NineStar Connect - Residential Service Consultant

Wabash Valley Power Alliance
Any Location, IN
Category Customer Service
Job Description
NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive. As a Residential Service Consultant, you will be the first point of contact for our residential customers, assisting them with their Electric, Communications, Water, and Wastewater services.

Requirements

  • High school diploma or equivalent
  • Minimum 3 years of proven experience in providing excellent customer service
  • Familiarity with the Telecommunications and/or utility industry
  • Proficiency in using various software programs, including Microsoft Office Suite (Excel, Word, Outlook, and Teams), and NISC-iVUE

Benefits

  • Medical, dental, and vision insurance
  • 401k matching
  • Paid parental leave
  • Short term disability
  • Long term disability
  • Life insurance
  • Profit sharing
  • Service discounts
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