Manager, Sales & Operations Enablement

Caribou
Denver, AZ
Category Operations
Job Description
Caribou is seeking a Manager, Sales & Operations Enablement to own the execution and strategy of training, knowledge management, and performance acceleration across Sales and Operations. This role will report directly to the Director, Contact Center Operations, Enablement, and Strategy.

Requirements

  • 5+ years of progressive experience in Sales, Operations, or Contact Center leadership roles
  • 2+ years of experience in Enablement (Sales, Operations, or broader L&D)
  • 1+ years of experience managing and mentoring direct reports
  • Demonstrated ability to use data to identify gaps, measure training effectiveness, and drive continuous improvement
  • Exceptional project management, instructional design, and communication skills

Benefits

  • Competitive compensation: $104k - $130k
  • Eligible for annual performance-based Incentive
  • Equity options
  • 401(k) retirement plan
  • Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
  • Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
  • Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
  • Up to $1,000 per year for eligible professional development expenses
  • Employee referral program
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