Lab Network Technician

Calix
Plano, TX
Job Description
The candidate will join an experienced team of individuals working onsite in a fast-paced Data Center based Lab Environment. This position will work closely with Lab Management, System Administrators, Network Engineers, Test Engineers, and Lab Technicians while also having the opportunity to interact with Calix internal customers and other resources around the world.

Requirements

  • Provide hands-on support in a Data Center based Telecom Equipment Lab for large-scale enterprise networks and systems from L1 – L3.
  • Work closely with Fiber and Copper based Networking and PON gear for timely installation, powering, cabling, troubleshooting and configuring of telecommunications and data-communications products and devices.
  • Provision, Configure, Monitor and Troubleshoot networking components in a Cloud environment ensuring availability, performance and security of cloud infrastructure under established protocols and policies.
  • Create, verify, monitor, modify and update connections and configurations; track all changes and thoroughly document all details within the on premise or cloud-based infrastructure systems.
  • Support Calix product development and cadence release cycles by working in close collaboration with other Technicians, Engineers, Software Developers and Management, ensuring adequate and timely closure of Jira tickets.
  • Communicate (in writing and verbally) with team members and management professionally in the lab and with Calix’s many remote teams and customers throughout the world.
  • Develop a strong understanding of Calix products and the lab’s automation infrastructure.
  • Grow skillsets in technical areas to compliment lab operations.
  • Position requires candidate to offer some flexibility in work schedule and be available for early / late for meetings or assisting in troubleshooting network issues.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Retirement plan
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