Customer Specialist

CarMax
Any Location, TN
Category Retail
Job Description
As a Customer Specialist, you will provide exceptional customer service and support during every step of a customer's CarMax journey, from sale or appraisal to test drives and financing applications. You will work in a high-energy retail sales environment, managing a variety of tasks with limited supervision, including vehicle sales, processing paperwork, assessing vehicle condition, and managing repair orders.

Requirements

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Balance the needs of the Customer and the business when making decisions
  • Get work done well, on time and follow the right process
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.
  • High School Diploma, or equivalent
  • Valid Driver’s License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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