Administrative Assistant - On Site (Full-Time with Benefits)

Spectrum Association Management
Austin, TX
Category Social Services
Job Description
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The successful candidate will be responsible for creating and maintaining our customer service experience by delivering extraordinary service to our homeowners.

Requirements

  • Strong communication skills, both verbal and written
  • Ability to understand and carry out oral and written requests
  • Problem-solving skills and detail-oriented
  • Working knowledge of keyboard and software navigation
  • Ability to multitask and learn in a fast-paced environment
  • Customer service-minded with the ability to work as part of a team
  • Communicates professionally and accurately on the phone with homeowners
  • Contributes to a positive team environment
  • Demonstrates integrity, honesty, and knowledge that promotes the Spectrum AM Culture
  • Strong organization and follow-up
  • Maintains a calming demeanor during customer phone interaction and peak times
  • Anticipates the needs of our clients by continually evaluating the environment during interfacing
  • Delivers renowned customer service to all phone customers and drop-in homeowners by placing the customer first

Benefits

  • Comprehensive benefits package
  • 5 weeks of PTO
  • 40 paid hours per year for community service activities
  • 11 Annual Paid Holidays
  • Internal Learning and Development Management System
  • The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
  • Free medical clinic in-house
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