HCA Navigator

Cooper University Health Care
South Jersey, NJ
Category Administration
Job Description
Cooper University Health Care is seeking a HCA Navigator for their Urgent Care Department. The role involves scheduling patients, assisting with discharge planning, coordinating care, verifying insurance, collecting payments, and providing support to patients and families. Collaboration with medical and other teams is essential for delivering exemplary care.

Requirements

  • Minimum 3 years experience in a high-volume ambulatory medical practice, emergency department, or hospital admissions.
  • High school diploma required; some college preferred.
  • Excellent customer service, analytical and organizational skills.
  • Working knowledge of registration process, electronic appointment scheduling, insurance plans to include referral and preauthorization processes, third-party payor reimbursement and revenue cycle, as well as EMTALA, JCAHO and HIPAA regulations.

Benefits

  • health
  • dental
  • vision
  • life
  • disability
  • retirement
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