Animal Care Specialist

Requirements

• Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care.
• Process register transactions in a way that creates a great experience for each guest.
• Be proficient within our selling model and support guest interactions as needed.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Adhere to established operational guidelines, policies, and procedures.
• Evaluate guest inquiries and refers to the Leader on Duty as needed.
• Act as primary resource for guests and other PCC partners regarding all animal education and care.
• Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory.
• Analyzes department inventory management data and recommends areas for improvement.
• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc.
• Ensures the proper handling and documentation for all relinquished and adoption animals.
• Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules.
• Participates in the completion of all animal and aquatic life related physical inventory counts.
• Adheres to and promotes established safety and loss prevention procedures.
• Performs additional duties and projects as required or assigned with or without regular supervision.