Intake Coordinator, Contact Center

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1+ years of customer service experience working in a call center setting.
• 1+ years of experience using Microsoft Office and the ability to type a minimum of 35 wpm
• 1+ years of experience handling multiple tasks simultaneously.
• Experience using multiple computer systems and learning new systems as needed
• Previous healthcare customer service and/or admissions experience preferred
• Strong active-listening and verbal-communication skills.
• Attention to detail.
• Consultative sales experience a plus.
• Experience with Salesforce a plus.
• Mission Driven (Passionate about fighting the opioid epidemic and excited to have the opportunity to play a direct role in getting patients into treatment.) a plus
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check and drug screen.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic