Customer Service Delivery Advocate

Carvana
Birmingham, AL
Category Customer Service
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana. As a Customer Advocate, you'll deliver vehicles straight to customers' doors, load/unload vehicles, and complete customer paperwork.

Requirements

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks
  • Ability to walk/stand and sustain physical activity for extended periods of time
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Frequent driving requires excellent visual acuity and manual dexterity

Benefits

  • Competitive, Performance-Based Compensation
  • 401(k) with Carvana match
  • Overtime during busy seasons
  • 100% Company Paid Healthcare Premiums
  • Dental + Vision benefits
  • Wellness program to support mental, physical and financial health
  • Pet care savings program
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Tuition reimbursement
  • Student loan repayment program
  • Equity: Carvana Shares
  • Employee Stock Purchase Plan discount
  • Extensive internal growth and professional development opportunities
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