Customer Success Advocate, Cash App Lending

Block
Any Location, UT
Category Customer Service
Job Description
We're seeking a motivated and resourceful individual to provide world-class assistance, focusing on our newest Lending products. As a problem-solver and team player, you’ll have the opportunity to influence the product roadmap while working in a fast-paced, collaborative environment.

Requirements

  • 1+ years of professional experience with either a financial institution or payment provider preferred
  • Experience in direct customer or client-facing roles
  • Excellent organizational and time-management skills
  • A desire to help people and improve the customer experience
  • A passion for Cash App and customers engaging with our platform

Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
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