Employment Services Supervisor

Requirements

• Provide day-to-day management of all services and activities of Employment Services in the WeCARE program.
• Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability.
• Work closely with leadership in other departments to ensure the best services for program participants and the highest possible outcomes.
• Ensure professional standards of Employment Services staff are maintained.
• Coordinate employment service activities by outlining employment methods and setting priorities.
• Develop employer relationships and provide employment services to program participants.
• Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment.
• Evaluate and verify staff performance, including professionalism and goal achievement.
• Identify vocational staff training needs and ensure training is obtained.
• Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA.
• Ensure that all required statistical data and reports are prepared accurately and submitted promptly.
• Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress.
• Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices.
• Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed.

Benefits

• Equal Opportunity Employer