Benefit Programs Specialist I

LDSS
Any Location, VA
Category Social Services
Job Description
Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.

Requirements

  • Determine eligibility for financial assistance, SNAP, medical assistance, and other social services benefit programs
  • Interview persons for assistance, obtain necessary information, and re-determine continuing eligibility
  • Explain benefit programs, determine reasons and need for assistance, process applications, and determine eligibility for assistance and benefit levels
  • Monitor cases for changes in recipient circumstances and implement modifications that appropriately reflect benefit level within guidelines
  • Evaluate employability status of clients and explore potential sources of income, explain client responsibilities, rights, and availability of programs
  • Prepare reports and maintain client records, identify possible fraud and complete appropriate referrals
  • Evaluate consistency and completeness of data secured and substantiate accuracy, explain programs and rights/responsibilities of applicants and recipients
  • Compute assistance plans, determine the amount of allowances for special circumstance items, and provide applicants or recipients with information about other agencies for additional services
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