IT Support Specialist - Supervisor

Collegis LLC
Any Location, UT
Job Description
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities. The IT Support Specialist Supervisor position is an excellent opportunity for career-minded individuals to provide exceptional managed IT services to partners.

Requirements

  • Supervision and mentorship of employees at local and remote locations
  • Partner with Support Services Leadership to develop and implement strategies and training initiatives
  • Mentor employees through sharing information, skill coaching, and suggesting effective initiatives
  • Provide periodic review of employees and sustain project updates and status reports
  • Maintain strong understanding of partner's environments and drive best practices for remote desktop management
  • Define and maintain security procedures and policies, and monitor, support, and troubleshoot systems issues
  • Manage and mentor student-work studies and continue training for ITSS team members

Benefits

  • Life insurance
  • Disability insurance
  • 401(k) matching
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