Field Service Technician II (West Michigan)

K Group Companies
Grand Rapids, MI
Category Engineering
Job Description
The Field Service Technician II is a skilled position focused on executing Level 1 installer responsibilities, including configuring and programming devices and managing customer training. This role involves leading team operations, offering mentorship, and maintaining excellent communication with internal and external stakeholders. The position requires expertise in system commissioning, FAT testing, and project management.

Requirements

  • Execute all Level 1 installer roles and responsibilities
  • Demonstrate exceptional organizational skills
  • Exhibit a deep understanding of project scopes and service expectations
  • Assume leadership responsibilities
  • Mentor Level 1 installers
  • Establish and maintain effective communication channels
  • Proficient in system configuration and commissioning
  • Valid US Driver’s license

Benefits

  • Competitive base salary
  • Bonus and commission programs
  • Paid Time Off (PTO)
  • Volunteer Paid Time Off (VTO)
  • 401k
  • Profit sharing
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