Customer Service Sales Specialist I - (Muldoon Rd.)

GCI
Anchorage, AK
Category Sales
Job Description
As a Customer Service Sales Specialist I at GCI, you will provide high-quality service and promote GCI's value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines. You will work in a team environment to build trust, educate customers, and offer a variety of options and solutions.

Requirements

  • Customer Focus and Sales: Extensive knowledge of the latest products, coupled with knowledge of the most competitive pricing plans available, utilize exceptional customer service and sales skills to help customers select the best plan and product that will suit their needs.
  • Training: Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features, and taxable billing.
  • Competencies: Accountability, Basic Principles, Collaboration, Communication, Compliance, Customer Focus, Reliability, Results, Safety & Security.

Benefits

  • Paid time off
  • Retirement plan
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee assistance program
]]>