skills and methodologies Working knowledge of Business Objects, SQL and database experience preferred Telecommunication or call center operations experience preferred. Bachelor’s degree required; Master’s degree in quantitative concentration preferred
T-Mobile Birmingham, Alabama
Sr. Experts in Account Care work as part of a Team of Experts to astound customers with effective resolution, proactive account management, and customer education. They determine and resolve root causes to customer concerns and inquiries, identify appropriate revenue and service enhancement opportunities, and explore customer needs to develop loyal and profitable customers, including payment arrangements and other collections activities, when appropriate. Sr. Experts have demonstrated a level of skill and competency that places them among the best-of-the-best in their role, requiring minimal supervision, and an ability to take an active role in assisting team members and driving team success. They demonstrate excellence in courtesy, concern, timely resolution, relationship building and product, process, and systems knowledge.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES • Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns • Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional features and services, and collecting past due balances • Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service • Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy • Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help • Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements • Supports team initiatives, provides occasional floor support, and engages with other expertsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Requirements: • Demonstrated competency in a Windows-based environment • Keyboarding proficiency • Internet & automated systems savvy • Able to work evening, weekend, and varied shifts as assigned • Ability to multi-task effectively • Ability to read and follow instructions for specific customer resolution tasks • Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, T-Community, VASA, QuikView, and Microsoft Outlook • Ability to work as part of a team to achieve individual and team results • Ability to communicate effectively with other team members to share knowledge and information • Demonstrated expertise in knowledge of policies and procedures related to customer account management • Ability to exercise above average and largely independent judgment in identifying and implementing solutions to customer concerns and inquiries Education • High School Diploma/GED Additional general or physical requirements • Ability to visually see information contained in written reports and computer databases • Ability to sit or stand for long periods of time • Ability to communicate verbally and electronically with customers and coworkers
T-Mobile Richmond, Virginia
Sr. Experts in Account Care work as part of a Team of Experts to astound customers with effective resolution, proactive account management, and customer education. They determine and resolve root causes to customer concerns and inquiries, identify appropriate revenue and service enhancement opportunities, and explore customer needs to develop loyal and profitable customers, including payment arrangements and other collections activities, when appropriate. Sr. Experts have demonstrated a level of skill and competency that places them among the best-of-the-best in their role, requiring minimal supervision, and an ability to take an active role in assisting team members and driving team success. They demonstrate excellence in courtesy, concern, timely resolution, relationship building and product, process, and systems knowledge.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES • Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns • Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional features and services, and collecting past due balances • Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service • Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy • Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help • Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements • Supports team initiatives, provides occasional floor support, and engages with other expertsSTUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS Requirements: • Demonstrated competency in a Windows-based environment • Keyboarding proficiency • Internet & automated systems savvy • Able to work evening, weekend, and varied shifts as assigned • Ability to multi-task effectively • Ability to read and follow instructions for specific customer resolution tasks • Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, T-Community, VASA, QuikView, and Microsoft Outlook • Ability to work as part of a team to achieve individual and team results • Ability to communicate effectively with other team members to share knowledge and information • Demonstrated expertise in knowledge of policies and procedures related to customer account management • Ability to exercise above average and largely independent judgment in identifying and implementing solutions to customer concerns and inquiries Education • High School Diploma/GED Additional general or physical requirements • Ability to visually see information contained in written reports and computer databases • Ability to sit or stand for long periods of time • Ability to communicate verbally and electronically with customers and coworkers
T-Mobile Wichita, Kansas
Be the Expert. Revolutionize Wireless. Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we’re changing Customer Care for everyone. T-Mobile is doing something the carriers can’t. We’re bringing together a Team of Experts to give our customers an experience unlike any other. We’re breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve whenever and however they want. And you’re invited to join the revolution to be Famous for Care. Associate Expert Bring your smarts, individualism and your passion to the coolest role in customer care today - hands down! Being an Expert is about creating experiences that make customers happy and want to stay longer by building trust through resolution. We’ll count on you to deliver the Un-carrier experience! Your career with us will begin as an Associate Expert and after proving your skills, you’ll have opportunities to promote to Expert and eventually become a Sr. Expert! We want T-Mobile to be your career destination. We’ll partner with you to grow your career by providing ongoing opportunities to hone your skills and achieve your career aspirations. Okay, wait, we know what you’re thinking: how do I become an Expert if I’m just joining T-Mobile? Great question. Here’s the deal: bring your passion for customers and excitement for technology – we’ll invest in you to become the Un-carrier Expert you were meant to be.STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Here’s what we’ll count on you to do: • Create happy customers – we were named #1 in customer satisfaction every month in 2016 by Nielsen. So we are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. • Provide exceptional service so customers stay longer – we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans. • Offer thoughtful product and service recommendations – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. • Have serious fun – we don’t take ourselves too seriously. Changing wireless for good is what we do and we love having fun doing it!STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS What we’re looking for in an Expert: • You have a High School diploma or GED • You’re a pro on the computer • You know how to juggle multiple tasks at the same time • You have an excitement about mobile devices and/or technology • You have the flexibility to work any shift, including nights and especially weekends • Ability to embrace change and adapt as we continue to define this new role • Ability to read and follow instructions for specific customer resolution tasks • Ability to exercise basic judgment in identifying and implementing solutions to customer concerns and inquiries with supervision and guidance from managers • Ability to work as part of a team to achieve individual and team results • Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role • Also responsible for other duties/projects as assigned by business management as needed Come on. You know this is the challenge you’ve been looking for. Take the plunge and apply today. We offer incredible benefits, competitive pay and bonuses, and the chance to build a career that you can take in any direction you want to go! Let’s do this already!