Client Experience Account Manager

MetTel
Salt Lake City, UT
Category Accounting
Job Description
MetTel is a global communications solutions provider seeking a Client Experience Account Manager to join their Operations Team.

Requirements

  • Service Request Oversight & Advocacy
  • Repair
  • Control Document Maintenance & Presentation
  • InContact IVR Participation
  • CSAT Awareness & Execution
  • Billing disputes
  • MetTel System Knowledge
  • Communication
  • Product/Process Knowledge
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