Benefits Program Manager

Five9
Any Location, CA
Category Human Resources
Job Description
Join Five9 as a Benefits Program Manager and design, optimize, and operationalize the company's global benefit programs. This role requires strong program management capability, analytical rigor, cross-functional partnership, and the ability to translate complex benefits topics into simple, scalable solutions.

Requirements

  • 7+ years of experience managing benefit programs in a global, fast-paced environment
  • Demonstrated expertise in income protection, life, voluntary benefits, LOA, and time-off programs
  • Proven success in program management, stakeholder engagement, and benefits communication
  • Strong analytical and critical-thinking skills; able to use data to drive decisions and design solutions
  • Exceptional communication skills: clear, concise, employee-centered writing and messaging
  • Experience managing vendors, holding partners accountable, and driving continuous improvement
  • Strong organizational skills, with the ability to manage multiple complex initiatives simultaneously
  • Comfortable with ambiguity and adept at building structure, process rigor, and scalability

Benefits

  • Health, dental, and vision coverage
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Mental health support platform
  • Employee stock purchase plan
  • Paid Time Off
  • Company paid holidays
  • Paid volunteer hours
  • 12 weeks paid parental leave
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