Customer Service Engineer (VA ESOM)

Kentro

Any Location, MA

Category Information Technology

Job Description

Kentro is hiring an experienced Customer Service Engineer to support their VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The successful candidate will respond to end user requests for assistance, interact with customers, and diagnose problems to correct customer issues.

Requirements

2+ years of experience in IT Technical Support, Help Desk or System Administration
Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline
US Citizen or Green card holder
Willing and able to get a Public Trust Suitability clearance
Meet updated ID requirements

Benefits

Paid time off
Healthcare benefits
Supplemental benefits
401k including an employer match
Discount perks
Rewards

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