Claims, Senior Specialist

Shiftsmart
New York, NY
Category Customer Service
Job Description
Shiftsmart is building the Amazon of labor, a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers. This role will handle a diverse array of incidents and issues, but should always focus on solving for clarity, thoroughness, and risk mitigation.

Requirements

  • 1-2 years of experience in employee relations, as a claims analyst, or in an investigatory role
  • Excellent communication skills
  • Results-driven
  • Ability to work closely with all areas of the company
  • Highly organized
  • Independent

Benefits

  • Comprehensive healthcare coverage
  • 401(k) match program
  • Generous, fully paid parental and family leave policies
  • Pre-tax commuter benefits
  • Collaborative office with fully stocked kitchen
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