Employee Benefits Client Service Specialist
Job Description
OVERVIEW
Alera Group is looking for a Temp, Employee Benefits Client Service Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
RESPONSIBILITIES
Assist Client Service Representatives and Account Managers with renewal, marketing, open enrollment, implementation, and ongoing administration of employee benefit plans, including audits and documentation review
Manage client accounts within the minimum-threshold segment while supporting third-party processes, escalated eligibility transactions, and maintaining accurate departmental templates and records
Collaborate with internal and external partners, follow established procedures and carrier guidelines, and complete assigned work in alignment with departmental goals and service standards
QUALIFICATIONS
Bachelor’s degree (or equivalent experience) and the ability to obtain a NYS Life, Accident & Health Broker’s license within six months of employment
One year of related experience in benefits, insurance, or administrative support, with strong organizational skills and the ability to prioritize and meet performance goals
Strong communication skills, attention to detail, and the ability to work cooperatively and positively with colleagues, clients, and external partners
ADDITIONAL INFORMATION
Please note that this is a fully remote position offered as temporary, with the potential to transition into a permanent role depending on business needs.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Hourly range is $18 to $22 per year.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our
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what personal information we may collect and use as part of your application process.
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Location Type
Remote