Director of Information Technology

Jack's Family Restaurants
Any Location, AL
Job Description
Jack’s Family Restaurants is seeking a forward-thinking and operationally grounded Director/Senior Director of Information Technology to lead infrastructure, security, and restaurant technology operations across our growing QSR footprint.

Requirements

  • 10+ years of progressive IT leadership experience
  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • Proven experience managing network infrastructure, firewalls, and switch configurations in a distributed enterprise
  • Strong understanding of PCI compliance, IT security protocols, and data protection standards
  • Hands-on experience with POS systems and integration across front- and back-of-house systems
  • Demonstrated success leading and developing geographically distributed technical teams
  • Network and security expertise (WatchGuard, Netgear, Fortinet, or similar)
  • Experience with POS systems (PAR Brink, SICOM or comparable)
  • Experience with Ubiquity AP systems
  • Familiarity with VPNs, VLANs, and network segmentation principles
  • Understanding of endpoint management, backup systems, and cloud infrastructure
  • Strong project management and vendor negotiation skills
  • Clear communicator who can balance operational urgency with strategic direction
  • Hands-on leader who can both guide and roll up their sleeves when necessary
  • Highly organized, detail-oriented, and capable of managing multiple concurrent priorities
  • Customer service mindset, especially toward Operations and restaurant support

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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