Front Office Assistant

Amplifon
Roseville, CA
Category Administration
Job Description
Miracle-Ear, part of Amplifon, is seeking passionate individuals to join their Front Office Assistant team. This role involves managing customer journeys, scheduling appointments, supporting store operations, and providing customer care. The position offers a positive work environment focused on helping people rediscover sounds and contributing to a company with a strong community focus.

Requirements

  • High school diploma or equivalent
  • Administrative, reception, or customer service background
  • 2+ years of administrative experience in a professional setting
  • 2+ years in a direct customer support role
  • 2+ years of experience with appointment setting and customer database management
  • Comfortable handling inbound & outbound calls
  • Motivated to help drive sales goals
  • Proficient in Microsoft Office and Windows

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K with employer match
  • Paid Time Off
  • Paid Holidays
  • Volunteer Time Off
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