IT Application Manager - Bilingual(English/Korean)

Woongjin, INC.
Irvine, CA
Job Description
We are seeking a skilled and detail-oriented IT Application Manager to design, build, and maintain internal systems that support and enhance our company's operational workflows.

Requirements

  • Lead the development and maintenance of the enterprise company system that supports company-wide operations and daily business processes across all departments.
  • Analyze business workflows and gather user requirements to translate them into clear and actionable technical specifications.
  • Collaborate with internal stakeholders to define project scope, collect feedback, and ensure that system features align with business needs.
  • Monitor system performance and stability, manage system security, and ensure the accuracy and reliability of data.
  • Investigate and resolve system issues through root cause analysis, working with relevant teams to implement effective and timely solutions.
  • Manage system updates and modifications through a structured change management process, ensuring all deployments are properly tested and documented.
  • Create and maintain technical documentation, including system requirements, test plans, deployment records, and user guides.
  • Support integration with external systems and internal legacy applications, ensuring compatibility with existing infrastructure and compliance with IT policies.
  • Serve as a communication bridge between business units and IT teams, facilitating smooth collaboration and alignment throughout the project lifecycle.
  • Manage user access rights and roles within the company system to ensure appropriate data visibility and system usage across departments.
  • Provide user support and troubleshooting assistance, including training sessions or documentation to help users effectively utilize system features.
  • Conduct validation testing and quality assurance for new releases, ensuring system updates meet functional and performance requirements.
  • Coordinate with external vendors or third-party providers when implementing or integrating external modules, ensuring proper configuration and alignment with internal systems.
  • Participate in internal audits, compliance reviews, and continuous improvement initiatives to enhance system reliability, security, and scalability.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours
]]>