Jr. Patient Advocate Representative (Inside Sales)

ICBD
Boca Raton, FL
Category Healthcare
Job Description
Patient Advocate Representative (Inside Sales) - Exact Billing Solutions (EBS) - Assist families in navigating the SCA process and securing insurance authorizations. Educate clients on treatment plans, encourage engagement, and handle data entry, follow-ups, and negotiations.

Requirements

  • Serve as the primary contact for families and insurers, guiding them through the SCA process.
  • Gather client information, explain admissions, and use inside-sales techniques to promote ABA services.
  • Work with clinical teams to develop treatment plans and compile supporting documentation.
  • Negotiate with insurers to secure SCAs for ABA services.
  • Maintain detailed records of communications with families, insurers, and internal teams.
  • Track SCAs, provide updates, and address client concerns.
  • Stay current on regulations, trends, and best practices for effective advocacy.
  • Participate in ongoing training to enhance ABA and ASD expertise.

Benefits

  • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Medical, dental, vision, long-term disability, and life insurance
  • Generous 401(k) with up to 6% employer match
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