IT Systems Specialist

Second Dinner
Irvine, CA
Job Description
Second Dinner is an award-winning independent game development studio seeking an IT Systems Specialist to join their growing team. The ideal candidate is passionate about technology, eager to grow their IT skills, and able to work with cutting-edge tech to help create exciting games.

Requirements

  • Understanding of IT infrastructure and support processes
  • Familiarity with common business software and SaaS applications
  • Working knowledge of both MacOS and Windows operating systems
  • Experience with basic troubleshooting and problem-solving in Mac and PC environments
  • Experience in a helpdesk or customer support role
  • Strong interpersonal and communication skills
  • A friendly, patient, and service-oriented attitude
  • Excellent problem-solving abilities and attention to detail
  • Eagerness to learn and grow in an IT role
  • Ability to work both independently and as part of a team
  • Flexibility to respond to occasional on-call duties
  • Ability to carry and lift up to 25 lbs for shipping and receiving equipment

Benefits

  • Medical, Dental, and Vision insurance plans
  • 401(k) contribution
  • 16 weeks paid parental leave
  • Home office improvement bonus
  • Paid Vacation & Sick time
  • Up to 10 BetterHelp sessions covered each benefits plan year
  • Company Winter Holiday shutdown
  • Company Summer Holiday shutdown
  • Company Events
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