Head of School Success

Workshop Venture Partners
Boston, MA
Category Education
Remote
Job Description
Medley Learning is hiring a Head of School Success to lead the customer journey from onboarding to renewal, build scalable systems, and drive engagement and usage of their software solution.

Requirements

  • 5+ years working inside K-12 schools
  • Deep knowledge of instructional implementation for multilingual learners and/or students with disabilities
  • Proven ability to drive engagement, adoption, and retention
  • Experience working with district leaders on instructional strategy and change management
  • Ability to build processes, documentation, and scalable operations from the ground up
  • Player-coach mentality, comfortable being hands-on now while building toward team leadership

Benefits

  • Meaningful work that can impact millions of students
  • Opportunity to build from the ground up and shape the customer success function at a company with strong early traction
  • Mission-driven team committed to educational equity and improving outcomes for underserved students
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