Head of Manufacturing Quality

Zipline
South San Francisco, CA
Job Description
Zipline is seeking a Head of Manufacturing Quality to lead their Quality organization and oversee the end-to-end quality lifecycle across all feeder lines and top-level assemblies. The role requires a hands-on, systems-level thinker with experience in manufacturing quality, reliability, or production engineering, including 3+ years in a leadership role managing quality teams.

Requirements

  • 10+ years of experience in manufacturing quality, reliability, or production engineering
  • 3+ years in a leadership role managing quality teams
  • Experience with scaling a quality system from low prototype production to high volume production
  • Strong understanding of quality engineering tools and methodologies: PFMEA, control plans, and CAPA
  • Demonstrated success in scaling quality systems across complex electro-mechanical products
  • Hands-on experience in production environments managing inspection, testing, and validation activities
  • Proven ability to reduce quality escapes and improve first pass yield in high-mix, low- to mid-volume operations
  • Strong data analysis skills; comfortable using quality metrics to drive improvement and accountability
  • Experience collaborating closely with Manufacturing Engineering, Supply Chain, and Design Engineering teams to influence product and process quality
  • Excellent leadership and communication skills—capable of motivating teams and driving cross-functional alignment
  • Ability to balance hands-on problem solving with long-term strategic planning
  • Comfort operating in a fast-paced, ambiguous, and rapidly scaling environment

Benefits

  • Competitive salary
  • Equity package
  • Opportunity to work on a transformative technology that is changing the way goods move
  • Collaborative and dynamic work environment
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