MODERN WORKPLACE ENGINEER (1042) - Department of Technology

City and County of San Francisco
San Francisco, CA
Category Engineering
Job Description
The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco. As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more!

Requirements

  • Support and manage the City’s Microsoft Azure, Microsoft 365, and Azure Virtual Desktop (AVD) environments.
  • Support and manage the City’s Generative AI Platforms including Microsoft Copilot and ChatGPT.
  • Administer and optimize SCCM, Intune, Tanium and Entra ID for endpoint management, security, and compliance.
  • Manage and troubleshoot Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Power Platform.
  • Develop and deploy scripts, tools, and processes to improve efficiency, automate tasks, and streamline system maintenance.
  • Maintain and support email authentication protocols (SPF, DKIM, DMARC) and integration with third-party bulk mail providers.
  • Collaborate with vendors to manage services, resolve issues, and enhance reliability.
  • Provide training and guidance to end-users and departmental IT administrators to strengthen technical capacity citywide.
  • Onboard departments to enterprise applications and services managed by the Modern Workplace Team.

Benefits

  • Competitive pay, benefits, and retirement options
  • Career growth opportunities through training, internal mobility, and subsidized education
  • Diverse work environment in a diverse city
  • Flexible work schedule: four days in the office, one day working from home
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