Customer Success Associate

Choco
Chicago, IL
Category Customer Service
Job Description
We're looking for a Customer Success Associate to support delivering value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth.

Requirements

  • 2+ years of experience in customer support, account management, or a similar role
  • Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders
  • Detail-oriented with a commitment to high-quality service delivery
  • Data entry pro ensuring accuracy and efficiency in every task
  • Ability to troubleshoot and resolve client issues proactively
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