Visa

329 job(s) at Visa

Visa Highlands Ranch, Colorado
Job Description and Responsibilities Job Scope As a Manager in Issuer Processing, you will manage the Platform Services development team based in Highlands Ranch, CO where you will be responsible and accountable for the design, development, and support of multiple applications across several hardware platforms. This position will have responsibility of day-to-day management of a team of up to 15 software developers and will also contribute to the software development process. This position will report to the Sr. Director of Issuer Processing Platform Services development based in Highlands Ranch. Responsibilities Build and maintain a high performing team; hire and retain the right talent in the right role Develop and empower direct reports to make appropriate technical decisions Demonstrate Visa’s core values and maintain a positive and open demeanor Foster a culture of teamwork, collaboration and mentoring Manage resources in alignment with forecast models Partner with Product resources to identify clear business requirements Manage development resources by setting clear business and technical expectations Manage development resources across multiple technologies including .Net, Java, SQL, NoSQL, Windows, Unix/Linux Work collaboratively with senior management, architecture and senior development staff to develop broadly acceptable solutions Set resource goals and delegate project work Drive consistency in artifacts and deliverables, budgets, and resource planning Identify process improvements and/or ineffective use of project hours and resources Generate innovative ideas, solutions, and opportunities to contribute to the Visa enterprise and Issuer Processing success Ensure resource availability to support deployment activities in various environments Take complete responsibility of the full life cycle of projects and oversee software release implementations when required Design and develop highly scalable and fault-tolerant systems using multiple technologies Qualifications Qualifications Minimum of 8 years of experience in software development or related role Minimum of 3 years of experience in a technical management role Bachelor’s degree in an engineering or technical field or equivalent experience required Agile development methodology experience (Scrum/Kanban) preferred Attention to detail with good organizational capabilities Ability to prioritize with good time management skills Strong analytical, problem determination and customer relations skills Strong written and verbal communication skills All your information will be kept confidential according to EEO guidelines.
Visa Denver, Colorado
Job Description and Responsibilities Position Summary: The Sr. Systems Administrator is responsible for providing systems support across, in particular the Visa corporate systems environment. This position requires applying root cause operation break fixes and other proactive maintenance activities to keep the services up and running. This is a professional level position and requires strong execution and analytical abilities. This role works independently and receives minimal guidance. This position is expected to interact with Systems, Database, Engineering, Asset Management, Product Development, Operations, Audit and Risk, and various groups within Technology. This role must have strong communication and analytical skills. Responsibilities Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models Demonstrate a high level of technical expertise to support complex Unix Systems across all tiers, under minimal supervision Operate in complex, highly secure, highly available, operations-centric datacenter environments and interact with other technology domain experts as required This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills Candidates will possess strong leadership and interpersonal skills and have experience working in large enterprise operational environments Improve the efficiency and help standardize current processes Respond to and resolve incident and problem tickets Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues Participate in Service Improvement Meetings after an application outage Document the incident in the tracking tool Vendor contact for routine, documented incidents as well as operational problems Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements Implement change requests and meet project deliverables within defined guidelines Achieve and understand Service Level commitments for all open systems platform Position will require shift based work hours. Including, but not limited to, weekend and after hour shifts. Provide automation solutions of manual tasks performed by infrastructure support. Develop solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation. Support the development and incorporation of best practices and approaches into the company´s processes and methodologies. Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Development Lines. The candidate will be heavily involved in ensuring team meets all SLA's and team objectives Qualifications Basic Qualifications Bachelor's degree in Computer Science/Engineering from an accredited university or related field is required Must have 7-10 Years of Unix/Linux Systems Administration experience in relevant technologies Preferred Qualifications * Experience working in large, complex, enterprise in data center environments • Experience in Redundant technologies, Fault tolerance and storage technologies is required • Experience in system monitoring tools and performance analysis tools is required • Ability to write technical design and build documentation for all aspects of Unix Infrastructure • Excellent oral and written communication skills and strong inter-personal skills • Able to multi-task in order to meet goal of low MTTR (mean time to repair) • Strong ability to self-learn new UNIX technologies • Experience in supporting visualization technologies such as VMWare VSphere, RHEV, Docker * Experience in GPFS/Spectrum scale FPO/Hadoop Cluster administration • Experience supporting shared infrastructure i.e. HP/Dell/Cisco Blade (UCS) Infrastructure • Strength in scripting in Python, Shell, Perl, & Power CLI BAO Blade logic, & Ansible automation experience is highly recommended • Application development experience is also a plus * Red Hat and ITIL related certifications are preferred • Individual should be self-motivated with the ability to work independently • Sound planning, organizational and problem solving skills • Candidate must have excellent interpersonal skills with ability to communicate effectively with both technical and non-technical customers • Strong project, organizational, presentation, and writing skills • Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects “Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.” All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities This position is ideal for an experienced software engineer who is passionate about solving challenging business problems and building highly functional, available and performance applications. You will be one of the leaders of the Platform Development engineering team focusing on design and build of software solutions to solve business problems. Sometimes you will be designing brand-new software solutions, and at other times you may be refactoring existing functionality for performance and maintainability, but always working on ways to make us more efficient and provide better solutions to our customers. The role is for a self-motivated individual with expert software engineering skills and extensive API development experience. The candidate will be extensively involved in leading hands-on software engineering activities including POCs, architecture, design, documentation, development and testing of new functionality. Candidate must be flexible and willing to switch tasks based on team’s needs. You will also help mentor and guide junior team members. Essential Functions Works with Solution or Enterprise Architecture to translate architecture into a delivered solution that realizes the vision and purpose. Effectively translates functional and non-functional requirements into an engineered solution. Consistently applies sound engineering practices leading to improved business outcomes. Proficient at understanding and analyzing the architecture of an existing solution. Comfortable extending an existing solution, or conceiving a new solution and working with delivery to have the target state architecture realized. Leading a technical team in all of the above. Takes ownership and/or leads the engineering responsibility for multiple components in a project. Is able to coordinate engineering activities across the delivery of the project. Works with engineers to ensure they are delivering quality and efficiently against project requirements. Leads and/or supports both product and technical discussions about how to apply existing and/or new technology in support of the business. Collaborates with project team members (Product Managers, Architects, Analysts, Developers, Project Managers, etc.) to ensure development and implementation of business solutions. Drives development effort End-to-End for on-time delivery of high quality solutions that conform to requirements, conform to the architectural vision, and comply with all applicable standards. Engages in requirements definition and clarification in collaboration with Business to ensure completeness and common understanding; deep understanding of the business needs is important. Provides estimates for effort and time Provides necessary solution architecture and design artifacts Facilitates design and code reviews to provide input on functional requirements, product designs, schedules, or potential problems. Reviews and assesses impact of proposed scope changes on assigned deliverables Works with other engineering teams to facilitate a common approach to continuous integration that includes build automation, test automation, and deployment automation. Presents technical solutions, capabilities, considerations, and features in business terms. Effectively communicates status, issues, and risks in a precise and timely manner. Qualifications Basic Qualifications Minimum Qualifications 12-15 years’ experience in relevant software development building scalable, robust, and high-performance applications and services Bachelors Degree in Computer Science, Computer Engineering, or related field. Expert .NET developer Preferred Qualifications Expert knowledge and expertise in API design and development Subject Matter Expert in a specific skill set, business area or product. Complete understanding of Visa’s Leadership principles and values. Experience with CI/CD tools such as Jenkins, Artifactory, Git, and Chef desirable. Experience with Agile and Test Driven Development methodology Strong analytical skills with excellent problem solving ability. Ability to present complex ideas in a clear, concise way Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Bring your tools expertise and desire to master a continually growing suite of enterprise testing tools to lead our tool support efforts across numerous technologies, platforms, programs and user community. In this role, you will procure, install, monitor, maintain and support an existing suite of testing tools that includes offerings from MicroFocus (Application Lifecycle Management, Performance Center, Functional Tester, Unified Functional Tester, SiteScope, Synchronizer), Parasoft (SOATest, SOALoad), Open Test Solutions/Clear2Pay, Cyara and the potential for others as deemed necessary. Plan, coordinate, apply and validate security patches, updates, version upgrades and new extensions/features. Provide best-in-class support for a global community of users across technologies, disciplines and experience levels. Coordinate, implement and test Operating System, Software, Middleware and Vulnerability patches/updates across a global infrastructure. Mentor and lead less experienced team members with tools, support processes and procedures. Maintain relationships with multiple vendors, support, research/development and product teams proposing and reviewing additions/modifications for future releases. Provide Performance Test Engineering services as workload/bandwidth necessitate. Responsibilities:Provision and configure new domains, projects and project administrator accounts Install, configure and support new infrastructure as required Install, configure and test next generation versions for proposed upgrades Plan, coordinate and execute upgrades when necessary and approved Plan, test, coordinate and execute product patches/updates when necessary Monitor applications and systems (performance, drive space, resource utilization, downtime) Ensure adherence to compliance, key controls and security recommendations Document and provide training for backup and remote support resources to assist Review monthly access reports and maintain user account directory Provide troubleshooting assistance with firewall, server setting, application access and workstation issues Assist with continued improvement of the performance testing process, including best practices around the Performance Center of Excellence Maintain a common documentation library of standardized processes and procedures Provide internal troubleshooting/training to tools users Design and execute test plans, scenarios and scripts, related to application performance and capacity Analyze, review and present performance results with recommendations to delivery teams and business groups Identify and drive standards for high-quality test approach and execution parameters Cultivate, support and promote an organizational culture that provides for high performance, high morale, integrity and teamwork Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, high quality testing deliverables Qualifications Minimum Qualifications Bachelor's degree in a technical discipline required; advanced degree a plus 8 or more years of hands-on Quality Assurance experience 5 or more years of hands-on Performance Testing experience with HP LoadRunner/Performance Center, including scripting, scenario creation, execution and analysis 2 or more years of scripting (SQL, VBScript, perl, shell, java, etc.) Demonstrated ability to communicate advanced technical issues both verbally and in writing to technical staff and management Must be able to monitor and gather system resource statistics during test execution Ability to translate performance requirements/specifications into meaningful and effective test scripts and scenarios Must be able to organize and prioritize workload in order to meet necessary deadlines Able to make independent judgments/decisions within established guidelines Advanced knowledge of MicroFocus test tool suite (LoadRunner, PerformanceCenter, Quality Center, ALM) required Preferred Qualifications Have implemented standard processes, tools, and metrics to deliver large-scale projects from inception to conclusion that met quantifiable business objectives Ability, desire and motivation to learn quickly and pick up new skills ITIL, Quality Assurance and Project Management certifications a plus Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Job Summary The DPS Risk Services vision is to partner with our clients to provide future-ready risk products and services that enable them to achieve superior performance. Our fraud analytics consultants and data analysts play an integral part in helping our clients realize this vision. By coupling in-depth analysis of fraud trends with DPS best in class risk products, we ensure our clients perform significantly better than industry averages. The position will require you to leverage massive amounts of data and turn it into actionable insights that drive performance and deliver value for customers. DPS Risk Services is looking for person who is a self-starter, results oriented and is focused on delivering innovative, actionable analytical insights to drive superior performance. Responsibilities · Build out data analytics environment to leverage a variety of data sources · Collaborate with internal technology and data analytics teams to capitalize on existing synergies and to drive complementary business performance insights across the broader organization · Develop and maintain standard and customized operational and fraud performance insights across various measures · Provide analytical insights and data visualizations for Visa clients, team members and other internal resources · Research and implement better methods to streamline data collection and reporting efforts · Work effectively with internal/external resources to define analytical objectives, data requirements, obtain data and perform in-depth analyses to achieve a defined business objective · Build out client performance insights and measurements against industry benchmarks with an eye to identifying opportunity for performance improvements and/or increased profitability · Examine data sources and ensure that reporting and presentations are accurate and logical · Present data to management and team members in a straight forward, understandable manner - This position requires the incumbent to travel for work 5-10% of the time. Qualifications Basic Qualifications Minimum of Bachelor’s degree or equivalent Preferred Qualifications 10+ years’ experience working in analytics or a related field. Advanced degree preferred. Strong verbal, written, and interpersonal skills are required. Must be proficient in all MS Office applications (Excel, Word, PowerPoint and Access) with advanced Excel spreadsheet skills. High level of proficiency manipulating and aggregating data in both standard and non-standard formats from a variety of sources. Big data skills (Hadoop, Hive, Impala, Pig) and SQL skills are required. Advanced Tableau Desktop and Server skills are required. Visa experience or knowledge of the bankcard industry (including payment processing, operations and risk) a plus. Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The Analyst, Client Due Diligence Team, will assist in executing the sanctions operations, client due diligence and acceptance program in line with stated AML / ATF / Sanctions policies and procedures. This includes the execution of client due diligence and acceptance reviews, identifying areas for improvement and making recommendations for effective AML and Sanctions compliance. This role will support the Director, Client Due Diligence Team, in providing AML subject matter expertise and guidance to Visa clients and businesses. Job Responsibilities Conducts daily screening and review of Visa clients, vendors, and other entities against U.S. Treasury OFAC, United Nations, U.K. HM Treasury and European Union sanctions lists. Execute the CDD Center program in accordance with AML Policies and Procedures. Perform periodic AML / ATF client due diligence reviews of existing clients and applicants in accordance with the Global AML / ATF and Sanctions Policy and in the Client Due Diligence and Acceptance Procedures. Actively works with clients to identify potential AML program element gaps and remediation plans. Perform ongoing monitoring of Visa clients. Assist in developing metrics and reporting to identify Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to management and other key stakeholders. Ensure close communication and information sharing with Compliance colleagues. Participate in AML/Sanctions and Compliance team meetings. Qualifications Basic Qualifications 2 years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD) Preferred Qualifications CAMS certification a plus. At least 5+ years of implementing Anti-Money Laundering (AML), Anti-Threat Finance (ATF), Bank Secrecy Act (BSA), USA PATRIOT Act, and Sanctions programs. Experience conducting research and analysis involving client due diligence requirements. Excellent written, oral, presentation and interpersonal skills. Familiarity with Financial Action Task Force (FATF) policies and regulations. Working knowledge of global AML and sanctions regulations and regulatory expectations. Excellent research and analytical skills. Proficiency in MS Suite with advanced knowledge of MS Excel and PowerPoint. Superior record keeping and organizational skills as well as attention to details. Self-motivated and adept at working independently or in a team on multiple and varied tasks. Ability to perform under pressure and capable of working collaboratively with employees throughout the company. Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting. This role is senior level position responsible for implementing simple to complex projects. The role will also consist of identifying and resolving issues that range in complexity. Responsibilities: · Lead project management of implementations for Visa client institutions and processors in assigned region to ensure customer expectations are exceeded. · Coordinate directly with clients to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without customer impact. · Manage routine and non-routine, moderately complex processing and change requests, as well as support client initiatives. · Assess operational opportunities to increase service quality or efficiency. · Prepare and maintain detailed project plans, status reports, and issues logs. · Build and enhance positive working relationships with Visa client institutions, processors and internal stakeholders. · Represent client system and operational requirements to internal Visa organizations. · Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines. · Coordinate internal Visa resources to ensure delivery on commitments. · Report client project accomplishments and deliverables to management monthly. · Update and enhance internal support documents to assist internal and external stakeholders. · Support biannual business enhancements and all Visa mandates. Qualifications Basic Qualifications 5 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Preferred Qualifications Bachelor’s degree or equivalent experience Project Management work history and/or Industry expertise in Issuer Processing Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.). Excellent time management, organization, and planning skills are essential. Ability to comprehend and translate technical issues. Ability to synthesize technical information and apply to business solutions. Able to set priorities, influence others, and manage customer expectations. Demonstrated success in customer relationship management. Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines. Strong verbal, written, presentation and interpersonal skills are required. The candidate should be able to think strategically and help the internal staff and client to come up with solutions. Project management certification is not required but would be a benefit. Work Hours: This position requires some non-daytime and weekday work hours including possible combinations of evenings, mornings and weekends in support of project activities. Travel Requirements - This position requires the incumbent to travel for work 5% of the time. Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. All your information will be kept confidential according to EEO guidelines. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The Sanctions Analyst will assist in executing the sanctions program and client due diligence and acceptance program in line with stated AML / ATF / Sanctions policies and procedures. This includes the execution of ongoing alert management and operational tasks. This role will support the Director, AML and Sanctions Compliance in providing AML subject matter expertise and guidance to Visa clients and businesses. • Manage sanctions compliance for onboarding and ongoing monitoring of Visa clients, vendors, and other entities against U.S. Treasury, OFAC and other sanctions lists. • Responsible for sanctions alert dispositions. • Ability to apply sanctions knowledge, research and analysis to operationalize Visa’s sanctions compliance program. • Assist in developing metrics and reporting to identify Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to management and other key stakeholders. • Ensure close communication and information sharing with Compliance colleagues. • Participate in AML/Sanctions and Compliance team meetings. Qualifications Basic Qualifications - Minimum of Bachelor’s degree or equivalent Preferred Qualifications - CAMS certification a plus. - At least 3+ years of implementing Anti-Money Laundering (AML), Anti-Threat Finance (ATF), Bank Secrecy Act (BSA), USA PATRIOT Act, and Sanctions programs. - Working knowledge of global AML and sanctions regulations and regulatory expectations. - Experience conducting research and analysis involving client due diligence requirements. - Excellent written, oral, presentation and interpersonal skills. - Proficiency in MS Suite with advanced knowledge of MS Excel and PowerPoint. - Superior record keeping and organizational skills as well as attention to details. - Self-motivated and adept at working independently or in a team on multiple and varied tasks. - Ability to perform under pressure and capable of working collaboratively with employees throughout the company. Essential Functions - Preparing meeting materials, including assisting with the creation of presentations, handouts and other related materials - Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code. All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities As the Implementation Manager supporting our strategic partners/clients, you will have a primary role in ensuring they are effective resellers of Cybersource’s capabilities and white label services. You will create training plans, organize their delivery, and constantly assess their effectiveness. Including, making recommendations to management on refining and enhancing training programs and improving training tools and capabilities. The Implementation Manager will have primary responsibility for managing clients’/partners’ implementations. You will coordinate with internal and external Project Managers, Users, Development teams, and support staff to ensure implementations run smoothly and on-time. You will manage the integrated testing between the partners/clients, Cybersource, VISA, and any supporting 3rd party vendors. You will work with our partners/clients to adapt our current release management processes to best deliver on the functionality that we are providing them. The Implementation Manager will work with development teams to ensure all necessary testing environments are created, set-up, and maintained in order to meet all project deliverables. You will provide critical support during and after the implementations, and you will strengthen the overall relationship with our partners/clients by helping deliver on their expectations in a predictable and reliable manner. As Implementation Manager, you will be responsible for managing partner/client certifications. You will act as the Hub for internal cross-functional teams that, together, are responsible for delivering on our partner/client solutions. You will work with our internal teams to ensure our partners/clients are receiving the support they require. And, you will create reporting for management and partners/clients that assesses the effectiveness of our release management, support, testing, and training. Success in this role requires industry-leading expertise in product delivery, training, testing, managing of complex implementations, and delivering excellent support. You will need strong oral and written communication abilities, a high level of attention to detail, and strong relationship management skills. Occasional travel to client locations may be required. Qualifications Basic Qualification 10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications 12-15 years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Quantitative-focused bachelor’s degree in Business, or Computer Science or similar bachelor’s degree 5+ years payment industry domain expertise 5+ years managing cross functional teams that delivered on system requirements, design, development, implementations, testing, training, and support 4+ years of experience in product management, ideally using multiple software development methodologies 5+ years of experience working with clients, developing trust, and relationships that were leveraged to implement successful programs 5+ years providing direct customer support Experience in directly managing 5+ complex system implementations, preferably financial systems Deep understanding and experience in SDLC processes and tools, preferably JIRA, Rally, & Wikis Extensive experience with software development testing, issues identification, and resolution Experience with developing and delivering training programs Ability to manage multiple work streams simultaneously Ability to manage customer expectations and able to negotiate and influence internal and external stakeholders at all levels Experience with developing and reporting on metrics that measured success Essential Functions Implementations – Work with our partners/clients to implement our Cybersource capabilities and white label services. Testing – Manage integrated testing by ensuring that all features that are being delivered have been properly tested, all parties are lined-up to test, test scripts have been shared and evaluated, acceptance criteria is known and agreed upon, and actual testing is actively managed and issues are resolved. Work with development on testing environments to ensure they have been created, set-up, configured, and managed to meet the needs of the business. Support – Ensure issues are resolved, both during implementations and as daily B.A.U. You will not manage the support team, but you will be responsible for making sure our partners/clients are having their issues resolved in an effective and timely fashion. Training – Ensure our Partners/Clients have the proper training programs in-place to be effective resellers of our capabilities and white label services. This includes creating and organizing training plans and programs. Constantly evaluating training effectiveness and making recommendations to improve the process, and the tools and capabilities. Release Management – Work with our partners/clients to adapt our release management practices to most effectively deliver on the functionality we provide. Use your expertise to make recommendations for improvement and manage any changes that are needed. Reporting – Measure and track the effectiveness of our implementations, testing, support, training, and release management. Present these finding to management and to our partners/clients. Make recommendations for improvements and execute on those recommendations. Other – Manage partner/client certification Other – Act as the internal Hub for cross-functional teams to share information and work together to deliver on partner/client expectations. Travel Requirements This position requires the incumbent to travel for work 25% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. EEO Statement Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The VisaNet Integrated Payment (VIP) Product Development organization is responsible for software development, platform engineering, quality assurance and production support of the world’s largest and most reliable global payments engine. The VIP system supports authorization processing for Visa's worldwide consumer credit and debit products, as well as a large suite of commercial products. Every day during the busiest hours, the VIP system processes thousands of transactions per second across multiple, geographically diverse operational centers. The successful candidate will lead a team responsible for the design, software development, implementation, and support of the VIP authorization system. These applications help Visa's constituents deploy services and programs benefiting merchants, processors, banks, and cardholders worldwide. VIP applications are at the heart of Visa's core payment services, and the technology initiatives undertaken by this organization have a direct impact on the global payments market. We are seeking a skilled leader with a strong record of accomplishment that possesses the ability to develop functional knowledge and be a strong proponent of software development disciplines. You will combine a strong technical and management background with the ability to mentor and engage staff across the entire VIP Product Development organization. Primary Responsibilities:Lead a team of engineers, software analysts, and support personnel in design, software development, and support of the VIP products and services Instill a culture that works toward the highest standards in software development life cycle methodology while ensuring that business requirements are understood and adhered to Provide leadership and direction to ensure that strategic projects are given appropriate focus Create an environment, through example, where the individuals on your team feel free to communicate openly, excel with their partners, act decisively, are motivated and inspired, and collaborate well Be an advocate for activities and practices that help to boost overall employee engagement Oversee the development process by ensuring compliance and driving advancements Work closely with technical subject matter experts and industry professionals to help determine long-term technology strategy for areas of responsibility Recruit, develop, and retain a talented group of technology professionals for this core application function; also, ensuring that a skilled and capable talent pool exists and that plans are in place to continually refresh that pool Qualifications 15+ years of proven IT leadership experience 7+ years of recent experience managing a software development team of at least 10 professionals where you are skilled at mentoring and motivating staff, communicating goals, and driving to results. Undergraduate degree in computer sciences, electrical engineering, information systems or a related technical discipline is required; an advanced degree is preferred Experience with IBM's high availability, high volume TPF (Transaction Processing Facility) environment is highly preferred Track record of managing the delivery of complex, multi-faceted technology initiatives Solid understanding of software development methodology practices, and a proven history of deploying those practices to ensure successful execution against technology initiatives Knowledge of card payment services processing is highly preferred; other IT management roles in financial services industry companies are also highly preferred Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities This position is an individual contributor role on the Issuer Processing Risk Development Team. The successful candidate will be part of a team to design and develop solutions for external/internal web services and enhancements to voice response capabilities. Candidate will assist with troubleshooting and resolving defects during the software development lifecycle. Candidate will interface directly with staff members of Development, Product Management, Project Management, and Quality Assurance. As a key member of the development team, the candidate should be comfortable with driving technical ideas and communicating clearly with technical as well as non-technical audiences. Specific Responsibilities include:Gather and analyze requirements from product owners Design and develop highly scalable and fault-tolerant systems using Java, J2EE and open source technologies Understand and adhere to SOA principles utilizing a REST based foundation. Qualifications BS or MS in Computer Science or related degree from an accredited university 2+ years of experience designing and developing complex Java and J2EE applications Familiarity with Linux operating system administration Experience designing and developing Java and J2EE applications Knowledgeable of common developer tool sets such as Java, XML, JSON, REST, Spring etc. Ability to develop code that follows established coding guidelines. Service excellence and innovation; create opportunities; consistently think and act 'ahead of the curve.' Quick learner; self-starter, detailed and thorough. Working knowledge SQL, NoSQL DB considered a plus Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities As a Senior Staff Software Engineer, you will be part of our Issuer Processing Platform Development team to help design, enhance and build our mission critical payment processing solutions in an agile development environment. You will work with colleagues, who will support and challenge you daily. You will be take leadership roles working on multiple projects building full stack development of real-time transactional services, REST services API and Container based services that are highly functional,distributed, secure, scalable and resilient. We believe in self-managing Agile teams who build products end to end focusing on unit testing, code reviews and continuous integration for excellent code quality. You will be driving innovation that makes our products stand apart from our competitors, delight the customer with faster times for market delivery. If this sounds exciting, we want to chat and tell you more about our work culture and environment and see if this will be a good fit. Responsibilities: - You’ll help our customers achieve their real goals by understanding their requirements and how they respond to their business needs. -You will build partnerships with product management to make sure that the products we are building deliver real value. -You’ll use technologies that include Java, REST, NoSQL, Docker and more. - You will analyze business requirements and architect a solution that is robust and scalable along with providing technical documentation of solution. - You have the work and academic experience that will demonstrate proficiency and ease with programming languages, code quality initiatives, scripting languages and operating systems. - You’ll leverage new technologies to build the next generation of our payment processing solutions.-You’ll lead efforts to architect, design and implement various components of our global transaction processing systems. - Your DNA would include following and creating software best practices and processes. - You coach and mentor your team members and help them grow professionally. - You’ll lead meeting and discussions with cross-functional and non-technical teams. -You have excellent communication and interpersonal skills and above all, you are a team player! Qualifications You have a Bachelor degree in Computer Science or related field and 12+ years of Software Development Experience or a Masters with 10+ years of Software Development Experience. You have proven experience leading teams that have delivered high quality large scale enterprise class applications. You are a Java expert and you have experience with REST APIs, JSON and exposure to container based technologies. You have strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mockito. Ensure proper metrics instrumentation in software components, to help facilitate real time and remote troubleshooting/performance monitoring. Understand and own component security analysis, including code and data flow review. Collaborate with security team to implement and verify secure coding techniques. We count on your curiosity and creativity, to want to understand customer requirements and our processes and want to come up with creative solutions and improvements. While you’ll have the skill to see and understand the big picture, you’re able to stay focused on the task at hand to achieve immediate goals. You have a strong work ethic to focus on our goals. You have proven experience as a technical leader with ability to understand the requirements and independently, architect, design and build the solution. You have the passion to work with people and help mentor your juniors to reach new heights. As an end-end champion for your products, you will have strong debugging and Unix skills to help support our Operations teams. Knowledge of functional programming is a plus. Exposure to leading edge areas such as Machine Learning that lead to deeper customer insights. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities This is an Individual Contributor position. It is not a People Manager position. The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. As part of the Client Services organization, this role will take ownership of this vision and deliver with excellence for our organization and our clients. The successful candidate will use strong big data and analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants. In addition, your analytic expertise will directly impact the strategic direction of the organization and how we deliver value from our data assets. This role executes our strategy to measure and improve client performance in the North America region, delivering findings to external and internal stakeholders. A successful candidate will help set up our analytics strategy, data repositories and visualization capabilities to deliver insights to clients in an efficient and effective manner. You must be exceptional in front of clients and executives with the ability to both drive execution and influent strategic initiatives and planning. Specific activities may include: · Deliver analytic insights to external Visa clients, colleagues in the analytics team, and other internal stakeholders · Combine and analyze disparate data sources and deriving insight in a Big Data environment, utilizing cutting edge big data and visualization tools with a high aptitude of technical skills blended with business acumen · Identify macro business trends which guide areas of future analysis to the mutual benefit of Visa and our clients · Serve as an advisor to the organization, helping to bolster analytic capabilities and delivery effectiveness · Understanding the root problem, define objectives and formalizing data requirements for various analyses · Lead the overall delivery strategy for strategic initiatives, spearheading engagement models, and delivering highly impactful presentations of complex data and insights · Comparing client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity · Develop and deliver presentations of complex data and content for clients in an accurate, understandable, and engaging manner. Qualifications A minimum of 10-12 years’ experience working in data analysis and/or insight delivery A 4 year college degree in a quantitative field; advanced quantitative or business degree is a plus High level of expertise and proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required Expertise visualizing and delivering data insights with tools like Tableau; advanced Tableau skills are a highly desirable Strong verbal, written, and interpersonal skills are required Must be proficient in all MS Office applications with advanced Excel spreadsheet skills Ability to lead and influence internal and external stakeholders to advance the organization’s capabilities Visa experience or knowledge of the payments industry is a plus https://usa.visa.com/about-visa/our_business.html www.visa.com/diversity All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Production support of the ServiceNow platform which also includes monitoring, maintaining and resolving tickets through the queue management processWork with customers to understand their issues and resolve tickets within SLA Maintain and resolve tickets in 4 different queues Maintain SLAs on incidents, catalog tasks, and problem records Gather and prioritize customer requirements, and develop and implement products to meet the requirements Knowledge and experience working with JavaScript, Glide API, Business Rules, Workflows, Client Scripts, UI Policy, UI Actions Knowledge and experience working with ServiceNow Security features, administering Users, Roles, Groups, ACLs Should have in-depth configuration and development knowledge across all core ServiceNow modules – IM, PM, CM, KM, CMDB, Discovery, Catalog, Portal, SLA, Integration with other systems Identify requirement gaps to maintain a high degree of quality in the solution build and provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard best practices are utilized for all configurations and customizations Provide training for each tool's functionality both in person and through other methods Document the technical requirements/as-built documentation Participate in project meetings/daily scrums and communicate development status Support multiple instances of the platform including Development, QA, and Production Code, test, debug, implement, and document highly complex programs Research information from existing systems, analyze program and time requirementsPrepare time estimates and justifications for assigned tasks and provides recommendations to project managers Support project personnel in resolving fairly complex program problemsWorks with client and management to resolve issues and validate programming requirements within their areas of responsibility Provides technical advice on complex programming Work closely with the business analysts and development team to assist in the appropriate extension, integration or development of the platformDevelop, publish and maintain statistical, management and custom reports Analyzing, creating proof of concepts, designing, developing and customizing business applications Qualifications Bachelor's degree and equivalent combination of education and experience Requires ServiceNow development experience including managing ServiceNow Helsinki version or above Strong analytical skills with the ability to extensively analyze business processes and work flow Effective writing skills with the ability to document application configurations, system design and architecture Effective communication with customers, system administrators, team members and management and use sound judgment when considering enterprise impacts of technical decisionsGood communication skills to work effectively with team members, support personnel, management and customers in geographically dispersed locations and ability to work as part of a team as well as independently Some knowledge with the ServiceNow Platform and the ability to troubleshoot and restore the application ServiceNow Certified System Administrator and ITIL V3 Foundation Certified preferred Hands' on experience in Java/JavaScript and open source tools in a Windows Platform, MySQL and agile development environment Experience with database design schemas and data modelling Familiarity with JavaScript, JSON, AJAX, CSS, XHTML and XML Previous experience of working in a SCRUM environment Strong requirements gathering experience and ability to work with business users and clients A background in IT Service Management, CRM or BPM software is highly desirable 2+ years of ServiceNow experience preferred All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The Prepaid Product Manager will be a key contributor to Visa DPS Prepaid Issuer Processing Services. As the Product Manager, you will drive the latest and most innovative ideas through the product development lifecycle. You have a passion for technology and payments, have a strong product and technical background, and are detail oriented. You have a proven track record of bringing new products to market; understand the dynamic nature of innovation; and you thrive in a demanding environment. Everyone at Visa works with one goal in mind –making sure that Visa is the best way to pay and be paid, for everyone everywhere. In line with this goal, our vision is to be a place where everyone is accepted everywhere –that’s where we want to be. By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients. Principle Responsibilities:Clearly understand and articulate the value of Visa DPS products and drive the development of features and functionality. Create functional requirements for Prepaid Processing, in support of both operational efforts and product enhancements. Ensure that requirements are described in sufficient details for successful new product development. Lead, influence and collaborate with cross-functional teams to take new products through the entire lifecycle from vision to business case development, pricing, scope, functional requirements, implementation, launch, commercialization and post launch. Develop expertise specific to our processing platform in order to independently assess how new products and solutions would be deployed and to assess product readiness. This position reports to the Sr. Director of Prepaid Product Management and will be based at Visa's offices in Highlands Ranch, CO. Qualifications BA/BS degree in Computer Science, Engineering, Information Systems or equivalent, MBA preferred 5-7 years of experience in product management at a technology company or comparable experience Experience with Agile methodology to drive product development and delivery Ability to motivate cross-functional teams to create innovative solutions that meet the needs of our customers Demonstrated understanding of a complex product platform Ability to work creatively with strong problem solving skills and ability to manage multiple priorities and demands Excellent written and verbal communication skills Excellent interpersonal and negotiation skills; demonstrated effective listening and questioning; comfortable dealing with all levels in the organization Knowledge of Prepaid industry and experience with payment processing and US payment landscape is a plus Advanced skills in MS Word, Outlook, and Excel. Experience with Atlassian tool suite a plus Solid interpersonal skills with a high level of self-motivation and initiative Proven record of designing and delivering solutions in partnership with sales, strategy, technology and support teams for successful end to end product launch All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities This position is part of the Digital Delivery Solutions team and supports/services several business including Prepaid, Visa Campaign Solutions and DPS Mobile. Responsibilities: Create and maintain consumer facing web site themes, mobile app graphic assets, and email campaigns working from client mockups as well as existing web properties and mobile apps. Code/implement/maintain large volumes of XHTML 1.0 Strict and HTML5 content files in English, Spanish and French that conform to the W3C Web Content Accessibility Guidelines (WCAG). Custom client branding of Mobile Applications - graphic asset creation using Photoshop templates. Proficiency placing and scaling EPS files within Photoshop. Proficiency working with large volumes of smart objects, slices, and PNG exports. High level of attention to graphic design detail within the context of digital channels. Email Content Support – primarily overflow & emergency Create and maintain consumer facing email templates, landing pages, desktop and mobile graphic assets, and working from client provided assets as well as existing templates. Code, implement, and maintain large volumes of HTML5 content files and W3C Web Content Accessibility Guidelines. Work with front end email marketing service platform to create and execute batch or transactional mailings. Individual must be self-directed and able to perform job responsibilities with minimal guidance, direction and/or involvement from management. Responsible for managing projects and assignments while completing requests in a timely fashion and must be able to take the initiative to resolve problems and meet deadlines. Plan and conduct or participate in member meetings and conference calls. May perform other duties as requested by management. Qualifications Minimum of 6 months of work experience or a Bachelor’s Degree. Preferred college degrees include: Public Relations, Journalism, Communications, English, Business, Education, Instructional Technology, Digital Media. 2 or more years of work experience is preferred. Hands on experience a plus Direct experience in HTML/XHTML coding/editing, responsive web design frameworks, CSS layouts, and web application content management required. Ability to hand code HTML & CSS from mock-ups and Photoshop. Web design preferred Graphic design experience preferred Intermediate proficiency with Dreamweaver and Photoshop Experience with Visual Studio, or Team Foundation Server Experience working with front end email marketing service platform Excellent customer service and focus. Must be able to handle multiple priorities at once and re-prioritize tasks with minimal involvement from management. Excellent time management, organizational and planning skills are essential. Strong verbal and written communication skills are essential. Ability to comprehend and translate technical issues. Demonstrated sound judgment. P.C. proficiency is required. Work Hours - Standard hours are between 8am-5pm MT. Off-hours support may be required as needed. Travel Requirements -Travel for this position is less than 10%. Physical Requirements - This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. All your information will be kept confidential according to EEO guidelines.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The Director of Distributed Systems Operations is a management position to which you will apply your technical knowledge and fine-tune the leadership experience toward leading a motivated team of systems and storage engineers. As part of the team, you are empowered to lead by example in support of Visa critical applications, ensuring service stability and availability, while delivering efficiency through value-add automation. You will be leading innovation through the delivery of orchestrated automation and mitigating impact through root cause analysis excellence. Your proven leadership and management experience will be well utilized working in a 24x7 leadership team which provides global follow-the-sun support. Your analytical systematic approach toward qualitative and quantitative data driven decision making will lead toward successful delivery against strategy. This is a technical leadership role requiring in depth technical competency, strength in service recovery, root cause analysis and continual service improvement which is greatly valued in our dynamic enterprise environment. You will be welcomed into a team where you can gain meaning in seeing your efforts delivered and you are empowered to make a difference. Essential Job Functions and Responsibilities:8+ years of experience in leading a group of technical product managers, developing features, managing roadmaps Proven delivery against software defined storage technologies In-depth knowledge with enterprise level storage platform leadership – EMC, Hitachi, PURE, INFINIDAT, HPE, NetApp, and Brocade – self-heal, self-service, and automation delivery Compute technologies for SAN attached workload, troubleshooting, and improvement opportunities for stability and consistency – Hypervisors, x86 platforms, Docker, IBM AIX Logical partitioning, IBM Power VM, Solaris LDOM, and ScaleIO Should possess know-how to get things done (deliver) and get the best out of your delivery partners/peers, including vendor partner engagement Superb communication & interpersonal skills as you coach other members of the support team, sharing technical and customer knowledge in a helpful and timely fashion Capable of prioritizing and managing high volume workloads from multiple sources, working to strict SLA and OLAs Have experience with development/automation and strong passion to promote developer productivity Security is prime job and responsibility at Visa and must have exposure and experience dealing with industry practices and delivering automated security solutions Knowledge and understanding across a wide range of technology domains and application frameworks and have ability to quickly grasp relationships of various disciplines Ability to interact with personnel at all levels and across all business units and to comprehend complex business initiatives Should be able to articulate product requirements to various audiences (high level to low level technical details) Should be able to regularly report progress and key product metrics to stakeholders and management with the ability to develop and improve KPI's in order to deliver excellent service delivery Have a strong passion towards consistency and standardization of documentation and presentations Ability to visualize and promote efforts of team through presented data Manage systems/storage team members responsible for service restoration, vulnerability management, audits/compliance and continuous service improvement towards overall strategy Managing complex changes involving working with different teams through good communication, collaboration, through execution excellence Correlate security information with internal data repositories and creating processes to ensure compliance Design and implement workflows Strong knowledge of Hardware & OS deployment experience Strong system security awareness and knowledge in OS hardening Responsible for creating an innovative and thriving work culture at the center of service delivery Building and lead a team of engineers who are passionate about applying their competency to automate platform and infrastructure activities Analytical and troubleshooting skills are highly desired, and possess an ability to explain technical concepts and provide guidance to staff Knowledge & experience in system monitoring techniques and tools supporting unattended operations Responsible for alignment of established ITIL practice Responsible for leading and delivery of enterprise initiatives Provide forecasting for resource and budgetary needs Exhibits collaborative leadership by example Qualifications Basic Qualifications Bachelor/Master’s Degree in CS required, with 8+ years’ experience Must have led teams of technical administrators/engineers, managing products and roadmaps Must have delivered proven efficiency gains through automation and orchestration Exceptional collaboration and partnership skills with the ability to work in a global environment and drive consensus in cross-functional teams Preferred Qualifications Experience with Cloud technologies preferably private Cloud, software defined storage delivery, automation, AGILE delivery on various Hypervisor platforms Experience with software defined operations implementation Prior hands on infrastructure, storage and automation experience; Java/Windows stack preferred More than comfortable in an ambiguous matrixed organization Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities The successful candidate will be part of a global team to design and develop Test designs and Test cases for the Issuer processing Quality Assurance Organization. Perform Functional and Automation testing for Debit Processing Services applications. Should have detailed analytical skills and good understanding of the test methodologies and be able to interface directly and take decisions with staff members of Quality Assurance, Product Management, Project Management, and Development. Responsibilities: Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software Design, create, execute and report on functional tests against multiple applications Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. Research, create and evaluate technical solution alternatives for the business needs. Create systems and testing documentation per department standards. Follow standards in development and testing to ensure compliance with Audit Requirements. Follow Quality Control processes according to the Industry Standard practices. Actively look for opportunities to enhance standards and improve process efficiency. Identify and document software defects in a clear manner and retest using corrected code to resolve the issue in a timely manner. Identify and troubleshoot system issues working with development as required. Design, document and track test cases in Quality Center. Produce metrics for projects as required by Project Management and/ or QA Management. Identify opportunities for process improvements and efficiencies. Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, and teamwork. Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, and quality delivery of testing deliverables. Coordinate and collaborate with a globally distributed team Qualifications Qualification/Skills and Experience Minimum Qualifications Bachelor’s Degree in Computer Science, Computer Engineering, Management Information Systems or Technology related field 3 or more years of hands-on Quality Assurance experience Manual Testing experience required Java scripting experience Basic understanding and knowledge of Software Engineering Concepts and Methodologies is required. Preferred Qualifications Automation testing experience General business knowledge of financial systems 3 plus years of EFT experience Tandem / Connex Advantage experience is a plus Debit processing experience is a plus Strong understanding of Agile, scrum and Quality Assurance processes and methodologies Experience with tools like clear quest, ALM, AGM, Share point, Wiki Experience with Automation tools like QTP , Selenium RC/Web driver High-energy, detail-oriented, proactive, and able to function under pressure to meet tight deadlines. Strong communication skills -- both verbal and written – and able to quickly learn and implement new technologies, application appropriate frameworks and tools. Strong relationship, collaborative skills and organizational skills with a high degree of initiative and self-motivation and Able to work as a member of matrix based diverse and geographically distributed project team. Willingness and ability to learn and take on challenging opportunities. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Senior Software Engineer As a Senior Software Engineer, you will be part of our Platform Development team to help design, enhance and build tools that assist our transactional platform in an agile development environment. You will work with colleagues, who will support and challenge you daily. You will play part of multiple teams tasked with multiple projects ranging from building full stack development of real-time transactional services, REST services API, Container based services to highly functional, secure, scalable and resilient real time and batching systems. You will work on unit testing, code reviews and regular check-ins to continuous integration that will become part of your DNA. You will see the code written and moved to production within just a few days, to then be used by a huge customer base including Facebook, Nike, FedEx, Apple, State Farm, to name a few. If this sounds exciting, we want to chat and tell you more about our work culture and environment and see if this will be a good fit for both of us. Qualifications You have a Bachelor degree in Computer Science or related field and 3-5 years of Software Development Experience or a Masters with 0-3 years of Software Development Experience You have expertise of Core Java, JEE technologies, REST and container based technologies. You have experience with Java Script Technologies including ReactJS You have experience architecting solutions with Continuous Integration and Continuous Delivery in mind We count on your curiosity and creativity, to want to understand customer requirements and our processes and want to come up with creative solutions While you’ll have the skill to see and understand the big picture, you’re able to stay focused on the task at hand to achieve immediate goals You’re great at systematic and accurate research wanting to uncover the smallest detail You have amazing work ethics that will help us all work extremely well together You have the passion to understanding people and to always striving to improve our products and services! Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa Highlands Ranch, Colorado
Job Description and Responsibilities Senior Dispute Representatives are responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute related work. RESPONSIBILITIES: Senior Dispute Representatives are responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute related work. The position is responsible for processing basic disputes for Prepaid, Debit or Regionals on behalf of Dispute Analysis and Support (DAS) clients. Working primarily fraud cases, they will learn systems and dispute processes. Review evidence or case presented and leveraging Network (Visa, MasterCard, Regional Network, etc.) dispute resolution management rules to determine the validity of each claim and its potential for recovery Utilize Network dispute process to attempt recovery on behalf of Visa DAS Clients, ensuring that disputes are submitted in accordance with Network Operating Regulations, and that all required evidentiary and technical conditions and requirements are met When disputes are challenged by the opposing party via a representment, collaborate with senior staff to review the new evidence to assess its validity andResolve the claim or counter-challenge the representment through Visa’s pre-arbitration, pre-compliance, arbitration, or compliance process or Pass dispute to DAS Client to decision Qualifications Basic Qualifications Must have a High School diploma or equivalent Preferred Qualifications 2 or more years of work experience Essential Functions Review evidence or case presented and leveraging Network (Visa, MasterCard, Regional Network, etc.) dispute resolution management rules to determine the validity of each claim and its potential for recovery Utilize Network dispute process to attempt recovery on behalf of Visa DAS Clients, ensuring that disputes are submitted in accordance with Network Operating Regulations, and that all required evidentiary and technical conditions and requirements are met When disputes are challenged by the opposing party via a representment, collaborate with senior staff to review the new evidence to assess its validity and Resolve the claim or counter-challenge the representment through Visa’s pre-arbitration, pre-compliance, arbitration, or compliance process or Pass dispute to DAS Client to decision Work and balance Incoming/Outgoing disputes with Visa DPS settlement and Network financial general ledger (Regional only) Communicate via email and phone to Visa DAS Clients and Network associates as necessary Submissions without approval are capped at $1000 per claim at the representative level Experience in a dispute resolution management or loss recovery role, although this is not a requirement A proven track record for making sound decisions based on available evidence, managing both short and long-term goals, and achieving high quality operational results Qualified individuals will possess the initiative and judgment to ensure customer expectations and service levels are exceeded Good verbal, written, and interpersonal communication skills are required Proficient knowledge of Microsoft Office, specifically Excel A fundamental knowledge of the payment processing industry Work off business hours as required Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.