Contracts and Claims Manager

Luster National
Washington, DC
Job Description
We’re seeking Contracts and Claims Managers to support large, heavy-civil infrastructure programs. You’ll safeguard the owner’s commercial interests, steer change order negotiations, and resolve claims in ways that keep budgets protected and project momentum intact.

Requirements

  • Develop and implement contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models.
  • Lead and/or support the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution.
  • Draft, review, and negotiate contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks.
  • Coordinate with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log.
  • Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs.
  • Represent the owner in mediation, arbitration, or litigation; manage outside counsel and expert consultants as required.
  • Coach project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents.
  • May establish change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners.

Benefits

  • Unlimited flexible time off
  • Paid holidays
  • Paid parental leave
  • Health, dental, and vision insurance
  • Flexible spending accounts (healthcare and dependent or elder care)
  • Long-term disability insurance
  • Short-term disability insurance
  • Life insurance and accidental death and dismemberment
  • 401(k) plan with guaranteed employer contribution
  • Formal career planning and development program
  • $2,500 annually toward professional development
  • Wellness program with monthly wellness stipend
  • Company cell phone or cell phone plan reimbursement
  • Free personalized meal planning and nutrition support with a registered dietitian
  • Free personal financial planning services
  • Employee assistance program
  • Employee discounts
  • Employee referral bonus
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