Front Desk Associate

NVISION Eye Centers
Roseville, CA
Category Administration
Job Description
NVISION® Eye Centers is seeking a Front Desk Associate to be the first point of contact for patients in a busy medical office. This role involves phone management, appointment scheduling, patient filing, insurance processing, and customer communication. The position contributes to a positive and efficient patient experience.

Requirements

  • Manages phones, screens calls to determine information needed, and confirms/reschedules appointments.
  • Coordinates patient files and ensures proper documentation.
  • Scans and enters insurance cards and audits invoices.
  • Interprets the patient's needs and provides comprehensive, accurate information.
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