Customer Service Delivery Advocate

Carvana
Shreveport, LA
Category Customer Service
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana, the fastest-growing used automotive retailer in U.S. history.

Requirements

  • At least 2 years of customer-facing experience
  • High school degree
  • Ability to read, write, speak and understand English
  • Ability to perform physically demanding tasks
  • Ability to walk/stand and sustain physical activity for extended periods of time
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.

Benefits

  • Competitive starting hourly rate of $17/hr
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Fast Track Advancement Opportunities
  • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits
  • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Education Support: Tuition reimbursement and student loan repayment program
  • Equity: Carvana Shares and Employee Stock Purchase Plan discount
  • Professional Development: Extensive internal growth and professional development opportunities
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