Core Trainer, Joppa CFC - Full Time
Job Description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Core Trainer will assist with the on-boarding and job task-based training of Seasonal and Core Colleagues.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings
here.
What You Will Do
Training Support
:
Support Core/Seasonal Colleagues in assigned department/function learn essential job tasks to successful perform all job tasks
Complete Training checklist and follow up to ensure that the Colleague completes training period
Perform frequent random checks of orders processed and correct incorrect practices
Observe, minimize errors, and assess job tasks and re-train Colleagues as needed
Assist Supervisors and Managers in addressing any questions/issues for their specific area
Communication
:
Greet Colleagues on their 1st day of employment, conduct building tours, Time clock and Reliability expectations
Communicate issues/concerns to People Leader(s) or Shift/Functional Director as needed
As issues/concerns are identified, promptly communicate to other leaders for quick resolution
Act as a point person to assist Colleagues with any questions on process/functions, etc.
Safety Throughout Shift Safety Advocate
:
Promote area/facility safety policies
Identify and communicate any safety hazards with Colleagues and management
Prevention of injuries
Regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are
No education requirements
1-2 years of related experience
Ability to communicate work processes to team members
Excellent interpersonal skills
Demonstrated ability to positively impact team success
Demonstrated problem-solving and decision-making skills
Ability to make sound decisions and manage several processes in a fast-paced environment
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Essential Physical Requirements You Will Perform
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, and stooping
Involves close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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