Client Relations Analyst

Broadridge
El Dorado Hills, CA
Category Operations
Job Description
Client Relations Analyst position at Broadridge, responsible for first point of contact with clients, 24/7 support for Client Relations teams, and researching and analyzing situations to ensure clear instructions are presented.

Requirements

  • 2+ year of experience in a client service related role or equivalent experience
  • Experience with MS Office suite of products
  • Computer competency and basic typing
  • Keen attention to detail with the ability to multi-task, and excellent time management and follow-up skills
  • A self-starter with professional communication skills
  • Ability to maintain a positive relationship with clients and co-workers
  • Ability to work collaboratively and professionally with internal colleagues
  • Ability to follow documented procedures and provide feedback for process improvement
  • Comprehensive experience with MS Access, Excel, Word and Outlook required

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Flexible Spending Accounts
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