Director of Operations - Vertical Specialist

Townsquare Ignite
Dallas, TX
Remote
Job Description
The Director of Operations will lead and scale a high-performing team responsible for delivering best-in-class digital advertising outcomes for industry-specific (verticalized) client groups.

Requirements

  • Lead & mentor a cross-functional team to ensure strong campaign execution, client satisfaction, and operational excellence.
  • Oversee campaign strategy and delivery across paid media channels, ensuring measurable performance aligned to client and Ignite National objectives.
  • Manage key client escalations and maintain strong executive-level relationships.
  • Drive innovation by advancing adoption of new digital advertising strategies, tools, and technologies.
  • Ensure vertical alignment by tailoring strategies, processes, and campaign plans to the unique needs of each industry.
  • Partner with Account Management, Creative, Sales, and Performance teams to align messaging, planning, and optimization.
  • Identify and support growth opportunities through proactive strategy expansion and value-add service recommendations.
  • Uphold Ignite National brand standards across campaign execution, deliverables, and communication.
  • Oversee reporting frameworks to translate data into insights that improve outcomes and guide strategic decision-making.
  • Foster a culture of collaboration, excellence, and continuous improvement.

Benefits

  • 3 weeks of PTO (+ 9 paid holidays)
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Casual, high-energy work environment
  • Opportunity for upward mobility
  • Company provided laptop
  • Competitive salary + bonus program
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