Job Description
Job Description
PURPOSE AND SCOPE:
Under the general supervision of the Manager ' HUB Counseling and Wellness Services, the Case Manager works with a multi-disciplinary team to provide clinical case management, outreach services and works with internal and external stakeholders to coordinate resources and support to improve the mental health and overall wellness of LSC students, faculty, and staff. Works in a highly collaborative environment that values teamwork, flexibility, and adaptability. Delivers direct clinical services, including case management, psychoeducation, triage, brief counseling, risk assessment, crisis intervention, referrals and outreach to the campus community of students, faculty and staff. May provide crisis and emergency response during after-hours. Plays a vital role in campus-wide mental health and wellness initiatives to the campus community. Moderate travel between LSC locations is required. Works a flexible schedule (evenings and weekends) to provide after-hours clinical services and crisis coverage
ESSENTIAL JOB FUNCTIONS:
Provide triage services for students seeking mental health support, including case management, psychoeducation, brief personal and career counseling, risk assessment, crisis intervention, and referrals to on- and off-campus services
Develop, foster, and maintain collaborative relationships with on campus and off campus resources to ensure students are connected to appropriate services and resources
Plan and implement outreach programming, workshops, and consultation services for students, faculty, staff, and the broader community
Actively assist students in applying for local, state, and federal benefits
Consult with parents, faculty, and staff'when appropriate and with proper authorization'to ensure continuity of care
Support students during the appointment check-in process, including monitoring and managing check-in systems
Utilize the electronic health record (EHR) system and other LSC platforms to document client interactions in compliance with legal, ethical, and professional standards
Participate in multidisciplinary team meetings
Work a flexible schedule to accommodate after-hours clinical services and crisis response coverage
Responsible for other reasonable related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Possesses strong knowledge of college student development and mental health issues, with sensitivity to multicultural concerns and understanding of relevant laws and regulations
Excellent customer service skills
Able to work evening/weekend outreach and emergency support as needed
Skills in coordinating, planning, and implementing targeted campus events and activities
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
Bachelor's degree and at least 5 years of related experience, or an equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Master's degree without license or exam, or;
LPC-S, LCSW-S, LP, LPA-I + 5 years of experience, or LMFT-S