Client Success Director (Onsite in Princeton, NJ | Open to US-based candidates only)

Infopro Learning, Inc
Any Location, NJ
Category Customer Service
Job Description
We're looking for a Client Success Director to serve as a trusted advisor to our enterprise clients, ensuring a seamless experience while expanding partnerships.

Requirements

  • 10+ years of experience in both Learning and Development and Account Management
  • Proven success in driving account expansion through cross-selling, upselling, and strategic planning
  • Strong relationship-building skills, with the ability to serve as a trusted advisor to senior stakeholders
  • Expertise in data analysis, using insights to drive solutions and optimize account performance
  • Experience leading high-performing teams and collaborating across multiple functions
  • Exceptional communication, negotiation, and problem-solving skills, with a proactive and consultative approach
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