Customer Service Delivery Advocate

Carvana
Knoxville, TN
Category Customer Service
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Requirements

  • Deliver vehicles straight to customers' doors with our custom car haulers
  • Load/unload vehicles onto the hauler and regularly inspect the car-hauler
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record

Benefits

  • Competitive starting hourly rate of $18/hr with significant growth opportunities
  • 401(k) with Carvana match
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Education support through tuition reimbursement or student loan repayment program
  • Equity through Carvana Shares and Employee Stock Purchase Plan discount
  • Professional development opportunities
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