Client Support Manager - Home Improvement

GoodLeap
Any Location, CA
Category Consulting
Job Description
GoodLeap is seeking a Client Support Manager to ensure customer satisfaction by leveraging Big Data and collaborating with installers to improve the customer experience. The role involves client audits, pipeline management, and resolving escalated issues. The company focuses on delivering sustainable solutions for solar panel installation and offers a collaborative environment.

Requirements

  • Provide world-class customer service.
  • Collaborate with installers.
  • Develop and maintain a knowledge of GoodLeap products.
  • Manage a pipeline of projects.
  • Conduct data analysis.
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