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Contracts and Claims Manager
Luster National
Washington, DC
Category
Project & Program Management
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Job Description
We’re seeking Contracts and Claims Managers to support large, heavy-civil infrastructure programs. You’ll safeguard the owner’s commercial interests, steer change order negotiations, and resolve claims in ways that keep budgets protected and project momentum intact.
Requirements
Develop and implement contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models.
Lead and/or support the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution.
Draft, review, and negotiate contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks.
Coordinate with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log.
Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs.
Represent the owner in mediation, arbitration, or litigation; manage outside counsel and expert consultants as required.
Coach project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents.
May establish change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners.
Benefits
Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus
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