Airbus Helicopters

9 job(s) at Airbus Helicopters

Airbus Helicopters Columbus, MS, USA
Airbus is a global leader in aeronautics, space and related services. In 2015, Airbus generated revenues of 64.5 billion and employed a workforce of around 136,600. Airbus is a shareholder of the missile systems provider MBDA, a major partner in the Eurofighter consortium and owns a 50% stake in ATR, the turboprop aircraft maker, and Airbus Safran Launchers, the Ariane launcher manufacturer. Airbus is a leading global manufacturer of Commercial Aircraft comprising highly successful families of aircraft ranging from 100 to over 600 seats. In Defense and Space, Airbus is a European leader providing tanker, combat, transport and mission aircraft as well as space systems, equipment and services. In Helicopters, Airbus is the world's No. 1 civil and parapublic helicopter manufacturer offering the world's widest range of civil and military helicopters. Position Summary: The Sr. Aircraft Technician A Sheetmetal (Contract) will perform work on assigned parts in Sheetmetal. Primary Responsibilities:Perform Layout of sheet parts by measuring and scribing in preparation for cutting and forming operations Cut raw materials allowing for bend requirements, flanges, and crimping. Provide nesting arrangements for cutting the maximum number of parts from standard size metal sheets Prepare patterns and/or templates to simplify manufacturing processes and to assure proper dimensions Install Sheetmetal parts and assemblies in aircraft; assure that installations are attached without endangering aircraft structure or systems operations and functions. Conduct structural and operations checks and completes troubleshooting of Sheetmetal mechanical installations Fitting and assembling skins, frames, and other components. Work will consist of drilling, fitting, and riveting of the many sub-assemblies of the helicopter, including such items as tail booms and stabilizers. Read detailed plans and diagrams and inspect and measure parts prior to assembly, making sure parts are free of defects and are the right size. Cut, grind, or trim parts to fit properly. Layout, aligns, and fit structural metal parts to form the stabilizers and tail booms. Bolt, rivet, or chemically bond parts together Be able to join sections by drilling, bolting and clamping units together Cut, file, drill, and ream metal, plastic, and rubber sections to prepare them for fastening Use tools, such as drills, wrenches, and rivet guns Work with inspectors to run tests to determine whether the parts are assembled properly Make adjustments or replace parts when needed Follow all OSHA, safety and environmental regulations Experience Minimum of six years related experience in Sheetmetal and Sheetmetal assembly. Some experience may be substituted for education normally acquired in the attainment of an A & P or FCC license. Education HS diploma or equivalent required. Some trade school desirable. An A & P or FCC license is preferred. Citizenship: US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) Essential Functions Position requires ability to communicate effectively verbally and in written form. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee must be able to travel away from facility to carry out functions of position. Position requires use of computer. As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and place on assignment to Airbus in America.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. Position Summary: Lead enterprise efforts to establish, implement and monitor activities associated with Engineering Services and Aircraft modifications in support of the Lakota Program. Coordinate activities of all involved departments, establish planning, provide risk assessment analysis, review budget, participate to vendor selection/management to ensure on-time completion of the Engineering Services, retrofit and production line implementation. Primary Responsibilities: Description: 40% The incumbent will carry business responsibility over projects to modify or upgrade Army aircraft. Such modification efforts consist of customer requested changes, company initiated product improvements, compliance with changing regulations and life-cycle cost reduction programs. Responsible for managing and coordinating Lakota projects as it relates to Engineering Services, Prototyping, Certification and Aircraft modifications teams. Responsible for managing other strategic Lakota Program project as required. Define Project need as required with the US Army Define schedule and major milestones in support of the Engineering Services and Modifications. Track successful on-time / on budget completion of all milestones. Performs resolution and risk mitigation with Mississippi and Grand Prairie management personnel. Provide Engineering and Technical Expertise for feasibility, design & certification of the equipment packages. Capture costs and track budget expenditures. Inform Program Director of technical problems, delays and/or critical shortages. Participate and lead, as required, the Engineering weekly conference with GVT Description: 20% Sustain a full scale retrofit and prototype efforts to support in-house and field modification requirements. Coordinate with all support functions to ensure on time, cost and quality delivery. Ensure compliance with FAA/DCMA regulation and internal procedures accordingly Conduct regular reviews of performance indicators related to Modification activities and budgets. Additional Responsibilities:Other duties as assigned. Qualified Experience / Skills / Training: Education: Bachelor's degree in Engineering or equivalent experience. Masters degree is a plus. Experience: 10-15 years of experience in aerospace project management including modifications. Fully knowledgeable on FAA / DCMA regulations. Must be proficient in Microsoft products. Must have financial experience to be able to budget this activity. Must be able to perform activity analysis, plan adjustment and financial control. Must be capable of having technical knowledge to comprehend technical data package. Must have strong leadership skills and be proactive. Knowledge, Skills, Demonstrated Capabilities:Experience with Department of Defense programs or equivalent commercial FAA related experience and either technical and/or business background in Aviation. Must understand Department of Defense acquisition process and programmatics, government contracts, subcontracts, commercial helicopter production, logistics, and training. Proven ability to ensure execution among a complex multi-company, multi-national team Must be able to multi-task efficiently to ensure desired outcomes. A high level of integrity and an understanding of the importance of protecting the interests of the company while also assuring customer satisfaction is critical. Technical Systems Proficiency: Strong Microsoft Office, Project proficiency are desired. Travel Required: 10% Domestic and International Physical Requirements:Onsite: 90% When not on Travel Vision: Daily - able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Hearing: Daily - able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Speaking: Daily - able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily - able to operate most office and personal electronic equipment. Carrying: Monthly - able to carry documents, tools, drawings, electronic equipment up to 20lbs/14kgs. Lifting: Monthly - able to lift documents, tools, drawings, electronic equipment up to 20lbs/14kgs. Sitting: Daily - able to sit for long periods of time in meetings, working on computer. Squatting / Kneeling: Weekly - able to squat or kneel to retrieve or replace items stored on low shelving. Standing: Monthly - able to stand for discussions in offices or on production floor. Travel: Up to 20% - able to travel independently and at short notice. Walking (include routine walking such as to a shared printer to retrieve documents): Daily - able to walk through office and production areas including uneven surfaces. Citizenship: US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) Decision Making, Complexity: Requires ability to communicate effectively verbally and in written form. Ability to think analytically and should be a problem solver. Ability to gather and interpret relevant data and information. Ability to analyze and document complex business processes. Fundamental knowledge for FAR to ensure contractual and regulatory requirements Job Dimensions, Contributions to Success: This role is responsible for day to day interaction with the Army, the largest customer for Airbus Helicopters. Responsible for execution of projects ranging from $100,000 to $15M or more. Nature of Contacts: Involved, negotation type Communication on a daily basis with internal and external parties Will work communicate directly with customer on a daily basis. Will interact as needed with other departments, such as Engineering, Customer Support, Procurement, Quality, Industry, Production, Flight Test, Certification, Executive leadership, etc. Physical Requirements:Onsite: 80% When not on Travel Vision: Daily - able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Hearing: Daily - able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Speaking: Daily - able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily - able to operate most office and personal electronic equipment. Carrying: Monthly - able to carry documents, tools, drawings, electronic equipment up to 20lbs/14kgs. Lifting: Monthly - able to lift documents, tools, drawings, electronic equipment up to 20lbs/14kgs. Sitting: Daily - able to sit for long periods of time in meetings, working on computer. Squatting / Kneeling: Weekly - able to squat or kneel to retrieve or replace items stored on low shelving. Standing: Monthly - able to stand for discussions in offices or on production floor. Travel: Up to 20% - able to travel independently and at short notice. Walking (include routine walking such as to a shared printer to retrieve documents): Daily - able to walk through office and production areas including uneven surfaces. Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: AHI reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Airbus Helicopters Columbus, MS, USA
Airbus is a global leader in aeronautics, space and related services. In 2015, Airbus generated revenues of 64.5 billion and employed a workforce of around 136,600. Airbus is a shareholder of the missile systems provider MBDA, a major partner in the Eurofighter consortium and owns a 50% stake in ATR, the turboprop aircraft maker, and Airbus Safran Launchers, the Ariane launcher manufacturer. Airbus is a leading global manufacturer of Commercial Aircraft comprising highly successful families of aircraft ranging from 100 to over 600 seats. In Defense and Space, Airbus is a European leader providing tanker, combat, transport and mission aircraft as well as space systems, equipment and services. In Helicopters, Airbus is the world's No. 1 civil and parapublic helicopter manufacturer offering the world's widest range of civil and military helicopters. Position Summary: Perform activities associated with the scheduling and analysis of the LUH Production Line and all back shops required for the completion of Production activities in accordance with contractual customer requests. Perform activities associated with the planning and reporting of resources (material, capacity, schedule, back shop and off load) required for the completion of Production activities in accordance with the Routines, Standard Network and high level Forecast; participate to the change board for serial production affectivity of each Change request; Net plan scheduling; Forecast schedules. Primary Responsibilities: Scheduling: 34% Schedules and coordinates flow of work within or between departments and monitors on-time delivery from station to station. Coordination: 33% Analysis: 33% Additional Responsibilities:Interface mainly with Production Control, Work Preparation, AHD Production Planning, Configuration Management, Production Supervisors, Program Management and global chain organization including buyers, and all internal vendors (back shops) performing Make items for Production. Communicate (in a timely manner) issues that will adversely impact operational goals. Research and resolve part master issues related to the BOM. This individual will work directly researching and resolving issues related to the charging of time on Work Orders for each station in Production, Retrofit or Completions. Development of reports for the analysis of the efficiency of the production line. These reports shall contain a detailed listing of hours, discrepancy hours, Quality Note hours, and aircraft modification hours. This person shall also create detailed station reports listing all time charged to the subject aircraft. This person shall report large deviations to the appropriate Supervisor/Manager. Assist work centers and Supervisors on special projects (LEAN). This position description is not intended to be all-inclusive and employee will also perform other tasks as assigned. Qualified Experience / Skills / Training: Education:Associate's/Bachelor's degree preferred in Industrial or Electrical Engineering, but related experience and technical computer skills are acceptable. Experience:A minimum of 2 years' experience in a heavy aircraft customization or production environment is desired. Experience operating within an integrated manufacturing system is desirable, such as SAP. MS Office skills especially MS Excel and MS Access are required. Strong written and verbal communication skills are desired. Related college level studies may be substituted for experience. Licensure/Certifications:None Knowledge, Skills, Demonstrated Capabilities:While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Requires use of computer. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Requires ability to communicate effectively verbally and in written form. Technical Systems Proficiency:Ability to use mainframe and PC computers, and associated hardware and software (MS Office especially Excel and Word), SAP (Module MM, PP, Outlook). A strong knowledge of technical terms. Knowledge of Industrial engineering is a plus. Travel Required: 10% Domestic and International Citizenship:United States Decision Making, Complexity: Make applicable decisions as required as listed in above description. Organizational information: This position will report directly to the Supervisor of Planning & Control. Direct Reports: Exempt: NONE Non-exempt: NONE Job Dimensions, Contributions to Success: This position is the introductory position within the Planning & Control department. Production Planners must ensure accurate and accomplishable metrics and report information to management in a timely manner. Nature of Contacts: Moderate Communication on a regular basis with internal parties only Physical Requirements:Onsite: [100%] Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. [Daily] Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. [Daily] Speaking: able to speak in conversations and meetings, deliver information and participate in communications. [Daily] Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment. [Daily] Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. [Intermittent] Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. [N/A] Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. [N/A] Sitting: able to sit for long periods of time in meetings, working on computer. [Daily] Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. [N/A] Standing: able to stand for discussions in offices or on production floor. [N/A] Travel: able to travel independently and at short notice. [1 or 2 times yearly] Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. [Daily] As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. SUMMARY: Perform work on assigned aircraft or parts in dynamic component repair. DUTIES Mechanical Perform fabrication, assembly, installation, maintenance, replacement, repair modification, inspection and the operational and functional checkout of aircraft mechanical or structural systems and major components. Perform troubleshooting functions of complete operating mechanical and hydraulic systems. 1. Maintain close working relationship with assigned lead regarding schedules, priorities, availability of parts, supplies and tools. 2. Use various hand tools, power equipment, measuring devices, test equipment, and paint equipment and instructions as required. 3. Ensure compliance with company and customer specifications and FAA regulations as required. 4. Complete forms and records pertaining to completion of assigned work. 5. Maintain responsibility to keep scrap at minimum levels. 6. This position description is not intended to be all-inclusive and employee will also perform other tasks as assigned. QUALIFICATIONS Education HS diploma or equivalent. Some trade school desirable. An A & P is desirable. Experience Minimum of four years related experience (mechanical); education normally acquired in the attainment of an A & P may be substituted for some experience. Essential Functions Requires the ability to read and interpret blueprints, sketches, diagrams and technical instructions. Must be able to operate a variety of standard and specialized hand tools, power equipment, measuring devices and test equipment. Must be able to move about in cramped and awkward positions to perform tasks. Must be able to move about freely in areas with moving aircraft and parts; handle heavy components and work in areas where exposure to chemicals and fumes will occur. Equal Opportunity: Airbus Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: AHI reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. Position Summary: The selected candidate will be responsible for supporting the Innovation & Digitalization Team for Augmented Reality, Virtual Reality & Mixed Reality (AR, VR & MR) projects. Primary Responsibilities:Support the Innovation & Digitalization Team to define projects' inputs Design, develop tools for Microsoft HoloLens Perform tests and demonstrations Write user guides Provide support for users Work closely with internal Airbus stakeholders. Additional Responsibilities:Other duties as assigned. Qualified Experience / Skills / Training: Education:Required: Candidate pursuing a master's degree in Computer science, Computer Engineering, Software Engineering. Experience:Use of AR / VR / MR devices, ideally the Microsoft HoloLens Developing / coding in AR / VR / MR environment Knowledge, Skills, Demonstrated Capabilities:Required: Knowledge of Unity for Microsoft Windows MR Software development, ability to quickly learn new software. Strong attention to detail and organizational skills. Preferred: Initiative, autonomous, energy and the willingness to learn are essential to being successful in this position. Aviation industry knowledge a plus. Our internship is designed for individuals who are currently enrolled at an accredited college/university. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Requires the ability to communicate effectively in verbal and written form with internal and external customers. Bi-lingual/Multi-lingual (French/German/Spanish) a plus. Travel Required:5% domestic and international. Physical Requirements: (according to each department's job descriptions) Onsite: must be onsite at least 95% of the time to work with team and internal customers Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, and reports. Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on flight line and helipads including safety warnings or alarms. Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation: Able to use personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors. Carrying: able to carry documents, tools, marketing materials, electronic equipment up to 25bs. Lifting: able to lift documents, tools, marketing materials, electronic equipment up to 25lbs. Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Sitting: able to sit for long periods of time in meetings, working on computer. Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or production floors. Travel: able to travel independently and at short notice to regional seminars as needed (5%). Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. Position Summary: Under the direction and guidance of the Director MRO, the avionics Manager will establish the organization for and direct the functions of both avionics Maintenance Repair & Overhaul (MRO) and spare activities as necessary to meet the Company Business Plan, Objectives, and assure to deliver quality products on schedule and within projected costs. The avionics Manager will also be accountable for avionics P&L, in charge to launch recovery action, business development action and commercial policy set-up in order to match with P&L expectations. He will improve & maintain an optimized customer interface. He will represent and promote AHI & OEM Partners at on-site customer visits and global spares/repair workshops. He will ensure overall customer satisfaction in terms of reliability, documentation, technical assistance, repair & spares performance, communication, warranty, flexibility, maintenance cost, pricing. Primary Responsibilities: 1. Repair Shop & Spares Distribution Manager 50% Responsible for Airbus line of business, ensuring positive gross margins. Develop and implement Avionics MRO and Avionics Spares business initiatives for the growth potential of each of the activities. Define and deploy cost reduction action to increase the profitability of both spares and MRO activities. Propose budgets, manpower requirements, plans for capital equipment acquisition, and appropriate schedules. Manage the avionic shop and i9mplemt lean principle to increase the productivity. Implement reporting systems which ensure a smooth workflow with effective manpower utilization, ability to track work in process and the identification and resolution of major problem areas Deploy a visual management to control and monitor the performances (Safety, Quality, Cost, Delivery, and People). Implement a master schedule including workforce and material, sort the priorities to reach the expected delivery dates. (Daily/weekly/monthly work flow management and production planning). Conduct periodic performance evaluations, makes recommendation for salary increases (promotion, merit, and adjustment), transfers, hires, and disciplinary actions (termination). Identify the needs for and initiate the action to provide both management & technical training as required to repair & overhaul staff. Train, assist and supervise technicians in proper work procedures and practices. Assure that completed work complies with FAA regulations, customer requirements and company specifications. 2. Customer support 50% Improve customer interface & develop business plan in order to reach targeted OP. Establish, develop, and maintain relationships and coordination with Airbus KID-Systeme and future vendors. Organize customer support visits on behalf of partners in the Americas region. Represent AIRBUS Cabin Electronics/KID-Systeme at conferences (Material Readiness Conferences, MRO Americas, for example) Advise and assist customers during the introduction and continued operation of various Airbus systems and ground support equipment. Collect data; prepare technical reports, credit and billing statements or other documentation as required for vendor support and or customers request. Provide technical assistance to the Materials Department to respond to both in-house and customer-related requests. Manage Avionics shop shipping / receiving / inventory control / production control / quoting / approving / delivery processes in support Airbus SSC condition, for example 10-day shop processing time for repairs. Whenever necessary, create & implement Regional Corrective Action Plans to Airbus-Americas as required by Airbus SSC. Negotiate terms for retrofit projects to ensure acceptable capability and gross margins. Additional Responsibilities: Duties will include; developing the avionics department, business planning, sales, quoting, supervision of department employees and customer service. The position will work closely with the other company departments on certification projects. Candidate will develop and maintain strong business relationships with the major avionics OEMs. Qualified Experience / Skills / Training: Education:Bachelor's degree is required Master's degree is preferred Experience:Requires a minimum of 8 (eight) years related experience in aviation. Airplane business knowledge is desired. The successful candidate will be a self-starter, strongly motivated, capable of leading people in a positive continuous improvement environment. Project Management experience is preferred. Licensure/Certifications:Blackbelt certification is a plus. Knowledge, Skills, Demonstrated Capabilities:Airline-related business knowledge & experience is desired. Some technical and/or inspection experience preferred. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Excellent English skills necessary (Spoken/Written). Spanish or French skills desired. Technical Systems Proficiency:Internal and commercial systems proficiency required for the position. Must be proficient using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word), Airbus Supply Portal, SAP repair order, sales order, purchasing, shipping/delivery, and inventory control processes. Travel Required:20% Domestic and International Citizenship:Able to work in the US without a current or future need for visa sponsorship Decision Making, Complexity: A very high level of independent decision, due to focus on fixed-wing airline related customer support such as: Business capture plan implementation Production/Inventory management Repair process flow improvement Performance reporting Pricing & costing policy / quoting Customer communication International Experience is critical in this position, because business partners are in Dubai and Hamburg. Also, business is growing rapidly with addition of new customers in Japan, Taiwan and Europe. Customer service also covers USA, Canada, Mexico, Central America, and South America. Organizational information:9 direct reports. Dotted line management of production control specialist and quality manager. Job Dimensions, Contributions to Success: Position's primary responsibility is customer support. Annual revenue of approximately $8 million, with GM% of 20.0%. AHI-owned Inventory is valued at approximately $650k. Department typically completes over 4300 repair orders and 350 sales orders per year. Position has responsibility of keeping operational performance and customer satisfaction levels high enough to sustain this new business and attract additional business in future. Nature of Contacts: Strategic communication on a regular basis with internal and external parties. Day-to-day communications are Involved, negotation type Communication on a daily basis with internal and external parties Physical Requirements:Onsite: 80% of time that this position must be worked onsite at the company's location. Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily. Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily. Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily. Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.At least once a month Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs At least once a month Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Daily Sitting: able to sit for long periods of time in meetings, working on computer. Daily Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on production floor. Daily Travel: 20% of time able to travel independently and at short notice. Walking: able to walk through office and production areas including uneven surfaces. Daily Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: AHI reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. Position Summary: The Senior Manager, Military Business Development is a member of the Airbus Helicopters Inc. (AHI) Military BD team and is responsible for working closely with AGI Strategy and Development, AGI Government Relations (GR) and AGI Marketing and Communications in supporting the AGI Business Lines (consisting of Airbus Americas (AA), Airbus Defense and Space Inc. (ADSI) and Airbus Helicopters Inc.) Primary responsibility will be to perform marketing analysis that contributes to the business growth of the AHI Military Line of Business by identifying pursuits, leading capture teams and contracting for the incumbent's responsible branch of service, agency or department. Propose opportunities and solutions to influence the company's growth initiatives. Primary Responsibilities: 1. Military Business Development : 25% Represent Airbus Helicopters Inc., Military Business Development to the DoD and federal Agencies with a specific focus on those federal agencies and opportunities with DoD, including commercial sales of Airbus Helicopters to identify/develop pursuits and capture business opportunities. Build and expand relationships with the DoD and federal Agencies'especially those departments and agencies that impact Government/Commercial products within AGI and in support of the helicopter business unit (AHI). All efforts that are required to interact with the US federal Government must be closely coordinated with AGI Government Relations. Interact with Airbus North America and Airbus Group departments to identify and analyze opportunities to market Airbus products 2. BD Strategy and Opportunity Development: 25% Assist Sr. Director in development of short and long term business development strategies for Military / DoD programs Anticipate and provide an analysis of competitors' strategy and propose a counter strategy. Secure new business by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations. Interact with Airbus North America and Airbus Group departments to use company tools to perform analysis across multiple product lines, opportunities and offerings with reporting to management. 3. Business Capture: 25% Lead or assist with Phase 1 capture efforts for Military opportunities in collaboration with key executives of Airbus Helicopters, Inc. Airbus North America and Airbus Group. Must be able to provide market assessments to a capture team and work collaboratively with key executives in U.S. and overseas affiliates. Create & maintain a network of customer "contacts" and provide briefings for Professional Association events, Trade Shows, Overseas visits, and other events as required. Perform marketing analysis and assessments using standard company tools and techniques available. Additional Responsibilities: Other duties as assigned: 25% Support existing business with analysis and planning to ensure the division's continued growth and profitability. Work closely with Airbus North America and Airbus Group to remain abreast of governmental trends, including budget, spending, and requirements definition. Assists with the presentation strategy and of company development projects. This position is not intended to be all-inclusive and the employee will also perform other tasks as assigned. Qualified Experience / Skills / Training: Education:Required: Bachelor's degree in Business Administration or Engineering/Science related field or equivalent experience Preferred: MBA or Master's degree Experience: Required: At least 4 years of experience in business development in U.S. industry. Minimum of 10 years of experience dealing with both corporate environments and the U.S. Military Knowledge, Skills, Demonstrated Capabilities: Required:Must have knowledge of DoD Programs and requirements development, DoD 5000 Acquisition Process, acquisition & life cycle sustainment process, with particular matching the customer's requirements to the best product (Phase 1 of the BD Capture Process) & sustainment of the product & customer satisfaction during & after the acquisition. Strategic thinking, problem solving and solution development. Ability to effectively communicate with all levels of management. Excellent leadership and management skills. Ability to act independently and decisively. Manage assignments and deadlines effectively. Ability to assess business landscapes and develop strategic business approaches. Professional with a high degree of integrity. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Possess solid verbal communication skills and strong presentation skills with the ability to present clear and concise reports to customers and executives. Possess skills necessary to prepare and present presentations in PowerPoint that provide clear presentation of opportunities/pursuits in support of the Airbus gate review process. Technical Systems Proficiency:Internal and commercial systems proficiency required for the position. Ex: Microsoft Office Suite, Project Management Systems. Travel Required:Some domestic and international travel may be required Citizenship:US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) Decision Making, Complexity:The position has direct responsibility for the development and implementation of corporate business strategy, strategic partnerships, and transactions as well as other company projects. Developed BD approaches and strategies will be briefed to the AHI Company President (strategy process owner) for validation and approval. Strategies will be communicated and worked in an integrated fashion with Airbus North America and Airbus Group for synchronization and integration where appropriate. Organizational information:Reports to the Senior Director of Military Business Development Job Dimensions, Contributions to Success:Responsible for managing assigned business development and capture budgets efficiently and executing pursuit capture plans to grow the company's business base and expand company revenue, developing military line of business growth/capture strategies, engaging with and cultivating relationships with military customers. Nature of Contacts:Involved, negotation type Communication on a daily basis with internal and external parties Physical Requirements:Onsite: 75% Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Sitting: able to sit for long periods of time in meetings, working on computer. Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on production floor. Travel: able to travel independently and at short notice. Several times a month Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: AHI reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Airbus Helicopters Fort Rucker, AL, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than six fold order book increase since 2000. Position Summary: This position will be the focal point for the internal and external reconciliation, monitoring and expediting of all orders in support of the U.S. Army Lakota training fleet located at Fort Rucker. The Supply Depot Administrator (Contract) will receive aircraft spares, repairs and GFE part orders from the customer via B2B/LMMS. The orders will be processed from Airbus Helicopters Inc. stock on hand at Ft. Rucker for delivery to the end customer. In addition, the this position will also be responsible for picking, packing, receiving of stock, inventory management (cycle count), Vendor Managed Inventory (VMI) and daily interface with the customer to ensure we are meeting or exceeding contract and support expectations Primary Position Responsibilities: Logistics Support (50%) Receive customer orders via email, LMMS/ACN and SAP; Interpret orders on receipt and process the order accordingly. Provide customer order status as requested and coordinate with the warehouse/shipping when required. Advise customer of priority and freight options as necessary to ensure on time delivery. Administer necessary forms and documents for exchanges and customer repairs. Periodically analyse and monitor customer parts ordering activity for trends and advise management accordingly. Participate in activities to enhance systems and business processes as assigned. Receive all purchase orders and ensure number of Parts/Lines match the airway bill/bill of lading. Check all parts against the purchase order and match the bar code label to the part. Organize and prioritize the issue of material by sales order type (SATY) to meet or exceed customer requirements. Provide expedite options on orders requiring special handling to meet customers operational demands. Coordinate with CSR colleagues, PLLs and Tech Team to ensure all customer orders are handled in a timely and accurate manner Properly code all customer orders in LMMS or the current parts management software. Attend daily Remain to Deliver meeting to reconcile all open AOG, RUSH and PLANNED orders for the Fort Rucker Fleet. Material Handler (25%) Prepare or complete all required forms, records and documents in order to assure accountability for all transactions required to maintain the integrity of warehouse operations. Prepare bills of lading involved in the shipment of materials and notify customers of bill of lading number, date and method of shipment, and other pertinent information. Handle all receipts from DFW warehouse and perform stock transfers daily. Bag and tag the parts for customer delivery and part returns (attach bar code labels where applicable). Apply a broad knowledge of warehousing procedures, practices and methods relating to assigned area(s) or functions and a general knowledge of those related to all other warehousing functions. Stock all parts within established procedures and locations. Customer Service Representative (25%) Develop and maintain a comprehensive customer service relationship with the US Army to promote good communication, drive customer satisfaction/improvements, and promote customer efficiency. Monitor, maintain, and provide support for all assigned CLS Key Performance Indicators (KPI's) in relation to Fort Rucker to ensure all targets are met or exceeded. Counsel with customers and communicate with other functional areas for technical assistance as required. Assess and develop solutions to routine problems encountered daily. Ensure all customer parts are properly packaged, delivered, and accounted for in a timely manner. Ensure the customers authorized levels of inventory are maintained and adequately stocked. All parts signed for must be entered correctly into the SAP and LMMS systems. Provide status reporting to customer for open and Remain to Deliver (RTD) orders. This position description is not intended to be all-inclusive and employee will also perform other tasks as assigned. Position Requirements: Education:High school diploma or equivalent required 2 years college preferred Experience:Requires 5 years' experience in logistics or technical support areas, at least one of which in the helicopter/aviation industry. 2-3 years SAP experience preferred (preferably in Sales & Distribution (SD), Customer Service (CS) or Procurement) Additional computer skills in Microsoft office desired. Licensure/Certifications:Small equipment operator (e.g., forklift) Knowledge, Skills, Demonstrated Capabilities:SAP: SD, MM, PP and evidence of advanced SAP training Professional written and verbal communication. Independent planning and organization. Working with cross-functional teams and customers in a fast paced environment. A high level of integrity and an understanding of the importance of protecting the interests of the company while also assuring customer satisfaction are critical. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Strong written and verbal skills with the ability to convey abstract and complex subject matter in understandable terms in the English language is required. Speaking and writing proficiency in German, French and/or Spanish is useful but not required. Technical Systems Proficiency:MS office skills required SAP required Basic knowledge of Microsoft SharePoint strongly preferred Travel Required:10% Domestic Citizenship:Must be a U.S. citizen Clearance:Eligible to obtain a Government Common Access Card (CAC) Decision Making, Complexity:Processing aircraft repair parts requires understanding the requirement, identifying the closest and most feasible location to complete the transaction, completing the administrative information to ensure accuracy of the part and facilitate timely delivery of the part. Often multiple parts, aircraft and levels of urgencies requires the individual to prioritize to ensure the customer's needs and satisfaction are simultaneously met. Requires ability to communicate effectively verbally and in written form. Ability to think analytically and should be a problem solver. Ability to gather and interpret relevant raw data in order to transform into meaningful information. Ability to analyze and document business deliverables and processes Physical Requirements:The employee must occasionally lift and/or move up to 25 pounds. Requires working at a desk-side computer. Standing, Squatting/Kneeling, Walking is required to complete warehouse duties. As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and place on assignment to Airbus in America.
Airbus Helicopters Grand Prairie, TX, USA
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. Position Summary: Perform and conduct on and off-site classroom and practical instruction in support of company products using AH courseware, audio visual aids and practical means. Primary Responsibilities: 1. Technical Instruction(Classroom and Laboratory) 75% Deliver Technical Instruction for customer personnel on Airbus helicopters and associated equipment Receive and implement product improvements and modifications into course material to include ASB, SB and other relevant documentation Refine courseware to be representative to US market with approval from manager Technical Training Assist with development of test and homework questions for course delivery. Maintain current knowledge of all aircraft models to which assigned as well as ensure an awareness of all applicable changes in technology and maintenance procedures as they occur. 2. Support Equipment: 20% Develop and maintain training aircraft and mock-ups for use in practical instruction Maintain tooling and support equipment for practical instruction Identify new tooling needs and suggest options to Sr. Instructors for acquisition Maintain an organized and clean work area for instruction 3. Administration 5% Provide customer with additional information needed. Ensure courseware is the latest available and that all associated documentation is collected to be used in course, this includes all related files to be loaded on IPAD or in print form Additional Responsibilities:Other duties as assigned. Qualified Experience / Skills / Training: Education: Required:High School diploma or equivalent Preferred:BS/BA degree Experience: Required:Minimum five years directly related aviation (helicopter) maintenance experience. Strong written and verbal communication skills are required. Requires extensive knowledge of helicopter technical and mechanical theory, field maintenance, overhaul, service, repair, inspection, testing and troubleshooting procedures, blueprints, wiring diagrams, inspection guides and engineering/technical directives. Experience is required in ground operations of the assigned aircraft. Preferred:Bi-lingual capability (French/German/Spanish) is desired. Licensure/Certifications: Required:FAA Airframe & Powerplant or equivalent License from other CAA authority Preferred: FAA Inspection Authorization Knowledge, Skills, Demonstrated Capabilities: Required: Aircraft technician or maintenance experience. Aircraft systems, flight characteristics and maintenance techniques Preferred:Formal instructor experience. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Ability to communicate effectively both verbally and in written form. Technical Systems Proficiency:Ability to work with translators Travel Required:20% Domestic and International Citizenship:Authorized to Work in the US Decision Making, Complexity:Ability to analyze experience and knowledge base and customize teaching approach to maximize learning. Organizational information:Reports to Senior Manager Technical Training. This position is part of Customer training and is under the Vice President of Customer support: Job Dimensions, Contributions to Success:Responsible for creating a positive customer experience and to deliver an excellent training experience Nature of Contacts:InvolvedCommunication on a regularBasis with internal and external parties Physical Requirements:Onsite: 70% Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Able to see and read helicopter instruments. Able to detect various colors. 100% Hearing: able to hear to participate in conversations in person and via teleconference, vis radio communications or phone and to hear sounds on production floor 100% Speaking: able to speak in conversations and meetings, deliver information and participate in communications. 100% Equipment Operation: Must be able to climb into, onto, and out of a helicopter and its cockpit; able to operate most office and personal electronic equipment and special tools including production tools 95% Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs 25% Lifting: able to lift documents, tools, drawings, electronic equipment, aircraft panels and parts, etc. up to 30lbs/14kgs. 25% Pushing / Pulling: able to push and pull small office furniture and some equipment and tools, able to spin a helicopter rotor during pre-flight checks 20% Sitting: able to sit for long periods of time in meetings, working on computer or in classrooms. 50% Standing: able to stand for discussions in offices or on production floor. 50% Travel: able to travel independently and at short notice.20% Walking (include routine walking such as to a shared printer to retrieve documents or company tours): able to walk through office and production areas including uneven surfaces.25% Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.